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Occidental Cozumel - All-Inclusive

Mexico - Cozumel

Our Rating

4 Nights with Air from $859 All-Inclusive
Info Customer Reviews Questions & Answers

For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for ... More

Customer Rating 220 Reviews
Value
 
3.9
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.1
Room Comfort
 
3.8
3.8 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
180 out of 244 (74%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.1
Room Comfort
 
3.8
3.8 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
180 out of 244 (74%) customers would recommend this product to a friend.
Evening event! Our last day in Mexico The style of the resort Sea Turtle stop on Jeep Tour Beautiful beach Walkway thru the mangroves Out by beach early morning beach and dock Our room Cafe special Beach view from the beach Nice view None paying guest Ahhh the life Our room Adult pool Lobby Sunset
All Customer Reviews
1-4 of 220 reviews. Sort by
October 18, 2019

My boyfriend and I booked this resort for my birthday vacation. Overall, it was great. They even delivered birthday cake to my room! The resort was kept very clean as well as our room. The Buffett for dinner was repetitive at times but that was okay because the food was good and we are not picky. The restaurants were very good and reservations were easy to get. The only thing I had a problem with was bar service. The alcohol was definitely watered down and the resorts policy states that they do not serve any alcohol before noon so if you want to have a drink before noon I suggest having some alcohol in your room. The mini fridge was stocked everyday with 2 beers , sodas and plenty of water. The drinks in the mini fridge were never as cold as they should be. The staff are super friendly! I suggest bringing insect repellent because the mosquitos were pretty bad. The entertainment by the pool wasn’t great but there is a lot of other things that you can do. The beach and the ocean more than make up for it. I’d recommend this place to my friends and family and I would definitely go back.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Baltimore, MD
Age: 35-44
Travel: 1-2 trips/year

October 13, 2019
Loved this vacation!!

This was one of the best vacations we’ve ever taken. Everyone was so friendly and worked hard to take care of our needs. The concierge on the royal level called each night to make sure we had everything we needed. The rooms on the royal level were spacious, comfortable and clean. The mini bar was kept stocked with sodas, beer and water. We had extra goodies in our room such as a bottle of tequila, fruit and toiletries. The royal level waiters even remembered what we liked to drink. The food was good. We will definitely come here again. The only negative comment I have has nothing to do with this resort. The workers at the airport are extremely pushy at trying to get you to buy excursions. Other than that our vacation was perfect.

Our room Loved this vacation!!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Medina, TN
Age: 45-54
Travel: 1-2 trips/year

September 5, 2019
Beautiful Resort!

This was our first visit to Cozumel and we couldn’t have chosen a better place to stay. The beauty of the nature preserve is amazing. The peacefulness of this place made it a pleasant vacation. Our kids enjoyed making new friends at the kids club and at the nice, big pool by the beach. Kuddos to Jesus and Milly for the entertainment! We enjoyed seeing turtles outside our balcony, the iguanas strolling along the pathways and the coatis looking for a snack were our favorites. Our room was spacious, clean and comfortable. I especially liked having a shower separate from the bathtub, which was a nice plus for us. Everyone was very nice and greeted us every single time we came across them. At breakfast time there was plenty of choices and a good layout. I was a bit discouraged at the buffet during lunch and dinner. A few nights it seems like it was the same choices of food for lunch and dinner, as well. A bit of improvement in variety would help. Overall it is an incredible place and we are looking forward to going back in the near future. Thank you, Occidental for the great memories our family created!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: California
Age: 45-54
Travel: 1-2 trips/year

August 26, 2019
Birthday Gift

Highly recommend the Royal Level Luxury upgrade. We were treated extremely well. We were there celebrating my birthday and I had a lovely surprise waiting for me in my room! I thought my kids arranged it but it was all the concierge. They made me feel so special! They were very very nice all around. Victor the bartender in the main lobby made us feel like family! The only thing that we disliked was the selection of food available. I did make the concierge aware and she said she would talk to the chef about changing things up, unfortunately we left the next day. We will definitely be returning next year and will be using CheapCarribbean to book our trip!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Hawthorne, CA
Age: 35-44
Travel: 1-2 trips/year

