What We Love
- Delight your palate at the AAA, Four-Diamond restaurant located onsite.
- Take a moment to soak in the beautiful majestic of the ocean on Isla Verde Beach.
- Round out your night with fantastic musical performances at the onsite I-Bar.
Things to Know
- The resort is only 5 minutes from the airport.
- The flash of the city with the seductive ebb and flow of the beach make this resort a hotspot for adults. Beaches, bars and Bioluminescent Bay beckon!
- The resort is perfectly suited to couples and families alike.
Resort Details
- Akua BarLocated at the Lagoon pool, this casual swim up bar serves light lunch and popular tropical cocktails a step away from the clear blue water.
- AleliAs the hotel's main breakfast restaurant guests can enjoy a fresh buffet or à la carte spread of traditional favorites, featuring stunning ocean views and overlooking the property’s lagoon view.
- KarayaThe resort’s indoor/outdoor main bar serves local cuisine specialties and the best martinis and cocktails in a contemporary setting with fire pits.
- La BodeguitaOur quick service café and wine bar offers an array of light gourmet breakfast, lunch and evening delights.
- Ocean BreezeKnown for having Isla Verde’s only toes in the sand oceanfront bar, guests can enjoy breakfast, lunch, and dinner with a view at the Mediterranean inspired oceanfront restaurant.
- SAK-IOffering an exceptional culinary experience in a contemporary wood and stone dining room, SAK I serves innovative Asian fusion cuisine incorporating tropical Latin flavors.
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site †
- Gym †The property’s 24 hour fitness center boasts ocean views and features state of the art Life Fitness machines from cardio and strength training.
- Hot tubThere is 1 indoor hot tub and 1 outdoor hot tub.
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere is a large free-form pool, set in a lush tropical gardens overlooking the beach. This property has swim-up bars.
- Sauna †
- Spa †The Akua Spa offers a variety of signature treatments from hot stone massages and sugar scrubs to calming facials. Spa amenities include six spa therapy rooms, two unisex relaxation areas and a water ritual area that includes a sauna and steam room.
- Steam bath †
- Golf †Golf course located within 5 miles of the property.
- On-site EntertainmentMusic in lobby, several nights per week
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4025 reviews
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Jan 09, 2026Fantastic beachfront hotel with outstanding employees!
We stayed here for a recent conference held next door at the Fairmont. It was a superb experience! The hotel workers and on site amenities exceeded our expectations. We will definitely stay here in the future.
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Jan 08, 2026Not for us
As always there are pro's and cons. I would add that this type of large resort would not be our normal type of accommodation and we booked it for 5 day stay at end of a cruise. Pro's Great location on beach front. Good size pool Selection of restaurants Cons No shuttle service into Old San Juan (about $30 dollar taxi ride each way) Room was not cleaned on first day of our stay. Loud bass music from 11-3 at pool. (I admit I am an old fart but it was not as if anyone was dancing and destroyed ambiance of the place} Gym in need of refresh Lack of loungers at pool and allowing people to simply leave towels/personal items on loungers when not in use. Sound proofing in rooms very poor and could hear people talking/listening to tv in next room and doors slamming all night. Food was expensive given the quality. Overall probably a good family resort but do not really have anything else to compare it with. Not one for us though.
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Jan 08, 2026Money stolen at bar. No investigation or followup from security after weeks and no way to reach anyone for update. Keep your va
Money stolen from bar poorly investigated by security and no followup after weeks. No way to reach anyone for update. Stay away.
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Jan 07, 2026
Dixy’s nomination for Employee of the month!!!
After being displaced from our hotel after our flights were cancelled due to Military action in Venezuela. After being rudely turned away from numerous other establishments we arrived at the Royal Sonesta where we were greeted by Dixy she was nothing short of AMAZING to deal with. From the moment we arrived at the front desk to the booking of our room she was fantastic. As an added bonus she went out of her way to get us early check in so we could finally relax by the pool with our children who were tired and cranky from days of traveling. Her kindness and professionalism was exemplary and I can’t say enough good things about our experience dealing with her!!! In a world where quality customer service is hard to find it was a breath of fresh air dealing with someone who genuinely cared about making our day more enjoyable! We will definitely be staying at the royal sonesta every time we visit San Juan going forward!!!
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Jan 06, 2026
Inhospitable Front Desk Staff
The pool staff, Jenny and Javers are amazing. They hustle and their recommendations are fantastic! The front desk staff need to be retrained in hospitality. We had to check out when the airspace was closed. We were on a short list of people who needed to extend our stay because the airport was closed. It was quite evident the front desk had no plan, no compassion, no training on how to handle this type of situation. We were told the only way to extend our stay was to search and book additional nights on line. They are standing in front of me and are unable to help a guest. We went to the property next door. When they saw how distraught we were they gave us breakfast and told us they would set up cots for us in the ballroom if needed to provide us shelter until we could secure flights. We have stayed at Royal Sonesta several times and never will again. The ESJ next door is who I would recommend, or the Wyndham Rio Mar, those two resorts bent over backwards for their guests.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Service fee: 22% per night, per room Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed