What We Love
- Delight your palate at the AAA, Four-Diamond restaurant located onsite.
- Take a moment to soak in the beautiful majestic of the ocean on Isla Verde Beach.
- Round out your night with fantastic musical performances at the onsite I-Bar.
Things to Know
- The resort is only 5 minutes from the airport.
- The flash of the city with the seductive ebb and flow of the beach make this resort a hotspot for adults. Beaches, bars and Bioluminescent Bay beckon!
- The resort is perfectly suited to couples and families alike.
Resort Details
- Akua BarLocated at the Lagoon pool, this casual swim up bar serves light lunch and popular tropical cocktails a step away from the clear blue water.
- AleliAs the hotel's main breakfast restaurant guests can enjoy a fresh buffet or à la carte spread of traditional favorites, featuring stunning ocean views and overlooking the property’s lagoon view.
- KarayaThe resort’s indoor/outdoor main bar serves local cuisine specialties and the best martinis and cocktails in a contemporary setting with fire pits.
- La BodeguitaOur quick service café and wine bar offers an array of light gourmet breakfast, lunch and evening delights.
- Ocean BreezeKnown for having Isla Verde’s only toes in the sand oceanfront bar, guests can enjoy breakfast, lunch, and dinner with a view at the Mediterranean inspired oceanfront restaurant.
- SAK-IOffering an exceptional culinary experience in a contemporary wood and stone dining room, SAK I serves innovative Asian fusion cuisine incorporating tropical Latin flavors.
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site †
- Gym †The property’s 24 hour fitness center boasts ocean views and features state of the art Life Fitness machines from cardio and strength training.
- Hot tubThere is 1 indoor hot tub and 1 outdoor hot tub.
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere is a large free-form pool, set in a lush tropical gardens overlooking the beach. This property has swim-up bars.
- Sauna †
- Spa †The Akua Spa offers a variety of signature treatments from hot stone massages and sugar scrubs to calming facials. Spa amenities include six spa therapy rooms, two unisex relaxation areas and a water ritual area that includes a sauna and steam room.
- Steam bath †
- Golf †Golf course located within 5 miles of the property.
- On-site EntertainmentMusic in lobby, several nights per week
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4008 reviews
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Nov 24, 2025Stay at the Fairmont, El San Juan next door.
S Upon arrival our room wasn’t ready (which was expected) but we were able to get wrist bands and enjoy the pool and beach. Check-in was excellent. We received a text when our room was ready and the room was good. Only complaint is that the shampoo/soap dispensers in the shower were empty. They were replaced the next day. I did kill a roach in the room, but I guess they’re everywhere in PR. No microwave in the room and I received cold coffee from overpriced room service (and I couldn’t even warm it). I stayed in this RS last December and returned because that was a great experience. This time not so much. Service was definitely not what I paid for. I chose this place due to getting service at the beach and room service. The service at the beach was good the first day, nonexistent the second day and terrible the third day. I had to chase the guy down. Pay attention that tip is included and don’t tip extra accidentally (this goes for service on the beach and room service). The food was overall average and very expensive. On the second day my boyfriend had the churrasco wrap at the pool bar and got food poisoning. He spent most of the trip in the room vomiting. On our final night we ventured next door to the Fairnont El San Juan and had an amazing experience. I will not hesitate to stay there in the future. I will not be returning to RS. The value for the money is absolutely not there anymore. The property is starting to look rundown and the service and food quality as well. Upon departure, we asked the valet to store our bags until we were ready to leave. He told us to see the person at the check-in desk, who advised us to see the valet. We told him it was the valet who sent us to him and he came out and helped us finally. When retrieving our bags later, the same valet refused to help us again and had a nasty attitude. We had to find someone else to retrieve our bags for us. Arriving home now I see charges on my credit card that I don’t recognize from the resort. I’ll have to call and find out what that is all about. Overall, I’m completely disappointed with this experience. The service has gone so far downhill and for what I paid it is disgusting. I will never return. I’m not sure what has changed in the past year, but it is definitely not for the better.
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Nov 22, 2025Great stay!
Everything was great, from food, to beach, to room service! Emianette kept our room tidy and fresh, the beach was only steps away, and the location was awesome. Thank you for an awesome trip!
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Nov 22, 2025
Feeling Pampered in Puerto Rico!
The Royal Sonesta is a lovely high-end resort hotel with well-appointed comfortable rooms and a great multi-area pool with a swim-up bar where you can order food and drinks. There are several choices for a variety of food inside the resort, all of it pretty pricey but quite tasty as well. The beach access was excellent with showers nearby. All in all, a great place to feel pampered!
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Nov 20, 2025
www.PureJustice.Org
Arelig Ferrerz is so amazing! She deserves a raise! She is timely, thoughtful, and very helpful. She contributed to a great experience!
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Nov 14, 2025Horrible customer service, stay at the El San Juan. It’s much better.
I’m staying at the El San Juan , Beautiful hotel, and very customer friendly, Yesterday I met my friends who are staying at the Royal Sonesta via poolside bar. We ate and drank all day and spent hundreds of dollars. Today when I attempted to enter and meet them at the pool, The security guard at the beach stopped me and would not let me proceed. I informed her I was meeting friends here we’re going to eat and drink like yesterday, She she could barely speak English and was very adamant about not letting me pass, It seems like she was guarding Fort Knox. I’m obviously a tourist not a local. What a shame, Such a nice hotel with such a POOR CUSTOMER SERVICE. I would suggest stay at the El San Juan. It’s much nicer and they are very service orientated and customer friendly.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Service fee: 22% per night, per room Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed