What We Love
- There are three sparkling pools including one for the kids.
- Don't miss fun excursions like nighttime scuba diving & swimming with the dolphins.
- The kids can hit their own club with supervised activities, and you can head straight to the spa.
Things to Know
- Located in laidback Cozumel, it's just a short 20 minutes from Cozumel International.
- Upgrade to Royal Club and get extras like exclusive restaurant, concierge & whirlpool.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Beach ClubSnack bar serving late morning snacks and lunch.
- La CarretaGourmet restaurant serving A la carte breakfast, lunch and dinner.
*Restaurant exclusive for Royal Level Guests - La PiazzaPizzeria serving late night snacks.
- La PosadaBuffet, serving breakfast and dinner.
- Los OlivosOffering Mediterranean cuisine for a fine a la carte dinner. Reservations required.
- Mexico LindoOffers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.
- Various Lounges/Bars- Lobby Bar
- Relax Bar (adults-only) and Pool Bar
- Beach Club Bar
- La Mision Bar and Disco
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wi-Fi
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Celebrate the love of a lifetime with our wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion.
The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteActivity programs for children with a playground area under adult supervision.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere is 1 indoor hot tub.
- Motorized Water Sports †- Jet Ski
- Parasailing - Non-Motorized Water Sports- Snorkeling
- Sailing
- Kayaking
- Windsurfing
- Water polo - PoolThere are 4 pools onsite.
- Sauna
- Spa †
- Tennis courtThere are 2 lit tennis courts onsite.
- On-site EntertainmentMexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
- Chankanaab Park
- El Cedral Arqueological Zone
- Punta Sur Park
- San Gervasio Archeological Zone
- Other Local AttractionsThe Tequila Factory, The Discover Mexico museum, etc.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9761 reviews
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Nov 24, 2025Occidental Cozumel
If you’re looking for a great beach that you can walk on, this place could use some help! Unfortunately a great deal of the beach was washed away. Now there’s so many shells and the sand sinks under your feet. Not comfortable to walk along. It’s a beautiful view, the food is decent, the staff is very friendly and the resort is super clean! I would definitely go again. Well worth the money. We didn’t upgrade to the royal, but still enjoyed 5 a la cart reservations and the adult pool. Not many kids. We were there during the iron man competition/training so lots of people in the water.
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Nov 24, 2025Cozumel Mexican paradize
Will be nice a second buffet restaurant during breakfast, grounds are beautiful and well-maintained night shows are just ok for an open area, servers are the greatest asset of the hotel .
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Nov 19, 2025
Dive Trip at Occidental Cozumel
We had a great time! The dive shop is excellent, professional and knowledgeable. All of the staff were excellent. The resort grounds are lush and well taken care of. We would definitely stay here again.
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Nov 18, 2025
PLEASANT STAY
Res. # 7364SF277263 Date of stay: Oct 05 - Oct 17 2025 From: United States PLEASANT STAY. The staff: The staff was overall very nice and receptive with exceptions far and few in between; but that can be expected anywhere. I can not name everyone but hats off to Ms. Cinthya B. - She stood out above all as being very attentive and taking care of concerns and needs.... I would give her 10 out of 10. Grounds: very nice and well cared for. Lush green. Old Mexican architecture but well taken care of. Very clean.... It rained quite a bit during the season that I stayed there. Mosquitos abound during the rainy season. So bring bug spray. Bug spray, sun block, sun glasses, and hat a must...... 10 out of 10 on grounds Pools: one for adults and one for everyone. It is nice to have one for adults only. The pools were overall well maintained. 9 out of 10 on pools. Restaurants and food: You had to get reservations for restaurants which were difficult to get. I would prefer first come first serve. I just find it stressful to have to beg for reservations. It takes the fun out of being there. If management wants to save seats for "preferred" guests, I would recommending for example saving 25 percent of capacity for preferred guest reservations and having the remaining 75 % left available on a first come first serve basis. Obviously the percentages can be altered to reflect capacity. In all honesty I think the quality of food can be "better" without going into specifics. Restaurant situation and food quality: 6to 7 out of ten. Rooms: Very nicely kept and clean. The only drawback was that they do not have a balcony unless you are in a privileged section. A small balcony would be appreciated. 8.5 out of 10 for rooms. Entertainment: Evening entertainment was mixed. Some good and some not so good. The "Mexican" show/dance was great. In fact, the best I have seen in many resorts that I have been to in Mexico. On the other hand, I hate to say it; the "disco" show was horrible. Need to work on that one..... Also: the duration of the shows were a bit short. About 30-35 minutes long. 7 out of 10 for entertainment. Mix of hotel guests: About 60 - 70% native Mexican. About 40 - 30 % international. As a side note: I found the Mexican guests extremely friendly and approachable which I found refreshing. I hope this review will be helpful....................
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Nov 18, 2025Not worth what was paid for the wedding
Over all it was al right for a Mexican vacation. The grounds were very nice and so was the staff. We feel like our allergies were not communicated to the chef very well. The wedding makeup and hair was not good my wife had her mother redo all of it. Just not worth the 7000 for the wedding.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 79.2 MXN (approx. $4.24) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed