What We Love
- Talk about convenience, this resort is only a 5-minute ride from the airport. And where else can you swim in a grotto cave?
Things to Know
- Bermuda is the perfect place to go for a quick vacation escape...only 2 hours from most east coast gateways! What could be better?
The all-inclusive program includes the following amenities:
• Breakfast, Lunch & Dinner
• Unlimited bar brand drinks (bottles of wine & champagne are excluded)
• Nightly entertainment (seasonal)
• Afternoon tea
• Daily activities program
• Theme night buffets (seasonal)
• Non-motorized watersports
• Weekly manager's rum swizzle party (minimum drinking age 18 years old)
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Hibiscus RoomFormal dining room. Here you will enjoy fine traditional European cuisine with a Bermudian flavor which changes daily. Open for breakfast and dinner year-round.
- Various Lounges/Bars-The Palm Court
-The Bayside Bar and Grill
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold†
- Bicycle rentals†
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold†
- Bicycle rentals†
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Water sports
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Children's program, onsite †Offered seasonally.
- Direct access to a beach
- Fitness center on-site †
- Hot tub1 Outdoor Hot Tub
- Motorized Water Sports †
- Non-Motorized Water Sports †Snorkeling
Kayak
Windsurfing - PoolThere is 1 pool onsite.
- Spa †Natura Spa (Cave Spa)
- Tennis court †There are 4 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf course located within 5 miles of the property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Will Definitely Return
This was our 5th or 6th time staying, haven't been in a few years. The changes made were amazing to include lobby, restaurants, etc. I was a little put off initially by the new flooring but actually is a great idea. No worrying about slipping on wet tile and will not set off any reaction for people that have allergies to carpeting, etc. Everyone working at the resort was friendly and service was always with a smile. We only had dinner one night at the resort but had lunch every day at the beach restaurant. The salmon tacos are amazing. I didn't think I would like salmon in a taco, but it was yummy. I must point out one particular employee, Neitre (I hope I have her names spelled correctly). The 1st morning I woke up and had a little issue with the room. It was 4 in the morning, and I was tired and very cranky. She had quite a bit of patience with me. All got sorted out in the end and as always had an amazing stay. I wish there was less rain, but one cannot control mother nature. I can't wait to return. By the way, most of the people staying at the resort have been coming for years. That itself speaks for the quality of the resort.
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One of the best vacation resorts I've been to.
This was one of the best vacations I've ever had. The Grotto Bay Beach Resort & Spa exceeded my expectations. The staff was attentive, informative and friendly. The food was delicious. There are so many things to do there. The spa service was great in the cave. The grotto cave was cool and refreshing. The front desk was helpful on using the bus transportation and any questions we had. The resort is on a hill so be prepared to get your steps in. I suggest getting the all inclusive meal packages, it saved money. If you want a great room view request 3rd floor. Highly recommend!
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Not worth the price
I would say this is a 3-star hotel. Room decoration is outdated. Ocean view is misleading. It's actually bay view. AC was noisy. Food was just ok and overpriced. Beach is small and crowded. The only advantage is close to the airport.
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Second Stay…loved it !
We just stayed at Grotto Bay for the second time. We had an amazing vacation. We landed at the airport and within 30 minutes and a $15 taxi ride we were at our happy place. Everyone who works at Grotto Bay is so friendly and helpful. It was exactly as we remembered it from 2023 but only better with the renovations to the main building , dining rooms, the addition of the rooftop bar and the expanded area of beach loungers and umbrellas. We chose the all inclusive supplement again because this is a great option for us. We used the kayaks , paddle boards , and floating mats. We utilized the free bus pass as there is a stop out front. We enjoyed exploring the island after breakfast and came back “home” for a late lunch , relaxation and swim at the beach ( or pool ,or cave ) , afternoon tea , drinks /tapas at the rooftop bar and a late dinner. What makes this resort special besides the beach and the beautiful views from our balcony is the wait staff and bartenders . I have to give a shoutout to Matthew who keeps everything running smoothly , Vinay , Wilfredo , Glady , Michael and Duane to name a few but they are all great. They are always going out of their way to make the guests happy and never said no to any of our requests. Can’t wait to go back for our third trip next year.
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Amazing holiday
I was deliberating over writing a review because I don't normally, but felt compelled after reading 'the previous Karen' review (I'd be surprised if she didn't moan about everything and is basically painting an inaccurate picture). In the round grotto bay is an absolutely fantastic resort and we would highly recommend. We found the comments about food and service to be wholly inaccurate - it's an absolute high end catering powerhouse. The 4 of us hadn't experienced much like it, especially as the hotel was at capacity. Personally my family hired the pergola for my wife's birthday and it was an incredible evening, made better by Glady's attentive assistance. I would 100% recommend doing this. By mid morning the loungers do get taken by the pool to an extent but they're loads spare 2 mins away on the beach. My 8 and 10 year old had the absolute best time with all the water sports and extra equipment. There's actually a family of maybe 8 parrot fish live near the pergola which you can regularly see. Transport around the island is easy and convenient on the bus service although keep an eye for unofficial taxis inflating prices (tobacco bay). Opposite is a national park which is stunning and the crystal caves are walkable and close. The panorama lounge is a fabulous way to end the day with a cocktail. Being candid, for us we had niggles with the accommodation but felt once raised to management level our concerns were dealt with. Finally, if you get the opportunity the Dolphin Quest is ten out of ten. Enjoy Bermuda!
- AdvisoryWe are delighted to advise you the new Palm Court Restaurant is open! The restaurant will offer a new menu and more seating, yet still serve up the delicious food and friendly service that we are known for, with even better views. The contemporary Island inspired design and Mediterranean-Bermudian themed menu will complement the dining experience further against the backdrop of azure ocean horizons from every angle.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed