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Iberostar Selection Paraiso Maya

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $809 All-Inclusive
Info Customer Reviews Questions & Answers

Time to savor all that warm, Mexican sunshine and hit the pools and beach with a fun, chilly cocktail. With sparkling bl ... More

Customer Rating 177 Reviews
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.0
Room Comfort
 
4.3
4.4 out of 5
"The vacation started off as though it was going to be the trip from down below, because of the airlines leaving late missing our connecting flight. We were suppose to arrive at 11:30 am, but did not ar..." – kar718
169 out of 202 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
4.0
Room Comfort
 
4.3
4.4 out of 5
"The vacation started off as though it was going to be the trip from down below, because of the airlines leaving late missing our connecting flight. We were suppose to arrive at 11:30 am, but did not ar..." – kar718
169 out of 202 (84%) customers would recommend this product to a friend.
Snake bar..Rudolpho and Angel were the best in the bartenders dead roach on balcony consumed in mins by all the ants there as well. Feliz Navidad..hey Daniel! great time on the beach Lobby of Iberostar Paraiso MAYA Great Pools all the ponds at iberostar maya looked like this one, why are they not taken care of? feeding the swans Pool Bar
All Customer Reviews
1-4 of 177 reviews. Sort by
November 18, 2019
great except for few small things

Everything was great, but I would have few little suggestions suggestions to the management. First not enough outlets in the room. It was quite a challenge to charge all our phones and watches and other devices, we had to unplug lamps from the outlets and even that wasn't enough. I would add more dryers where we can dry the clothes after pool. Beach is great but not the ocean bottom. It was very rocky and sometimes dangerous. Be careful do not dive if you don't see the bottom . There is a high risk of hitting the rock because sometimes it appears to be deep but it isn't actually and there are large rocks. I hurt my legs because of that but it could be more serious if I had just dived there. Other than that I want to give a huge thanks to Star Camp staff! These guys are the best and made my kids feel great! Room cleaners are great! Food is very delicious and service is wonderful!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: New York, NY
Age: 25-34
Travel: 3-6 trips/year

November 11, 2019
Improvements Needed

Need improvement on breakfast meat( bacon and sausage. New snack bar on the beach( food was cold, queso was cold!). Lunch buffet food was cold (veggies raw not cooked). Definitely not like n the past..... my husband was eaten up by mosquitos( didn’t bite me once)......


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Ocean City Md.
Age: Over 65
Travel: 1-2 trips/year

October 27, 2019
Great experience!

Overall it was a great experience. Time with family & friends! Couple of things that distracted from this trip that iberostar had no control over: The downside: -Humidity: the humidity happened to be crazy high. It was in the 80’s for temperature, so temps were good - it was just really humid....again, iberostar & cheapcarribbian.com could not control that. -Our group has issue with one of the service people at the resort (just being somewhat rude). We raised this with the management and they promised to handle. The upside: -the pools were outstanding. -the beaches were outstanding. -The rooms... ...well, let’s just say everything else was great!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Denver, Colorado
Age: 45-54
Travel: 1-2 trips/year

October 5, 2019
The Resort with Activities all Day

The resort is starting to show signs of aging (cracks in tile, sink tops, etc. However, since it was off season, they had a lot of crews there doing renovations, many that had been done since I was last there. The beach facility and palapa area was very nicely improved. The tiles in the resort are very slippery, and one of our guests slipped in the pool restroom, and ended up with 4 stitches on her chin. The showers are also very slippery, and one of our other guests always put a towel on the shower floor. before showering.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
User Image

From: Retired couple living in California Sierras.
Age: Over 65
Travel: 3-6 trips/year

Room Information

Iberostar Selection Paraiso Maya features 432 elegant suites with balcony or terrace, situated in several beautiful Mexican-style buildings with a central courtyard. Each suite comes equipped with cable TV, air conditioning, ceiling fan, mini bar, coffee maker, telephone, alarm clock, in-room safe, iron and ironing board and a fully equipped bathroom.

Room Details

Junior Suite (JS)
Hotel/Studio Unit Details

Junior Suite Superior (JSS)
Hotel/Studio Unit Details

What's to Love

The beachy shores are very wide and deep with soft white sands and bright blue water.

Service is impeccable. It's the reason this resort continues to welcome repeat customers.

Martinis at the Snake Bar are delish.

Each piece of furniture at the resort is a work of art handcrafted with Mayan touches.

 

What We'd Change

While it's not a polar plunge, you'll definitely find the pools and lazy river a bit cooler than expected. When you need to dry off, let the glorious Mexican sun warm you up!

 

Why You Should Go

You're a short 30 minutes from the airport. Fruity cocktails are waiting for you.

Lush landscaping with lots of different wildlife like cats, iguanas, cote and deer.

Start off your day with water aerobics, tennis, golf or one of the classes at the gym.

Pamper yourself at Sensations Spa the splurge is worth it.

Available Amenities

  • Beach
  • Business Center ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Dive Shop
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Parasailing
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Tennis Court(s)
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • Game Room
  • 6 Restaurants
  • 5 Bars/Lounges
  • Theater
  • Elevators
  • Catamarans
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Free Parking
  • Beauty Salon ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Mayan Ruins
  • Medical Facilities
  • Nightlife
  • Parasailing
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Selection Paraiso Maya

Carretera Chetumal - P. Juarez Km 309 Playacar

+52 984 877 2800

Hotel Description

Iberostar Selection Paraiso Maya: Vacation In Paradise

Time to savor all that warm, Mexican sunshine and hit the pools and beach with a fun, chilly cocktail. With sparkling blue pools and a prime beachfront location, this all-inclusive oasis will win you over the moment you arrive. The warm, welcoming staff makes vacationing a breeze. The concierge in your building will help you with restaurant and spa reservations, as well as navigating your way through the resort. All you need to do is plan on having the best beachy time. You can do that, right?

