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Iberostar Paraiso Maya

Mexico - Riviera Maya

Our Rating
1-833-530-1630
4 Nights with Air from $749 All-Inclusive
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Time to savor all that warm, Mexican sunshine and hit the pools and beach with a fun, chilly cocktail. With sparkling bl ... More

Customer Rating 154 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
4.3
4.4 out of 5
"The vacation started off as though it was going to be the trip from down below, because of the airlines leaving late missing our connecting flight. We were suppose to arrive at 11:30 am, but did not ar..." – kar718
145 out of 176 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
4.3
4.4 out of 5
"The vacation started off as though it was going to be the trip from down below, because of the airlines leaving late missing our connecting flight. We were suppose to arrive at 11:30 am, but did not ar..." – kar718
145 out of 176 (82%) customers would recommend this product to a friend.
all the ponds at iberostar maya looked like this one, why are they not taken care of? Snake bar..Rudolpho and Angel were the best in the bartenders great time on the beach feeding the swans dead roach on balcony consumed in mins by all the ants there as well. Pool Bar Feliz Navidad..hey Daniel! Great Pools
All Customer Reviews
1-4 of 154 reviews. Sort by
September 24, 2018
Great Vacation

From arrival to departure the staff was amazing and always helpful. The beach was awesome. Very clean with plenty of chairs. Each day at lunch the staff prepared a fresh meal on the beach. It was delicious. The pools were clean and the swim up bar was nice. The mix drinks were not very good. The taste was off and very little alcohol in them. The food was awful. We ate at the buffet and specialty restaurants. If you enjoy munchies bring some with you. They are outrageously expensive to buy. There is 24 hr room service but very limited menu. Also rooms have a stocked frig with water, soda and beer. The room is a basic hotel room. It was clean and the beds comfy.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: Illinois
Age: 45-54
Travel: 3-6 trips/year

August 24, 2018
Great family vacation!

Being the first time using Cheap Caribbean, I was a bit Leary but with our super helpful travel agent Deborah S. I knew we would be in good hands. Flight was great she chose the perfect layover times for us. The transportation to resort with Amstar was good. We later used them to purchase a wave runner excursion it was called “ocean safari”. It was great! My two teenagers loved it. The resort was absolutely beautiful very “grand” and very clean. It was well manicured and service was awesome everyone super helpful and friendly. Many of the bars had top shelf liquor available. Our room was beautiful and very spacious for myself and my husband and two teanage daughters. We had a king and a pullout couch for them. Food was good. We are not picky eaters so there were always many choices. We did A la Cart very night for dinner. We did our reservations for the entire week upon arrival highly recommended as they book up. Lots of choices because we stayed at the paraíso maya we could go anywhere but the Grand on the property. For breakfast we did buffet as well as lunch picking up snacks in between at beach bar and ate the beach cooking the one time they had it. “Huge pot with rice and seafood”. It was very good! Shows were fine. Typical inclusive shows with variety (magic show, circus, couples, movie night and Las Vegas night) circus was my favorite if you’ve ever done all inclusive before you know what i mean. We relaxed a lot and the beach was very good . Different parts of the day seaweed was heavier than others but very tolerable. We live in the ocean state so we are use to it! Several times we did kayak and kobie (mini catamaran) available for free at the hotel. We didn’t use the pool all that much because it was a huge temperature difference in the air from beach to pool. But the pool was very clean. Overall a wonderful family vacation with two teanage daughters and husband. I would totally go back and recommend the resort and area to friends!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Rhode Island
Age: 35-44
Travel: 1-2 trips/year

