Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.

 

Applicable Dates:
Booking Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
Travel Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
More Perks- In-room sparkling wine breakfast, 25% spa discount, and complimentary bottle of alcohol.
Guest will receive:-

- One Standard set of amenities
- Welcome letter
- One (1) bottle of wine/sparkling wine, rum, or tequila (per room/per stay)
- 25% discount on Spa Services (one per person/per stay)
- One (1) in-room family breakfast or breakfast with sparkling wine (per room/per stay)

Additional Terms and Conditions:
Type of wine/spirit bottle provided is at hotel discretion. 
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products.
Any Spa Service or discounts that state valid per person/per stay are limited to a max of two (2) adults per room.
Discounted amenities and services cannot be combined with other discounts or special offers on property.
All amenities are subject to availability.
Additional restrictions may apply on eligible Spa Services. 
All services should be arranged with the concierge after check-in.

Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 01 Jan 2026 to 31 Dec 2026
Travel Dates: 01 Jan 2026 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All of our Preferred Club Suites offer impressive tropical view and oceanfront suites, and offer the following additional amenities: 
•Personalized check-in and checkout with concierge service 
•Preferred status and amenities 
•Private, Preferred Club Lounge and adult-only pool 
•Pool concierge & bar service 
•Select suites offer hot tub on balcony 
•Access to Cibu restaurant for breakfast 
•Pillow menu 
•Complimentary computer access in Preferred Club Lounge 
•Upgraded mini-bar and bath amenities 
•Governor Suites feature a living room and a dining area
•Slippers and bathrobes 
•49”or 55” LCD TV 
•Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge 

** Added value’s are not combinable with same added value’s of other promotions.
Applicable Dates:
Booking Dates: 25 Nov 2021 onwards
Travel Dates: 25 Nov 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 20%.
Discount is already reflected in the rates.  BLACKOUT DATES: APR 01, 2026 - APR 30, 2026, NOV 25, 2026 - NOV 29, 2026.
Applicable Dates:
Booking Dates: 15 Jan 2026 to 31 Mar 2026
Travel Dates: 15 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

The inclusive program includes the following amenities:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Traditional Temazcal ceremony
Important Information: Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 15 Jun 2018 onwards
Travel Dates: 15 Jun 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Various restaurants and bars offer guests casual or elegant dining experiences.
OnSite Dining
  • Barefoot Grill

    Enjoy casual, fresh-off-the-grill favorites just steps from the pool — ideal for barefoot afternoons in the sun, with tropical vibes and ocean breezes.

  • Barracuda

    Relax at the beach bar and indulge in some delicious cocktails while soaking in the beautiful view. Perfect for a casual day by the beach!

  • Bluewater Grill
    Serving premium cuts and seafood with views of the pool and ocean, this elegant open-air grill offers a refined
    dining experience by day, and an intimate steakhouse feel by night.
  • Bordeaux
    An intimate, adults-only escape where French fine dining meets candlelit romance. Savor delicate sauces, elegant
    pairings, and a sophisticated ambiance perfect for a memorable evening.
  • Coco Café

    The heart of the resort is for coffee lovers and night owls alike. Enjoy barista-style drinks, pastries, deli bites, and comforting snacks — from early mornings to late-night cravings.

  • El Patio
    A celebration of authentic Mexican cuisine, with bold regional flavors, refined presentations, and warm, rustic
    décor that immerses guests in a culinary journey through Mexico
  • Gohan
    Perched on the adults-only rooftop, Gohan is a stylish oceanview sushi bar serving delicate rolls, fusion flavors, and creative cocktails in a breezy, intimate setting. With just 42 seats, it’s a hidden gem for Dreams Sapphire Club & Villas guests looking for a unique, contemporary dining experience above it all.

    Club & Villas guests only
    Adults only (16+)
    Dinner – Fusion cuisine a la carte
  • Himitsu
    A unique Asian dining experience featuring sushi, wok specialties, and Teppanyaki tables where chefs dazzle with
    show-cooking flair — perfect for groups and memorable evenings.
  • Portofino
    Romantic and stylish, Portofino serves the heart of Italy with handmade pastas, rich sauces, and regional wines — all in an elegant indoor-outdoor setting inspired by the Amalfi coast
  • Rendezvous
    Treat yourself to a delicious cocktail at this welcoming lobby bar—perfect for relaxing and unwinding.
  • Revive
    Savor delicious smoothies, refreshing juices, tasty salads, healthy snacks, and more at Revive Bar!
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge. 
  • Scores

    • Catch the big game at this casual bar offering four spacious areas with flat screen TVs, plus a main giant screen

    • Beverage service is available from 2 p.m., and the full bar is open from 3 p.m. to closing at 1 a.m.

    • At 9 p.m., this location becomes adults-only; children are not permitted in the bar after this time

  • Seaside Grill
    A beachfront favorite with elevated ambiance, Seaside Grill offers an à la carte breakfast daily, a curated brunch experience, and a seasonal steakhouse-style dinner under the stars. It’s the perfect blend of indulgence and tranquility, exclusively reserved for Dreams Sapphire Club & Villas guests.
    *Lunch and dinner service available during the winter season only.
    - Steak house dinner only
    - Club & Villas guests only 
  • Sky Bar
    • Rooftop bar with swim-up section
    • Exclusively for Club & Villas guests only
    • Adults only
  • Sugar Reef
    Enjoy our swim-up bar at the main pool, where you can indulge in a selection of premium brand beverages. It's the perfect spot to relax and refresh yourself! 
  • The Reef
    • Preferred Club only pool bar
    • Adults only (16+)
  • World Café

    An upscale international buffet offering a vibrant array of global cuisines, live cooking stations, and seasonal specials in a spacious, modern setting perfect for families and groups

The resort offers 24-hour room service, concierge, a spa and many other amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Pool†
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Pool†
  • Spa†
  • Tennis court†
  • Water sports†
On-Site Wedding Services
  • Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.

† Fees may apply

Daily activities allow guests to tee off, ride waves, work up a sweat and more!
On-Site Recreation
  • Beach
    Relax and unwind out on the private stretch of white sand beach.
  • Children's program, onsite

    A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!

    A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.

  • Fitness center on-site †

    Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.

  • Gym †
    A brand new gym located in front of the main pool.
  • Pool †

    • Available pools are 4

    • Bluetooth speakers are not allowed at any pool

  • Spa †
    Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments. 

    For those guests seeking a sanctuary for the senses, our Spa, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Hot tubs and treatment rooms, a relaxation lounge, sauna, steam room and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon.
  • Tennis court †
    Offering guests tennis/tennis lessons.
  • Water activities †

    - Hobie cats
    - Catamarans
    - Sailing
    - Kayaking
    - Windsurfing
    - Water aerobics
    - Water polo
    - Snorkeling*
    - Deep sea fishing*
    - Scuba lessons in the pool *

    *Additional costs may apply.

    Minimum height is 3 ft 6 inches (1.1 m) to ride the slides

Off-Site Recreation
  • Golf †

    Designed by PGA champion and golf course designer Nick Price. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.

On-Site Attraction
  • Indoor/Outdoor Activities
    - Family-friendly entertainment
    - Beach and water volleyball
    - Beach soccer
    - Ping pong
    - Board games
    - Big-screen movies on the beach
    - Theme nights
    - Yoga
    - Euro-bungee
    - Bicycle tours

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15464 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Nice stay

    Nice stay however check in staff did not accommodate request on having rooms nearby or in same building for multiple room booking. Very disappointed as my husband and other family members had to stay in a different building.

    Jan 15, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great experience

    Great staff, great facility Food was good with a variety of options. Blue water grill is so accommodating and attentive. Mateo was a wonderful addition to the dining experience. Mar of the recreation staff was a great information person to help navigate the entertainment and activities, Laura and Jose never let us be without a beverage, best staff ever Overall a good experience except for loud obnoxious smokers who chain smoked on their balcony Staff did there best to accommodate us by moving to another suite

    Jan 15, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Enjoyed 100%.

    Resort is well laid out and very clean. They do a good job keeping the beach clear of seaweed. Food was much better than I expected.

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A delightful stay!

    My wife and I were at Dreams Sapphire in November 2025 for one week. We thoroughly enjoyed our stay! It is a very attractive property with numerous accommodation options. Our upgraded room was in the newer building and it was oceanfront with its own swim out pool. The rooftop infinity pool, swim up bar and lounge were wonderful! We had superb service from bartender Santos up there! The other pool that we frequented was the adults only one. We took advantage of the complimentary cabana which was delightful! Crystall was our cocktail waitress at the adults only pool. She was also terrific, remembering our names with ease and also our favourite drink orders! The meals were absolutely great, and I would say a notch above other all-inclusives that we have been to in the area. The Blue Water Grill is especially delightful and offers an ocean view while dining. Shout outs to our favourite waiters Mateo and Eloy from the Blue Water. Of course the other restaurants were also excellent! Our sever Jonathan at Portofino was a true pro. We enjoyed his service! At the French restaurant we had supreme service from our waiter Marco! We also need to mention the excellent service that we received from Salvador in VIP Services and also Erik the onsite manager of the Unlimited Club. These gentlemen are an asset to your company! We also had great service from the housekeeping staff (Maria) and all staff in the Preferred Club reception. The spa was very good and my wife and I enjoyed our hydrotherapy and foot (fish) therapy! My only critique of this property is that the beach area in Puerto Morales is not as attractive (water clarity and colour) as other areas such as Tulum. In spite of that one drawback, I expect we will return to this wonderful resort in the future!

    Jan 13, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good Experience & Nice Resort

    Nice resort, enjoyed the club Indigo roof top pool & restaurant. Main pool area is great if you have kids, there were lots of kids & floaties. Food was enjoyable but average resort food.

    Jan 13, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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