DINING

Feast on a variety of cuisines - everything from French to Japanese, to authentic Mexican dishes. Of course, noshing on guac for an anytime snack is muy bueno. And, the omelet bar and made-to-order mimosas are a great way to jumpstart your day. Reservations are required at the a la carte dinners, but good news - each building has its own concierge to help you schedule dinners. For those wanting to stay in, 24-hour room service is available.

El Tapatio
Type: Mexico
Hours: Daily, 6pm-10pm
Description: Serving Mexican dishes prepared with high quality ingredients.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

L'Etoile Restaurant
Type: French
Hours: Daily, 6:30pm-10pm
Description: Gourmet French cuisine served a la carte for guests ages 12 and older. Reservations are required.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Geisha
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: A la carte Japanese dining with 5 teppanyaki grills. Reservations are required.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Marina
Type: Seafood
Hours: Breakfast - daily, 7am-11:45am; Lunch - daily, noon-4:30pm; Dinner - daily, 6:30pm-10pm
Description: Continental a la carte breakfast, lunch and dinner in a relaxed setting.

El Rancho Steakhouse
Type:
Steakhouse
Hours: Daily, 6:30pm-10pm
Description: Serving grilled steaks prepared with high quality ingredients.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Pagoda
Type:
International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 1pm-3pm; Dinner - daily, 6:30pm-10pm
Description: Excellent international cuisine served at the hotel's huge buffet .
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

Guests have access to all bars and restaurants at the sister hotels:

  • Iberostar Selection Paraiso Lindo
  • Iberostar Paraiso del Mar
  • Iberostar Paraiso Beach

All hours are subject to change.



BARS/NIGHTLIFE

The bartenders are always on tap to mix up your favorite cocktail of choice. Salud.

Bar Theatre Fumoir
Theater bar. Daily, 5pm-midnight

Lobby Bar
Provide refreshing drinks for the pool area. Daily, 10am-6pm.

Las Rocas Pool Bar
Pool bar. Daily, 10am-6pm.

Las Olas Pool Bar
Pool bar. Daily, 10am-6pm.

El Mirador
Daily, 5pm-1am.



BEACHES AND POOLS

These beachy shores are just what you dreamed of - white, soft sands and blue, sparkling, waters for miles. Playa Paraiso in Mexico's Riviera Maya is stunning. Just a few sandy steps away through lush, natural vegetation, you'll find the glistening pools. The kids will love their own pool and their very own water park. You'll love floating down the lazy river. Palapas, lounge chairs and beach towels are easy to find.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Snorkeling
  • Kayaking
  • Aqua gym
  • Scuba clinic

Available for an additional charge:

  • Parasailing
  • Banana boat
  • Boating, diving and snorkeling excursions
  • Jetskiing

Land

  • Aerobics
  • Shooting
  • Archery
  • Basketball
  • Table tennis
  • Tennis
  • Cycling
  • Beach volleyball
  • Billiards
  • Boccia
  • Football
  • Gymnastics

Golf
Golf is available at the nearby Iberostar Playa Paraiso Golf Club for an additional charge.



INTERNET

Free wireless Internet access is available in the hotel lobby.

SPA SERVICES

Iberostar Selection Paraiso Maya's modern spa offers several amenities while also serving healthy drinks. Features include:
  • Massages
  • Treatments
  • Jacuzzi
  • Turkish bath
  • Hairdressing service
  • Sauna
  • Foot bath
  • Rain shower
  • Roman baths
  • Temascal steam baths


WEDDING/HONEYMOON

The resort provides services for weddings, vow renewals, honeymoons and wedding receptions. A wedding planner is also available at the resort. For more information, please contact the resort directly.

CHILD CARE

Lucy's Club features supervised activities for children ages 4-12. Including:
  • Drawing
  • Reading
  • Watching films
  • Family-friendly entertainment in the theater


ADDITIONAL INFORMATION

Location
Iberostar Selection Paraiso Maya is located between Cancun and Playa del Carmen, and less than 30 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



MIN CHECK-IN AGE/SPRING BREAK POLICY:
Spring Breakers are defined as Student/youth between 16 and 23 years of age. At least one person of 25 years or older is required in every room during March 1, 2020 through April 30, 2020. Adults accompanying are responsible for the students' behavior . In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damage to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

All hours, fees, amenities, information and services are subject to change without notice.
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Number of Rooms:
 
Room 1 Details:
  • Junior Suite
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Choose a Vacation Package
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Free Resort Credit More
5 days, 4 nights
Travel Dates 12/8 - 12/20
Starting at $809 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Final day to book!
Free Resort Credits More
6 days, 5 nights
Travel Dates 12/21 - 1/10
Starting at $1539 was $2389
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Final day to book!
Free Resort Credits More
5 days, 4 nights
Travel Dates 1/26 - 4/11
Starting at $1039 was $1669
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Final day to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Mexico - Riviera Maya Resorts