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Iberostar Cancun

Mexico - Cancun

Our Rating
1-833-433-0842
4 Nights with Air from $689 All-Inclusive
Info Customer Reviews Questions & Answers

Not only will the beach win you over, but this dreamy vacation retreat and its glistening pools, pack tons of fun for ev ... More

Customer Rating 208 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.0
Room Comfort
 
4.4
4.6 out of 5
"I have so many wonderful things to say about Iberostar Cancun. This was my first trip to Mexico and I was traveling alone with my teenage daughter to celebrate her birthday. They must have done somethi..." – Shannonm73
222 out of 243 (91%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.0
Room Comfort
 
4.4
4.6 out of 5
"I have so many wonderful things to say about Iberostar Cancun. This was my first trip to Mexico and I was traveling alone with my teenage daughter to celebrate her birthday. They must have done somethi..." – Shannonm73
222 out of 243 (91%) customers would recommend this product to a friend.
View from the room Star Prestige Lounge View of hotel from room View from the room View from beach View from our room Beautiful Lobby. view from the infinity pool View from our room Looking toward the resort from the beach View of hotel from room From the airplane leaving. Pool area Beautiful view from the room Our seats for the week The lobby Jorge you are the best!!! Window view Happy Hour on the balcony Nice night Favorite place to hang out Kids pool water volleyball every day Sea turtles Junior Suite Balcony
All Customer Reviews
1-4 of 208 reviews. Sort by
April 9, 2018
Nice Vaca

Nice resort. Our room was cool. A little tech issues with our TV. Had a standard ocean view (no balcony). Opened the sliding doors, took one step and was literally at the edge. Housekeeping was amazing. Bartenders were great. Get yourself a Riveria Maya aka Bob Marley. Pools were cool especially the swim up bar and kid's pool. Food was okay. Make sure you reserve your seats as soon as you check in. Entertainment was good. Gym was decent. Most of the personnel were friendly and professional. Buyer beware of the "90 min presentation aka timeshare". They're your best friend until you say NO. You get $150 to purchase merchandise at the resort though. So if you don't mind listening to the sales pitch go for it. Download the Google Translate app. Helps with the language barrier.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New York, NY
Age: 25-34

April 5, 2018
Iberostar Cancun is top notch All inclusive!!

Just returned from a 5 night stay at the end of March, 2018. Stayed in two ocean view balcony rooms, 1 for my wife and I, and one for our 19 year old daughter and her best friend. We could not be happier with the overall experience we had at Iberostar Cancun! BIG TIP....Upgrade to Star Prestige level of service. You have a private lounge with top shelf liquor and wine, snacks, upgraded concierge service (Thanks Miguel) and private beach area with beds on the beach, and again another private bar. Xitlalli was a super sweet bartender down on the beach, always smiling and keeping the drinks coming.....she brought drinks to you on the beach....well worth the price by itself!! Food is good for an all-inclusive. Steaks and desserts were a notch above I would expect. Talk with Jimena (super helpful) or another concierge upon check-in to set all your dinner reservations if you didn't call ahead of time. They do fill up, but if you are a late diner, like us, it was not an issue. We ate at all the specialty restaurants. All were acceptable. One negative....House wine is fairly awful. Buy a good bottle, or if Star Prestige upgraded, you can get better wine for free. Service everywhere is friendly and prompt. Peter on the excursion desk was super helpful searching for just the right trip...even if not a usual one. Big Plus with Iberostar resorts....Cigar Lounge! Comfortable, Cuban cigars and Hookah at this one. Very relaxing after a late dinner. Rooms are a little dated, but very clean and serviced 2x times daily. A HUGE THANK YOU for Rolando?? our housekeeper. I left the safe open one day with Cash, Jewlry, Passports, Credit cards inside. He closed the safe and left a note to contact maintenance to reopen. Nothing was missing! Along with the cute cute towel animals was a nice touch from housekeeping. All the reviews are fairly spot on. These were just a few things that stood out to me. We vacation yearly and Iberostar never disappoints. Tip and have reasonable expectations and you will have a great time!!

