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Occidental Cozumel - All-Inclusive

Mexico - Cozumel

Our Rating
1-833-414-2985
4 Nights with Air from $869 All-Inclusive
Info Customer Reviews Questions & Answers

For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for ... More

Customer Rating 187 Reviews
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.0
Room Comfort
 
3.8
3.7 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
151 out of 209 (72%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.0
Room Comfort
 
3.8
3.7 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
151 out of 209 (72%) customers would recommend this product to a friend.
Nice view Adult pool None paying guest The style of the resort Our last day in Mexico Evening event! early morning beach and dock Our room Lobby Sunset Walkway thru the mangroves view from the beach Sea Turtle stop on Jeep Tour Beach Beautiful beach Out by beach
All Customer Reviews
1-4 of 187 reviews. Sort by
December 10, 2018
Great value

10 of us booked back in March for our trip in November/December. The pricing was very attractive and that was with staying in the Royal Level. We were very pleased with our stay (as usual) we have stayed here before. We were pleased with the specialty restaurants and the buffets. We enjoyed the variety of pools including the pool in the Royal Club. The employees were very accomadating and very nice. Our experience with taking the tour and being told about their First Club Membership was not great. My wife and I played it off, but we really didn’t appreciate the high pressure sales tactics used by their managers. The young fella that showed us around was kind enough- the pressure started when they got the manager involved. The only other complaint I have is in regard to the pier fee. We are divers and use a dive guide from town. When he arrived at the pier the first morning he was informed we would need to pay a $5 US per person per day use fee. I believe paying for the resort stay should cover the use of the pier. Just my opinion. This is something new at this hotel. Hopefully they go back to the way it has been for years. All in all this is a beautiful hotel and we loved our 9 days there.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: OK
Age: 55-64
Travel: 1-2 trips/year

November 27, 2018
Not for foodies

Went to occidental Cozumel over thanksgiving 2018. Over all the grounds and room were nice clean and acceptable. No complaints. However the service and the food were sub par by far. Especially the food. Most of the staff was friendly but some of the policy's are a bit annoying. Having to go to front desk in person t in order to make dinner reservations for example. The food was the major disappointment. The buffets for breakfast and lunch and dinner were terrible. There are specialty restaurants however ne aware that are limited in your all inclusive package which we were unaware of until we got there. Theses restaurants were not much better than the buffet anyway. Also if you are doing anything in the morning the restaraunts will fill up as you need to be at the frint desk in person to make a Res. If food is not top priority the resort is nice however I would not recommend.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: New jersey
Age: 25-34
Travel: 3-6 trips/year

November 27, 2018
Thanksgiving in Cozumel

Nice property...pretty grounds...bartenders great, buffet servers inattentive.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Tulsa, OK
Age: 45-54
Travel: 1-2 trips/year

October 4, 2018
Fantastic Stay

This is the place where you want to go where you want to relax and have an enjoyable stay. My husband and I were looking for a place to celebrate our six years together and came across Occidental Cozumel. The rooms in this hotel are better than a lot of All Inclusives where we have stayed. The breakfast and lunch were buffet style while dinner was a La Carte from Monday through Thursday. The food is fresh and tastes homemade (this is not the place you want to stay if your family has picky eaters and fast food lovers). The service everywhere was fantastic. There was no loud music around the pool or the rooms which we enjoyed quite a bit. There is a ton of wildlife in this resort to include coatis, iguanas, turtles, boars, frogs, and a trained eagle that flies around the beach restaurant to scare off smaller birds, etc. If you or any of your family members are not animal fans, please abstain from booking a trip here. The animals are everywhere to include the sidewalks, common resort areas and close to the beach.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: MD
Age: 25-34
Travel: 1-2 trips/year

Room Information

Occidental Cozumel - All-Inclusive features 243 rooms with Mexican colonial-era furnishings. Rooms have marble floors, Mexican ceramics, stocked mini-bars, and coffee maker. Ceiling fans offer cooling alternatives to rooms' air-conditioning. Each room also comes with cable TV, in-room safe and balcony or terrace.

Room Details

Deluxe
Hotel/Studio Unit Details

Deluxe Concierge
Hotel/Studio Unit Details

Deluxe Romance
Hotel/Studio Unit Details

Royal Level Luxury
Hotel/Studio Unit Details

Royal Level Junior Suite (Available until 12/22/18)
Hotel/Studio Unit Details

What's to Love

Spending sunny days on this postcard-perfect oasis only gets better when you dip into the blue waters.

Palancara scuba epicenter and hailed as one of the top five diving destinations.

Three sunsational, sparkling pools - including one for the kiddos.

Renting a motorbike and zipping around the island.

Upgrading to Royal Club & get extras like exclusive restaurant, concierge, & whirlpool.

 

What We'd Change

Occidental Grand is a little far from town, but cabs are easily found and having someone else drive allows you to enjoy more sightseeing.

 

Why You Should Go

Located in laidback Cozumel, it's just a short 20 minutes from Cozumel International.

Sporty good times await like water volleyball, beach volleyball, snorkeling and scuba diving.

Don't miss fun excursions like nighttime scuba diving & swimming with the dolphins.

