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Grand Palladium Punta Cana Resort & Spa

Dominican Republic - Punta Cana

Our Rating
5 Nights with Air from $869 All-Inclusive
Info Customer Reviews Questions & Answers

Once your flip flops step onto Bavaro Beach, you're going to melt with sheer beachy bliss. The palm tree lined shores ar ... More

Customer Rating 49 Reviews
Value
 
3.5
Service
 
3.1
Beaches & Pools
 
4.2
Dining Options
 
3.4
Room Comfort
 
3.4
3.4 out of 5
"Overall the resort was fabulous and we had an amazing time. We would recommend it to anyone. We stayed at the Grand Palladium Punta Cana Resort and Spa. The grounds are beautiful and the resort is very..." – BeachGoer73
34 out of 54 (63%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.5
Service
 
3.1
Beaches & Pools
 
4.2
Dining Options
 
3.4
Room Comfort
 
3.4
3.4 out of 5
"Overall the resort was fabulous and we had an amazing time. We would recommend it to anyone. We stayed at the Grand Palladium Punta Cana Resort and Spa. The grounds are beautiful and the resort is very..." – BeachGoer73
34 out of 54 (63%) customers would recommend this product to a friend.
First day at the beach! Post card worthy parasailing off beach View from Hotel Room pool bar Resort Beach
All Customer Reviews
1-4 of 49 reviews. Sort by
November 27, 2017
Resort Needs to improve in customer services

Resort has potential to be a real 5 Star location, however, not having a helpful, friendly customer service team, will drive customers away. 1) check in was not easy. It was disorganized. I provided all my information to check in. They still wanted print out copies of the confirmation, of course I didn’t have printed outs just the email on my phone.. Over 40 minutes to check in. 2) no one welcome us to the facility. Other resorts have beverages and cold small towels to clean up at lobby / entrance. 3) resort is big and they have one train that drive you between lobbies, restaurants, rooms. The train (supposed) goes around every 20 mins. That didn’t happen and when it did. It was full. If you asked for information no one was willing to help. Several golf carts drove by and they stop Only if you offered tip. 4) beach was dirty. Pools were nice. 5) night shows were bad. 6) game room / sport bar - one pool table, one fútbol table (which was destroyed) 7) steak restaurant had 3 hours wait. They should make it a reservation only type. Overall, I don’t think I would visit this resort again anytime soon.


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Overall Rating: 4
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

November 10, 2017
Expecting more

Quality of room remodel very poor. No internet service. Lost power for two hours during the night. Missing light bulbs, no working clock, tile work sloppy in bathrooms. Lobby staff noti well informed. Food choices limited. When I asked questions, I got different answers.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Aurora IL
Age: 55-64
Travel: 1-2 trips/year

August 7, 2017
Bdaylitcation

ROOM SERVICE WAS SLOOOOOOWWW OR UNRESPONSIVE ......food was trash!!! The only time you'll get a good meal is when you get dinner reservations at one of the top restaurants although hibachi was trash!!! The Mexican restaurant was GREAT!! The bartenders at the royal suites were the best!!! Especially Manuel and yonathan! Charlie is the head butler and he tried his best to make our stay the best it could be but overall I give the resort a 7 out of 10


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Overall Rating: 4
Value
 
5.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: New Jersey
Age: 25-34
Travel: 1-2 trips/year

June 21, 2017
Ok, but room for improvement

Check in for our trip was a complete mess. We were booked at the Punta Cana part of the resort originally but due to construction the reservation was moved weeks prior to our trip to the Bavara part of the resort. When we arrived they tried to take us to the Punta Cana and they turned us away, when we arrived at the Bavaro they said they had our room, but our paperwork was at the Punta Cana and they wanted us to go get it. We refused and they eventually sent someone to get our check in paperwork and keys. Check in for our party of 10 took well over an hour! We had asked for 4 rooms close together... Two were close the other two were as far away as they could have possibly been in the resort! The rooms were nice, we had a few issues with the lights not always working and not always getting the proper linens each day, but otherwise they were nice. Because of our large group we went to the specialty restaurants right for 6 when they opened. The steak house went pretty well the first night so on our fourth night we went there again.... totally different result. Dinner for the first 5 in our group took a little over and hour, dinner for the 2nd 5 in our group took over an hour and half to be served to us... they were very confused, not apologetic and flat out just untrained to handle mistakes. Despite these things we were able to thoroughly enjoy ourselves. The entire resort complex is huge and the train system they have works pretty well to get around the entire thing. The resort could do a much better job at letting guests know the schedule of events for the day. I even loaded their app and we still couldn't tell exactly what was going on at what times and where. The remodeling they are doing is needed as some parts of the resort are starting to look warn out. The food at the buffets was pretty good, no complaints there.

pool bar parasailing off beach
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Overall Rating: 3
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Harrisburg, PA
Age: 35-44
Travel: 3-6 trips/year

Room Information

Grand Palladium Punta Cana Resort & Spa features 535 well-appointed rooms and suites with furnished balconies/terraces. All rooms and suites include air conditioning, daily stocked mini bar, satellite TV, telephone, iron, safe deposit box, iPod docking stations, cable TV, Wi-Fi and coffee maker.