August 24, 2018
Great for Kids

I have been in Cancun many times and at the Riviera Maya. I have been traveling with my kids and I would have liked to have known about this place, It's like a small water park for kids under 12. The shows are really nice. If your thinking about going to Playa del Carmen you will need to take a taxi because it is quite a distance and about 50 minutes to Cancun. The reason is that the place is huge which is nice. I did not use the kids club this time because I do not like that the activities are always outdoor. Most of the activities I have been taken my children to have a combination of indoor as well. I asked the person in charge of the kids club and they said that they rarely have indoor activities. The sun is intense out there so I think kids need a combination. I often saw the line of exhausted kids making their way to pools and I just did not want to put my kids through that. There is an area inside where they have games I don't know what they use that for but unless you have two kids or more to keep each other company then you would end up with a bored kid watching Disney movies. The food is okay. It is not spectacular but I thought it was a good trade-off for the fun kids have at this place. Watch out for the beach. Please bring your water shoes. I do not know why the hotel does not put up a sign that warns about the sharp rocks under water. Several people cut themselves. If you Google the hotel you will see pictures of people's feet cut up. There are many spaces where there are no rocks but you need to pay attention and be aware of your surroundings. It is easy to get caught up in the fun and get pushed towards rocks. It is truly a great place to be. I loved the service provided by Victor from the Latua restaurant and I truly appreciated Abelardo Hernandez Lopez services. It's beautiful to see how humble and attentive servers can be. Just delightful.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Chicago
Age: 35-44
Travel: 1-2 trips/year

August 9, 2018
Great vacation

We upgraded to the Grand resort and it was well worth it. Excellent service and friendly staff. Highly recommend this resort. We will be returning in the future.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York
Age: 35-44
Travel: 1-2 trips/year

Room Information

Iberostar Paraiso Maya features 432 elegant suites with balcony or terrace, situated in several beautiful Mexican-style buildings with a central courtyard. Each suite comes equipped with cable TV, air conditioning, ceiling fan, mini bar, coffee maker, telephone, alarm clock, in-room safe, iron and ironing board and a fully equipped bathroom.

Room Details

Junior Suite (JS)
Hotel/Studio Unit Details

Junior Suite Pool View (JSVP) (Available Until 10/31/18)
Hotel/Studio Unit Details

Junior Suite Superior (JSS)
Hotel/Studio Unit Details

What's to Love

The beachy shores are very wide and deep with soft white sands and bright blue water.

Service is impeccable. It's the reason this resort continues to welcome repeat customers.

Martinis at the Snake Bar are delish.

Each piece of furniture at the resort is a work of art handcrafted with Mayan touches.

 

What We'd Change

While it's not a polar plunge, you'll definitely find the pools and lazy river a bit cooler than expected. When you need to dry off, let the glorious Mexican sun warm you up!

 

Why You Should Go

You're a short 30 minutes from the airport. Fruity cocktails are waiting for you.

Lush landscaping with lots of different wildlife like cats, iguanas, cote and deer.

Start off your day with water aerobics, tennis, golf or one of the classes at the gym.

Pamper yourself at Sensations Spa the splurge is worth it.

Available Amenities

  • Beach
  • Business Center ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Dive Shop
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Parasailing
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Tennis Court(s)
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • Game Room
  • 6 Restaurants
  • 5 Bars/Lounges
  • Theater
  • Elevators
  • Catamarans
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Free Parking
  • Beauty Salon ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Mayan Ruins
  • Medical Facilities
  • Nightlife
  • Parasailing
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Paraiso Maya

Carretera Chetumal - P. Juarez Km 309 Playacar

+52 984 877 2800

Hotel Description

Iberostar Paraiso Maya: Vacation In Paradise

Time to savor all that warm, Mexican sunshine and hit the pools and beach with a fun, chilly cocktail. With sparkling blue pools and a prime beachfront location, this all-inclusive oasis will win you over the moment you arrive. The warm, welcoming staff makes vacationing a breeze. The concierge in your building will help you with restaurant and spa reservations, as well as navigating your way through the resort. All you need to do is plan on having the best beachy time. You can do that, right?

DINING

Feast on a variety of cuisines - everything from French to Japanese, to authentic Mexican dishes. Of course, noshing on guac for an anytime snack is muy bueno. And, the omelet bar and made-to-order mimosas are a great way to jumpstart your day. Reservations are required at the a la carte dinners, but good news - each building has its own concierge to help you schedule dinners. For those wanting to stay in, 24-hour room service is available.

