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Now Jade Riviera Cancun

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $679 All-Inclusive
Info Customer Reviews Questions & Answers

Your day kinda looks like this: you're tucked into a private cabana surrounded by the softest sands and a view of endles ... More

Customer Rating 398 Reviews
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.2
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"We stayed at the Now Jade for a short trip (March 20-23, 2017) with our friends. When we first arrived, we had regular suites, which were very nice, large and beautiful. After our friends had an incide..." – RachaelAletheia
391 out of 457 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.2
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"We stayed at the Now Jade for a short trip (March 20-23, 2017) with our friends. When we first arrived, we had regular suites, which were very nice, large and beautiful. After our friends had an incide..." – RachaelAletheia
391 out of 457 (86%) customers would recommend this product to a friend.
View from room 8210 View from the room view from our room private anniversary dinner on the beach The view behind us was breathtaking! The beach in front of Now Jade. This the view from our room Pool cabana decorated Tub full of yellow fluid June 20th 2016 Walk on the beach with my soulmate at Now Jade Balcony view Beautiful beach area but a little rocky to get into the ocean. View from pool area. View of wetland from room balcony. View of main section of the resort Festive touches throughout the resort. Birthday decorations Beautiful!! adult only pool area Room view Salmon in CinCin restaurant. View from our room 2 words: All Inclusive The Fine Mexican Restaurant on The Resort The beach at dusk! View from the suite balcony The main pool from our hotel room. Room view Full moon x Infinity Pool View from our room. Preferred pool It's all this beautiful! the court yard area Seaweed serenity Pool Quiet adult pool for preferred club The beach at Now Jade. This was our oceanview
All Customer Reviews
1-4 of 398 reviews. Sort by
January 14, 2018
Good resort.

My comments: 1. Small resort, easy to get around 2. Grounds are really nice and resort is very clean 3. Plenty of bars and food available. Food can either be really good, or average. Didn't have anything that was horrible 4. Pools should be heated, especially during the winter months. Hardly anybody went in the pools. Adult only section had a heated pool, but that doesn't help when you are travelling with kids. 5. Beach really sucks. Rocks everywhere. Small little section that is somewhat clear to swim, but rocks still in that area too. 6. Workers are great and work hard to make sure you are happy. 7. I felt like I waited in more lines (at bars, restaurants, buffet, etc) at this resort than others 8. You need to be at the restaurants by 5:30 or 6:00. If later, there will be at least an hour wait. 9. You need to be at the beach by 6:30am, or you will not get a spot. The availability of beach chairs is lacking severely. A lot of people had to just lay out on towels.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
1.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: AL
Age: 35-44
Travel: 3-6 trips/year

January 9, 2018
Absolutely Amazing!

First of all, THANK YOU, to Cheap Caribbean. We booked the Deal of Fortune and were 100% in awe of the resort we got. The room: We got a "deal of the day" room, since we did the Deal of Fortune and had a "tropical view" on the top floor. It was a heavily wooded swamp area and I just couldn't believe the birds we saw. They were bright and beautiful. The bed was a little narrow (more of a full than an queen), but quite comfortable. The bathroom was large and luxurious with large windows, a whirlpool bathtub, and a rain shower head. Water was always hot, and pressure was good. Also, for the "cheap" room, it was pretty big. We had a private patio and a nice living area. The food: Every single place we went was top of the line, gourmet dining. Even the breakfast buffet was great, although sometimes food got cold. We tried it all. Asian, Italian, Mexican, to a huge burger on the beach- they had everything we could want. We never had to ask for top shelf liquors- we were served them regardless. The pool: It was VERY cold, but because of the sun, we adapted pretty quickly. Lovely infinity pool. I read reviews that complained about missing tiles and although there were a few, I never would have noticed if I hadn't read the review. Swim up bar was great, but the music was quite loud. We preferred to swim in the ocean anyway. The beach: It was SO BEAUTIFUL! The sand was soft and white. Sometimes we had to wait a while to find a place under an umbrella, but we never had to wait very long and just sat on our beach towels on the sand until something opened up (never longer than 30 minutes). We read reviews ahead of time so knew the entrance to the water would be rocky. And it was. However, after a few feet, the rocks get easier to navigate. We conquered this with a floating mattress we got at one of the shops. We used that to stabilize ourselves while we crossed the rocks. After that, we floated around in the ocean for hours. Bring goggles! The water was warm and VERY clear. The Caribbean Ocean rarely disappoints in that regard. The service: I saved the best for last. Everyone was so kind, attentive, and prompt, I was amazed. ADVICE: TIP THESE PEOPLE!!!! Obviously at the swim up bar you probably can't, but on the beach, we gave them 20-40 pesos ($1-2) every so often. Pretty soon, they were bringing us drinks before we even had to ask. We also left a tip for housekeeping on the first day, and after each meal. Again, we didn't leave much, but they appreciate it. And to me, it's just a decent thing to do. I only have ONE con to this place: Watch out for staff wearing tags that say VIP. They're trying to sell you something. They might meet you at your ride outside the airport or in the lobby when you arrive, but they are with the hotel I believe (as they have a permanent desk there). They're really nice people and just doing their jobs, but they ARE trying to sell something. I would go here again in a heartbeat. I also plan to book CC's Deal of Fortune again!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: South Dakota
Age: 35-44
Travel: 1-2 trips/year

January 9, 2018
Great family hotel

We visited Now Jade with our 6 and 8 year old sons in early January 2018. This resort has an excellent beach with soft sand and not much seaweed. The boys loved playing at the beach and pool. All the pools are the same depth 4’6” with the exception of an 18” deep baby pool. It would have been nice to have a zero depth pool or at least one with shallower water. In January, the water was cold despite warm temperatures. Heated water would be awesome! Also, the pool floor is in need of some repair with tiles missing here and there. Service was excellent with servers checking in with us often. Wish there were more lunch options. Kids club was awesome with Ana and her crew taking care of the kids in a caring and professional way. Activities were varied and interesting to both of our boys. Our room consisted of a king size bed and a sleeper sofa for the kids which worked out great for us. The room was clean and spacious with a tub and separate shower. Food at the restaurants was good and had a variety of choices for all of us. Dinner choices were plentiful and you can try a different restaurant every night with little to no wait and no reservations. The kids loved the trip and think that this hotel and the ease of everything was a big part of that. All in all a great place!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Chicago, IL
Age: 35-44
Travel: 3-6 trips/year

January 2, 2018
Very nice and welcoming.

We arrived and were welcomed with cool towels that smelled fabulous to refresh us . Also we were “welcomed home” Very sweet ! We enjoyed everything . Could have used more music at the pool a little earlier in the day and a little more activity choices like water aerobics.. but overall wonderful .

Very nice and welcoming.
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Saint Louis
Age: 45-54
Travel: 3-6 trips/year

Room Information

Now Jade Riviera Cancun features 550 spacious, contemporary suites inspired by the combination of the turquoise blue of the sea and the Cancun's mesmerizing sunsets. Rooms come appointed with air conditioning, satellite TV, ceiling fans and private balconies or patios with views of the ocean or tropical gardens.

Room Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Preferred Club Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Suite Ocean Front
Hotel/Studio Unit Details

Super Saver Junior Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

Super Saver Preferred Club Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Nestling in for days on the beach with sugary soft sands and azure waters. Dreamy.

The activities for the kiddos, tweens and teens, keeping them busy (and away) for hours.

"Detoxifying Hydrotherapy" - a treatment that chases the stress right out of your body.

All rooms are spacious Jr Suites with Jacuzzi for two and luxurious, aromatic bath amenities.

Booking a Preferred Club room, getting a Jacuzzi on the balcony and access to a private pool.

Hanging out at the ocean front lobby after the beach - the view is seriously awe-some.

 

What We'd Change

The lounge chairs on the beach are snatched up quickly each day, so wake up early and claim your seat. Or you can always grab a beach towel from the resort and set up camp on the sand.

 

Why You Should Go

It's a short 12 miles from Cancun International Airport and minutes from quaint town Puerto Morelos.

The world's second largest coral reef is near and definitely snorkel worthy.

FREE greens fees at Grand Coral Riviera Maya Golf Course (through April 30, 2017). Fore!

For a large family, the Family Suite is two Junior Suites connected and has a Jacuzzi. Bring 'em all.