Nice night Star Prestige Lounge
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Jersey Shore, formerly San Diego
Age: 45-54
Travel: 1-2 trips/year

March 19, 2018
Good family vacation

This place is really good it was 12 of us family from different states every one had fun it’s good good place to go with kids everyone friendly I recommended to go


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Columbus ohio
Age: 25-34
Travel: 1-2 trips/year

March 16, 2018
Wonderful breathtaking resort

Iberostar was absolutely beautiful and amazing. Service was top quality and the grounds were impeccable. Every room had a beautiful view of the ocean and food was very good. Drinks were average.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Iowa
Age: 55-64
Travel: 3-6 trips/year

Room Information

The Iberostar Cancun Hotel features 426 rooms with luxurious accommodations like air conditioning, wireless internet (extra charge), telephone, hair dryer, refreshment center, safe deposit box, 32" LCD Cable TV, CD player, MP3 radio alarm clock and much more.

Room Details

Ocean View Standard (DBVM)
Hotel/Studio Unit Details

Ocean View Superior (DBVMS)
Hotel/Studio Unit Details

Garden View Villa (VIGV)
Hotel/Studio Unit Details

Ocean Front Villa (VIOF)
Hotel/Studio Unit Details

What's to Love

Stunning beachfront oasis where the pools cascade toward some serious white sandy shores.

The kids will flock to the splash park while you head straight to the spa.

Live shows, live music and live karaoke every night. Partay time.

You're close to Cancun's shopping and nightlife. Get that plastic ready.

 

What We'd Change

There's a reservations policy in the a la carte restaurants. It might not be ideal, but your tummy will thank you for the extra effort.

 

Why You Should Go

You're only a sweet 15 minutes from the airport. Welcome cocktail, plus some are waiting for you.

There's a sport for everyone - golf, tennis, ping pong, soccer, archery and more. Game on.

It's the only resort in the area with an 18-hole championship golf course onsite.

Available Amenities

  • Beach
  • Children's Pool
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Laundry Services ($)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour All-Inclusive
  • Archery
  • Basketball
  • Soccer
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • 7 Restaurants
  • 6 Bars/Lounges
  • Darts
  • Snorkeling ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Kayaks ($)
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Beach Towels
  • Beauty Salon ($)
  • Kids Club ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Iberostar Cancun

Kukulcan Blvd, Km 17

+52 998 881 8000

Hotel Description

Iberostar Cancun: Family Friendly In The Heart of Cancun

Not only will the beach win you over, but this dreamy vacation retreat and its glistening pools, pack tons of fun for everyone. The all-inclusive details keep it simple - all you need to worry about is splish-splashing your way through the day. And, perhaps what cocktail you might want to try next. Grab the fam, because it's time to chillax in Cancun.

DINING

Mexican flavors might dominate the palettes, but you'll also get to dig in to a variety of international flavors. Japanese, French, and a good 'ole steakhouse round out the a la carte choices. Of course, a fun favorite is booking a table at the Hibachi restaurant. If you want to stay in, 24-hour room service is always a tasty idea.

Antiguo Laguito
Type: Buffet
Hours: Breakfast- daily, 6am-10am; Lunch- daily, 1pm-3pm; Dinner- daily, 6:30pm-10pm
Description: An endless buffet of Mexican and International cuisine. Enjoy indoor and outdoor seating.

La Horma Gourmet
Type: International
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant serving gourmet International cuisine. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Naga Hibachi Japanese Restaurant
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Naga Hibachi is a Japanese, a la carte specialty restaurant. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

La Parrilla Steak House
Type:
Steakhouse
Hours: Daily, 6:30pm-10pm
Description: A la carte steakhouse offering an extensive menu designed specifically for meat lovers.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Maguey Mexican Restaurant
Type: Mexican Fusion
Hours: Daily, 6:30pm-10pm
Description: El Maguey Restaurant offers an authentic traditional Mexican cuisine with a creative twist. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Snack Bar Carey
Type:
Appetizers/Snacks
Hours: Daily, 11am-6pm
Description: The hotel hangout located adjacent to the pool area serving light fare for a mid-day snack.

