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Hilton Puerto Vallarta Resort

Mexico - Puerto Vallarta

Our Rating
4 Nights with Air from $809 All-Inclusive
Info Customer Reviews Questions & Answers

It's time to say adios to the hassles of the everyday and venture to a place where "complicated" isn't in the vocabular ... More

Customer Rating 58 Reviews
Value
 
4.2
Service
 
4.5
Beaches & Pools
 
4.2
Dining Options
 
3.6
Room Comfort
 
4.1
4.2 out of 5
"This took tops to all of the trips I have taken in the past. The hotel was fabulious and we so enjoyed the balcony, even though it was mostly of the hotel next doors roof, but that was o.k., the palm t..." – Sandbarlouise
54 out of 70 (77%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.5
Beaches & Pools
 
4.2
Dining Options
 
3.6
Room Comfort
 
4.1
4.2 out of 5
"This took tops to all of the trips I have taken in the past. The hotel was fabulious and we so enjoyed the balcony, even though it was mostly of the hotel next doors roof, but that was o.k., the palm t..." – Sandbarlouise
54 out of 70 (77%) customers would recommend this product to a friend.
Sunset from our room Adult only section Panoramic photo from our balcony on the 8th floor (partial ocean view). Room We Were Put In view from the room looking to the hotel from the beach at night Room We Were Told We Were Getting Roof top pool view
All Customer Reviews
1-4 of 58 reviews. Sort by
September 12, 2017
Great resort

The staff and service at the Hilton Puerto Vallarta goes above and beyond. The staff was very attentive. When we were finishing up our micheladas, the bartender already started making our next round. The waitstaff noticed we cheered our little sister's birthday at dinner and they came out with a cake and candles after our meal. I was very impressed. Our room was clean and we had a great ocean and pool view. The lobby is just gorgeous and open air. The hotel landscaping was great. The location is perfect, not too far from the airport and a 10 minute drive from the downtown area. I would definitively come back here again.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Sunnyvale, CA
Age: 25-34
Travel: 1-2 trips/year

July 7, 2017
Amazing staff

Beautiful hotel, extremely accommodating, the staff goes above and beyond with everything they do. Food was good, just a little repetitive. Only negative was the excursions they were expensive and weren't really what they claimed to be (i.e. the most romantic excursion was not romantic in the least because there were 4 boats of people and you couldn't enjoy any of it). Also there seemed to be a disconnect with cheapcarribean and the hotel, we told them it was out honeymoon but the hotel didn't get the info but the hotel made up for it and fixed everything.

Roof top pool view
2 of 2 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Tennessee
Age: 25-34
Travel: 1-2 trips/year

June 16, 2017
Honeymoon

My husband and I went to Puerto Vallarta for a Honeymoon. We had high expectations for a Hilton brand hotel. The staff was so friendly and helpful. Definitely better staff assistance than other resorts I have stayed at. The first night we got there, the hotel staff had left a nice note and champagne in our room for our stay. They also provided a lovely dessert at dinner with "Happy Honeymoon" written in chocolate on the plate, excellent touch. The rooms were fairly standard but comfortable, The rooms were very clean throughout our stay, housekeeping gave us extra aloe (also a thoughtful item in a sunny destination). The pools and grounds were well kept and clean. We enjoyed all of the food. Before our stay we had read reviews complaining that the food was not "creative" and was not original. We disagree - the food was delicious. Each restaurant had different options, although not extensive menus with a large amount of options. Each menu gave a good selection for any palat and the food was delicious. Overall it was a wonderful experience. We would highly recommend a stay at this hotel. In addition, this is the second trip we have booked with CheapCaribbean.com. I would recommend them to anyone! We had some scheduling issues come up because of a change on the airlines behalf. We were notified immediately and they helped us resolve our issues. They did a wonderful job.


6 of 7 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Bismarck, ND
Age: 25-34
Travel: 1-2 trips/year

