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Mahekal Beach Resort

Mexico - Riviera Maya

Our Rating
Hotel with Air Best Rate Guaranteed
Info Customer Reviews Questions & Answers

Located in the heart of Playa del Carmen, this beachfront boutique mixes an authentic Mayan-inspired experience with a b ... More

Customer Rating 6 Reviews
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
3.8
Dining Options
 
3.7
Room Comfort
 
4.3
4.2 out of 5
"My family and I stayed at Mahekal Resort for nearly a week in Feb. 2018. All of us (kids ages 10 and 13) had a fantastic experience. We booked a jungle room with two beds. Initially I was concerned tha..." – EMulch
5 out of 6 (83%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
3.8
Dining Options
 
3.7
Room Comfort
 
4.3
4.2 out of 5
"My family and I stayed at Mahekal Resort for nearly a week in Feb. 2018. All of us (kids ages 10 and 13) had a fantastic experience. We booked a jungle room with two beds. Initially I was concerned tha..." – EMulch
5 out of 6 (83%) customers would recommend this product to a friend.
hotel grounds walk to beach
All Customer Reviews
1-4 of 6 reviews. Sort by
February 21, 2018
Great Get Away!

My family and I stayed at Mahekal Resort for nearly a week in Feb. 2018. All of us (kids ages 10 and 13) had a fantastic experience. We booked a jungle room with two beds. Initially I was concerned that the room would be too small, but it ended up being perfect as we did not spend much time inside. We did utilize the outside "porch area" (table, two chair and two hammocks) a lot. Other reviews have spoken about the unpredictable wi-fi, but we did not have any problems connecting. The pools were all well taken care of and the water was deliciously warm. The ocean was mere steps away in all of her glory. Our package included daily breakfast; the buffet was always delicious with a new special daily. Bolis Bar has a game room with pool, shuffleboard and ping pong and usually a soccer game on the TV. My kids loved it. The staff at the resort were ALL friendly and smiling. I honestly did not see a single disgruntled employee. A few things to be aware of. All charges made while at the resort are billed to your room so try to keep a running total in your head if you don't want a big surprise at the end. I did find the prices at the resort for food/drink to be more expensive then in town. The location of the resort to 5th avenue with all of its restaurants and bar is awesome. Truly steps away. We rented a car and were always able to get parking on the street in front of the resort. This is a great resort in a great location, You will not be disappointed.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Minnesota
Age: 35-44

February 6, 2018
WARNIND SEWER SMELL!!!

So we booked this Hotel for January 2018 and stayed 8 Nights there o boy this was a nightmare..our experience was horrible this is the worst overpriced and oldest Hotel what we ever booked and we traveled about 25 times to Mexico..lets start :this Hotel claims itself a 4 Star Hotel absolutely wrong it is maybe a 2 Star Hotel lets explain : The rooms are old and outworn and dirty full with dust the Palapa roof smells like Urine all the dust from the roof comes down on your bed when you sleep when it is windy the room smells like sewer when it is raining everything is old and outdated the shower is disgusting and dirty the floor is concrete and full with dirt and spots from sun oil and urine and i don't know what else from previous Guests everything is old and smells ...look at the pictures! Also it is very noise in the rooms you hear everything from your neighbor the reason why ? You don't have windows only some wood frame...So lets talk about the beach..there is no beach and this little one what is left is full with seaweed the don't even clean it not ones in 8 days also you have all the people from the other hotels who are sitting there in front of you so no privacy and no beach...but and this is the WARNING the whole Beach are stinks and smells really harsh about Sewer the whole day every day you can even smell it at the reception from the Hotel this is really disgusting also the sea smells! The Hotel tells you its from the Mangroves but this is a lie i talked with several people there(locals) they say all the same it is SEWER from the surrounding Hotels and grey water what comes from the City so your Kids and you are swimming in Sewer!We never had this in Mexico never so please do your self a favor and book a other Hotel you can't swim there!!!Forget the Pools there Pools are also dirty and of course you have this nice smell the sunbeds are outworn and always wet from the rain water they don't cover them so they getting moldy i never saw this before ..! Also there prices in the restaurants and at the Breakfast buffet (buffet is average and all morning the same) is tripled for example you can't drink the coffee at the breakfast buffet it is water and tastes disgusting when you order a one shot espresso they charge you 65 Pesos for one shot espresso without tips really???All Drinks and the food are overpriced too! Make yourself a favor and go to the City...there you pay 20 Pesos for a espresso .So and the noise :Yes you hear everything when they have a Weeding (so three times a week loud music covers the whole Hotel till in the morning !)you hear everything from the Clubs and so on you can't relax so your vacation is ruined .I normally don't write reviews but this Hotel needs a completely makeover and a new Management i don't understand why people book this Hotel i also got trapped about the good reviews but trust me they are very wrong...The last at every bill you should tip there servers OK i don't have a problem with that but and this is crazy i talked with them (fluent in Spanish!) they don't get this tips only a small amount from them so the rest goes to the Hotel so you pay again for this disgusting Hotel .. please Tip them in Cash i think this is what they can keep...So that's it i strongly advise you not to book this Hotel you will regret it and you lose your hard earned money!Thx