Room Information

Occidental Cozumel - All-Inclusive features 243 rooms with Mexican colonial-era furnishings. Rooms have marble floors, Mexican ceramics, stocked mini-bars, and coffee maker. Ceiling fans offer cooling alternatives to rooms' air-conditioning. Each room also comes with cable TV, in-room safe and balcony or terrace.

Room Details

Deluxe
Hotel/Studio Unit Details

Deluxe Concierge
Hotel/Studio Unit Details

Deluxe Romance (available until 12.22.19)
Hotel/Studio Unit Details

Royal Level Luxury
Hotel/Studio Unit Details

What's to Love

Spending sunny days on this postcard-perfect oasis only gets better when you dip into the blue waters.

Palancara scuba epicenter and hailed as one of the top five diving destinations.

Three sunsational, sparkling pools - including one for the kiddos.

Renting a motorbike and zipping around the island.

Upgrading to Royal Club & get extras like exclusive restaurant, concierge, & whirlpool.

 

What We'd Change

Occidental Grand is a little far from town, but cabs are easily found and having someone else drive allows you to enjoy more sightseeing.

 

Why You Should Go

Located in laidback Cozumel, it's just a short 20 minutes from Cozumel International.

Sporty good times await like water volleyball, beach volleyball, snorkeling and scuba diving.

Don't miss fun excursions like nighttime scuba diving & swimming with the dolphins.

The kids can hit their own club with supervised activities, and you can head straight to the spa.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Scooter/Motorcycle Rental
  • 6 Restaurants
  • 4 Bars/Lounges
  • Spa ($)
  • Handicap Room Available
  • 24 Hour Room Service ($)
  • Wireless Internet Access ($)
  • Free Parking
  • Beauty Salon ($)
  • Lounge Chairs
  • Dive Shop ($)
  • Fishing ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Occidental Cozumel - All-Inclusive

Km 17.5 Carretera Sur, El Cedral, San Francisco, Palancar

+52 98 7872 9730

Hotel Description

Occidental Cozumel - All-Inclusive: Dreamy Divers Paradise

For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for long, walkable stretches and eclectic corals beneath the waters. It's true what you've heard - this is a diver's dream. But if snorkeling is more your style, then you'll have plenty of colorful creatures to see. You might pack your underwater camera and capture all the snaps you can.



DINING

Pick your cuisine of choice from Italian to Mediterranean to a variety of flavors from around the world. Of course, spicy Mexican food can be found at Sonora. Reservations are required at night, and guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes.

La Posada
Type:
International
Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm
Description: International buffet dining.

Sonora
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: The Sonora Grill offers la carte steakhouse cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

Los Olivos
Type: Mediterranean
Hours: Daily, 6pm-9:30pm
Description: Features a la carte dining with Mediterranean cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

La Piazza
Type: Pizzeria
Hours: Daily, 9pm-1:30am
Description: Serves up scrumptious made-to-order pizzas for dinner and late night.

Beach Club
Type: Casual
Hours: Daily, 12pm-4:30pm
Description: Serves thematic buffet lunch, snacks or cocktails with stunning views of the pristine sands and turquoise waters.

La Carreta
Type: Gourmet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-9:30pm
Description: Offers the best blend of flavors from different cultures to enjoy on your dish, exclusive to Royal level guests, a la carte menu, reservation required.

Coral
Type:Seafood
Hours: Dinner - seasonally, 7pm-9:30pm
Description: Features ocean view a la carte dining with Seafood specialties. Reservations are required..
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

All hours are subject to change.



