These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- Barracuda BarIs the place where the bartenders always have something refreshing for you. Just relax and enjoy the sun while you delight in one of their famous cocktails during the day. Exclusive service for adults only.
- Cafe Sole
-Serves up American coffee, cappuccino, espresso, flavored coffees, ice creams and brewed teas along with a variety of fresh baked sweet rolls, fruits, baguettes and sandwiches.
-Located in the main lobby next to the front entrance. - Cocay Cafe
-Delicious international and Mexican buffet breakfast.
-Special themed buffet dinners during the week.
-Dress code mandatory: Beach dress casual & footwear required (no wet clothes allowed) Ladies in bathing suit, it must be under dress or cover up / Gentleman: No sleeveless shirts allowed. - Ekinox Bar & TerraceRooftop above the Mirador Restaurant where there's something for everyone. With outstanding sunset views of the Nichupté Lagoon, it's a stylish retreat and a chance to live it up when the sun goes down. Exclusive service for adults only.
- El Jardin / Taco Grill
-Located in front of the main pool, it serves burgers, nachos, hot dogs and more
-Enjoy a variety of tacos and drinks 100% Mexican from Sunday to Friday. - El Mirador
-Overlooks the lagoon, with views to the most beautiful sunsets in Cancun.
-Breakfast a la carte.
-À la carte restaurant specializing in Italian Cuisine.
-Dinner service is exclusively for Children with minimum height of 1.10mts.
-Dress Code: Gentleman: No shorts, no sleeveless shirts allowed, No sandals.
-Reservations required for dinner only. - El Oriental
-À la carte restaurant specializing in Asian cuisine featuring two Teppanyaki tables.
-Restaurant service for Children with minimum height of 1.10mts.
-Dress Code: Gentleman: No shorts, no sleeveless shirts, no sandals. - La Concha
-Waffle house for breakfast
-Seafood dishes for lunch.
-Mexican gourmet menu for dinner, available from Monday to Saturday.
-This tropical and refined beach pool restaurant overlooks the turquoise water of the Mexican
Caribbean.
-Dress code mandatory for Breakfast & Lunch: Beach dress casual & footwear required (no wet
clothes allowed) Ladies in bathing suit, it must be under dress or cover up / Gentleman: No sleeveless
shirts allowed
-Dinner: Reservations Required. Dinner is exclusively for Children with minimum height of 1.10mts.
-Dress code for dinner: Gentleman: No shorts, no sleeveless shirts allowed. - Lobby Barfeatures an ideal setting for listening music before and after dinner. Exclusive service for adults only.
- Pizza Corner
Enjoy an exquisite pizzas made at the moment.
- Prime Rib House-À la carte restaurant offering Prime Rib, lobster and crab, antipasto and salad bar.
-Located at the Hotel Royal Tower Building, beside the premier swimming pool. Ocean front restaurant, with terrace area. Open from Tuesday to Sunday.
-With a surcharge for all guest, from $25USD to $30USD per person, per dinner, depending on main course selection.
-Reservations are required.
-Restaurant service for Children with minimum height of 1.30mts.
-Dress Code: No shorts, no sleeveless shirts, No sandals. - Reef BarEnjoy your favorite cocktail from the swim-up bar or around the infinite pool in a sophisticated and relaxing lounge atmosphere. Exclusive service for adults only.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Car Rental Services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children welcome
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Tour/sightseeing desk
- Travel agency†
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Laguna Conference Center, with more than 700 m2 that are easily divided into 6 independent rooms with capacity for up to 1,024 people. The Laguna Conference Center offers 2 areas for registration and different assemblies; for expo, banquets, theater type and school. In outdoor events we have beautiful spaces that include pool and beach to celebrate cocktails, themed dinners, work meetings and of course, weddings.
Hotel can arrange weddings on the beach and other outdoor areas. Wedding Coordinator is available. Consult hotel for proper arrangements.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program †
- Direct access to a beach
- Fitness center on-site †
- Hot tub1 outdoor hot tub.
- Non-Motorized Water Sports
- PoolThere are 2 pools on-site. The pool area features an idyllic location surrounded by a pristine white sand beach, and the new magnificent infinity pool, overlooking the vast blue waters of the sparkling Caribbean. Spend quiet afternoons lounging within the outdoor Jacuzzi or on the Bali Beds. This property has swim-up bars.
- Spa †
- Golf †A golf course is located within 10 miles of the property.
- Other Local AttractionsTours to Mayan ruins of Tulum, Coba and Chichen Itza.
Tours to Xel-Ha and Xcaret eco-archeological parks.
Yatch cruises to Isla Mujeres or Cozumel Islands.
Bullfights.
Entertainment and shopping centers.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16764 reviews
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Jul 01, 2025Excellent all round!
Lovely hotel with excellent staff / service. Special shoutout to Medel, Eyra and Ricardo for making our stay extra special by going above and beyond for us. Lovely food with good choice available throughout the day, good drinks selection and good location! Would definitely come back.
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Jul 01, 2025
Great stay!
We loved everything about this place. The Villas with the private plunge pool were amazing. Can’t wait to go back. Yajadira our butler knocked it out of the park and the staff felt like family.
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Jun 30, 2025
⭐️⭐️⭐️⭐️⭐️Truly Amazing Stay, Can’t Wait to Come Back!
We had an incredible stay at Grand Park Royal Cancun and can’t wait to return! From check-in to check-out, the service was top-notch and the staff made us feel so welcome. A HUGE thank you to our butler, Sarah, who was so kind, helpful, and full of great tips to enhance our stay. She made everything easy and truly went above and beyond. Fermino at the omelette station is a total pro. He handled multiple orders at once with such skill and a big smile every morning. He made breakfast a fun part of our day. We also loved Hector from valet. He was the first person we met when we arrived and he immediately set the tone for our trip. He’s super friendly, informative, and just genuinely kind. He helped with our bags, drove us to the Adult Tower, and gave us lots of helpful info. We were happy we saw him again on our way out. His warm goodbye reminded us how special the whole team here is. There was also a sweet woman at the café in the mornings (we didn’t catch her name) who remembered us and our orders. That small personal touch meant so much! The Adult Tower was peaceful and relaxing, and the entire resort was clean, beautiful, and well-maintained. Every staff member we interacted with made us feel genuinely cared for. We’ve already told our friends about this place and will absolutely be recommending Grand Park Royal Cancun to anyone heading to the area. Already dreaming about our next visit!
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Jun 30, 2025
Beautiful resort
We went for a bachelorette party and while it is a very laid back relaxed vibe we still had so much fun. The resort is beautiful, the staff is friendly. William at the hibachi restaurant was so funny & so friendly. Our butler, Yajahira was incredible!! She went above and beyond for us & truly felt like family. So thankful for her & I hope we get her again if we go back!
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Jun 30, 2025I’ll give them a fairly good
The reception at the initial meeting not welcoming. As most of us that went was disappointed at the rooms we were given because we’ve been to other places in Cancun and getting here this year , we were disappointed.
- AdvisoryThe Municipal Government of Benito Juarez (Cancun) will be charging all guests in the area of Cancun an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos (approx. $4.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.