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Hotel Xcaret Mexico

Mexico - Riviera Maya

Our Rating
1-833-530-1628
3 Nights with Air from $869 All-Inclusive
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Immerse yourself in Mexican culture at Hotel Xcaret Mexico, where the mystic jungle meets the Caribbean Sea and you feel ... More

Customer Rating 36 Reviews
Value
 
4.9
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.8
Room Comfort
 
4.9
4.9 out of 5
"We loved the Xcaret and the ease of using the wristband everywhere we ate or xplored. The food options and quality were excellent. Loved the different excursions available as well as the many pools, ..." – WhereEverYouGoThereYouAre
38 out of 39 (97%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.9
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.8
Room Comfort
 
4.9
4.9 out of 5
"We loved the Xcaret and the ease of using the wristband everywhere we ate or xplored. The food options and quality were excellent. Loved the different excursions available as well as the many pools, ..." – WhereEverYouGoThereYouAre
38 out of 39 (97%) customers would recommend this product to a friend.
Kayak included private beach area Sunrise from our balcony. infinity pool area View From Room Pelican Amazing Kayak View from our balcony right before sunrise.
All Customer Reviews
1-4 of 36 reviews. Sort by
April 23, 2018
Hotel Xcaret Mexico was awesome

No detail for guest comfort or excitement was overlooked by the designers of this property. We have stayed twice and still have not experienced all the hotel and parks have to offer. the suites are roomy and the free refreshments in the mini fridge are a real treat. The food at the various restaurants is tasty and offer a wide variety. We especially enjoyed the Chibali restaurant. Our servers, Erika Ortiz, Landri Puc, and Erika DeLucas were a hoot and made us feel special.. They didn't miss a thing. The one minor problem we encountered was quickly resolved by the wonderful Guest Services Manager, Jhosimar Hena. This was our second eight day stay and we are already planning our next vacation there.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Garland, Texas
Age: Over 65
Travel: 1-2 trips/year

April 23, 2018
Exceeded My Expectations

I was extremely happy with this hotel and what was included in the price. All fun inclusive! can't beat that! Super friendly staff and felt safe the entire time.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

April 22, 2018
Upscale value!!

The hotel is beautiful ,comfortable, delicious and can't wait to come back. I have traveled all over and many times in Cancun and I have never said this! I write this review on my phone in the very comfortable bus on the way to the airport. The architecture of the hotel mixes nature and technology and everywhere you look you are surprised and amazed. The food was really good and I'm from NY and Vegas so I know good food. It wasn't amazing but it was really good no complaints. My husband loved the street taco guy every night and the Japanese restaurant has fresh sashimi and rolls. The beds were great , the people that work there weren't cheesy just low key friendly and helpful. The spa was top notch I went two times. Kayak through the lagoon was a must. The parks are great, we've been to them before and having them included is a great deal! My only complaint was Spirit airlines. I haven't heard anything positive about them and now I know why. I only chose them because their flight landed in Cancun at 10:00am while the other chooses arrived later in the day. Without rehashing all the extremely ridiculous details, we got to Mexico at 7:00 pm 9 hours later than scheduled, so my day 1 was shot and thank you spirit airlines I'm sure you're used to unhappy customers. At airport now hopefully they won't screw up our departure. But don't think twice about choosing this hotel over another. I looked through reviews for 2 weeks and didn't find 1 complaint about xcaret. Thus is a great trip!!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Las Vegas
Age: 45-54
Travel: 1-2 trips/year

April 21, 2018
Xcaret is nearly excellent

Excellent service in many ways but the staff is not all on the same page about some details causing some confusion like taking over 30 minutes to deliver our bags that the room. The room and the hotel are so beautiful down to the small details, handpainted items, etc. Amazing facilities, fun activities, and friendly and helpful staff made it worthwhile. Some of the food was excellent (the asian restaurant and the mexican sweets and deserts) but most of it was just average buffet style. The pools are amazingly beautiful and so are the ocean views. I suggest getting a room with an ocean view and I would be happy to stay here again. We had such a fun time at the hotel and all the parks.

Xcaret is nearly excellent
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Texas
Age: 35-44
Travel: 1-2 trips/year

Room Information

900 suites with views of the gardens, coves or beaches, plus 300 thread-count Egyptian cotton linens, Nespresso, iron/ironing board,in-room safe, work desk, traditional Mexican hammocks on balcony, Jacuzzi tub with separate shower, luxurious toiletries, make-up mirror, hair dryer, HD flat-screen TV with PPV movie selections and complimentary Wi-Fi.

Room Details

Suite Garden
Hotel/Studio Unit Details

Suite River
Hotel/Studio Unit Details

Swim Up Garden
Hotel/Studio Unit Details

Suite Ocean View
Hotel/Studio Unit Details

Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

Soaking in the culture at this ALL-FUN INCLUSIVE® Mexican-inspired experience that's like no other.

All the beautiful rivers, natural coves and white sand beaches that surround the resort.

Hotel Xcaret offers free, shared airport transfers - running every 30 minutes.

The gym & a training circuit in a natural setting - ocean breezes are great motivators.

 

What We'd Change

The resort is large, but there is plenty of room to get lost, lots of restaurants and bars to visit and access to all Xcaret parks.
 

Why You Should Go

Unlimited access to all the Xcaret parks, where you can hike, swim, snorkel & explore all you want.

The spa, enveloped by the river and a jungle, offers a temazcal experience and salt water isolation cabins.

Each Casa caters to a specific moment in your life - whether you have little kids or are empty nesters.

Everything Flows® concierge service makes sure your stay is beyond magical.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour All-Inclusive
  • 6 Bars/Lounges
  • 10 Restaurants
  • Massage/Spa Treatments ($)
  • Hammocks
  • Wireless Internet
  • Watersports Center ($)
  • Tennis Courts
  • Loungers at Beach and Pool


Nearby Excursions & Attractions

  • Chichen Itza and Coba Ruins
  • Eco-Adventure Tour(s)
  • Historical Site(s)
  • Mayan Ruins
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Hotel Xcaret Mexico

Carretera Chetumal, Puerto Juarez Kilometro 282, Solidaridad

52(998)881 9836

Hotel Description

Hotel Xcaret Mexico: Xceptional & Xciting All-fun Inclusive Mexican Experience

Immerse yourself in Mexican culture at Hotel Xcaret Mexico, where the mystic jungle meets the Caribbean Sea and you feel inspired, maybe a little mesmerized by your surroundings, but definitely relaxed as your sip a mezcal cocktail created especially for you. When you want to take a break from chillaxing, you can tap into your adventurous side with unlimited access to the Xcaret parks - Xcaret, Xel-Ha, Xplor, Fuego, Xoximilco, Xenses, Xenotes and Xichen (transportation included.) This palatial resort has it all: the awesome of all-inclusive, stunning tropical flora and lots of amazing adventures all wrapped up in the warm culture of the Mexican Caribbean.

Here are some good tips to know: Your meals are also included at Xcaret, Xplor, Xplor Fuego and Xenses (no reservation needed.) And, when booking tours at Xelha, Xoximilco, Xixhen and Xenotes, you'll need to make a reservation 24-hours in advance.



DINING

If you're up for an Epicurean Odyssey, you're in luck. Here, the global flavors include everything from authentic Mexican gastronomy to dynamic Asian to fresh seafood. Bring your appetite.

Le Trajinera
Type: International
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30-5pm; Dinner - daily, 6pm-11pm
Description: Trajinera offers the best land and sea fare in the Caribbean.

La Cantina
Type: Mexican Steakhouse
Hours: A la carte dinner, 6pm-11pm; after dinner, 11pm-2am; Late night snacks, midnight-5am
Description: A traditional cantina environment and cuisine with the addition of steaks as center stage. On the ground floor, you can try meat cuts cooked to your liking. In the evening, an atmosphere of festivity revolves in the mezzanine area, with music, a snacks menu, original cocktails, as well as a variety of Tequila and Mezcal. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Ha ($) Not Included
Type:
Mexican
Hours: Dinner, 6pm-midnight
Description: Discover the contemporary Mexican cuisine in an intimate and chic atmosphere, where, with each dish, the Chef tells a story. A contemporary design showcasing a water vortex, a unique cocktail bar and a private cava and dining room. Reservations are required. *Not a part of the all-inclusive - extra fees are applied.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Mercado
Type: Mexican
Hours: Breakfast, 6am-11:30am; Lunch, 12:30pm-4:30pm; Dinner, 6pm-11pm
Description: Fresh products, colors and vibrant textures will highlight each of the 10 stations representing a unique style from a different region.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Chibali
Type:
Buffet
Hours: Breakfast, 7am-11:30am; Lunch, 12:30am-5pm; Dinner, 6pm-11pm
Description: Delight with your friends and family in a buffet style restaurant through themed tidbit stations and snack bars, ideal for the children to dine and be entertained.

Teatro Del Rio
Type:
Tasting Menu
Hours: Dinner, 6pm-11pm
Description: Market-fresh a la carte seafood selections served in an open-air, beachside atmosphere.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt. Reservations are required.

Xin-Gao
Type:
Asian
Hours: Dinner, 6pm-11pm
Description: From a dynamic teppanyaki, the fire of the robata grill, a Western tatami, a luscious sushi bar. The Mixology Bar is the perfect complement for this dining experience. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt. Reservations are required.

Las Cuevas
Type: International
Hours: Lunch, 1pm-5pm; Dinner, 6pm-11pm
Description: International flavors served at breakfast, and for dinner, you can discover Mexican wine with the perfect pairing with each dish.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt. Reservations are required.

Snack Bar Las Playas
Type: Snack Bar
Hours: Lunch, 11am-5pm; Dinner, 6pm-11pm
Description: The snack bar is only available for Casa Fuego, Casa Aqua and Casa Tierra's guests. It is located in the Pozas area of the resort.

Fuego
Type: Contemporary & Minimalistic
Hours: Breakfast, 7am-11am; Lunch, 12:30pm-5pm; and Dinner, 6pm-11pm.
Description: This restaurant is only available for Casa Fuego's guests. It is located in the Casa Fuego area of the resort.

All hours are subject to change.



BARS/NIGHTLIFE

Bar Pozas I at Casa Viento
Open daily.

Lobby Bar
Open daily.

Bar Pozas II at Casa Espiral
Open daily.

Pool Bar at Casa Viento
Open daily.

Casa Fuego Bar
Open daily.

Rooftop Bar
Open daily. *Only open for Casa Fuego guests.



BEACHES AND POOLS

Soft white sandy beaches nestled amidst rivers and coves hug the resort - your toes will be very happy. You'll also have a variety of spectacular infinity pools for your lounging, swimming or splashing pleasure. In fact, the resort boasts eleven pools (the adults-only pool and the rooftop pool are only for guests staying in Casa Fuego.)

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaking
  • Stand Up Paddle

Land

  • Fitness
  • Tennis
  • All Xcaret parks


INTERNET

Complimentary Wi-Fi is available throughout the resort.

SPA SERVICES

Muluk Spa is a natural sanctuary where you can indulge yourself with a temazcal experience, a relaxation lounge, a hydrotherapy circuit, salt water cabins and treatments in natural underground caverns.

WEDDING/HONEYMOON

Hotel Xcaret Mexico is the perfect place to host your wedding. Please contact the resort directly for more information.

CHILD CARE

At the Kids Club, the kiddos will learn all about the Mexican culture through a variety of activities that lets their imaginations and creativity run free.

ADDITIONAL INFORMATION

Location
Hotel Xcaret Mexico is approximately one hour from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm, Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Suite River
4 days, 3 nights
Travel Dates 5/6 - 7/31
Starting at $869 was $1469
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
4 days, 3 nights
Travel Dates 8/1 - 8/31
Starting at $869 was $1339
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
Suite River
5 days, 4 nights
Travel Dates 9/1 - 12/22
Starting at $959 was $1559
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!

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