BARS/NIGHTLIFE


Drinks with ocean views are always on tap. But, you can also grab a cocktail in the lobby or at the disco bar with a DJ rockin' the place. Salud, beach lovers. Beach Club
Beach bar with views of pristine sands and turquoise waters. Daily, 11am-5pm.

Lobby Bar
Located in the reception area and features traditional Mexican decor. Daily, 11am-1:30am.

Relax Bar
Offers cool refreshment in the heat of the afternoon by the pool. Daily, 10am-5pm.

Pool Bar
Cocktails, alcoholic and non alcoholic drinks near the activities pool. Daily, 10am-5pm.



BEACHES AND POOLS

It's the beach that rules here. Cozumel's sugary soft sands and bright blue waters will be the place to be. You can swim and snorkel, kayak and wind surf or just sit back and savor those waves rolling in. And, when you want to lounge by the pool, it's just a few steps from the sands.

SPORTS/ACTIVITIES


Water
  • Kayaking
  • Snorkeling
  • Pool volleyball
  • Water aerobics
  • Water polo
  • Windsurfing
  • Scuba clinics

Available for an additional charge:

  • Instruction at the Palancar Dive Center
  • Deep-sea fishing trips
  • Scubadiving trips
Land
  • Fitness center
  • Tennis courts
Golf
18-hole golf course located nearby and available for an additional charge.

INTERNET

In-room Wireless Internet access available at extra charge, complimentary for Royal Level guests.

SPA SERVICES

Spa treatments and beauty services are available for an additional charge. Sauna and hydro massage tub complimentary.

WEDDING/HONEYMOON

Wedding
Extensive wedding packages are available; the Occidental Cozumel even offers "underwater scuba" weddings. Please contact the resort directly for more information.

Honeymoon
Extra Value Complimentary Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Special turn-down service, one (1) night during your stay
  • Continental Breakfast in bed one (1) morning during the stay (Reservations must be made in advance with concierge).
  • 10% discount** on all spa treatments (products not included)

Restrictions: 3 night minimum stay required to add this package to your stay. Honeymoon or Anniversary package must be requested in advance/ at time of booking.

Premium Honeymoon Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Breakfast in bed with Mimosas one (1) morning during your stay (Reservations must be made in advance with concierge).
  • Nightly turn-down service
  • Romantic candlelit dinner including a bottle of sparkling wine plus special turn-down service including rose petals and bottle of domestic wine in-room (1) evening during your stay (Reservations must be made in advance with concierge).
  • 30-minute Romantic Couples Massage
  • 10% discount** on all spa treatments (products not included)
  • Complimentary anniversary night certificate (1 complimentary night with a 4 night minimum return stay over first anniversary)
  • Surprise gift

Restrictions: This package also applies for anniversaries and other special romantic celebrations. Package is complimentary when you book a minimum stay of 7-nights or longer in any room category.
**10%discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers. Package inclusions and price is subject to change without notice and cannot be combined with any other special offer or promotion. Offer subject to availability and can be withdrawn at any time without prior notice. Certain restrictions may apply. Not responsible for errors or omissions.

A 3-night minimum stay is required. Features are limited to one per couple or once per stay.



CHILD CARE

The Kid's Club offers supervised activities for children ages 4-12, and a children's pool provides them their own place to splash and play. Babysitting is also available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental Cozumel - All-Inclusive is located approximately 20 minutes from Cozumel International Airport (CZM).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Local taxes not included: Environmental Sanitation Tax (Eco Tax)
All guests must pay $25.35 Mexican pesos ($1.34 USD) per room, per night at the hotel. This amount could vary from $25-30 pesos, according to the Measurement Unit for Government Payments.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 10/24 - 12/22
Starting at $859 was $1339
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
5 days, 4 nights
Travel Dates 12/23 - 1/1
Starting at $1529 was $2139
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
5 days, 4 nights
Travel Dates 1/2 - 4/11
Starting at $959 was $1429
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

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