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InfoCustomer ReviewsQuestions & Answers
This rockin' resort is epic fun, but the best part? It's wallet-friendly and has the largest beachfront in Cancun. Bette
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This rockin' resort is epic fun, but the best part? It's wallet-friendly and has the largest beachfront in Cancun. Better still, it's all about live entertainment: everything from Vegas-style shows to crazy fun nightclubs to world title boxing matches, including the Red Casino, Cancun's first (and only) casino-in-a-resort. After you've enjoyed the rockin' quarter-mile pool, you can dine at seven restaurants with a variety of cuisine and hang at nine fun bars. There's oceans of daily scheduled activities that include yoga, Pilates, Zumba and more. Finally, the Sensoria Spa is fantabulous and has aahmazing body and beauty treatments. Perfect for chillaxing and recovering from all the merriment you'll have here.
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"My son and I went to the Oasis Cancun resort for vacation and we couldn't have asked for anymore than what was offered. The resort itself was beautiful and clean. The room was facing the beach and the ..." – sunplate
346 out of 697 (50%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
3.2
Service
2.9
Beaches & Pools
3.8
Dining Options
2.7
Room Comfort
2.7
"My son and I went to the Oasis Cancun resort for vacation and we couldn't have asked for anymore than what was offered. The resort itself was beautiful and clean. The room was facing the beach and the ..." – sunplate
346 out of 697 (50%) customers would recommend this product to a friend.
All Customer Reviews
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June 22, 2019
NOT THE BEST FOR RELAXING
Pros: Nice room. Lots of pillows. Nice area for adults. Pools were nice.
Cons: Rude staff. Too rowdy and loud. This is not the place to go if you want to relax. This is more of a party hotel. The place is gigantic and it’s hard to find everything. Could not go into the water because of the condition of the beach. Seaweed everywhere. Will not go back.
it is an amazing resort, I stayed at the grand oasis Cancun for 6 days. The people, the pool, the views.... everything was wonderful. The staff people were super friendly and the food was good ! I really recommend this resort
The service was amazing! Everyone was so nice! Best vacay I ever been too will def be coming back to this resort! & the food was on point many variety to choose from. Me & husband were so impressed & soo happy with this resort.
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48 questions, 257 answers.
what if we are flying out of two different cities?7 answers
i want to fly out of phx and back into pit. my friend will fly out of pit and back into pit.
8 years, 99 months ago
BA
If you would like to book a package that includes departing from and returning to different airports, one of our sales agents would be able to put that together for you easily. Please call 800.915.2322 and choose the option to book a new reservation, and an agent would be more than happy to assist you!
KristinCC
Not a problem! Simply call one of our experienced destination specialists at 800-915-2322 and they will arrange the airfare from separate cities. There is no additional cost involved when booking directly with an agent and is recommended for more complicated reservations.
ccsusan1
Multiple departure cities are no problem! You just hhave to call our new reservations center and speak with a specialist who can price it out for you at 1.800.915.2322.
JenCC
When I set it up for my cousin and myself, I had to drive to her city so we could both fly out of the same city or it wouldn't give me the discount
sonrae
Hmm, I have never done this, but in speaking to colleagues who have organized reunions it is definitely possible. I suggest speaking to a representative if you do not have much time for planning. Otherwise, to get a great price you will have to plan several months in advance and be patient in selecting your flights. Its easy if you choose not to fly together. Good Luck!!
DsGalGiGi
In this situation, you will want to pick a different resort. Not so much because you are flying out of two different cities, but because everyone would want to pick a different resort.
HatedOasis
Need to book separate reservation
Junebaby60
How much is the youth resort fee?2 answers
My friends are I are traveling to Cancun and are interested in staying at one of the Oasis hotels. There are three of us and we'll each be 24 years old when we travel. I noticed there is a youth resort fee for anyone under the age of 25 and was wondering how much that fee would be? We are not traveling with a student group, in fact we no longer attend school at all, but graduated 2 years ago. How much would we have to pay?
7 years, 87 months ago
Lauren
Unfortunately, the resort does not advise the fee they charge for guests under the age of 25 as it is always subject to change depending on their occupancy level.
MariaCC
You can call cheap Caribbean and talk to an agent. Just tell them what resort you are looking into and they should be able to call the resort and get details for you.
Jessica1985
Don't know
Junebaby60
Are all alchohol beverages included in the price?10 answers
7 years, 87 months ago
Sherrie
You will receive unlimited drink (domestic liquor) & house wine. The only liquor that is not included is the premium wine and liquors.
DanielleCC
Yes
Yazmin
yes, but the alcohol is pretty cheap
JMFO
Hey Sherrie, You take the all Inclusive package then yes all of your drinks are included,, It feel great to go up to the bar and not have to hand over any cash,, LOL
TRISHnTINO
Yes
richiegtt
This is a difficult question to answer. Technically yes, all drinks at restaurants are included in the price. However, whether those drinks contain any actual alcohol is up for debate.
HatedOasis
Yes everything drink we ordered was included we did not have to pay for any drinks.
tapper
yes! There is beer (Dos XX), wine, mixed drinks, and shots. The liquor is not top shelf, but does the trick! ALL INCLUDED! you only tip if you want to.
Jessica1985
Yes they are, but don't expect them to have every kind of alcohol, just the popular ones.
CheapNYC
Yes, watered down and full of ice. Restaurant is somewhat better that open bars.
Junebaby60
What is the price range for the youth fee?2 answers
I know someone else asked what the fee is and the answer: the fee is subject to change.
I just wanted to know if there was a range that we could expect.
7 years, 85 months ago
Giggles
You can expect the youth fee to be around $25-$80+ per night per person (youth). They can vary depending on certain specials running. If you need further assistances you may contact us at 1.800.915.2322.
DanielleCC
I was told $500.
HatedOasis
I do not know and I did not have interest in those.
littleck
Probably the pink wrist pads, lousy room accommodations.