XCaret, the ecological theme park and fun for the family, is nine short miles from the resort.

Local hot spots like Akumal (see the turtles) and Playa Del Carmen are twelve miles away.

Top-notch, friendly service - you won't have to lift a finger, or toe.

The cozy cabanas on the beach go quickly - get there early.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Pool
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Spa ($)
  • Conference Facilities ($)
  • Laundry Facilities
  • Beach Towels
  • Wedding Services ($)
  • Room Service
  • Windsurfing ($)
  • Watersports Center
  • Wireless Internet
  • Travel Agency
  • Flat Screen Television
  • Free Parking
  • Beauty Salon ($)
  • Swimming Pool
  • Freshwater Swimming Pool(s)
  • Lounge Chairs
  • Game Room ($)
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Now Jade Riviera Cancun

Unidad 19 Mz 20 Lote 1-1 Sm 3

+52 998 872 8888

Hotel Description

Now Jade Riviera Cancun: White Sugary Sands and Blue Waters All the Live Long Day

Your day kinda looks like this: you're tucked into a private cabana surrounded by the softest sands and a view of endless blue sea. A drink has just been delivered directly to you - you can do this all day long, as much as you want (no one is counting). You think about joining in on a a beach activity or two, then decide after this, you'll spend some quality time at the spa. You remember you have your new beach read, and for a moment, think about your kids, but then realize everything is A-okay - they have their own stuff to entertain them.

No matter how your day pans out, you'll be a happy, beach lovin' soul.

Unlimited-Luxury® means complete and utter relaxation - it's all taken care of for you. You get to Live in the Now™ with inclusive, ahh-some perks like:

  • Unlimited meals, snacks, water, sodas and juices - bring your thirst.
  • Unlimited domestic and imported alcoholic beverages, including house wine. It's a party.
  • 24-hour room-service food and drink - should you have a hankering for something at 2:14 a.m., you can get it.
  • In-room mini bar with beer, bottled water, soft drinks (restocked daily).
  • Rooms with a private balcony or terrace and a hydro-tub.
  • All kinds of activities - climbing wall, dance lessons, a casino and more.
  • Theme nights and lively outdoor entertainment.
  • Sip, Savor & See with other nearby resorts - Dreams Puerto Aventuras, Dreams Riviera Cancun, Dreams Sands Cancun, Dreams Tulum or Now Sapphire (you must make your own travel arrangements through the resort concierge by 3 p.m.).
  • Taxes and gratuities - who needs to worry with this on vacay?


DINING

Taste buds be warned - the nine restaurants on site dish up all your favs: grilled seafood, Italian, Mediterranean, French, Asian, and of course, everyone's number one request - Mexican. Who doesn't want some guac and chips everyday at 3 pm (or 3 am for those late night munchies)? Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Capers
Type: Italian
Hours: Dinner, hours vary.
Description: Explore the richness of authentic Italian cuisine in a Tuscan setting.

Carnival International Buffet
Type:
Casual
Hours: Daily, hours vary.
Description: Enjoy sumptuous international menu served in casual elegance.

Castaways
Type:
Light fare
Hours: Daily, 11am-5:30pm.
Description: Sandwiches, small bites and invigorating drinks at the poolside area with a spectacular ocean view.

Mercure
Type:
French
Hours: Breakfast and Dinner, hours vary.
Description: Sit back for a taste of French cooking in the tranquil garden setting with sea view.

Tamarindo
Type:
Mexican
Hours: Dinner, hours vary.
Description: Celebrate on a Mexican journey to delectable delights in this cool contemporary atmosphere.

Spice
Type:
Asian
Hours: Dinner, hours vary.
Description: Experience divine Asian cuisine, surrounded by tranquil fountains within an indoor zen garden with three teppanyaki tables, sushi bar and pagoda.

Cin Cin
Type: Gourmet
Hours: Dinner, hours vary.
Description: Think old Flamenco Cabaret, where wave-like curtains center the unquestionable romance of this Mediterranean eatery serving gourmet fare.

Coco Cafe
Type: Casual
Hours: Daily, 6am-10pm
Description: Sip premium roast coffee and nibble on fresh deli snacks in this ideal setting.