June 9, 2017
Terrible Resort with Excellent Service

I called Cheap Caribbean to assist me booking a vacation for myself and three friends (all are male/29 years old) who get together only once per year. After speaking with a representative from Cheap Caribbean she suggested we stay at the Hilton Puerto Vallarta due to its high rating. I don't understand how this resort has such a high rating, We were extremely disappointed and the vacation was a complete waste of money, and resulted in a horrible time. If it wasn't for the excellent staff at this resort I'd give it a 0/10 rating. The staff goes out of their way to make sure you're comfortable however the quality of the food and the fact that the resort literally shuts down at 10pm resulted in a horrible experience. Pros: -Excellent staff - A+++ -Breakfast - Stick with eggs/grill/chilaquiles bar -Lulu, hotel staff member who suggested a nightclub that compared to Las Vegas. Had a great time here. Cons: -Entire resort shuts down at 10pm (Restaurants/bars/pool lights) -Food quality - poor quality/over cooked/cold/burnt beans/limited variety -Restaurant food was poor quality, even premium dishes -Buffet - only Mexican food/same items everyday -Herbs (mint/cilantro) were black in both the bar and restaurant -Watered down alcohol -Got sick from seafood -Restaurants only available for dinner - denied entry at 9pm w/o reservation - had to go into the city for food -Only two pools (kids) and one adult small pool upstairs -Keys kept getting deactivated (keys weren't even wet) -No late night entertainment on hotel grounds -Extremely poor internet connection, -Have to pay for internet access in the room In conclusion, if you like to stay up late or care about food quality I would never suggest you stay here. These two things really ruined out yearly vacation together.


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Overall Rating: 1
Value
 
1.0
Service
 
5.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
5.0
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From: New Jersey
Age: 25-34
Travel: 3-6 trips/year

Room Information

The Hilton Puerto Vallarta boasts 451 rooms and suites, each featuring the luxurious Hilton Serenity Bed and Bath Collection (TM). Designed with comfort and convenience in mind, these rooms are outfitted with modern decor, deluxe amenities and inviting views that illustrate the true meaning of luxury. Balcony/terrace, LCD TV, alarm clock with MP3, rain shower, safe deposit, bathrobes/slippers, mini-bar, Peter Thomas Roth brand amenities, iron/ironing board, Wi-Fi ($ in room).

Room Details

Resort Room
Hotel/Studio Unit Details

Partial Ocean
Hotel/Studio Unit Details

Deluxe Ocean
Hotel/Studio Unit Details

Junior Suite Hacienda Garden (available beginning 1/3/18)
Hotel/Studio Unit Details

Junior Suite Hacienda Pool (available beginning 1/3/18)
Hotel/Studio Unit Details

What's to Love

Both pools in the central courtyard feature a spectacular view of Bandera's bay and the mountains. A handcrafted drink from the Beach Bar just adds to the great environment.

 

What We'd Change

You won't find big entertainment shows at the resort, but you're walking distance to downtown where you can find more nightlife.

 

Why You Should Go

The Hilton in Puerto Vallarta is the ideal resort for families and couples. Located right on the beach and just steps away from shopping malls and much more, there's something for everyone to enjoy.

Available Amenities

  • Children's Activities
  • Concierge Services
  • Cribs Available on Request
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Spa ($)
  • Parking
  • Safe Deposit Box
  • 6 Bars/Lounges
  • Shopping
  • 10 Restaurants
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Room Service
  • Honeymoon Packages ($)
  • Convenience Store ($)
  • Tour Desk
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Freshwater Swimming Pool(s)
  • Gift Shop ($)
  • ATM/Banking ($)


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Shopping

Map of Local Area

Puerto Vallarta is one of the friendliest and most diverse beach destinations in the world. Once but a tiny fishing village, Puerto Vallarta is now a world-class resort area that has retained all of the quaint charms of the original village.

Hilton Puerto Vallarta Resort

Avenida De Las Garzas S/N, Zona Hotelera Norte, Puerto Vallarta

011 52 322 176 1176

Hotel Description

Hilton Puerto Vallarta Resort: Luxury Made Easy

It's time to say "adios" to the hassles of the everyday and venture to a place where "complicated" isn't in the vocabulary. The Hilton Puerto Vallarta Resort is an all-inclusive, contemporary haven where ease meets luxury. Its majestic views of Banderas Bay will make all your worries disappear. And just outside the walls of this modern bliss lies the best of Puerto Vallarta - shops, restaurants, bars and stunning vistas of the ocean.

Longing for that sun-kissed glow? The Hilton Puerto Vallarta offers 2 sparkling pools, including an infinity pool with a picturesque view of the bay and mountains. If lounging on the sand is more your thing, Bandera's Bay gives you the perfect setting. Basking in the warm Puerto Vallarta sun can surely work up a thirst, but don't be surprised how easy it is to get a drink in your hand. Conveniently, located pool and beachside, the Beach Snack-Bar ensures you won't have to stray too far.

After a few hours spent indulging in the pristine water, drop the kiddos off at the Kid's Club where their imaginations can run free. Then, grab your honey and mosey over to the on-site spa. If you're looking for a unique experience, try the Flotarium where you'll find the true meaning of relaxation!