Junebaby60
is tranport from the airport to the resort included?11 answers
7 years, 85 months ago
Jarrmie
The roundtrip airport transfers are an additional charge and can be added during the booking process.
MariaCC
IS INCLUDED IF YOU ADD IT TO YOUR PACKAGE FOR AN ADDITIONAL CHARGE. I THINK IS CHEAPER IF YOU GET A TAXI AT THE AIRPORT THEY CHARGE LIKE 350 PESOS ONE WAY. RATHER THAN PAYING 25 DOLLARD PER PERSON WHEN YOU ADD IT TO YOUR PAKAGE.
CONSE12
Transport is not included. We rented a car after seeing that a taxi is $20 per person each direction, and this way we could travel to the different Mayan ruins and such.
michaelangela
No, You need to contract that while you are booking your trip or take a taxi
Denvertraveler
No
richiegtt
Yes, transport is included. However you will find that the airport is a much nicer place to stay than Oasis. So perhaps it would be better to not be included.
HatedOasis
Our transportation was included in the package. Be careful when you get to the airport they will try to sell you everything and suck you into cheap tours and going to timeshare presentations.
tapper
yes transportation to and from is provided
coolmom
Depends on the plan you get but our wasn't. The taxi there was $45 USD but I probably could have gotten a better price if I worked at it. We only paid $35 USD for a taxi back to the airport from Oasis by just walking out the front door and picking the first taxi in line. The bus system is great by the way but doesn't go to the airport.
jcook
No, it's an extra fee. The company Amstar is very professional.
Junebaby60
Transport from airport to resort is NOT part of your hotel rate. You must either book thru your reservation or better yet, simply get taxi on day of departure. Online reservation offered this two-way transfer when you arrive at the airport, however, I found it to be expensive at $40/pp. I just visited Cancun in August 2014, and a 3-person taxi service from Oasis Cancun to airport was only $35 (for all 3 of us!)
When you are unfamiliar with a country, the online transfer seems adequate. However, if you are not travelling alone and are adventurous at heart, take a taxi. Easy-PZ
Cancunite
Is the price of food included?11 answers
6 years, 84 months ago
Ringgold Georgia
yes, but there different all-inclusive levels, we found out. If you have the low level, you cannot eat at several restaurants or be served at several bars.
Tvlr
The resort's all inclusive plan does include unlimited food in the price.
MariaCC
Yes the price of food is included
richiegtt
yes, food is included at most of the eateries, although there are also a few restaurants at the resort that you have to pay for.
emsimm
Food at one of the un-airconditioned restaurants is included. Food generally takes 1-2 hours to be served by an unattentive staff. It also generally is not edible. "Alcoholic" drinks may as well be fruit juice. Room service is not included.
HatedOasis
You can not eat in all of the restaurants some you will have to pay on your own.
tapper
yes! everything is included! Unless you want to eat at a restaurant outside of your wrist band...meaning that the normal package is for a "purple" wrist band. This includes the buffet, the sports bar, and two restaurants (Mexican and italian) If you wanted to eat at the seafood or Japanese place you have to pay.
Jessica1985
Yes, it's an all inclusive resort. You will be giving a wristbank upon arrival.
CheapNYC
yes, but most of the food is under seasoned.
chipanda
yes all food is included at the resort
coolmom
Yes, primarily for the buffet and poolside snacks usually fried hamburger and cheese burgers.
Junebaby60
how much is to invited someone for one night to your room ??3 answers
6 years, 83 months ago
san diego
Any guest added to a room in mid travel would need to go directly through the resort. Rates are based on their availability and can be subject to change.
MariaCC
EN ESTE HOTEL PUEDES HACER LO QUE DESEAS PUES ES COMO UNA POZADA
jmarti1949
I was told $500 per night for guests.
HatedOasis
I do not know and I did not have interest in those.
littleck
I don't know, just ask for extra towels
Junebaby60
DOES SPORTS BAR HAVE A POOL TABLE OR DARTS?11 answers
does sports bar have a pool table or billards?
6 years, 83 months ago
DEEN
it has a pool table But i did not notice darts
richiegtt
Do keep in mind that amenities at resorts can be subject to change with or without notice.
MariaCC
The sports bar has 1 pool table, and 2 ping pong tables.
emsimm
yes. They had a pool table but I didn't see any darts.
BonGinCancun
YES! What it didn't have was alcohol in the drinks, good food, air conditioning or staff who had a desire to take care of you.
HatedOasis
1 Pool table and 1 ping pong table
Shart
The sports bar does have a ping pong table and I did not see darts. I do believe they hae a pool table.
tapper
I'm not sure about the darts, but it does have a ping pong table...and I think a pool table. (i went over there to play, but did see people playing ping pong.)
Jessica1985
It has a pool table at the bar adjacent to the Tatis buffet.
CheapNYC
They have pool tables.
ClaudioB
Yes but the tables are slanted.
chipanda
can we stay longer than 5 days4 answers
6 years, 79 months ago
Phoenix
yes
gagej1
Yes, as long as the dates you need are available you can adjust the dates during the booking process. The advertised packages are usually a minimum stay requirement.
KellyCC
We stayed 7 days and talked to people who stayed all different amounts of time.
jcook
Just do not stay at oasis.
SSisha
I do not know and I did not have interest in those.
littleck
You can, but if you're over 60 why would You want to.
Junebaby60
How far to the popular clubs like Senor Frogs?6 answers
I stayed at the Melia Turquesa in 2002, and I think this Oasis Cancun is only 2-3 hotels south of it, but I want to be sure.
6 years, 79 months ago
Sacramento, CA
This resort is couple of miles south of Senor Frogs.
KellyCC
It is a $1.00 USD bus ride from Senor Frogs, not far, but further than you would want to walk.
Shovelheadsporty
Just a few miles. An easy trip on the public bus system which is both clean and safe and only 8.5 pesos per person per trip (less than $1 USD)
jcook
yes it is about 5 minutes away at the most
claudi
I do not know and I did not have interest in those.
littleck
Not far.