The kids can hit their own club with supervised activities, and you can head straight to the spa.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Scooter/Motorcycle Rental
  • 6 Restaurants
  • 4 Bars/Lounges
  • Spa ($)
  • Handicap Room Available
  • 24 Hour Room Service ($)
  • Wireless Internet Access ($)
  • Free Parking
  • Beauty Salon ($)
  • Lounge Chairs
  • Dive Shop ($)
  • Fishing ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Occidental Cozumel - All-Inclusive

Km 17.5 Carretera Sur, El Cedral, San Francisco, Palancar

+52 98 7872 9730

Hotel Description

Occidental Cozumel - All-Inclusive: Dreamy Divers Paradise

For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for long, walkable stretches and eclectic corals beneath the waters. It's true what you've heard - this is a diver's dream. But if snorkeling is more your style, then you'll have plenty of colorful creatures to see. You might pack your underwater camera and capture all the snaps you can.



DINING

Pick your cuisine of choice from Italian to Mediterranean to a variety of flavors from around the world. Of course, spicy Mexican food can be found at Sonora. Reservations are required at night, and guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes.

La Posada
Type:
International
Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm
Description: International buffet dining.

Sonora
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: The Sonora Grill offers la carte steakhouse cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

Los Olivos
Type: Mediterranean
Hours: Daily, 6pm-9:30pm
Description: Features a la carte dining with Mediterranean cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

La Piazza
Type: Pizzeria
Hours: Daily, 9pm-1:30am
Description: Serves up scrumptious made-to-order pizzas for dinner and late night.

Beach Club
Type: Casual
Hours: Daily, 12pm-4:30pm
Description: Serves thematic buffet lunch, snacks or cocktails with stunning views of the pristine sands and turquoise waters.

La Carreta
Type: Gourmet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-9:30pm
Description: Offers the best blend of flavors from different cultures to enjoy on your dish, exclusive to Royal level guests, a la carte menu, reservation required.

Coral
Type:Seafood
Hours: Dinner - seasonally, 7pm-9:30pm
Description: Features ocean view a la carte dining with Seafood specialties. Reservations are required..
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

All hours are subject to change.



BARS/NIGHTLIFE


Drinks with ocean views are always on tap. But, you can also grab a cocktail in the lobby or at the disco bar with a DJ rockin' the place. Salud, beach lovers. Beach Club
Beach bar with views of pristine sands and turquoise waters. Daily, 11am-5pm.

Lobby Bar
Located in the reception area and features traditional Mexican decor. Daily, 11am-1:30am.

Relax Bar
Offers cool refreshment in the heat of the afternoon by the pool. Daily, 10am-5pm.

Pool Bar
Cocktails, alcoholic and non alcoholic drinks near the activities pool. Daily, 10am-5pm.



BEACHES AND POOLS

It's the beach that rules here. Cozumel's sugary soft sands and bright blue waters will be the place to be. You can swim and snorkel, kayak and wind surf or just sit back and savor those waves rolling in. And, when you want to lounge by the pool, it's just a few steps from the sands.

SPORTS/ACTIVITIES


Water
  • Kayaking
  • Snorkeling
  • Pool volleyball
  • Water aerobics
  • Water polo
  • Windsurfing
  • Scuba clinics

Available for an additional charge:

  • Instruction at the Palancar Dive Center
  • Deep-sea fishing trips
  • Scubadiving trips
Land
  • Fitness center
  • Tennis courts
Golf
18-hole golf course located nearby and available for an additional charge.

INTERNET

In-room Wireless Internet access available at extra charge, complimentary for Royal Level guests.

SPA SERVICES

Spa treatments and beauty services are available for an additional charge. Sauna and hydro massage tub complimentary.

WEDDING/HONEYMOON

Wedding
Extensive wedding packages are available; the Occidental Cozumel even offers "underwater scuba" weddings. Please contact the resort directly for more information.

Honeymoon
Extra Value Complimentary Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Special turn-down service, one (1) night during your stay
  • Continental Breakfast in bed one (1) morning during the stay (Reservations must be made in advance with concierge).
  • 10% discount** on all spa treatments (products not included)

Restrictions: 3 night minimum stay required to add this package to your stay. Honeymoon or Anniversary package must be requested in advance/ at time of booking.

Premium Honeymoon Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Breakfast in bed with Mimosas one (1) morning during your stay (Reservations must be made in advance with concierge).
  • Nightly turn-down service
  • Romantic candlelit dinner including a bottle of sparkling wine plus special turn-down service including rose petals and bottle of domestic wine in-room (1) evening during your stay (Reservations must be made in advance with concierge).
  • 30-minute Romantic Couples Massage
  • 10% discount** on all spa treatments (products not included)
  • Complimentary anniversary night certificate (1 complimentary night with a 4 night minimum return stay over first anniversary)
  • Surprise gift

Restrictions: This package also applies for anniversaries and other special romantic celebrations. Package is complimentary when you book a minimum stay of 7-nights or longer in any room category.
**10%discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers. Package inclusions and price is subject to change without notice and cannot be combined with any other special offer or promotion. Offer subject to availability and can be withdrawn at any time without prior notice. Certain restrictions may apply. Not responsible for errors or omissions.

A 3-night minimum stay is required. Features are limited to one per couple or once per stay.



CHILD CARE

The Kid's Club offers supervised activities for children ages 4-12, and a children's pool provides them their own place to splash and play. Babysitting is also available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental Cozumel - All-Inclusive is located approximately 20 minutes from Cozumel International Airport (CZM).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Resort Credit Discounts More
5 days, 4 nights
Travel Dates 4/21 - 6/30
Starting at $869 was $1129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 1/6 - 4/20
Starting at $919 was $1409
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!

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