El Tapatio
Type: Mexico
Hours: Daily, 6pm-10pm
Description: Serving Mexican dishes prepared with high quality ingredients.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

L'Etoile Restaurant
Type: French
Hours: Daily, 6:30pm-10pm
Description: Gourmet French cuisine served a la carte for guests ages 12 and older. Reservations are required.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Geisha
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: A la carte Japanese dining with 5 teppanyaki grills. Reservations are required.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Marina
Type: Seafood
Hours: Breakfast - daily, 7am-11:45am; Lunch - daily, noon-4:30pm; Dinner - daily, 6:30pm-10pm
Description: Continental a la carte breakfast, lunch and dinner in a relaxed setting.

El Rancho Steakhouse
Type:
Steakhouse
Hours: Daily, 6:30pm-10pm
Description: Serving grilled steaks prepared with high quality ingredients.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Pagoda
Type:
International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 1pm-3pm; Dinner - daily, 6:30pm-10pm
Description: Excellent international cuisine served at the hotel's huge buffet .
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

Guests have access to all bars and restaurants at the sister hotels:

  • Iberostar Paraiso Lindo
  • Iberostar Paraiso del Mar
  • Iberostar Paraiso Beach

All hours are subject to change.



BARS/NIGHTLIFE

The bartenders are always on tap to mix up your favorite cocktail of choice. Salud.

Bar Theatre Fumoir
Theater bar. Daily, 5pm-midnight

Lobby Bar
Provide refreshing drinks for the pool area. Daily, 10am-6pm.

Las Rocas Pool Bar
Pool bar. Daily, 10am-6pm.

Las Olas Pool Bar
Pool bar. Daily, 10am-6pm.

El Mirador
Daily, 5pm-1am.



BEACHES AND POOLS

These beachy shores are just what you dreamed of - white, soft sands and blue, sparkling, waters for miles. Playa Paraiso in Mexico's Riviera Maya is stunning. Just a few sandy steps away through lush, natural vegetation, you'll find the glistening pools. The kids will love their own pool and their very own water park. You'll love floating down the lazy river. Palapas, lounge chairs and beach towels are easy to find.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Snorkeling
  • Kayaking
  • Aqua gym
  • Scuba clinic

Available for an additional charge:

  • Parasailing
  • Banana boat
  • Boating, diving and snorkeling excursions
  • Jetskiing

Land

  • Aerobics
  • Shooting
  • Archery
  • Basketball
  • Table tennis
  • Tennis
  • Cycling
  • Beach volleyball
  • Billiards
  • Boccia
  • Football
  • Gymnastics

Golf
Golf is available at the nearby Iberostar Playa Paraiso Golf Club for an additional charge.



INTERNET

Free wireless Internet access is available in the hotel lobby.

SPA SERVICES

Iberostar Paraiso Maya's modern spa offers several amenities while also serving healthy drinks. Features include:
  • Massages
  • Treatments
  • Jacuzzi
  • Turkish bath
  • Hairdressing service
  • Sauna
  • Foot bath
  • Rain shower
  • Roman baths
  • Temascal steam baths


WEDDING/HONEYMOON

The resort provides services for weddings, vow renewals, honeymoons and wedding receptions. A wedding planner is also available at the resort. For more information, please contact the resort directly.

CHILD CARE

Lucy's Club features supervised activities for children ages 4-12. Including:
  • Drawing
  • Reading
  • Watching films
  • Family-friendly entertainment in the theater


ADDITIONAL INFORMATION

Location
Iberostar Paraiso Maya is located between Cancun and Playa del Carmen, and less than 30 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Number of Rooms:
 
Room 1 Details:
  • Junior Suite
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Choose a Vacation Package
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$400 in Resort Credits More
5 days, 4 nights
Travel Dates 10/21 - 12/21
Starting at $749 was $1069
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
Junior Suite Superior More
5 days, 4 nights
Travel Dates 11/6 - 11/23
Starting at $939 was $1319
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
Jr Suite Superior
4 days, 3 nights
Travel Dates 12/22 - 1/4
Starting at $1469 was $1839
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
$400 in Resort Credits More
5 days, 4 nights
Travel Dates 1/6 - 1/31
Starting at $939 was $1389
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
$400 in Resort Credits More
5 days, 4 nights
Travel Dates 2/2 - 4/26
Starting at $1029 was $1609
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts