These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
The inclusive program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Traditional Temazcal ceremony
Resort Details
- Barefoot Grill
Enjoy casual, fresh-off-the-grill favorites just steps from the pool — ideal for barefoot afternoons in the sun, with tropical vibes and ocean breezes.
- Barracuda
Relax at the beach bar and indulge in some delicious cocktails while soaking in the beautiful view. Perfect for a casual day by the beach!
- Bluewater GrillServing premium cuts and seafood with views of the pool and ocean, this elegant open-air grill offers a refineddining experience by day, and an intimate steakhouse feel by night.
- BordeauxAn intimate, adults-only escape where French fine dining meets candlelit romance. Savor delicate sauces, elegantpairings, and a sophisticated ambiance perfect for a memorable evening.
- Coco Café
The heart of the resort is for coffee lovers and night owls alike. Enjoy barista-style drinks, pastries, deli bites, and
comforting snacks — from early mornings to late-night cravings.
- El PatioA celebration of authentic Mexican cuisine, with bold regional flavors, refined presentations, and warm, rusticdécor that immerses guests in a culinary journey through Mexico
- GohanPerched on the adults-only rooftop, Gohan is a stylish oceanview sushi bar serving delicate rolls, fusion flavors, and creative cocktails in a breezy, intimate setting. With just 42 seats, it’s a hidden gem for Dreams Sapphire Club & Villas guests looking for a unique, contemporary dining experience above it all.
- HimitsuA unique Asian dining experience featuring sushi, wok specialties, and Teppanyaki tables where chefs dazzle withshow-cooking flair — perfect for groups and memorable evenings.
- PortofinoRomantic and stylish, Portofino serves the heart of Italy with handmade pastas, rich sauces, and regional wines — all in an elegant indoor-outdoor setting inspired by the Amalfi coast
- RendezvousTreat yourself to a delicious cocktail at this welcoming lobby bar—perfect for relaxing and unwinding.
- ReviveSavor delicious smoothies, refreshing juices, tasty salads, healthy snacks, and more at Revive Bar!
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Scores
• Catch the big game at this casual bar offering four spacious areas with flat screen TVs, plus a main giant screen
• Beverage service is available from 2 p.m., and the full bar is open from 3 p.m. to closing at 1 a.m.
• At 9 p.m., this location becomes adults-only; children are not permitted in the bar after this time
- Seaside GrillA beachfront favorite with elevated ambiance, Seaside Grill offers an à la carte breakfast daily, a curated brunch experience, and a seasonal steakhouse-style dinner under the stars. It’s the perfect blend of indulgence and tranquility, exclusively reserved for Dreams Sapphire Club & Villas guests
- Sky Bar• Rooftop bar with swim-up section• Club & Villas guests only• Adults only
- Sugar ReeEnjoy our swim-up bar at the main pool, where you can indulge in a selection of premium brand beverages. It's the perfect spot to relax and refresh yourself!
- The Ree• Preferred Club only pool bar• Adults only (16+)
- World Café
An upscale international buffet offering a vibrant array of global cuisines, live cooking stations, and seasonal specials in a spacious, modern setting perfect for families and groups
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Pool†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Pool†
- Spa†
- Tennis court†
- Water sports†
- Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.
† Fees may apply
- BeachRelax and unwind out on the private stretch of white sand beach.
- Children's program, onsite
A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!
A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.
- Fitness center on-site †
Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.
- Gym †A brand new gym located in front of the main pool.
- Pool †
• Available pools are 4
• Bluetooth speakers are not allowed at any pool
- Spa †Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments.
- Tennis court †Offering guests tennis/tennis lessons.
- Water activities †
- Hobie cats
- Sailing
- Kayaking
- Windsurfing
- Water aerobics
- Water polo
- Snorkeling*
- Deep sea fishing*
- Scuba diving**Additional costs may apply.
- Golf †
Designed by PGA champion and golf course designer Nick Price. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.
- Indoor/Outdoor Activities- Family-friendly entertainment
- Beach and water volleyball
- Beach soccer
- Ping pong
- Board games
- Big-screen movies on the beach
- Theme nights
- Yoga
- Euro-bungee
- Bicycle tours
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15444 reviews
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Jan 13, 2026A delightful stay!
My wife and I were at Dreams Sapphire in November 2025 for one week. We thoroughly enjoyed our stay! It is a very attractive property with numerous accommodation options. Our upgraded room was in the newer building and it was oceanfront with its own swim out pool. The rooftop infinity pool, swim up bar and lounge were wonderful! We had superb service from bartender Santos up there! The other pool that we frequented was the adults only one. We took advantage of the complimentary cabana which was delightful! Crystall was our cocktail waitress at the adults only pool. She was also terrific, remembering our names with ease and also our favourite drink orders! The meals were absolutely great, and I would say a notch above other all-inclusives that we have been to in the area. The Blue Water Grill is especially delightful and offers an ocean view while dining. Shout outs to our favourite waiters Mateo and Eloy from the Blue Water. Of course the other restaurants were also excellent! Our sever Jonathan at Portofino was a true pro. We enjoyed his service! At the French restaurant we had supreme service from our waiter Marco! We also need to mention the excellent service that we received from Salvador in VIP Services and also Erik the onsite manager of the Unlimited Club. These gentlemen are an asset to your company! We also had great service from the housekeeping staff (Maria) and all staff in the Preferred Club reception. The spa was very good and my wife and I enjoyed our hydrotherapy and foot (fish) therapy! My only critique of this property is that the beach area in Puerto Morales is not as attractive (water clarity and colour) as other areas such as Tulum. In spite of that one drawback, I expect we will return to this wonderful resort in the future!
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Jan 13, 2026Good Experience & Nice Resort
Nice resort, enjoyed the club Indigo roof top pool & restaurant. Main pool area is great if you have kids, there were lots of kids & floaties. Food was enjoyable but average resort food.
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Jan 13, 2026
Lovely place
We just returned from 11 days at Dreams Sapphire and had a brilliant time. Overall it was brilliant and we had a lovely relaxing break and would definitely recommend it. Here’s a brief list of pros and cons. Pros Good variety of restaurants. The à la carte options are great and the buffet even has some fresh cooked options if you don’t mind waiting a few minutes. Quality of food generally very good Good selection of drinks (not just cheap local versions) Staff are super friendly and helpful Great location on a lovely beach Good sized resort, big enough to have what you need, but small enough to get around easily. The main pool and preferred pool are lovely, but see cons Cons Air Con in most restaurants is way too cold. It can be 26 C outside and lovely, but they set the AC to arctic blast so you sit shivering even in long sleeves and they don’t turn it down when you ask. It can be hard to get a place by the pool if you’re not up super early. The preferred pool opens at 9am and we generally got a good space for the 2 of us, but it got harder as time went on and the last couple of days we couldn’t get a bed at all, even when I arrived at 8.45. The main pool all gets reserved up even earlier. There are signs at both pools saying beds unattended for 45 mins will be cleared, but this is never enforced (60 mins would be better anyway so you can go for lunch). Also, we learnt that it seems to be the culture with the American guests that when they leave the pool (for good) they leave their towels in place, so you don’t know that these beds are actually free and could be used by someone else later. The hotel should improve the situation about sun bed reservations generally. The main bar uses plastic glasses all the time. This makes sense while the pool is open as it’s adjoining, but after the pool closes they should revert to real glasses. The plastic glasses throughout are old and need renewing. It can be noisy at night, if you’re a light sleeper avoid the blocks closest to the main area. The cons list us long, but only to offer constructive feedback. None of these things spoiled our holiday and we loved this place. Would recommend it.
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Jan 13, 2026
Great experience, especially the people/food/relaxation!
We traveled with parents and our 22-yr old, so we didn't participate in many activities in the main pool area. That area was certainly festive all the time, but we preferred the more private pool/bar off the main quad. Food: Top notch! We loved every dinner, and the buffet was also fabulous, with great variety and plenty of local fare. Staff: Outstanding! Super friendly, always helpful, and if you can banter a bit in Spanish, it makes it even more fun for them and for you. Facilities: You can tell it's not the newest of resorts, but everything is in great order, they're constantly improving the grounds, and clearly take pride in ownership. We really didn't have any major complaints. (Keep in mind, people find little things to gripe about, but if you have the ability to overlook an occasional little thing for the big picture of how beautiful everything was, you'll love it all.) Beach: First of all, the sand is lovely! White, not hot, very fine sand. The water was nice and temperate for January, but it's not a crystal-clear water where you can see your toes and little creatures running around the floor of the ocean. There was some washed up seaweed as well. If beach is your #1 draw, there may be better options. But we had many great walks up and down--there's plenty of room to walk, play, build, and lounge on the beach! Overall we'll give it a 5, as we had a wonderful time. For us, the keys were the people (staff), food, and relaxation, and all of those boxes were checked! :) And the coatis and grackles were super cute!
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Jan 12, 2026
Mar and Tony : Amazing Entertainment Team
This will be my first of two reviews for this resort. I wanted to focus on the entertainment staff, and expressed my gratitude for their attention, information, and efforts to make my family stay enjoyable. We were approached by “Mar” on our first night at the resort. Her energy and smile are infectious. She answered many of our questions and helped organize our entertainment planning. We attended several resort activities that were hosted by “Tony.” He was patient with my daughter and mother during a bracelet making activity. We also joined him for a Guacamole Making event ..and he was funny, engaging and we learned some useful pointers for when we return home and make guacamole. I am grateful for our experience with the entertainment team. They were one of the only redeeming aspects or the resort. They get 5 stars. The resort earns 1 star…detailed review to come separately.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.