El Maguey Restaurant
Type: Buffet
Hours: Breakfast - daily, 10am-11:30am; Lunch - daily, noon-4pm
Description: Serving a variety of scrumptious dishes via a well-stocked buffet.

A La Carte Dining Policy
Guests wishing to dine in the hotel's a la carte restaurants must make reservations with hotel public relations staff daily between 9am-11am and 4pm-5:30pm. Additional reservations may be booked based on space available. A la carte dining guarantees are based on number of nights booked as follows:

  • For 1-3 night stays, guests will receive one reservation guarantee in the a la carte restaurants.
  • For 4-6 night stays, guests will receive two reservations guaranteed in the a la carte restaurants.
  • For 7-9 night stays, guests will receive three reservations guaranteed in the a la carte restaurants.
  • For 10-13 night stays, guests will receive four reservations guaranteed in the a la carte restaurants.
  • For 14 night stays, guests will receive five reservations guaranteed in the a la carte restaurants.

For stays of more than 15 nights, guests must check availability with public relations at the hotel.

All hours are subject to change.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day.

Las Palmas
Lobby bar. Daily, 9am-1am.

Vertigo
Sports bar. Daily, 5pm-1am.

Carey
Pool bar. Daily, 10am-6pm.

Las Olas
Beach bar. Daily, 10am-6pm.

Robusto
Cigar bar. Daily, 5pm-1am.

La Perla
Pool bar. Daily, 10am-6pm.



BEACHES AND POOLS

You'll be lounging on one of the prettiest shores in Cancun. The white sandy beach is deep and wide with plenty of room for you to nestle in for the day. Just a few sandy steps away is a large infinity pool with some of the best views of those rolling waves. Bonus - the kids have their own splash park.

SPORTS/ACTIVITIES

Water

  • Water polo
  • Water aerobics
  • Swimming

Available for an additional charge:

  • Water park
  • Snorkeling
  • Kayaking

Land

  • Table tennis
  • Basketball
  • Soccer
  • Beach volleyball
  • Yoga
  • Archery
  • Target shooting
  • Fitness center


Golf
Golfers can enjoy the ultimate Iberostar Cancun golf experience at the on-site, par-72 course. Benefits, discounts and monthly offers are available to hotel guests. Features include:

  • 250-yd practice course
  • Driving range and putting green
  • Pro shop
  • Club house


INTERNET

Complimentary Wi-Fi access is available in the lobby. Wi-Fi access is also available in guest rooms for an additional charge.

SPA SERVICES

Relax and pamper yourself at the luxurious Initium Spa, offering an array of rejuvenating massages and treatments in a tranquil setting. Spa features include the following:
  • 8 private treatment rooms
  • Exclusive signature treatments
  • Beachfront massages
  • Beauty salon
  • Relaxation lounge
  • Secluded relaxation garden
  • Whirlpool


WEDDING/HONEYMOON

Tie the knot at the breathtaking Iberostar Cancun while overlooking the gorgeous Caribbean views. The resort offers a few different settings for couples to say "I Do," all featuring stunning Caribbean and garden views. Please contact the resort directly for more information.

CHILD CARE

Lucy's Club provides kids with fun and games all day long. The kids' club also features a water park that will entertain the youngsters for hours.

ADDITIONAL INFORMATION

Location
Iberostar Cancun is located approximately 15 min from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required.

Spring Break Policy
During the dates of Mar 1-Apr 7, 2018, Iberostar Cancun will only allow a maximum room occupancy of two adults or two adults and two children(0-12yrs).
The minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in.
In the event that any guests engage in inappropriate behavior disrespecting hotel staff and/or other guests or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.


Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
The beachfront Iberostar Cancun has been recognized with awards and accolades for more than 10 years in a row. It has been awarded AAA's Four Diamond Award.



All hours, fees, amenities, information and services are subject to change without notice.
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