What We Love
- The beachy shores are very wide and deep with soft white sands and bright blue water.
- Service is impeccable. It's the reason this resort continues to welcome repeat customers.
- Grab a delish martini at Kukulkán, a bar located inside a replica pyramid!
- Each piece of furniture at the resort is a work of art handcrafted with Mayan touches.
Things to Know
- You're a short 30 minutes from the airport. Fruity cocktails are waiting for you.
- Walk amongst the lush mangrove forests and learn about the resort's Wave of Change initiatives.
- Start off your day with water aerobics, tennis, golf or one of the classes at the gym.
- Pamper yourself at SPA Sensations–the splurge is worth it.
Resort Details
- El FogonAn international A la carte restaurant serving a wide selection of breakfast, lunch and dinner dishes, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savory breakfasts. Book your table for dinner.
- El Rancho Steak HouseA la carte specialty restaurant serving dinner only.
- El TapatioA la carte dining. Dinner menus packed with the culinary delights of Mexico offering maximum quality and flavor. Reservations required.
- Grill and Snack BarCasual poolside restaurant offering lunch, snacks, and grilled items during the day.
- L’Etoile RestaurantA la carte dining, offering French specialties for dinner only.
- La MarinaSeafood specialty dining serving dinner only.
- La PagodaThe very best in international cuisine awaits you in our a la carte restaurant serving breakfast and lunch. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts.
- Various Lounges/Bars- Las Rocas
- Bar Theatre
- Las Olas - Pool bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
New Aqua Park for families:
Presenting the new and spectacular 34,000 sq. foot Aquapark at the Iberostar Selection Paraiso Maya and Selection Paraiso Lindo in the Riviera Maya, Mexico.With 7 waterslides that stretch over 190 feet in length, this is the perfect addition to this family-friendly, beachfront resort. While parents lounge poolside with a drink in hand, kids have a chance to let out their energy in the new 30 foot tall water slides, coupled with a pirate ship (for 6 to 12 yrs old) pool and beach area for the next play adventure
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- Golf †
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving centre, run by DRESSEL DIVERS INTERNATIONAL. This centre organises numerous boat trips and scuba diving and snorkelling excursions, as well as diving lessons.
- Non-Motorized Water SportsKayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling
Other activities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - PoolThere are 9 pools on-site including 3 lake pools, an activity pool, 2 private pools, a lazy river, a kids splash park and the only wave pool in Riviera Maya. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis courtThere are 3 tennis courts on-site.
- On-site Entertainment
Live nightly shows in theater, disco, casino
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8734 reviews
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Jan 05, 2026Great time by the family
We had a great time at this resort as a family of five (two adults, three teenagers). We had two separate rooms in building 66. We had requested adjoining rooms but the resort didn’t accommodate that request. Our rooms were on the same floor, about ten rooms apart, and it was fine. We arrived at our resort at 2am and the staff brought us a welcome drink even though it was so late. One great feature of this resort was the wristbands – once they are set up by resort staff, you don’t have a room key to worry about – just use the wristbands to access your room. The wristband can be set up to access multiple rooms. The Iberostar app was okay – a little glitchy when booking restaurants. You can see which restaurants are open each day. Wifi worked great throughout the resort. There were concierge staff in every building we saw, and staff were polite and helpful. The beach had almost no sargassum and was beautiful. You could swim in the ocean although there were a few large random rocks in the water. I scraped my kneecap on a rock while riding a wave, which was ultimately my fault. The concierge in my building brought me multiple band-aids without delay once I was back at the room. Our two rooms were large, well decorated, spotlessly clean, and always had fridge beverages re-stocked daily. Filtered water bottles are available to be refilled, and they kept the water fairly cold on the counter. The housekeeping was excellent and thorough, so we were very pleased. Even the hairdryer was powerful and effective. The beds and pillows were very comfortable. Everyone thoroughly enjoyed the gelato station, waterslides, and lazy river every day. The wave pool was only mildly wavy, which was a little disappointing (but it’s probably great for little kids). We later realized there is a larger towel hut where it is easier to exchange towels. The pools aren’t heated and so they felt a bit on the cool side but I liked it given the heat of the day. The pools were very large and never crowded. Several people were throwing footballs to each other in the pools and they were never even that close to other people or impeding anyone given the size of the pools. We enjoyed the foam party that was held one afternoon. There are also ping pong tables (which my kids used a lot) and billiards tables. Guests are always waking up early to claim chairs around the pools and at the beach. It’s unfortunate but it seems to happen at every resort in the Caribbean. We noticed staff coming around a few times to clear off chairs if the guests hadn’t been around in a while. If you want a prime spot, you probably have to wake up really early to claim it with a towel. The staff at every a la carte restaurant always asked us about food allergies, without fail, which is great to see (even though that wasn’t a concern for our family). We enjoyed the restaurants and thought the food was very good. We particularly enjoyed El Rancho and the Asian teppanyaki restaurant. When it rained, you could walk most of the way from the pools back to your room under the covered hallways between buildings, which was appreciated. It is a large complex, so be prepared to walk a lot. That being said, the distance from the rooms to the beach isn’t overly far and it is walkable without a trolley. There were lots of coatis but this is Mexico. We also saw spider monkeys near the beach. We enjoyed the overall layout of this resort. The kids loved the Star Café for the baked goods, and the adults appreciated the coffee. This resort is now our favourite Carribean resort to date. We would come back and do recommend it.
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Jan 04, 2026
Iberostar maya
I had an excellent stay I would have to say that my overall stay was memorable, however I would like to give a shout out to my personal concierge Raul who was excellent I will be back for sure! There are many dinner options and great bars and ambiance!
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Jan 04, 2026
Cool design resort
I highly recommend this hotel to anyone looking for a relaxing all-inclusive vacation. It exceeded my expectations in every way, and I can’t wait to return.The entertainment team also did an amazing job organizing activities without being intrusive. It really felt like a place where you can recharge completely and enjoy every moment.The rooms were spacious, clean, and well-decorated, with a lovely view that made waking up each morning special.
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Jan 02, 2026
FIVE STAR WINTER BREAK!!
This was a perfect family vacation. We went with our two teenagers and had the best time. From the food to the room to the entertainment - we had a blast from morning to night. Only a few restaurants required reservations and it was super easy to do on the app. They handled New Year's Eve so well - an incredible foam party and shows all night leading to an amazing fireworks dance party across the way. The entertainment crew was so great (Israel, Yoshi, Brenda and the whole crew)! We have traveled a lot, and this was fantastic from start to finish. The only thing my kids missed was winning a "Winner" t-shirt at the pool! I guess we'll have to go back!
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Jan 02, 2026
We have had an amazing time. We had wonderful guidance from the concierge named David. David made sure that all of our n
We have had an amazing time. We had wonderful guidance from the concierge named David. David made sure that all of our needs were met. David even convinced us to go to the membership meeting. Long story short, we are now members! Thank you Iberostar and thank you, David! Sincerely, Bob Wojcik
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryPlease note when booking a Family room, the minimum occupancy is 4 PAX but only 2 of them have to be adults.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March to April. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
***Important Information for Our Guests***Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Pet Policy : Pets Not Allowed