Grand Palladium Vallarta Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

14637 reviews

• 

  Awesome

  Place was perfect. All services were outstanding! Excellent personnel Always checking in stay is everything wished for. Variety of food well done. Definitely return again! Thank you!

  Feb 16, 2026
• 

  Very Good, but with some issues

  We enjoyed our stay overall, but there were several things future guests should be aware of. We did not receive the Deluxe Panoramic Ocean View room we booked, and no refund or compensation was offered. Although the staff tried to help, the alternative rooms weren’t suitable - one was musty, which I’ve seen mentioned in other reviews and the other was a garden view. Thankfully, the room we ended up in was perfectly clean. Other's in our party also received the wrong room and weren't compensated. Be aware of this! Dining was a mixed experience. All of the reservable restaurants were closed on multiple nights, and one staff member mentioned it was due to limited staffing. Because of this, we ate at the buffet five out of seven nights. The buffet was excellent, but we were disappointed not to try everything. Also, you can only reserve restaurants for the number of people in your room. We were a group of ten, so we had to make multiple separate reservations and hope to be seated together. Portofino was wonderful; La Adelita was not. The beach is beautiful, though the swimmable area is fairly small. There were many red‑flag days, but also great opportunities to boogie board. Lifeguards were attentive, and we loved watching whales breaching from the resort every day. It’s also a fantastic spot for experienced surfers. Be mindful this resort has a lot of stairs and you will likely be doing a lot of walking. Wonderful when you sit at the pool all day indulging in beverages and eating all you can eat - but might be difficult for people who are "less able". A few additional notes: - The air conditioning wasn’t working at first, but maintenance fixed it quickly. - The resort hosts many weddings. Rooms facing the “party” pool can be loud until about 10 or 11 at night. - Entertainment was a bit lame - The location is about 45 minutes from Puerto Vallarta, 30 minutes from Bucerías or Sayulita, and 20 minutes from Punta Mita. - The staff were consistently kind and helpful. Despite the challenges with our room and restaurant availability, we still had a lovely time. With a few improvements, this resort could easily be exceptional.

  Feb 15, 2026
• 

  Close to Punta Mita

  First time doing an all inclusive. Felt a lot like a stationary cruise ship. Staff for the most part very friendly. First venture into Mexico. Good safe option.

  Feb 15, 2026
• 

  Excellent

  This resort was good, the food by the pool was repetitive, the view top notch, too many steps I hurt my ankle; cut my toe, my sister hurt her knee falling on the steps, I am scared to return their in case I get hurt their again

  Feb 14, 2026
• 

  Great resort

  The resort and Staff are fantastic, not sure you want to become a member of the travel club. Save your money and enjoy this beautiful resort as a guest. Be aware that they have a difficult time accommodating for vegans

  Feb 14, 2026