Now Onyx Punta Cana

This is our second trip this year to Now Onyx, Punta Cana. Once in May, now in December. Our May trip was my wife and I, for the December trip we brought our two daughters (ages 2 and 5) We really enjoyed ourselves on the adults only trip, but saw so many families enjoying themselves we wanted to being our girls to experience the wonderful resort. They had a blast from eating ice cream, dancing and playing at the nightly shows with other children. It's funny how many more people you meet on vacation with children. Kids gravitate towards each other and the parents sort of say "Hi" The resort is newer (2 yrs new) and the staff as well as the facilities are what makes this place top notch. The dining options can be a bit limited at times, and if you have children, you aren't able to take advantage of Breathless which is adjacent to the Now Onyx property. That isn't a knock on the property, if you stay 5 days, 4 nights you never have to eat at the same place for dinner, but for lunch and breakfast you will be dining at the beach buffet, or the indoor buffet. Both are quite excellent, the International buffet is top notch. So many options and great food. Rooms are nice, and some may have small issues such as a loose towel holder or something like that, definitely not enough to ruin vacation - lol. They are very fast at turning over rooms, and do a turndown service each night. Love the resort and their entertainment team, especially Scooby (Scooby Doo PaPa!) and Joel. Without them the experience would not be the same We will definitely be back and try to bring a larger party with us. Ciao!

The resort is nice enough and kept clean and the staff very friendly and helpful. However, the food and drinks we're not that great. Ive been to many all inclusive resorts and this was one of the lower quality in both food and beverage. The resort was also very busy with many weddings taking place which means large (and mostly annoying) groups. The beach was small and felt cramped. Although the service for drinks on the beach was great (i only drank water, but appreciated the service). Everthing else was just average. it is unlikely i would return to this resort however, if i did, i would upgrade to the Preferred club to access the adults only side of the resort and maybe i could get a good cocktail with quality liquor as well.

My boyfriend and I just got back from our 4 day wheel of fortune trip. This was not our first rodeo with this deal, in fact we decided to do it again since the first one went so well! So here we go! I typically do not write negative reviews but due to the fact so many things did not add up I feel it’s a must. To start off, when we arrived Amstar (the company I PAID EXTRA FOR) made us wait in the airport lot for 45 extra minutes because they were “waiting on more people” I knew I purchased the shared ride option but to wait that long and THEN NO ONE EVEN SHOWED UP was insane. We would have waited longer if my boyfriend didn’t get out of the car and go over to the gentlemen standing around outside. When we got to the resort we checked in. I purchased a romantic beach dinner for that evening online prior to arriving only to find out they lost my reservation along with the payment ($220 EXTRA) they told us we had to check in with the concierge to figure out what went wrong. When we spoke to them she disappeared for about 20 minutes to only come back and state “they chefs don’t want to but I got them to do it.” Okay? Moving forward. The food they served was actually wonderful at the dinner, but was not advertised as promised. No canopy and was not private as we sat on top of other couples. The rest of the trip was “eh”. There was not much to do during the day on resort grounds as advertised, in fact it was kinda dead. But the beach and pools are clean and beautiful. The drinks were strong. And the buffet was actually pretty good in comparison to other resorts we have stayed at in Punta Cana. What really bothered us was the fact the Breathless (the resort next door) that is advertised as we may use was closed. Because of this we were unable to attend the night club they have as well as the Mexican restaurant that Onyx claims to have. It’s really on the Breathless side. The service was great! The rooms were very clean and housekeeping even turns your bed down at night and leaves chocolates. However, if you don’t like sleeping on a rock, you may want to reconsider. My boyfriend and I left with horrid back pain. I most likely would not come back.

We spent our honeymoon here and had a great time. Even though it was a family resort we were happy to have full access to Breathless which was adults only. The food could have been better, not many food options for a Pescatarian. The rooms were really nice. The swim up room was a winner. The staff was very nice. Only one issue took two phone calls and 30 minutes before getting towels. Housekeeping cleaned the room and didn’t replace the towels. The only negative are the people bombarding you when you walk in the door to sell you a vacation timeshare, at least let people check in first and get settled. We thought the person was part of the checkin process only to find out he was signing us up for a 90 presentation. Overall, we had a great time.