WARNIND SEWER SMELL!!!
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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Colorado
Age: 45-54
Travel: 3-6 trips/year

January 24, 2018
Great Value

Rooms were nice and staff was very helpful and friendly. Beautiful place, and the surrounding area felt safe and fun. Ocean beach and pools were a little dirty, but by no means took a away from the great vacation!


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Minnesota
Age: 19-24
Travel: 1-2 trips/year

January 23, 2018
I would def come back!

Booked this trip for my birthday and was immediately intrigued by the tiki hut feel of the resort. I noted in my reservation that it was my birthday. Check-in was seamless and upon entering our room, there was a birthday dessert there! The weather kind of was cold and breezy the first few days so we took that time to explore 5th Ave and small boutiques and restaurants in the area. Breakfast was the only meal included in our pkg so we went off resort alot for dinner. Breakfast was buffet style and the drinks were amazing. Wish there was more options than alot of eggs (I hate eggs lol). The beach and the pools were amazing the last 2 days of our stay. I mean just BEAUTIFUL! We hung out alot at the pool with the swim up bar as it was close to our room and had a happy hour BOGO special everyday. All in all, the staff was friendly and although communication wasn't always the easiest they tried their best to exceed our expectations. The last night it was kind of hard to get someone from housekeeping and room service to get to us. Don't know if there was a long wait or what happened, but that's literally my only complaint. Definitely an R&R not party resort. Not alot of kids and fairly quiet. I would def come again! BOOK NOW! ps. The hammocks were a PLUS for me! LOL!

I would def come back! I would def come back!
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Charlotte, NC
Age: 25-34
Travel: 1-2 trips/year

Room Information

195 guestrooms with A/C, ceiling fan, in-room safe, hair dryer, room service ($), walk-in shower, Wi-Fi and private balcony or terrace with a hammock and just a few, short steps to the beach.

Room Details

Garden View
Hotel/Studio Unit Details

Garden View Palapa
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Ocean View Palapa
Hotel/Studio Unit Details

What's to Love

Newly remodeled, this boutique retreat's bohemian vibe is located right on the shores of Playa del Carmen.

 

What We'd Change

You won't have a TV in your room, but you want to "unplug" and you've got Wi-Fi to keep you connected.

 

Why You Should Go

Ideally located with palapa-styled accommodations and hammocks on the balcony, here you can for sure chill.

Available Amenities

  • Beach
  • Room Service ($)
  • 4 Restaurants
  • 3 Bars/Lounges
  • Massage/Spa Treatments ($)
  • Snorkeling ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Breakfast Included
  • Watersports Center ($)
  • Tour and Island Information
  • Dive Shop ($)
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Mayan Ruins
  • Nightlife
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Mahekal Beach Resort

Calle 38 Norte sin numero

+52 984 873 0611

Hotel Description

Mahekal Beach Resort: Boutique Palapa in Playa del Carmen

Located in the heart of Playa del Carmen, this beachfront boutique mixes an authentic Mayan-inspired experience with a boho-chic vibe, creating one chilled out vacay for you. The palapa-style guestrooms include your own private terrace, a hammock for some serious napping and a TV-free room so you can really unplug (dont worry - you can access the state-of-the-art Wi-Fi system.) With the beach just steps away and the swaying palms soothing your spirit, this escape from reality will knock your flip flops off.

DINING

Cocina
Type: International
Hours: Dinner - daily, 6:30pm-10pm.
Description: Dine on fresh ceviches, crisp yucca fries & succulent fish.

Itzi
Type: Light Bites
Hours: Dinner - daily, 11am-7pm (weather permitting).
Description: Refreshing cocktails & light bites.

Las Olas Restaurant
Type: International
Hours: Breakfast - daily, 7:30am-11am; Lunch - daily, noon-5pm; Dinner - specialty nights - hours vary.
Description: Dine on a variety of cuisines.

Fuego Cantina
Type: Mexican
Hours: Breakfast - seasonally, 7:30am-10am; Lunch - daily, 11:30am-4:30pm; Dinner - daily, 7:30pm-10pm.
Description: Fuego, offers an ever-changing array of Mexican cuisine that is locally sourced from the surrounding area, in step with the seasons and tides. Reservations required for dinner.

Mayan Culinary Casita
Type: Mayan
Hours: Lunch only. Min of four people and reservations required.
Description: Featuring authentic dishes prepared by Mayan descendants using flavorful and aromatic spices, Mayan Culinary Casita offers a truly unique dining experience.

Ice Cream Corner
Type: Ice Cream & Dessert
Hours: Daily, noon-8pm.
Description: Homemade ice cream, desserts, coffees & sparkling waters.

All hours are subject to change.



BARS/NIGHTLIFE

Boli's Bar
Daily, 11am-midnight; Happy Hour, 5pm-6pm.

Itzi
Daily, 11am-7pm (weather permitting).

Fire Pit at Mahekal's Beach
Each Friday the beachside fire pit is the place to unwind. Try handcrafted Margaritas, mojitos or martinis. Sample mojito flavors include: Classic, Passion Fruit, Cranberry, Cucumber, Watermelon and Sparkling. Wine, beer and live acoustic jazz music are also available. Friday's 8pm-10pm.



BEACHES AND POOLS

Nestled on 800 ft of pristine Playa del Carmen sands, this haven provides palapas for your swingtime snoozing and four pools where you can soak up the sun. You'll also have a poolside bar and a fire pit on the beach, which is quite popular. Beach on.

SPORTS/ACTIVITIES

Water

Available for an additional charge:

  • Diving
  • Fishing trips
  • Snorkel tours
  • Watersports
  • Standup Paddleboards
  • Kayaks

Land

  • Mayan painting classes
  • Mayan cooking classes
  • Tequila tasting


INTERNET

Complimentary Wi-Fi is available throughout the resort.

SPA SERVICES

The Mayan-inspired Revive Spa offers a one-of-a-kind cultural journey with the peace of a boutique spa experience. Massages, facials and a beauty salon will pamper and rejuvenate your soul.

WEDDING/HONEYMOON

A celebrity choice for matrimonial escapes, Mahekal offers a variety of wedding packages. Please contact the resort directly for more information.

CHILD CARE

Babysitting services are available at the resort.



ADDITIONAL INFORMATION

Location
Mahekal Beach Resort is about 50 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 2-night minimum stay is required at this resort from Jul 26-Aug 20, 2017.



All hours, fees, amenities, information and services are subject to change without notice.
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Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts