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InfoCustomer ReviewsQuestions & Answers
Grotto Bay Beach Resort won The Noble Beach Prize for the Most SPAsome Experience. 2017!
Grotto Bay Beach Resort is n
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Grotto Bay Beach Resort won The Noble Beach Prize for the Most SPAsome Experience. 2017!
Grotto Bay Beach Resort is nestled amid 21 acres of beautifully landscaped,
oceanfront grounds. Lush, manicured property features 3 private beaches and
some of Bermuda's most protected ocean waters.
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"Our family went to Grotto Bay to celebrate my parent's 60th wedding anniversary. None of us had been to Bermuda before and we wanted an all-inclusive arrangement, so Grotto Bay seemed to be a perfect f..." – KWADublin
74 out of 82 (90%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.4
Service
4.5
Beaches & Pools
4.2
Dining Options
4.2
Room Comfort
4.2
"Our family went to Grotto Bay to celebrate my parent's 60th wedding anniversary. None of us had been to Bermuda before and we wanted an all-inclusive arrangement, so Grotto Bay seemed to be a perfect f..." – KWADublin
74 out of 82 (90%) customers would recommend this product to a friend.
All Customer Reviews
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March 24, 2019
Wonderful
If you are looking for beauty and relaxation this is a wonderful place. Everyone us friendly and helpful. Well kept location. You should definitely consider all inclusive
My wife and I went for 5 days. It was the Most Boring experience we’ve ever had. This resort has Absolutely NO entertainment, every meal it’s the same cheap food they’ Offering. It’s cold and no one Never mention that it would not have any kind of entertainment. Even at the bar for 4 straight days they had no proper drink eg. pina colada which was promised everyday and still None. Horrible service and very Expensive. Go somewhere else. I will Never return ☹️☹️☹️
Stunning views of Bermuda at the resort, Staff was extremely helpful and food just amazing. Traveled the beaches by local bus. Family friendly. Will definitely go back to this resort. Checking out the caves is a must. The Cave on sight is breath taking.
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What's the best excursion? How much should you tip?
Ask a question about Grotto Bay Beach Resort All Inclusive or help someone else answer theirs.
Can you answer these questions?
14 questions, 55 answers.
What is your best drink?8 answers
Are all 3 restaurants included in all inclusive for eating everyday?
6 years, 74 months ago
RJ
This resort offers a wide variety of delicious beverages. All restaurants are included in the all inclusive package, however some items may be an additional cost.
CaitlinCC
Yes, two dining rooms are dinner choices. The poolside grill is the lunch option and also where theme nights were held.
Oleander
I thought the Dark and Stormy was a little strong for poolside sipping but was excellent as an afternoon or evening cocktail. I loved the Rum Swizzle, it was strong but still fruity. Cymone's surprise was tasty too.
fern428
Yes, although only one is nice. (Magnolia)
Casey20
There are two choices for breakfast and two for dinner. One choice for lunch by the pool and beach, They were all good with a variety of choices and had great service.
RYoda
I stuck with the dark and stormy, but if you get waited on by James, ask for his signature drinks. They were fantastic. Also, you can eat at any of the restaurants.for the all inclusive.
Kier
Yes! I would definitely recommend the all-inclusive. Food is very expensive in Bermuda as a whole so we definitely got our money's worth. We liked the drinks on the all-inclusive menu better than the non-inclusive menu. You can purchase these and they will just charge it to your room. The best thing is that you get a $200 room credit booking through Cheap Caribbean. So if you want to try a drink off the all-inclusive menu, it's covered by the credit! All in all, a win-win. Some of my family liked the Swizzle which is the drink of the island but my personal favorite drink was the Dark and Stormy (Dark Bermuda rum and ginger beer). Purchased bottles of Swizzle for them to take back home and more rum and ginger beer at the airport Duty Free shop. You're allowed one bottle per adult. Of course I bought more but the extra money was very minimal so definitely worth it. I paid an extra $5 for three more bottles...no brainer!
BermudaBound
Breakfast, Lunch by the pool, and both restaurants (Hibiscus & Palm Court) are included with all-inclusive.
Checkout my review (Joey216) for more detail.
Joey216
Are the rooms air conditioned at the resort?8 answers
5 years, 63 months ago
Pennsylvania
All rooms at this resort do come equipped with an air conditioner.
BethCC
Yes and you control them in the room.
RYoda
Yes, they are all air conditioned.
Kier
Yes, the rooms are air conditioned but not too strong during the day. That is fine given that we were gone all day. For some reason, the air conditioner was much stronger during the night while sleeping which is when you want it to work most. I did not consider it a problem.
BermudaBound
Yes, the rooms are air-conditioned with a thermostat in the room.
Joey216
Yes, and they work very fast
Chelly89
Yes A/C is in all rooms and dining rooms.
WJM91
Yes, and you control the temp
RioLeo54
What time does the bar open?5 answers
How many bars are there and what time do they open and close? Also is there one close to the pool?
Thanks
4 years, 51 months ago
Buffalo New York
There are 2 bars that are open noon-1am.
One of them is a bar by the pool, however, it is seasonal (opens end of March).
CCGreg
There is a bar at the pool...it opens at 12:00.
bermudalover
I believe there are 2 bars, one near the lobby by Palm Court and the second is right next to the pool, and is basically a swim up.
I am not certain on the hours of the bars, but I believe the one near palm court opened around 11:30 or noon (after the breakdown breakfast) and is open until at least 1am if not 2am or later.
The bar by the pool opened around noon, lunch would run to 3pm or so, but the bar would was open until at least 5 or 6pm, but the pool is 24 hrs.
Sorry I cannot speak to the hours better, but you can take drinks to go, so what we would do is get one or two each after eating and take them with us to the room.
Joey216
1 bar near pool - says swim up but there is actually about 5 feet between the bar and pool. I'm guessing the bar staff will bring drinks over to you. Not sure what time they open -
BrianMcG
There are two bars, one by the water which opens at 11:00AM and another inside the main building that stays open the latest until 1:00 AM
Chelly89
What does the use of the business center cost?1 answer
3 years, 42 months ago
traveller
It is $6.00 per 1/2 an hour and includes 2 computers and a printer. There is also free Wi-Fi throughout the resort. Please remember that prices are subject to change.
LizCC
How much do you charge for WLAN?3 answers
3 years, 42 months ago
traveller
Internet access is available in all guest rooms.
LizCC
There was no charge for wifi which was available property-wide.
Tutormonster
There was no charge for WiFi
LuLu2
Meals for all inclusive guests4 answers
Is there a buffet for breakfast , lunch and dinner?
3 years, 38 months ago
Austin
Please check with the resort directly for the most up to date information regarding restaurant menus. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
There is a breakfast buffet with an omelet bar, waffle maker, and pretty much any morning food selection you could want. We loved the potatoes, bacon, omelets, fruit, cereal, coffee and service.
Lunch is by the pool and is not a buffet, it uses a menu that includes a soup of the day and daily special. We loved the appetizers and salads (specifically the nachos and Caesar). They have several traditional western/american entrees (burger, chicken strips, sandwich) and also some seafood options.
There are two restaurants/rooms for dinner: MAKE RESERVATIONS!
1. Palm Court: more casual and affordable, but less 'exotic' of a menu and more western/american in choices
2. Hibiscus: more formal and expensive. If you like higher-end, meat/fish based menu this is the place for you.
**MAKE RESERVATIONS with guest services in advance**
Dinner always offered a chief special and a catch of the day at either place.
There was an international buffet for dinner on Friday.
We had all-inclusive and loved it. You can check out my review (Joey216) for more details.
Joey216
breakfast buffet. lunch is at the outside bar (we loved it). Dinner is at 2 places (connected) - 1 is buffet and other is sit down.
BrianMcG
There is a buffet for breakfast, and dinner. Lunch is a sit down and order by the water with many choices! There is also an option of a fancy sit down dinner.
Chelly89
Is the pool open 24 hours?2 answers
2 years, 33 months ago
tmpm75
Most pools at resorts close at sundown between 5-7pm. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes. No lifeguards though.
hrothgar
Is the all inclusive price per person or per couple?2 answers
2 years, 33 months ago
Cait
Generally the pricing on our website is per person based on double occupancy.
JeannieCC
Per person
RioLeo54
Are box lunches available?2 answers
If we pay for all inclusive , can we get a box lunch when we want to venture off to another beach off premises?
Thanks
2 years, 27 months ago
New Jersey
Please check with the resort directly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Yes you can ask for boxed lunch with all inclusive. Lunch is only served 12-4 at poolside cafe.
Amoli
Can you smoke at the property?3 answers
2 years, 26 months ago
Michigan
Smoking is not permitted indoors. There are designated smoking areas outdoors on the premises.
CCGreg
I saw people smoking outside. Not many as I expected, but did see a few.
InfiniteReality
Yes
Luckiedog
Are the pools heated?4 answers
2 years, 25 months ago
SLR518
According to the resort's website the pool is heated during the winter months.
CCGreg
No
LeaAnn
Yes!
Shahida
Yes
Luckiedog
How far is this location from the airport?3 answers
Which airport is nearest, if there are more then one?
2 years, 24 months ago
Anthony
Located 0.5 miles away from Bermuda International Airport (BDA). Approximate driving time is 5 minutes. The historic town of St. George's, Bermuda's original capital, is only a 7 minute drive away, and Hamilton, Bermuda's largest city, is only 20 minutes away. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Approximately 10 minutes away.
LeaAnn
Airport is just over the water. $8 fare. But there is no walk way, otherwise you could walk.
Shahida
5 min and save money take bus .
Luckiedog
What exactly do you have to pay for on the resort? It says all inclusive but others mention paying for things.5 answers
1 year, 22 months ago
Boston
Things not included would be excursions, top shelf/imported liquors, higher-priced food items, as well as additional services such as spa services, etc.
Features included in the all inclusive:
Accommodations as selected
Breakfast, lunch & dinner
Afternoon tea
Unlimited bar brand drinks (bottles of wine & champagne are excluded)
Nightly entertainment (seasonal)
Daily activities program
Theme night buffets
Weekly Manager's Rum Swizzle Party
JeannieCC
You pay for any additional tip you wish to leave and certain top shelf alcohol is an additional surcharge if used in your drinks. Any motorized water sports (boat rental and jet skis) will have an additional cost as well.
LeaAnn
We did the all inclusive & didn't pay for anything. You get breakfast, lunch and dinner ... beach/pool towels ... snorkel gear, floats, etc.... and drinks from the all inclusive drink menu ... you can also check-out a small sailboat (sunfish) ... even get bus/ferry passes ... all for no additional charge.
The drinks cover pretty much everything, but you won't get the premium spirits. Unless you drink your spirits neat, you probably won't notice anyway. And although the all inclusive spirits are not "premium" per se, they're still reasonable quality. In any case, if you order/request premium spirits, I believe you'll get some sort-of surcharge.
hrothgar
Your more expensive alcohol was not included (Grey Goose, Tangueray Gin, etc.) in the all-inclusive. At Grotto you can either go all-inclusive or not.
MarleneM
They have both, all inclusive and pay as you use. With all inclusive you only have to pay if you use their spa service. Everything else is included. Service was excellent.
Shahida
How far away are ocean view superior rooms from pool & restaurants?5 answers
How far away are the ocean view superior rooms from pool & restaurants?
1 year, 21 months ago
Maryland
This would depend entirely upon which building, which room, etc. Generally the rooms aren't too far from the restaurants, etc.
JeannieCC
The resort is hilly and there are many stairs. Depending on which building you are assigned will depend on distance. It was a decent trek down for us and many stairs to the pool, beach, poolsode bar and restaurant.
LeaAnn
The restaurants are both in the main building which is adjacent to the building with the ocean view superior rooms. The distance between the two buildings is perhaps 20 - 30 yards.
The pool is down the hill from both buildings at maybe 70 - 80 yards. The walk down to the pool is no big deal. However, if you're out of shape or have knee problems, etc. the walk back up could be a challenge. I'm not in very good shape & my knees are so-so & I didn't have any trouble. A couple of times after a few drinks I felt slightly winded, though.
hrothgar
100s building is close, but I was in 400s. Little more walk. And to go to main building, where breakfast and dinner was served, you have to walk steps towards uphill.
Shahida
The pool and beach are next to each other and the Rooms had wonderful view and a cave you can swim in
Luckiedog
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Room Information
Grotto Bay Beach Resort All-Inclusive features 201 guest rooms in 11 cottages, all rooms were newly refurbished and renovated in 2010 with custom designed traditional island furnishings enhanced by bright tropical prints and featuring a marble bathroom with traditional pedestal sink. Amenities include coffeemaker, iron & ironing board, refrigerator, in-room safe and internet access.
Talk about convenience, this resort is only a 5 minute ride from the airport. And where else can you swim in a grotto cave?
What We'd Change
That the Grotto Bay Cave Club was still open...that place could jam!...but thank goodness you can still go for an incredible swim!
Why You Should Go
Bermuda is the perfect place to go for a quick vacation escape...only 2 hours from most east coast gateways! What could be better?
Available Amenities
Tour Assistance
Beach
Business Center ($)
Cable/Satellite TV
Babysitting/Child Care ($)
Concierge Services
Cribs Available on Request
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Lounge Chairs/Umbrellas
Nightly Entertainment
Playground
Snorkeling
Swimming Pool(s)
Tennis Court(s)
Windsurfing
Sailing
24 Hour Front Desk
Poolside Bar
Dry Cleaning Services
Safe Deposit Box
Jet Skis ($)
Arcade
3 Restaurants
2 Bars/Lounges
Porter/Bellhop
Multilingual Staff
Laundry Facilities
Wireless Internet
Beach Towels
Nearby Excursions & Attractions
Golf Course(s)
Medical Facilities
Motor Boat Rentals
Scuba Diving
Water-Skiing
Map of Local Area
Bermuda is one of the oldest and smallest, but by far and away, the most populated of remaining British Overseas Territories - and oldest British Commonwealth member.