Junebaby60
is 10min from here , the taxi cost u from $15 to $20 , BUS will $1 but i didnt use it
D123
What is the price to upgrade to a black wrist band?6 answers
6 years, 77 months ago
Merri
Please contact the resort directly for prices to upgrade to the black wrist bands.
CaitlinCC
$56.00 per person per night
Jadencade
We just got back last week from the resort and they were wanting us to upgrade to the black wristband for $35pp per day... We went with another couple and they actually ended up upgrading and we didnt. They regretted if after. They went to a couple other places to eat and they said it wasnt any better than the purple bands....
Jesika
they did not charge us for the upgrade
pepelapu88
I was told $60 per day per person.
littleck
January 2014, $72/ couple per night
Junebaby60
WHAT BRAND OF BEER IS SERVED7 answers
6 years, 77 months ago
JACK
These resort do have a variety of domestic and international brands. These brands can vary depending on what the resort has at that specific time. For more information we suggest you contact the resort directly.
CaitlinCC
dos equis XX
piguy4778
On the taps they have Dos Eques.
ESehovic
XX
Prospect3
Sol and Dos XX
LaidBackLarry
Most of the beer we drank was Dos Equis! Not sure what others are available.
Jesika
Sorry We Don't drink Alcohol
Junebaby60
dos equis on tap and in your room mini bar coors lite and heiniken
lulu
is there an excursion that you can swim with the dolphins???10 answers
can you swim with the dolphins????
6 years, 76 months ago
jacquie
We do offer dolphin excursions. For more information and pricing please call us at 1-800-915-2322.
CaitlinCC
Yes there it. I think there were 4 different excursions you could do. We actually swam with dolphins it was amazing. Transportation to the Island is included.
JTJF13
YES
Daisies
yes they have isla mujeres which has the option to swim with the dolphins
claudi
Yes there is.
LaidBackLarry
Yes, there is an amazing place that you can swim with the dolphins.. you would take a ferry to the island of "Isa Mejures" and there is where you will swim with them. That island is BEYOND BEAUTIFUL!
Jesika
Yes, if that's your thing
Junebaby60
There are numerous in the Cancun Riveria and Maya Riveria. None at this property though
Brooks66
Nearby (about 30 minutes away) but not at the resort.
fun4evr
Yes you can go to Isla Marias and swim with dolphins it's a day trip about 9 hrs. Or you can swim with the dolphin at the aquarium which is 20 min away a lot closer to hotel area.
Julianag44
What is the Difference between the "Grand Oasis " and the "Oasis"?10 answers
6 years, 76 months ago
Washington State
The Grand Oasis and Oasis are 2 separate resorts, however, they are located on the same complex. The Grand properties are the nicest within the Oasis chain.
MariaCC
Grand oasis has access to all of the resturaunts and bars, And has nicer rooms. Oasis is limited to the resturaunts you can eat at.
piguy4778
There is a difference in cost. I stayed at the Oasis. The rooms are smaller and have fewer extras. Also you have access to more restaurants and bars with the upgrade.
jcook
HUGE difference!! Go to Grand, they have WAY more options to chose from and much nicer.
Daisies
It is same property, only difference is that building that you will be staying will be a little more quiet and you will have an option to dine in some restaurants that you can not dine in with "OASIS" only.
ESehovic
Service levles. Same location but Grand has more Bars and Resturants.
Prospect3
The oasis is less quality i stayed there and i regret it. Its more for spring breakers who do not mind a dirty hotel room and no service. I walked over to the grand they are both connected and it was 100 times better, cleaner and the staff was nicer. Spend a few extra bucks and trust me u will be happy u did. When u stay in the grand u have access to everything in the regular oasis plus more .
Tiffv
The only difference is a couple of restaurants... another couple we went with actually upgraded and they said that the price for upgrading wasnt worth it. Although the bar at the Grand Oasis is really nice, more mellow and not a party scene versus the Oasis. Also, the Grand Oasis resort building itself is wayyy more beautiful was you walk in versus the Oasis... but for the price difference it wasnt worth it... personally.
Jesika
Grand Oasis is quiet, classy and very pretty. Much better choice if your just looking to relax. Oasis Cancun is dubbed the Entertaiment Resort.
It's loud, busy and cheap
Junebaby60
The grand Oasis was much better.
Sassydee
Is there a way to schedule jet skiing and parasailing?5 answers
Since the resort doesn't offer motorized sports, can they still help arrange these activities at a different location? I am interested in jet skiing and parasailing.
5 years, 72 months ago
NYC
Excursions can be added during the booking of your vacation package with CheapCaribbean.com or directly with Olympus Tours while in destination.
MariaCC
On the beach, there are always vendors selling these activities. I did see Jet skiing and many parasails in the air. This is not part of this hotel.
MHCC1
I do not know about that and I am not interested in that.
littleck
I do not know since I am not interested in those sport activities.
littleck
There were representatives in the lobby to offer support in booking parasailing; they also went on to the beach to make these reservations. Regarding jet skiing, I noticed some a short distance down the beach.
jrallen
Many on site companies. Good pre use preparation. Reliable equipment
Junebaby60
Although the resort does not directly offer these things, both are available right down the beach within easy walking distance. I believe the wave runner (jet ski) was $60 / half hour and the parasailing was $120 / couple for 20 minutes.
fun4evr
what is the black wrist band for?9 answers
5 years, 70 months ago
san diego
The wristbands designate that you are part of the all inclusive plan at the resort. This way the bartenders and servers and other resort employees can see that you are a registered hotel guest.
AlixCC
This bracelet is for VIP services you will not get the same services if you have the other bracelets
MrsColon
There are 3 different hotels that are a part of the Oasis. The black wrist band would be from someone that is staying at one of the other Oasis.
MHCC1
The black wristband gives you full access to the resort. Meaning all the restaurants and bars. You would definitely have better food options with it. I believe you can go to all the sister hotels as well.
