What We Love
- Whether you are gearing up for scuba diving, snorkeling, water polo, or water basketball, the resort team has got you covered.
- The Metamorphosis Spa offers aloe Vera body wraps, shiatsu massages, and more. Transform yourself, body & soul.
- An in-water jungle gym, water-spraying palm tree and massive frog to entertain your children.
Things to Know
- It's just a short 25 minute drive from the airport.
- Spectacular golfing is only 20 minutes away at an 18-hole, par-72 course designed by Juan Manuel Gordilla.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Various Bars- Lobby Bar I Alhambra- Lobby Bar II Marien- Bohio Bar- Swim-up Palmeras- El Mirador Bar- Sport Bar “Strikers”- Disco Bar “Hurricane”- Theatre Taino Bar
- Various RestaurantsBuffet Alcazar :BreakfastDinner**
La Hacienda:Light Lunch (a la carte)*
Via Veneto (Italian)*
Tokio (Japanese)*
Paris (French)*
La Hacienda (Mexicano)*
Marenostrum (Fish & Meat)*
Rincón Criollo (Dominican)*
Marenostrum Beach Restaurant :Continental BreakfastBuffet brunch with champagneLunch buffetSnacksPizzeria “Don Simon”Marenostrum Restaurant: Evening snacks
Via Veneto, Paris, Tokio, La Hacienda & Rincón Criollo are NON- SMOKING restaurants. *All specialty restaurants for dinner have a Dress code: Casual-elegant. Ladies: No tank tops, shorts and beach sandals. Gentlemen: No sleeveless shirts, shorts, beach sandals. **In the Alcazar men are required to wear shirts with sleeves. The guests receive upon arrival pre-arranged invitations per room for our specialty restaurants according to the number of nights that the guest is staying.
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf,Offsite†
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Pool
- Room service†
- Room service - limited hours†
- Safe deposit box
- Spa†
- Tour/sightseeing desk†
- Civil ceremonies & renewal of vows packages available ($). For more information, please contact: caribe.weddings@occidentalhotels.com caribe.bodas@occidentalhotels.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteMini-Club (4 - 12 years) opens daily. Mini disco is open daily at the theatre.
- Direct access to a beach
- Fitness center on-siteFree weights, resistance equipment; open daily
- Gambling †International Casino on premises; open daily
- General †LAND SPORTS:Mini soccer field, rock-climbing wall and circus trapeze. Boccia, badminton, aerobics, table tennis and other indoor games, 3 lit tennis courts and 1 Basketball court. All activities are subject to demand and weather conditions.
DAILY ACTIVITIES:Each day’s schedule of activities is displayed in the Lobby Bar and by the poolside.Evening shows featured by our dynamic entertainment team.
NIGHT CLUB:Open nightly, For adults only Once a week there is a family The discotheque is NON SMOKING
- PoolThere are two (2) spectacular pools in the property.
- Spa †
- Water activities †Beach and pool volleyball, water polo, water basketball. Introductory lessons of Scuba diving with instruction in the pool included with equipment. There is a charge for dives and additional lessons ($), kayaks, windsurfing (lessons $) and sailing (only with guide) at the hotel beach are included. All activities are subject to demand and weather conditions.
- Golf †Golf packages available at reasonable prices (5-40 min from Hotel), for more information please contact Ext.4507
- On-site EntertainmentDaily changing entertaining evening shows, including the Barcelo Spectacular, Night Fever Show, Tropical Show, Fascination Show and the Flying Trapeze.
- HigüeyNearest city
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18176 reviews
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Jul 07, 2025dissatisfied experience
The food was terrible!! No options to have a great meal! The food at the buffet was terrible! Not good options for breakfast, lunch and dinner) The only good thing was the bread!! No place to eat after 10pm!! No coffee shops The room looks old
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Jul 01, 2025Not what I was expecting.
The Air Conditioner in our room did not work properly. The room always felt warm. The bathroom door constantly got stuck making it nearly impossible to enter and exit safely without bumping into it and hurting ourselves. The balcony door did not lock creating a concern for our valuables. These concerns were brought up to the staff on several occasions and we requested a different room, instead of being accommodated, we were left with an insulting note on our bed. Very unprofessional
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Jun 30, 2025
Average
The experience was average, what made it great was the staff, very kind and accommodating. The rest especially the food was not to my taste since I am vegetarian and not many options were available for me.
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Jun 29, 2025
Never again.
Where do I begin… The room was barely cleaned prior to checking in. AC did not work for 2 days. Technician came out 3 times. Eventually got it to work. Toilet would not flush unless you flushed 4 times. Shower would fill up with water and soap/dirt scum would accumulate. Cleaning ladies barely cleaned the tub. The food was EXACTLY the same for breakfast, lunch and dinner for an entire week. Thank goodness for their pizza place. It was edible if you were willing to wait the 45 minutes While some staff were helpful and pleasant…the majority were not. Constantly giving the stink eye or talking about you - not knowing I spoke Spanish. Some staff would go out of their way to help…and for those I tipped well, despite being all inclusive. But wait, there’s more… We had no dead bolt on our door. The knob was there, but no actual bolt. Which brings me to the most disturbing part of this hotel experience…my family and I were woken up at 4am by two men entering our room. They had a card key. I jolted out of bed, grabbed one and threw him out the door into the other guy who was in the doorway. I screamed and raised my fist in preparation to fight. Screaming the entire time to get out and go! They ran. My wife and son were freaked out. Called security. They took 10 minutes to show up. We went to the lobby where the night manager blew us off while helping people check out. During that time, the two boys came into the lobby with another male and female friend. Security was nearby. The boys were terrified and explained that they were looking for a friend who went out to the beach and had not returned. They asked the front desk for his room key - but got the room numbers mixed up. The night manager gave them a key - to OUR room - without asking for any ID or escort to the room. While we’re were happy to know it was a mistake on the boys end, we’re were scared and angry at the hotels lack of accountability. Given all the crap we endured…and then this…I asked for a full refund. They offered a $50 credit to their market for the inconvenience. The daytime manger was apologetic but said this is all he could do. There is NO WAY I would recommend this resort to anyone. I will be calling AMEX to file a complaint and ask for a refund. Ps. We were with 12 families for a soccer cup. They ALL had similar room issues and experiences with staff, cleanliness and food.
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Jun 27, 2025Beautiful place with beautiful people!
I had a wonderful experience here. I definitely will be returning to visit again. Everyone was very nice and accommodating.. They called my WhatsApp to make sure I was ok and enjoying myself. I recommend Occidental Caribe to stay for vacation..
- Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
- Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any Spring Break groups. If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old. They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption. Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18. Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.
Legal drinking age in the DR is 18. Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands. The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silencedThese guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next. Each year the actual policies are not published by the local authorities until just prior to Easter. These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
- Pet Policy : Pets Not Allowed