All hours are subject to change.



BARS/NIGHTLIFE

Only top-shelf, premium spirits are served. You've got a special request - not a problem. Let the crafty mixologists fix you up. And, you can splash on over to the swim-up bar at the pool. No sense in getting out of the water.

Splash
A causal swim-up bar located in the main pool. Daily, 10am-6pm.

Scores Sports Bar
Pull up a prime seat near one of three LCD flat-panel TVs to enjoy the game or try your shot at one of our two pool tables. Hours vary.

Moments Lobby Bar
Head to the lobby for all manner of drinks, served in casual elegance. Daily, 10am-midnight.

The Mix
Go seaside for a cool drink in this beach hot spot. Daily, 10am-midnight.

The Reef
Swim up and chill out in the Preferred Club pool, limited to Preferred Club guests. Daily, 10am-6pm.

The Lounge
VIP lounge limtied to Preferred Club guests. Premium bar service and snacks. Big screen TVs and free Internet service. Daily, 7am-11pm.



BEACHES AND POOLS

Three spacious pools sprawl throughout the resort. The adults-only pool is your sanctuary - the kids have a pool they can rule. But it might be the beachy cabanas calling your name. Dig your toes into the soft sugary sands and stay for a bit.

SPORTS/ACTIVITIES

Water
  • Hobie cats
  • Kayaks
  • Ocean iceberg
  • Snorkeling

Available for an additional charge:

  • Deep sea diving
  • Sport fishing
  • Windsurfing
Land
  • Bicycling
  • Euro-bungee
  • Fully-equipped gym
  • Two tennis courts
  • Six game courts

Golf
Now Jade Riviera Cancun guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya and El Tinto Golf Course at Cancun Country Club.



INTERNET

Now Jade Riviera Cancun offers complimentary Internet access and Wi-Fi.

Unlimited Connectivity App
Worried about the inability to keep up with friends and family while in destination? Download the Unlimited Connectivity app and enjoy tons of awesome features to help you while in destination!

Features Include:
  • Free WiFi
  • Free calling to the U.S. and Canada
  • Contact staff directly
  • Book spa appointments
  • Reserve excursions


SPA SERVICES

Check out the spa menu at Now Spa by Pevonia and pamper yourself with a variety of indigenous treatments that will leave you feeling relaxed and recharged for an additional charge. Daily, 8am-8pm. Services include:
  • Massages
  • Hydrotherapy
  • Jacuzzi
  • Sauna
  • Pedicure
  • Manicure


WEDDING SERVICES

Now Jade Riviera Cancun has all of the ingredients for the once-in-a-lifetime wedding you've always dreamed about. For an island marriage done with care and passion by Now wedding planners, choose one of three wedding packages. Please contact the resort directly for more information.

CHILD CARE

The Explorer's Club offers a number of exciting activities for children ages 3-12 Daily, 9am-9:30pm.

Activities include:

  • Playground area
  • Arts & crafts
  • Big screen movies under the stars
  • Ocean trampoline
  • Sandcastle contests
  • Weekly campout adventures
  • Explorer's Club Movie Theater
  • Storytelling and music
  • Treasure hunts
  • Indoor game room and video games

All Explorer's Club personnel are American Red Cross certified.



ADDITIONAL INFORMATION

Location
Now Jade Riviera Cancun is located 12 miles South from Cancun International Airport (CUN) and 22 miles North of Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 5-night minimum length of stay is required for travel June 23-24, 2017 when booking in the Super Saver room categories.
A 3-night minimum length of stay is required for travel Sep 15-16, 2017

A 4-night minimum length of stay is required for travel Dec 30-Dec 31 of every year.

A 4-night minimum length of stay is required for travel July 19-21, 2017 and Nov 17-18, 2017 and Dec 25-Dec 29, 2017.

A 5-night minimum length of stay is required for travel Aug 08, 2017 and Nov 09, 2017 and Dec 16, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Complimentary Green Fees Policy

From now until April 30, 2017, guests are able to enjoy one complimentary green fee per person at Grand Coral Riviera Maya golf course. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.

Awards
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.


All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 8/18 - 10/31
Starting at $679 was $1309
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7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts