What We Love
- The beachy shores are very wide and deep with soft white sands and bright blue water.
- Service is impeccable. It's the reason this resort continues to welcome repeat customers.
- Grab a delish martini at Kukulkán, a bar located inside a replica pyramid!
- Each piece of furniture at the resort is a work of art handcrafted with Mayan touches.
Things to Know
- You're a short 30 minutes from the airport. Fruity cocktails are waiting for you.
- Walk amongst the lush mangrove forests and learn about the resort's Wave of Change initiatives.
- Start off your day with water aerobics, tennis, golf or one of the classes at the gym.
- Pamper yourself at SPA Sensations–the splurge is worth it.
Resort Details
- El FogonAn international A la carte restaurant serving a wide selection of breakfast, lunch and dinner dishes, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savory breakfasts. Book your table for dinner.
- El Rancho Steak HouseA la carte specialty restaurant serving dinner only.
- El TapatioA la carte dining. Dinner menus packed with the culinary delights of Mexico offering maximum quality and flavor. Reservations required.
- Grill and Snack BarCasual poolside restaurant offering lunch, snacks, and grilled items during the day.
- L’Etoile RestaurantA la carte dining, offering French specialties for dinner only.
- La MarinaSeafood specialty dining serving dinner only.
- La PagodaThe very best in international cuisine awaits you in our a la carte restaurant serving breakfast and lunch. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts.
- Various Lounges/Bars- Las Rocas
- Bar Theatre
- Las Olas - Pool bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
New Aqua Park for families:
Presenting the new and spectacular 34,000 sq. foot Aquapark at the Iberostar Selection Paraiso Maya and Selection Paraiso Lindo in the Riviera Maya, Mexico.With 7 waterslides that stretch over 190 feet in length, this is the perfect addition to this family-friendly, beachfront resort. While parents lounge poolside with a drink in hand, kids have a chance to let out their energy in the new 30 foot tall water slides, coupled with a pirate ship (for 6 to 12 yrs old) pool and beach area for the next play adventure
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- Golf †
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving centre, run by DRESSEL DIVERS INTERNATIONAL. This centre organises numerous boat trips and scuba diving and snorkelling excursions, as well as diving lessons.
- Non-Motorized Water SportsKayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling
Other activities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - PoolThere are 9 pools on-site including 3 lake pools, an activity pool, 2 private pools, a lazy river, a kids splash park and the only wave pool in Riviera Maya. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis courtThere are 3 tennis courts on-site.
- On-site Entertainment
Live nightly shows in theater, disco, casino
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8659 reviews
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Jul 10, 2025Definitely would come back
Loved the place. Very nice and clean and the kids loved it. Food was really good too. Greek place and la marina was our favorite for dinner. Didn’t get to try the Japanese place. And we had the best golf cart chauffeur Javier! He helped us get a reservation at the steakhouse when it was already full! Great guy was always checking on us!
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Jul 04, 2025
We return because of the wonderful staff
5th stay over about 12 years. The staff is fantastic… attentive but appropriate. Frankly on of the reasons we repeat is the quality of the staff. One of our party was not feeling well, and several staff went out of their way to check up on him during the day and the next day. That doesn’t happen at other places in our experience. We highly recommend this resort, and we will come back again!
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Jul 01, 2025
Simply Amazing
I went to the Paraíso Maya hotel on July 2025 and it was amazing, from the beautiful golf course, to the waterpark and countless restaurants serving international cuisine. The rooms were amazing and comfortable, I highly recommend it for family and friends.
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Jun 26, 2025Great for kids, but the push for “membership” is too much
We stayed a week at Maya. I will try not to repeat what others have already said. My reference is from staying at many different big resort chains throughout the Caribbean and Mexico (Barcelo, Riu, Secrets, Iberostar, Paradisus, Bahia Principe, Beaches). Rooms in Maya are spacious. We were in the 62 building and it is right in the middle of the resort rooms. It’s close to the main & wave pools. The rooms were clean and ac worked GREAT. In fact we were chilly at night. Linens are rough and towels/washclothes are scarce. We had to ask for them and when we got extras, housekeeping removed them the next day and didn’t replace them. (If you remove 4 towels/wash clothes replace with 4). The resort is huge. We rode the cart around to most areas for meals and walked to the pools and lobby. Still… I tracked 16K-20K steps a day!! Mostly in sandals and flip-flops so my feet hate me now. We hated the heavy push for the membership/timeshare thing. When we arrived, I said “no thanks” once and twice. One day 2, we had to take my son to the medical center and stopped to asked the concierge for directions. After asking our name and room number, they asked us to come to the presentation AGAIN. (While we were worried about our child). Said “no thanks”. On day 3 they called our room to ask us, yet again, with the breakfast invitation. Anytime we asked the concierge any questions, they tried to get us to a presentation. I hate that. Feeling like you can’t ask a question or for help without being badgered to attend the breakfast. On top of that, every time we tried to get a reservation… it said No… go ask concierge for assistance. Are they holding reservations only for those specific people that go to the breakfast presentation? I’ve never stayed at a resort with a heavier push for membership/timeshare and honestly it’s one of the reasons we won’t be back. The pools and water slides are great for kids and adults. That’s the best part of this resort. Without it, it’s just regular. The beach has sargassum. But so does all of the Yucatán. We went to Puerto Morales a day. Perfectly clear water. Snorkeled right off the beach. ($28 taxi) The buffet breakfast is the best! The lunch and dinner buffets are repeat foods and the restaurants serve some of the same buffets food just with a variation on spices. Did not care much for the buffets but it was the only option we could easily get. Ate at the Spaghetti Factory and Mediterranean restaurants too. Great chocolate fondue. Pick up some liquor at duty free when you arrive. The drinks at the hotel are water. This can be common at most all inclusive. Or maybe just the bars we were going to.
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Jun 23, 2025
Holidays in Mexico
It was our first time in Mexico and we liked the hotel very much, the animation team is very fun and includes everyone in the activities, the food was delicious and our room very nice
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryPlease note when booking a Family room, the minimum occupancy is 4 PAX but only 2 of them have to be adults.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March to April. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
***Important Information for Our Guests***Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Pet Policy : Pets Not Allowed