Grotto Bay Beach Resort All Inclusive
11 Blue Hole Hill, Hamilton Parish CR 04, Bermuda
1-800-582-3190
Hotel Description
Grotto Bay Beach Resort: All-Inclusive Resort in Bermuda
Grotto Bay Beach Resort is nestled amid 21 acres of beautifully landscaped,
oceanfront grounds. Lush, manicured property features 3 private beaches and
some of Bermuda's most protected ocean waters. Attractions include a large
freeform pool, boats and other watersports gear, and snorkeling/diving on a
wreck near the beach.
Flooded with saltwater and theatrically lighted to highlight transparent,
turquoise water and limestone stalactites and stalagmites, two large
underground caves provide dramatic swimming options to the ocean and freshwater
pool. Appreciating the underground caves is not just for swimmers. Enjoying
their beauty is possible from wood benches terraced into the walls.
Grotto Bay Beach Resort also features a 100-yard
pink-sand beach that runs along the ocean, supplying sunbathing on lounge chairs and
swimming in a calm bay. The large freeform pool lies just above the beach and
has two sand sunning terraces. Secluded nearby in a garden, a spa tub offers
soaking for eight, the perfect way to relax after a fun day on the beach.
This hotel is All-Inclusive.
Features include:
Accommodations as selected
Breakfast, lunch & dinner
Afternoon tea
Unlimited bar brand drinks (bottles of wine & champagne are
excluded)
This hotel includes unlimited food and drinks but not include some restaurants.
Please check with the front desk for details.
The Hibiscus Room Type: Continental, Bermudian Hours: Daily Description: Savor traditional European cuisine with a Bermudian flavor
that changes daily. Dress code: Smart casual. Jacket and tie are optional.
The Palm Court Dining Room Type: International Hours: Daily Description: Enjoy an Island inspired menu and exotic beverages.
The Palm Court also features an elegant new bar offering cocktails, wine and
beer.
Bayside Grill Type: Grill Hours: Daily Description: Located along the water's edge, serving lunch,
weather permitting, and all your favorite tropical drinks. Also featuring twice
weekly theme-night buffets with live entertainment
during the summer month.
All hours are subject to change.
BARS/NIGHTLIFE
Bayside Bar
Serving tropical drinks along the water's edge.
The Rum House Bar
Drinks and regular live entertainment.
BEACH
Grotto Bay Beach resort offers access to 3 private, white-sand beaches. Chairs
are avialable on the beach, and a small, floating water park is available in
the calm bay waters.
POOLS
A Jacuzzi and a large, free-form pool, accompanied by chairs, umbrellas and
palm trees are available for guests.
SPORTS/ACTIVITES
Water
Sail
Snorkel
Windsurf
Scuba dive
Sunkats
Kayaks
Land
Tennis
Cycling
Fitness center
Golf
The 18-hole course at the Tucker's Point Golf Club is a 5-minute drive from the
resort.
INTERNET
Wi-Fi is available throughout the resort.
SPA SERVICES
Imagine being pampered with a massage or a body scrub in a cave. That's exactly
what you can experience at the Spa at Grotto Bay Beach Resort. In the unique
setting of Prospero's Cave, you can soothe a tempest of tension among the
stalactites and stalagmites with one of these services:
Massages
Body wraps
Facials
Manicure/Pedicure
Waxing
WEDDING/HONEYMOON
Grotto Bay Beach Resort offers 3 wedding packages as add-ons to the room
category of the couple's choice. Please contact the resort for more
information.
CHILD CARE
During school breaks, a children's program is available. A children's
playground is also available to entertain the little ones.
ADDITIONAL INFORMATION
Location Located 0.5 miles away from Bermuda International Airport (BDA).
Approximate driving time is 5 minutes. The historic town of St. George's,
Bermuda's original capital, is only a 7 minute drive away, and Hamilton,
Bermuda's largest city, is only 20 minutes away.
Check In/Check Out Check-in: 3:00 pm. Check-out: 11:00 am.
A Valid Credit Card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Rollaway Beds
Rollaway Beds are available for $6.00 per day payable directly to the resort. Price subject to change.
All hours, fees, amenities, information and services are subject to change without notice.
ARPstar