The Hilton is always looking for ways to innovate and improve. In January 2018, the new Hacienda at Hilton section will open, offering new restaurants, bars and areas to relax. The Hacienda section will reflect Mexican culture with its decor, outdoor terraces and culinary experience. All this complements the resort's gorgeous beachfront with views of Bandera's Bay as the backdrop.



DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

La Bonita
Type: Deli
Hours: Daily, 8am-4pm
Description: Deli-style eatery serving sandwiches, snacks and coffee.

Le Delice
Type: French
Hours: Daily, 6pm-11pm
Description: Enjoy a view of the garden and pool while delighting in French cuisine made with local ingredients. Reservations are required.

Sea Fire
Type: International
Hours: Breakfast- daily, 7am-noon; Lunch- daily, 1pm-5pm; Dinner- daily, 6pm-11pm
Description: Main buffet restaurant located by the pool and beach area, specializing in local delicacies and International dishes.

La Catrina
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Overlooking the garden and pool, this inviting restaurant serves delicious Mexican cuisine. Reservations are required.

O West
Type: Snacks
Hours:Daily, 10am-10:30pm
Description: Laid-back eating area serving appetizers and handcrafted martinis and tropical drinks.

iL Formaggio
Type: Italian
Hours:Opening January 2018
Description: Take a trip to the old continent and enjoy the delicacies of traditional Italian cuisine.

Fogo
Type: Snack Bar
Hours:Open daily
Description: During the day, you can grab light bites and a variety of cocktails. At night, enjoy the tasty dishes of our Brazilian Churrascaria.

Talavera
Type: International
Hours:Opening January 2018
Description: Overlooking the pool in the Hacienda section, this restaurant offers a breakfast buffet, seafood lunch and themed dinners at night.

El Rincon
Type: Gourmet fast food
Hours:Opening January 2018
Description: Gourmet fast food made with fresh ingredients to have on the go.

La Bonita
Type: Deli
Hours:Open daily
Description: Stop by this deli-eatery to pick up pastries, snacks or coffee.

All hours are subject to change.



BARS/NIGHTLIFE

The Beach Snack-Bar/Fogo
Located poolside and beachside. Reservations are required. Lunch- daily, noon-6pm; Dinner- daily, 7pm-11pm.

Lobby Bar
Located in the main lobby, serving a variety of tequila options. Daily, 10am-midnight.

Rhythms
Features live music and specialty cocktails. Daily, 10pm-1am.

El Pozo
Outdoor terrace. Opening January 2018.

El Patio
Pool bar. Opening January 2018.

Hacienda Lobby Bar
Lobby bar, offering a variety of tequilas. Opening January 2018.

Sunset Terrace
Available for Hacienda guests. Opening January 2018.



BEACH

The Hilton Puerto Vallarta is located on stunning Bandera's Bay. Sun Loungers and towel service are offered at the beach.

POOLS

Two pristine pools are centralized in the hotel's courtyard, including 1 infinity pool offering stunning views of the bay and mountains. A pool concierge, umbrellas and poolside chaise loungers are available for hotel guests.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaking

Land

  • 24-hour fitness center (equipped with latest cardio & strength machines)
  • Adventure Club (Kids Club)
  • Shopping

Golf
Golf is available near the Hilton Puerto Vallarta.



INTERNET

Wireless internet is available in all public areas throughout the hotel and in guestrooms for an additional charge.

SPA SERVICES

Ki Spa offers five treatment cabins, flotarium, relaxing terrace, Jacuzzi, steam room and a variety of treatments like relaxing massages, sports massages, reflexology, oriental rituals and more.

WEDDDING/HONEYMOON

The Hilton Puerto Vallarta offers wedding and honeymoon packages including a wedding coordinator for an additional charge. From now through December 23, 2013, honeymooners will receive a bottle of sparkling wine and a wedding cake for 2 upon arrival. Please contact the hotel directly for more information.

CHILD CARE

Kid's Club at the Hilton Puerto Vallarta provides children with fun, interactive games and activities. A playground, babysitting services and children's menu are just a few of the many family-geared amenities this resort offers.

ADDITIONAL INFORMATION

Location
The resort is located 7 minutes from the Gustavo Diaz Ordaz International Airport (PVR) and 10 minutes from Puerto Vallarta's city center.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Night Stay
This resort requires a 4-night minimum stay for all travel Dec 27-31, 2017 and Mar 29, 2018 to Apr 1, 2018.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 9/21 - 12/21
Starting at $809 was $1989
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 1/3 - 3/24
Starting at $959 was $1859
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5 days, 4 nights
Travel Dates 4/1 - 6/30
Starting at $979 was $1719
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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