What We Love
- Say “I Do” with your toes in the sand at this ultra-dreamy paradise
- Indulge in delicious flavors and 24/7 dining services
- A pro-level, PGA golf course is just 15 minutes away
Things to Know
- The resort is just 20 miles away from the airport
- Maximize your vacay hours by checking pick-up times on scheduled airport transfers
- Downtown Cancun is just 20 minutes away and a couple minutes away from the ferry terminal to Isla Mujeres
Resort Details
- BistroSelection of gourmet specialities. Open for dinner, only for adults (18+).
- Don JaumeSteakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
- El Mariachi LocoMexican cuisine and tequileria with an outdoor terrace. Open for dinner.
- FlavorsThe Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
- Il BotaccioItalian restaurant. Open for breakfast and lunch for Elegance Club guest.
- KabukiJapanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
- Mar HouseBeach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
- McJesticCasual restaurant offering fast-food specialties. Open for dinner.
- Various Lounges & BarsInternational & Premium selection
-Piano Bar-Lobby Bar
-Legends (Sportsbar)
-Theatre Bar
-Soothe (Swim up Bar)
-Lively (Swim up Bar)
-Haven (Beach Bar)
-Sky Lounge
Exclusive for Elegence Club
-Pure (Swim up Bar)
-Glee (Swim up Bar)
-Cheer(Swim up Bar)
-Infinity (Swim up Bar)-Moon Bar (Beach Area)-Soothe (Swim up Bar)
- ATM/Cash machine†
- Bell staff/porter†
- Boutiques/stores†
- Elevators†
- Exercise gym†
- Golf,Offsite†
- Laundry/Valet service†
- Live entertainment†
- Pool†
- Spa†
- ATM/Cash machine†
- Bell staff/porter†
- Boutiques/stores†
- Elevators†
- Exercise gym†
- Golf, Offsite†
- Laundry/Valet service†
- Live entertainment†
- Pool†
- Spa†
- Water sports†
- Welcome drink†
- Wireless internet connection in public areas†
- Convention Centre†
- Meeting Facilities†
- Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)
† Fees may apply
- Children's pool †1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
- Children's program †Kids Club located in the Lobby building.
- Gym †Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
- Pool †Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
- Sauna †
- Teen programs †Teens Club located in the Lobby building.
- Theatre †Theatre for shows and entertainment. Day and night entertainment available.
- Water activities †Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
- Golf †Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
- Cancun City
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Feb 11, 2026
Super Amazing!!
Awesome experience with Dani at the pool! She’s so fun and engaging and entertaining! Best pool experience on a vacation ever. Will def recommend this resort!
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Feb 11, 2026
Amazing Resort!
Our family stayed here for a week–this is a fantastic resort with excellent service, gorgeous beach, beautiful pools, water features and gardens. When we first arrived we were welcomed by staff right out of our transfer vehicle and made to feel welcome and helped out with suggestions and services at the front desk upon arrival. We came from a delayed flight and this was really appreciated. Service Anytime we needed anything the service was friendly and quick at the resort. They include room service which we ordered and it came in about a half hour and was always fresh and delicious. The minibar is refilled daily–lots of selections–different pops, water, beer and even snacks. Room We stayed in the one bedroom suite and this room was perfect for our family– it had a murphy bed and sofa bed and a king in separate area as well as a sliding door to separate the 2 sides which was really nice to have. And the kids side had its own separate 2 piece washroom which was really convenient. The jacuzzi on the balcony was perfect and our room faced gardens as well as we could see the ocean from the side! Beach The walk to the beach from our room was quick and easy and anywhere on this resort it seems is a short walk to the beach. The beach was beautiful–white sands, lots of chairs–they had tiki huts as well as covered beds. Whether sitting by the pool or beach, it was really nice that there was service staff that you could order drinks from, and they bring it right to you. It's no problem getting towels and there are several areas for towel returns as well. Restaurants If you’re like me, food is important at a resort. Majestic Elegance has lots of delicious selections at the buffet and wonderful a la carte restaurants for dinners. You don’t need a reservation except for the Kabuki or adults only and we had no problems walking in to restaurants. We tried Il Botaccio (Italian), Don Jaume (steakhouse), El Mariachi Loco (Mexican) and Kabuki–all were very good. We really enjoyed the dinners–our favourites were the Italian and steakhouse. Thanks to Diego at the Italian restaurant and also Diego at the steakhouse for excellent service. And the show at the Kabuki was awesome–funny and impressive! We also tried the McJestic, the kids loved this one, really fresh. We really loved the buffet by the beach–Mar House, it had a nice view of the beach and delicious selections for lunch. There is a host at the buffet that seats you and a server comes to bring any drink you like when you are seated. My favourites at the lunch buffet Mar House were the tacos, tortilla chips and pico di gallo and guacamole, also desserts including ice cream. Our family had an awesome time here, I would recommend for the proximity to beach and pools, delicious food, very clean, professional and friendly service, and an overall feeling of fun and relaxation–just what you want on your vacation!
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Feb 11, 2026
Animation Team is Awsome!
Daniella with the animation team was amazing and made our trip!
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Feb 11, 2026
Great atmosphere
The resort was beautiful. Dani was amazing with the entertainment team at the Infinity Pool! So much fun!!!!
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Feb 11, 2026
Great time - first Mexican visit - but likely not our last!!
We were very happy with our first experience here. The room, staff, entertainment… we had a wonderful time. Two staff members in particular were wonderful : Maryanne (guest relations/reception - incredibly helpful) and the young girl who was in charge of the dancing at the parties- either Pao or Fao. She was lovely. We plan to return next year!!
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.