CynthiaLW
The black wrist band for hotel resident benefit. You can go eat and use the hotel facilities.
littleck
The wrist bands were given during check in so that you were identifiable as being able to consume alcoholic beverages. Regarding the colors, I never did figure what the different colors were for, perhaps for different booking companies. Those who had white bracelets were underage and not able to consume alcohol.
jrallen
To eat at the better restaurants at the Grand Oasis Cancun. Totally classy atmosphere
Junebaby60
Only for GRAND members!
Purple16
Each wristband is an identifier for the tour groups to try to get you to purchase time shares as well as indicators for the staff on what level of service you'll receive !!! I would find another resort on
Rcortez1966
Near the Mayan Ruins6 answers
Does this resort provided information on how to see the Mayan Ruins ?
Are you far away from the Mayan Ruins ?
5 years, 68 months ago
catt
The Mayan Ruins are approximately 2 hours away, they are located on the Riviera Maya and Yucatan. For more information see this website mayanruins.info.
LisaCC
Yes. with different agencies in the hall way
littleck
Yes, every tour operator will take you there. Beware of the airport vendors
Junebaby60
yes, amstar is great. they were very helpful.
dwell2525
no is not , it is one day trip almost 4hr drive to chechnitza , but is trip planer in hotel which they can help u
D123
We booked a tour to Tulum for one day then Chizen Itza the following day. We were told it was only a 45 minute drive to Tulum - its was almost an hour and a half - one way! Plus by the time we stopped to picked up other people from other hotels, it took a total of 2.5 hours to just get to Tulum. The tour gave us 90 minutes to visit and swim, Then another 2.5 hours back. This was considered a "half day" trip. Due the to length, we decided to NOT do the Chizen Itza tour. I wish we would have just road the local bus, or paid for a taxi to take us instead.
fun4evr
will there be food available from 11pm- 4am ?4 answers
5 years, 62 months ago
mary
At this time, the latest any restaurant is open until is 11:00pm.
BethCC
It depends on where u booked.. If its Grand Oasis and not Oasis Cancun then room service.
FUNINTHESUN21
Hotdogs only . Nasty Mexican hotdogs. I just came back on Saturday.
Felixyjohny
The food is very limited there. Only hot dogs and burgers . But they are very cold. Not fresh at all. You will have to wait til the am to get breakfast and hope they let you in. Crazy lines.
Felixyjohny
Yes, there are several of the resort restaurants that are open throughout the day. Some open for breakfast, some for lunch and dinner, The choices are not a lot but at least you can get something. Plus is you need to get a taste for something different, there are several places within walking distance to eat at. You'll have to pay to eat at those but they are pretty cheap and the food is good.
fun4evr
Are non-motorized water sports included in the price?3 answers
The page is contradicting. Up top it says that all non-motorized water sports are included in the price (kayaking, surfing, etc..) but further down the page it says that they are not at the hotel. Can someone advise?
4 years, 60 months ago
Boston
Kayaking and surfing was NOT available at this hotel.
Cancunite
no
FUNINTHESUN21
There are no water items available to use for free or Pay for !!! Even the beach cabana must be paid for, I've been to many inclusive resorts we are inclusive means inclusive this is not one of them go to another resort !!! And you have to pay five dollars more if you have American money
Rcortez1966
Any issues flying Aeromexico?3 answers
I am worried about flying Aeromexico.... Its the only airline that was offered with the Cheap Caribbean package to Cancun. I have not read one good review about the airline. They steal things from bags, scam you into buying new flights, do NOTHING to help you when they strand you in mexico city. Inexperienced piolets. one review said "we felt lucky to be alive by the time we landed" SERIOUSLY????
I am very nervous about flying with the, and missing our connection/losing our bags.
Anyone who flew to cancun on Aeromexico have a better experience than the one i just described? Please let me know.
4 years, 59 months ago
Orange County
AeroMexico is one of the top airline carriers for travel from the JFK/PHL area to Cancun. If you have any doubts or concerns, we can always book you a custom package with flights to your liking with one of our Beach Experts. Simply call us at 1.800.915.2322.
SamCC
We loved flying with Aeromexico! very comfortable!!! It is probably the best airline I have flown with in terms of comfort and seemed like a lot less turbulence!
1
FUNINTHESUN21
I have flown Aeromexico quite a few times. Never had any problems. Never been delayed. Have checked bags and also carried bags on. Never any issues.
Brooks66
dining dress code4 answers
Hi, we are visiting november 1st. Can you tell me your dress code for the dining areas.
4 years, 58 months ago
home
The dress code for each restaurant at the resort may be found on the resort's official website here: https://www.oasishoteles.net/hotels/oasis-cancun.php
WILLCC
All restaurants for this resort are casual, which typically means shorts and open toe footwear are allowed.
CCGreg
Only a few restaurants at this resort require a casual dress code. Men must wear close toed shoes, collar shirts, and long pants.
CaitlinCC
not really. you have to cover your chest, wear shoes, and not be wet. some places say they want men to be collard shirts but they don't police it much
airdoad
Very casual for most places. You just have to have your arms covered and not be wet. open toed shoes, shorts, are fine. In the evening, many people get dressed up a little more but still not mandatory.
fun4evr
Is their gluten free food options for celiacs?3 answers
4 years, 54 months ago
joe
Gluten free options are available upon request. You would need to speak with the concierge upon arrival and they would be able to set this up for you.
KristenCC
not that i was aware of
ewb19
nope
airdoad
what are the pool hours?4 answers
4 years, 54 months ago
alicia
The pools are typically open until 5pm or 6pm depending on when you are planning to visit.
KristenCC
I think 7am-6pm.
Lingy
With the sun goes down you get out !!! What is that ?!
Rcortez1966
Doesn’t seem to have any restricted hours I’ve seen people in the pool at all times of day or night.
KadieA
How much is the internet access?5 answers
4 years, 53 months ago
Pennslyvania
Oasis currently charges $20 USD/day for wifi. Please keep in mind the rate is subject to change.
CCGreg
$10 for half an hour or 20 for an hour. it's 33 cents per minute
TanG
it depends. like $5 for 30 mins, $10 for 2 hours, & $20 for 24 hours, & $50 for a week
airdoad
Internet is an additional $7 USD per day or $30 for 5 days.
fun4evr
$10 per day per device
tabpryor
is the water safe to drink?5 answers
4 years, 53 months ago
riss
We do not recommend drinking water from the tap. The resort will provide bottled water to drink in the room. All other sources of water (ice, water in restaurants, etc) are safe to drink.
CCGreg
You can't drink out of the tap but we were informed that all water and ice at the bars an restaurants are fine to drink. We even used the ice from the ice machines and had no tummy issues.
Beachlover34
Yes, they serve bottled water.
beachcomer68
There's plenty of bottled water. Don't drink the water. I'd rinse your toothbrush with bottled water too, just to be safe.
airdoad
WE drank bottled water.
Ricky715
Is the beach swimmable?5 answers
Is the ocean safe to swim in?
4 years, 52 months ago
Reese
Yes, the water on this stretch of beach is perfectly safe to swim in.
SalCC
Depends if you bring kids I would def watch them. There are lifeguards but nothing like we have in the US. I am from New York and the beaches we have a lifeguard every two blocks. I think I saw three lifeguard people there and they did not have high chairs like here. The water is a little rough with rip tides can't really go for nice swims but good for boarding.
Mikebbb
You can stand in the ocean but it's not swimmable. Waves are too big.
beachcomer68
The beach was beautiful, clean and safe to walk - even in the evening. Sunsets here are wonderful to watch. There are some people who try to sell you things but they don't bug you to much.
fun4evr
yes although it was rough surf fun to play in waves but probably should be a somewhat strong swimmer
lulu
Does Oasis serve cocktails on the beach or just at the pool bar?5 answers
Are there servers that walk the beach taking drink orders? I know they did when I went to Cancun years ago but am not sure if this has changed. Thank you!
4 years, 52 months ago
Chelsea418
This resort does have bars located on the beach.
CaitlinCC
No we were there for spring break and they did not have servers that get drinks. The bar is not close. I bought drinks from the store and had them on the beach.
Mikebbb
No, there is not service on the beach. There are two swim up bars in the pool and then some other outdoor bars where you can get drinks. There is no delivering. Take your own cup. Cups are small.
beachcomer68
No have to get them at bars there but they are a lot and close
Curtis1
They don't do that unless you stay in the spa area in the back of the beach near the buildings
airdoad
VIP Benefits5 answers
CheapCaribbean.com states that guests who booked through the site receive:
"Daily stocked minibar with water, beer and soda
Coffee and water service in the separate check-in area
Internet Stations
Free in room safe
Beach towels in room
US Magazines and Newspapers
Lounge Area
Oasis Plus concierge service
Exclusive concierge service located on the fifth floor of the Beachfront building"
Does the hotel actually honor this upon check in ?
4 years, 52 months ago
Durham, NC
Yes, as a CheapCaribbean.com client, you will the receive these benefits as part of your vacation package. You will also have a separate/private check in area. The resort will guide you on where to go upon arrival.
KristenCC
I thought I would receive those things also due to the website saying that, however I did not. I wasn't really that worried about it though but it would have been nice to have.
Leahhhh8324
Good luck getting bottled water...2 a day...if they check it. We had to find the cart and get our own when no one was looking
beachphan
I was told there would be a mini bar that would be stocked daily...there was not.
No coffee or water. But take a water bottle, you can fill it at any restaurant or bar.
You have to pay for internet.
There was a lock box that worked very well.
We received a card for beach towels. There was not a beach towel in the room.
No magazines or paper of any kind.
There was concierge on fifth floor. Slow service if you need anything brought to your room.
You check in with a Cheapcaribbean rep, not the actual hotel counter.
beachcomer68
Pretty much. We did not try the "internet stations" but you get a code and can go to a business center on the 4th floor and you get 2 hours free. After that you pay. Didn't see any US magazines or newspapers but we didn't ask either so I'm not sure about that. Other than that it's a complete YES.
airdoad
How far away are the night life clubs?5 answers
4 years, 52 months ago
California
Oasis is in the heart of the hotel zone. There are many clubs and restaurants nearby (walking distance / short cab ride).
CCGreg
about 25 minutes. You can pay a cab or take a bus for only $1
TanG
Night clubs are about a 20 minute bus ride away.
beachcomer68
Party Central Cancun is about 7/12 min car ride. Maybe 12/25 min on the local bus.
Brooks66
they're about 20 minutes away with traffic.
beachlover1491
What is the cost for wi fi and is it even available?6 answers
4 years, 51 months ago
Arizona
For Wi-Fi pricing please contact the resort directly.
CaitlinCC
We paid $30 U.S. dollars for 5 days of WiFi. I can't remember what it was per day.
Nickname1235987
33 cents per second. You can pay $20 for an hour or $10 for 30 minutes if you choose to use one of the pc in the lobby. Or if you want, you can pay $30 for 5days of wi-fi on your personal device; only catch is you can only use one device.
TanG
You have to obtain a "pre-paid" card from a vending machine. It costs 400 pesos (approx. $30). It is only good for 5 days.
StinkerBell
We received a voucher for 2 hours of wi fi. It did not work at Oasis and looked like it needed to be used at the Grand Oasis hotel beside the Oasis Cancun so we didn't bother. When you tried logging in the code on the voucher, it brought up options to purchase wi fi. It was not expensive.
beachcomer68
15 U.S. Dollars for 24 hours
Curtis1
Where in Cancun is the Hotel located?4 answers
4 years, 51 months ago
Michael
The Oasis Cancun is located in the heart of the hotel zone, a little more than halfway down the Cancun strip.
CCGreg
About 25 mn from the airport and about half an hour from the Party Center
TanG
It is about in the middle of the hotel zone. Need to take a bus to go shopping.
beachcomer68
Caribbean ocean side, 20 minutes south of the city
RocknRollRick
transportation/ nightlife5 answers
is the nightlife safe? and taxis/ busses to get around? two college girls traveling alone
4 years, 51 months ago
mshell213
Ladies...stick with the hotel entertainment..stay out of Cancun at night !!! Travel with a group, only during the day. I did not go, but Market 28 is great for shopping. It is a short bus ride to town for $ 1.
RVNAirborne1970
Very easy to get around on bus and does not cost alot. Goes up the hotel zone on one side and back on the other. I recommend booking any night outings with a rep from the hotel or pick a hotel with a night club. Some places you can pay a price and go to a bar and drink all night. But you may have to take bus there and back. Or the hotel team may take you there and you have to take the bus back.
beachcomer68
This resort is located in the main hotel zone in Cancun. There is lots of great night life in the nearby area. Cancun is a tourist hotspot and therefore is very safe. There are busses/taxi's that run up and down the hotel zone constantly. The busses/taxi's are very affordable and will take you to all the nightlife hotspots that Cancun has to offer.
CaitlinCC
be careful when going to nightclubs.i have heard of the bartenders slipping drugs into drinks.buses are safe.be aware of your surroundings
RLRoy
we always take the bus it is only a dollar and will take you anywhere downtown.the nightlife is ok just be careful.
RLRoy
Yes
Curtis1
which airport is the included flight departing from?3 answers
4 years, 50 months ago
los angeles
For more information please call our beach experts at 1-800-915-2322.
CaitlinCC
Denver
DoNotRecomend
Cancun
airdoad
is there a live show every night?5 answers
4 years, 50 months ago
Lynn
No. The all-inclusive perks include two live shows weekly, featuring the music and dance of Mexico and the Caribbean.
BILLCC
Yes, ask for a schedule when you arrive
beachkelly
pretty much every night, yes
airdoad
No...more of a nightclub everynight...
MandiKandii
There is some live entertainment each day/night. Just check activities calendar posted on Grand Oasis facebook page every Monday!
Sexyws6mama
Is this the price in usd? or pesos?2 answers
4 years, 48 months ago
stephanie302527
The exchange rate is 15 pesos to every dollar
Local merchants lower that rate anywhere from 10-12.5 pesos to their advantage
Rattler94
All of our prices listed on our website are based on USD (US Currency). If you have any questions, please call us at 1.800.915.2322.
SamCC
Do you have to pay for room service?5 answers
3 years, 48 months ago
PMT
no payment required for room service
Debuny
Nope room service is free at Jewel Paradise Cove however tips are appreciated. My boyfriend and I ordered a dessert from the Italian restaraunt right before close and they delivered it to us room service free of charge.
InternationalLover
Oasis Cancun does not offer room service, however, the Grand Oasis and the Oasis Sens do.
SalCC
Yes you have to pay for room service it is not included in the all inclusive.
KadieA
There is no room service
ChelseaVill
How would I book this for a couple?4 answers
What would be the price for my boyfriend and I to go together and share a room? Would he have to get a separate package?
3 years, 46 months ago
Vikki
You specify the number of adults during booking. You both share the same package.
JeremyL
If you need help pricing or booking your reservation, please contact one of our Beachologists at 1-800-915-2322.
TimCC
Hey Vikki,
When your booking put 2 adults and only 1 room you should be good doing that
Afnan
bought it together, will be cheaper
KVK13
How much is it to upgrade to the grand oasis wristband.5 answers
3 years, 44 months ago
Massachusetts
The Grand Oasis is sold as a separate resort with it's own rates and may be priced out as such on the site.
SalCC
$50 a day per person
RnRTexoma
I think they upgrade everyone when they get there to be honest. We went to check in at the Pyramid, which was not where we were supposed to check in for Lite, but they were more then happy to check us in and upgrade us. No charge.
HappyTraveler345
$339 U.S. dollars
Zathros
I was told to upgrade was $200 per person per night which would have been over $5000… Ridiculous !!!!!
Jeeplover21
It is advertised at $389 then when you select it is $579 what is up with that??2 answers
I just want Cheap Caribbean to ask why the price difference??
2 years, 34 months ago
Fort Pierce, Fl
Generally the website shows the lowest possible pricing, usually this is for flights out of Fort Lauderdale. Also, pricing can vary based on dates of travel, airport you're flying out of, number of nights, etc. For a more thorough breakdown for your specific travel dates, please call in to 800-915-2322.
JeannieCC
The pricing is dependent on airfare availability and double occupancy. If you need any help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
What's the difference between all the oasis's? The lite, the grand oasis, oasis5 answers
I see 3 different places which all look to be at the same complex with 3 different prices. Especially curious about the oasis lite.
2 years, 34 months ago
Shane
The Oasis Cancun resort is split up into 3 properties: The Pyramid at Grand Oasis, Grand Oasis, and Oasis Lite. The biggest difference is going to be in the class of service. Oasis Lite will be the lowest, with access to only a portion of the restaurants, Grand Oasis is the one in the middle with access to most restaurants, and The Pyramid at Grand Oasis is going to be the highest class of service with the most inclusions and access to all of the restaurants. If you'd like further details, please call in to 800-915-2322 to speak to our next available agent.
JeannieCC
Oasis lite has less restaurant only 7. Which was enough for me to choose from. The hotel room is a bit further from the beach.
Julianag44
So each resort ( lite, grand oasis, oasis ) has different packages and amenities for each one. Depending on which one you stay, the higher the price goes. The higher the price you pay, the more amenities you get plus. Like food places and bars you can go to
shoeloverxo
we stayed at the lite and it was fine we believe there were restaurants we couldnt use but didnt matter we had plenty of choices
lulu
To the best of our limited knowledge all of the Oasis properties at that one site have been merged together. We heard they have other properties with a higher rating. but did not experience them.
tamull
Smoking policy5 answers
It says oasis cancun lite is a non smoking property, does that include the beach, pool and bars. Is there smoking areas
2 years, 31 months ago
angel
There are designated smoking areas. Should be fine on the beach and certain areas of the property- not indoors.
CCGreg
There was people who were smoking on the beach or walking around. I don't believe there was any smoking areas
shoeloverxo
It might say non-smoking but that is not followed. There were lots of guests smoking in public areas.
neveragain1234
Smoking is outside, around pools and beach
RnRTexoma
People smoke all over the whole resort.
shellydunk
What types of beer are available?5 answers
2 years, 31 months ago
Neal B
Generally this will be just the domestic brand available. However, for a list of alcohols included, please contact the resort directly as this can change based upon dates of travel, etc.
JeannieCC
Draft is only Dos X, but they have canned Heineken and Coors in the rooms. People walked across the street to the food mart, and bought other beer there
Nandn
All keg beer
sonothappy
Dos equis was the main at the pool. Sol and there was one other type stocked in the room. We had a lite package though so it may be different
danibaby
1 & only if you like Mexican Beer ...
moed
Is there a gym?5 answers
I was wondering if there was a gym and what type of equipment and machines they have. Thank you.
2 years, 30 months ago
kat
Yes there is a gym. the equipment is pretty basic. Some bikes/treadmills, free weights, and pulley machines.
CCGreg
Yes there is however I believe there is an up charge Others in your very basic needs you were going to be charged for the pure joy of them getting US dollars from you
Rcortez1966
yes, treadmills/spin bikes/machines/dumbells
WillDoThisAgain
I didn't see one there.
shellydunk
There is a gym, and I hear it is pretty nice and has a variety of cardio machines. I did not go in, but my son did.
SoCalDreamer
Can I upgrade from oasis lite to grand oasis how much5 answers
Can I up grade from oasis lite to grant oasis how much
2 years, 29 months ago
Bi
Please call for a quote. 1.800.915.2322. There is no definitive or one set price for this.
CCGreg
YES & i highly recommended it
It costs us $150 each
WillDoThisAgain
Yes but don't do it it's a waste and a scam rooms are the same and food is still horrible all you are upgrading for is basically beer in your fridge and 1 bag of chips
Ddelg0604
They will be happy to upgrade you at the hotel, that's the first thing when you check in so they can get more money out of you. Beware!
shellydunk
We got a different answer each time we asked. It depends on who you ask. They just try to feel you out, and see how much you will agree to.
We were told $24, $33, and finally $18. We obviously chose $18 :)
SoCalDreamer
Is the price showed per person or for total for everyone?5 answers
2 years, 29 months ago
Smitt
This would depend on where you are looking during the booking process. For assistance with pricing or booking a reservation, please call in to 800-915-2322 to speak with our next available beach expert.
JeannieCC
Per person
Jschaar
The price is per person & don't forget to add $25. Per person for a ride to and from the airport to the hotel. You don't have to buy it but it is easier.
sonothappy
Price per person
SoCalDreamer
Yes, we were never charged anything more!
tamull
How much do you charge for Wireless Internet Access in the rooms5 answers
2 years, 28 months ago
PA
For pricing on amenities such as internet access, please contact the resort directly.
JeannieCC
200 Pasos/Day
500 Pasos/5 Days
WillDoThisAgain
It's a $40 for 5 days of wifi for 2 devices.
shellydunk
i believe 40.00 for 5 days
BelindaMarie
$30.00 for 5 nights for one device or $40.00 for 5 nights for 2 devices.
Beachie1
do i have to pay pool fee i booked all inc for 4 nights? is there is any kids area for kids 2 and half old?5 answers
Is there is any blow dryer in the room ? do I have shower gel; shampoo and conditioner?
2 years, 28 months ago
ds
There shouldn't be a pool fee, check the resort for more information. Most resort will have basic bath amenities. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
There is no pool fee, and they do have a kids program but for the pool there is shallow areas. There is a blow dryer in the room and they do supply the shower gel, shampoo and conditioner. This resort isn't really fir for kids just to warn you.
shellydunk
Yes there is a blow dryer and shampoo & conditioner plus lotion & soap. There is a place for small kids but I believe this hotel is a pretty wild place to bring kids, to many young people in their twenties ready to party hard. No you do not have to pay a pool fee all is included in the price.
sonothappy
No pool fees.....No special "KIDS" area
Blow dryer in bathrooms
Shampoo and conditioner were in shower area
rollinhaygirl
Room includes shampoo, conditioner, blow dryer. The pool is part of all inclusive so no extra charge. Didn't really see anything for a 2 yr old but pool has shallow parts.
MMaggie
Does each room have its own bathroom?5 answers
2 years, 26 months ago
Dawn
Yes. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes they each have their own bathrooms.
shellydunk
Yes, each room has a full bath with double sinks.
Vmiranda87
Yes
Kennyy
Yes each room has it's own bathroom
WisconsinVacationLover
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Room Information
All Oasis Cancun Lite rooms come with basic amenities and balconies with garden views.
An all-inclusive resort where you get it all at a great price.
The resort sits on an almost half-mile of snow-white, soft, sandy beach. Get those toes ready.
It has the longest pool in Cancun - it's a quarter-mile long. (You can find your own Private Idaho in it.)
The non-stop crazy fun: themed parties, dancing, shows & more.
The frosty drinks at the swim-up bar. The day drinking is on.
What We'd Change
Oasis Cancun Lite doesn't offer room service, but there are plenty of spots throughout the resort to grab snacks.
Why You Should Go
It's a short 18 minutes away from the airport. Your first frosty vacay cocktail is a heartbeat away.
You can rent a Smart car, and zip around Cancun in style.
You can burn off those margaritas with aerobics, yoga and Zumba.
There's a nine-hole, par 3 golf course that's on-site at the resort.
It's a non-stop party atmosphere!
Stress-busting, beachfront massages overlooking the turquoise Caribbean.
