Iberostar Paraiso Maya

My wife and I just got back from our 4 Night stay at the Iberostar Paraiso Maya, and it was wonderful experience. Iberostar resorts honestly have it all figured out. Everything from check in to check out, is very seamless and well thought out. This was our primary reason for choosing to stay a second time at this resort. We were not disappointed one bit and will likely return again. The hotel staff are amazing, very polite and helpful and communication was effortless as their English is very good. The hotel and grounds is beautifully decorated and clean, and meticulously maintained with lots of wildlife around the resort. The restaurants within the Maya, as well as the Lindo, the Beach and the Del Mar resorts are also beautifully themed and maintained. We immediately made our dinner reservations upon check in with the concierge upon check in. This is something that I would suggest everyone do because getting reservations to the al la carte restaurants can be difficult during busy periods. We ate at the La Geisha Japanese restaurant , Fogon Italiano restaurant, El Rodizio restaurant and our favorite the El Rancho steakhouse. Staying in the Maya resort allowed us access to everything in the Lindo, Del Mar and Beach resorts also witch is something we really like, as it makes the entertainment, dining, pool and shopping options endless. The beaches very well maintained with plenty of covered spaces to sit and lay down, activities to do and daily sea weed clean up. The bars throughout the resorts make very good drinks, friendly staff and little wait time. Our room was also very nice, and clean. Daily turndown service and maid service was without complaint. The only thing that we felt could use some attention was our bathroom. It was beginning to look a bit dated and in need of remodel. Any time we took showers, water would leak under the door all over the bathroom floor and make for a pretty slippery situation. But other than that, everything was awesome. If you’re looking to book a trip with the family or even just your significant other than take a look at the Iberostar Maya, you’ll be glad that you did.

I had a great time at this resort for my friends wedding ! The staff was amazingly accommodating and went out their way to make us feel welcomed ! The food was good! And the excursions were the cherry on top! Great place to vacation.

We have stayed in Iberostar before and we will continue!! This is our 6th time in the Paraiso Maya! The snake bar has the best bartenders, the pool, lets just say amazing !! Each building has its own private pool for the building and of course the big pool for the fun! The ocean is beautiful. Are there prettier oceans in Cancun Yes! But the resort the service the pools do not compare. The rooms are perfect!!! The food. Well it’s Mexico it’s not the same as mom makes but there are enough choices to fill you up!! They are here to serve you and that they do! This is our choice of resorts for sure !! Fun filled days for adults and your children tooo!! Highly recommend !

three of us took a girls week in February at the beautiful Iberostar Paraiso MAYA. We have stayed several times at the Lindo and been very pleased. The only reason we booked the MAYA this time is that we needed an elevator as a couple gals are experiencing health issues. We particularly appreciated the golf cart transport available to us this year. Last visit, we didn’t use their carts as we enjoyed the walking. This is a large resort and by booking the. MAYA we were able to enjoy the entire complex. The room was adequate for 3 people. We requested 2 double beds and a roll about bed. No complaints about the beds ..... even the roll about was amazingly comfortable! The only problem I would mention, thought not really a problem: it was almost impossible to communicate to housekeeping that there were 3 people in the room. Had to keep requesting additional bath linens! The food in the ala cart restaurants as well as at the buffets was very good with huge selections and lovely service. The building we were in (63) had a view of one of the MAYAs quiet pools. A huge blessing as we were close enough to the lagoon style pools for fun and noise....but an elevator ride to a quiet, lovely pool enclosed in a private courtyard. In all the visits in the past we had not visited the “shopping center” on the property. Oh my! What a treat! On a rain day we took a cart over ... though it was easily walkable. We stopped at the crepe and ice cream shop for treats, checked out the pharmacy, ate at the amazing toco restaurant, had a couple excellent. Margaritas at the Cantina. (REALLY GOOD). All food and drinks in the center are included in the price of the resort stay. We then wondered into the spa located at the center. We had booked our vacation Oct. 4. So we were allowed to use the water areas of the spa at no charge. We were fortunate. Effective in November even if you booked the MAYA, you will be charged additional if you wish to use the water areas of the spa. What a wonderful water area they provide! Lots of water features.....pool, foot massage walk on stones with cold then hot water jets massaging your calves and feet. Totally enjoyable day! In closing, I must mention how accommodating the staff were. There were many folks we would see at different places thru out the days and they seemed to always remember us .... in most cases by name! Before leaving for the airport, we were advised to visit one of the sandwich shops to pack sandwiches for the plane trip back up north (4-5 hrs.). We also added a couple cookies. I’ve never done that before...and I was so appreciative of whoever made that suggestion! We weren’t able to do everything afforded to us by booking at the MAYA.....a week just wasn’t enough time! Guess we will have to return! You will not be sorry is you book this beautiful property!