Available Amenities
Bar/Lounge
Beach
Beach Bar
Volleyball
Casino ($)
Babysitting/Child Care ($)
Concierge Services
Currency Exchange
Fitness/Exercise Room
Golf Course ($)
Kids Club
Laundry Services ($)
Lounge Chairs/Umbrellas
Nightly Entertainment
Restaurant
Swim-Up Bar(s)
Pool Bar
Internet Access ($)
Swimming Pool(s)
Tennis Court(s)
Aerobics
24 Hour Front Desk
Poolside Bar
Parking
Soccer
Beach Parties
Medical Services ($)
Cigar Shop
Billiards
Porter/Bellhop
Nightclub
Multilingual Staff
Snack Bar
Elevators
Spa ($)
Yoga
Massage/Spa Treatments ($)
Dry Cleaning Services ($)
Sauna ($)
Steam Room ($)
Aqua Aerobics
Beach Volleyball
Sports Bar
Travel Agency
Tour Desk
Beach Towels
Pool Towels (complimentary)
Beauty Salon ($)
Car Rental Available ($)
Gift Shop ($)
ATM/Banking ($)
Nearby Excursions & Attractions
Golf Course(s)
Helicopter/Airplane Rides
Horseback Riding
Jet Ski Rentals
Motor Boat Rentals
Parasailing
Sailing
Scooter/Moped Rental
Shopping
Water-Skiing
Map of Local Area
Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been
carefully groomed into one of the most polished resorts anywhere.
Oasis Cancun Lite
Blvd Kukulkan Km 16.5, Hotel Zone
(770) 274-1821
Hotel Description
Oasis Cancun Lite: Budget-friendly All-Inclusive That Makes Your Vacay Grand
This rockin' resort is epic fun, but the best part? It's wallet-friendly and has the largest beachfront in Cancun. Better still, it's all about live entertainment: everything from Vegas-style shows to crazy fun nightclubs to world title boxing matches, including the Red Casino, Cancun's first (and only) casino-in-a-resort. After you've enjoyed the rockin' quarter-mile pool, you can dine at seven restaurants with a variety of cuisine and hang at nine fun bars. There's oceans of daily scheduled activities that include yoga, Pilates, Zumba and more. Finally, the Sensoria Spa is fantabulous and has aahmazing body and beauty treatments. Perfect for chillaxing and recovering from all the merriment you'll have here.
OASIS LOVES FUN, ARE U READY?
DINING
Everything you crave and more. Mexican and Tex-Mex. American and Italian. Seafood and sushi. Buffets and a la carte. Dig in.
Maki Taco Type: Mexican-Japanese fusion Hours: Lunch and dinner, daily Description: Mexican and Japanese-inspired cuisine served in a casual indoor space.
Tatish Type: International Buffet Hours: Breakfast, lunch and dinner, daily Description: Indoor seating with plenty of options via a well-stocked international buffet.
Hacienda Sarape Type: Tex-Mex Hours: Lunch and dinner, daily Description: Delicious Tex-Mex dishes in a causal indoor setting.
La Placita Type: Burgers, chicken, tacos and tortas Hours: Lunch and dinner, daily Description: Outdoor food court terrace
Dos Lunas Type: Italian trattoria and pizzeria Hours: Dinner, daily Description: Italian dishes with indoor and outdoor dining options.
II Forno Dos Lunas Type: Pizza and pasta Hours: Lunch and dinner, daily Description: Delicious flavors served in an indoor and outdoor setting.
Hippie Chic Type: Beach Club Grill Hours: Lunch, daily Description: Dine on a variety of delicious grilled dishes in a nice, outdoor setting.
Restaurant schedules and availability subject to change without notice.
BARS/NIGHTLIFE
Take a deep breath, you've got plenty of places to get your drink on. Bars on the terrace, beach bar, pool bars and swim-up bars, nightclubs, dance spots and one that even boasts a foam party. Fluff 'n buff and get out there.
Sports Bar
Open daily.
Havana Night Club
Open daily.
Coyote Loco
Open daily.
Sands Beach Bar
Open daily.
Sarape Wet Bar
Swim-up bar. Open daily.
La Placita Bar
Open daily.
Kinky Night Club ($)
Open daily.
Hippie Chic Bar
Open daily.
Dos Lunas Wet Bar
Swim-up bar. Open daily.
Dos Lunas Pool Bar
Open daily.
Coffee & Me
Open daily.
Havana Cigar Corner ($)
Open daily.
Bar schedules and availability subject to change without notice.
BEACHES AND POOLS
The 650 meters of pristine, sugar-white sand is more than swoon-worthy, as is the Beach Club that boasts a stage with resident and guest DJs. The pool, well, let's just say: be prepared to have your hair blown back. It's a quarter-mile long and the longest in Cancun. Peace out, beach lovers.
SPORTS/ACTIVITIES
Water
Pool volleyball
Pool games
Water aerobics
Land
Beach Volleyball
Tennis
Fitness center
Yoga
Pilates
Multi-use sports court
Aerobics
Zumba
Billiards
Golf
A nine-hole, par-3, golf course is located on the property, fees apply. Equipment is available to rent.
INTERNET
Oasis Cancun Lite offers Internet for an additional charge.
SPA SERVICES
Spa facilities are located both indoors and outdoors, using only the finest organic products. Guests can enjoy
beachfront treatments overlooking the Caribbean Sea. Spa services available for an additional fee. Services include:
Therapeutic massages
Body scrubs and wraps
Facials
Beauty salon
Sauna and steam room
Temazcal: maya sweat lodge purification ritual
Couples treatments
CHILD CARE
Oasis Cancun Lite offers a kid's club for children ages 4-12 with a playground and supervised activities. In-room certified babysitting services are available for a fee.
ADDITIONAL INFORMATION
Location
Oasis Cancun Lite is located in the Cancun Hotel Zone, 30 minutes from
downtown Cancun and 18 minutes from Cancun International Airport (CUN).
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card (American Express, MasterCard or Visa) is required upon check-in for possible incidentals not
included in your hotel reservation. The minimum age to check-in at Oasis Cancun Lite is 18.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $33 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.
All hours, fees, amenities, information and services are subject to change
without notice.