Room Details

Double Deluxe
Hotel/Studio Unit Details

Junior Suite (Available Beginning Dec 21, 2017)
Hotel/Studio Unit Details

Loft Suite
Hotel/Studio Unit Details

What's to Love

All-inclusive paradise that sits on one of Punta Cana's claim to fame, Bavaro Beach.

Take a dip into all five pools throughout your stay. One is only for sun-loving adults.

Relaxing by the beach where fruity cocktails are delivered to you. All. Day. Long.

Indulging in all kinds of delicious, stress-melting treatments at Zentropia Spa.

A mega amount of activities for everyone, including a Kid's Club and a club for the teens.

Wining big at the casino - you might as well give it a spin.

 

What We'd Change

It takes a while to get around the resort due to its size, but who could shy away from all these incredible amenities?
 

Why You Should Go

You'll be sitting under a swaying palm in no time - the resort is about 30 minutes away.

You can snorkel in the coral reef right off the shores at the resort. Dive in.

Live music every night, plus a disco for the adults & a mini-disco for the kids. Bring your platforms.

There's a shopping arcade onsite with supermarket & souvenir shop. Load up for the buds.

You've got privileges at the two other resorts in the Palladium Punta Cana complex. Three resorts for one.

Buy your tourist card before you leave - saves a step at the airport so you can get beachy faster.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Casino ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Swim-Up Bar(s)
  • Pool Bar
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Spa ($)
  • Aerobics
  • 24 Hour Front Desk
  • Sauna
  • Archery
  • Badminton
  • Basketball
  • Soccer
  • Medical Services ($)
  • Ping Pong
  • Game Room
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • Massage ($)
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Laundry Facilities
  • Snorkeling ($)
  • Catamarans
  • Dry Cleaning Services ($)
  • 13 Bars/Lounges
  • 13 Restaurants
  • Business Services ($)
  • Wireless Internet Access ($)
  • Tour Desk
  • Beach Towels
  • Beauty Salon ($)
  • Swimming Pool
  • Freshwater Swimming Pool(s)
  • Wireless Internet in lobby
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Coral Reef
  • Dive Shop(s)
  • Golf Course(s)
  • Horseback Riding
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Windsurfing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Grand Palladium Punta Cana Resort & Spa

Playas de Bavaro, El Cortesito, Dominican Republic

809-221-0719

Hotel Description

Grand Palladium Punta Cana Resort & Spa: All-inclusive Mega Fun

Once your flip flops step onto Bavaro Beach, you're going to melt with sheer beachy bliss. The palm tree lined shores are insanely gorgeous. And at this mega-sized resort, you get activities that the whole fam will love, plus tons of restaurants, bars and access to two other Palladium resorts nearby. It's time to grab a lounge chair and sun in style, beach lover.



DINING

An epicurean feast of food and flavors will keep your palate satisfied for your entire vacay. You'll have a tasty mix of a la carte and buffet restaurants featuring all your favs - steaks, Italian, Asian, Mediterranean, Tex Mex, Japanese and more. Gluten-free and allergy sensitive meals can also be prepared for you. It's reservation-free, so show up on your own schedule. Time to dig in.

La Adelita Restaurant
Type: Mexican
Hours: Daily, 6pm-10pm
Description: A la carte restaurant serving authentic Mexican dishes
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Tapeo
Type: Spanish
Hours: Daily, 6pm-10pm
Description: Dinner service focusing on Spanish tapas, beers and wines
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Bamboo
Type: Asian
Hours: Daily, 6pm-10pm
Description: Asian and Indian cuisine on tatami-type tables
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Sumptuori Restaurant
Type: Japanese
Hours: Daily, 6pm-10pm
Description: Located in the Grand Palladium Palace lobby and offers a la carte dining with Japanese cuisine specialties.
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Rodizio
Type: Brazilian
Hours: Daily, 6pm-10pm
Description: Located in the lobby of the Grand Palladium Punta Cana Resort & Spa. Offering a la carte Brazilian cuisine specialties.
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Mare Nostrum
Type: Mediterranean
Hours: Daily, 6pm-10pm
Description: Located in front of the lobby of the Grand Palladium Palace. Offering fresh and modern fish and vegetable Mediterranean dishes.
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

Arrecife
Type: International buffet
Hours: Daily, Noon-4pm
Description: International foods include BBQ, pizza, salad, ice cream and more.
Dress code: Informal; footwear required.

Las Torres
Type: International buffet
Hours: Daily, 7pm-10pm
Description: Located at Grand Palladium Palace. Special show cooking, theme nights and local cuisine.
Dress code: Informal; Shirt or t-shirt with sleeves for gentlemen.

El Behique
Type: International buffet
Hours: Lunch - daily for breakfast, lunch and dinner
Description: Located at Grand Palladium Punta Cana Resort & Spa. Special show cooking and theme nights.
Dress code: Informal; Shirt or t-shirt with sleeves for gentlemen.

El Bohio
Type: International buffet
Hours: Daily, 12pm-4pm
Description: International and local foods include BBQ, pizza, pasta, salad, ice cream and more.
Dress code: Informal; footwear required.

La Catedral
Type: International buffet
Hours: Open daily for breakfast and dinner
Description: Offering local plates, international choices, fresh fruit, juices and show cooking.
Dress code: Informal; Shirt or t-shirt with sleeves for gentlemen.

Chef Raffaele
Type: Italian
Hours: Daily, 6pm-10pm
Description: Non-smoking and located on the beach at the Grand Palladium Punta Cana Resort & Spa. Offers a la carte dining with specialties of traditional Italian cuisine. Air conditioning and outside terrace.
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

La Parrilla
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: Non smoking and located on the beach at the Grand Palladium Punta Cana Resort & Spa. Offers a la carte dining with steak and meat specialties. Air conditioning and outside terrace.
Dress code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen 12 years and older.

All hours are subject to change.



BARS/NIGHTLIFE

Twirl your swizzle stick at all 13 bars on site. Fruity drinks to beer to custom-made cocktails, you won't go thirsty. Cheers.

Caoba Lobby Bar
Lobby bar. Daily, 9am-1am

Guayacan Lobby Bar
Lobby bar. Daily, 9am-1am

Macao Lobby Bar
Lobby Bar. Daily, 9am-1am

Boca Chica Pool Bar
Swim-up bar. Daily, 10am-6pm

Saona Pool Bar
Swim-up bar. Daily, 10am-11pm

Samana Pool Bar
Swim-up bar. Daily, 10am-6pm

Barahona Pool Bar
Swim-up bar. Daily, 10am-6pm

Bavaro Amphitheatre
Theatre bar. Daily, 9pm-11pm

Punta Cana Amphitheatre
Theatre bar. Daily, 9pm-11pm

Hemingway Cocktail Bar
Cocktail bar. Daily, 5pm-midnight

Sunset Boulevard Disco
Night club. Daily, 11:15pm-2am

Sports Bar
Open 24 hours

Casino
For ages 18 and older. Daily, 10am-3am



BEACHES AND POOLS

We're not sure if you're going to love the pool life or the beach life better because both are pretty happening. With five pools (one only for adults) and white sandy shores and jaw-dropping blue waters that are beyond dreamy, your sunshine life will glow. Best part - loungers, towels and cocktail service. It's sandsational.



SPORTS/ACTIVITIES

Water

  • Sailing
  • Water gym
  • Water polo
  • Windsurfing
  • Hobby-catamaran
  • Kayaking

Land

  • Fitness center
  • Tennis
  • Mini golf
  • Archery
  • Darts
  • Billiards
  • Basketball
  • Soccer
  • Volleyball
  • Badminton
  • Paddle courts
  • Pentanque courts

Golf
There is an 18-hole golf course at the nearby Barcelo Bavaro Beach Resort that is just a quick car ride from Grand Palladium Punta Cana.



INTERNET


Complimentary Wi-Fi is available.

SPA SERVICES

The Zentropia Palladium Spa & Wellness spa is located at the Grand Palladium Palace. Guests may use the wet areas of the spa for a fee. Beauty treatments and massage are available for an extra charge. Spa services are available to guests 18 years old or older. Open daily - 9am-8pm.

Features include:
  • Gym
  • Access to hydrotherapy circuits
  • Sauna
  • Jacuzzi
  • Vapor baths
  • Healthy bar: 4 different snacks, almonds and fruits; juice therapy (10 different, 100% natural juices), teas and Nespresso coffee machine

*Please note: A charge of $35 usd per person/per day is required for wet areas in the SPA at Grand Palladium.



WEDDING/HONEYMOON

Honeymoon packages are available, and they include complimentary gifts and a voucher for a romantic a la carte dinner. Please contact the resort directly for more information.

CHILD CARE

The kids' club offers entertainment and activities for younger guests. The Mini Club, for children from 4 to 12 years, is open from 9am-11pm. The Black & White Junior's Club, for young people between 13 and 21 years, is open from 10am-11pm.

ADDITIONAL INFORMATION

Location
Grand Palladium Punta Cana Resort & Spa is located 12.5 miles from the Punta Cana International Airport (PUJ).

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel Jun 16-17, 23-24, 2017, Nov 4-6, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Resort Update
Palladium Hotels & Resorts has announced plans to upgrade its Punta Cana resort area throughout 2017. Upgrades will take place from May 2, 2017 through December 1, 2017 and will be conducted in such a way as to not interrupt guests' experience.

Below are the upgrades that will take place:

ACCOMMODATIONS - Grand Palladium Punta Cana Resort & Spa
-Rooms will undergo a complete transformation from May 2 through November 2, 2017. These 280 guestrooms will be updated with new furniture and decor as well has renovated bathrooms and terraces.

LOBBY - Grand Palladium Punta Cana Resort & Spa
-The lobby will be receiving a complete facelift from June 1 through October 15, 2017.

ACCOMMODATIONS - Grand Palladium Bavaro Suites Resort & Spa
-From May 15 through September 15, 2017 several rooms in buildings 17, 18, and 19 will be closed as guestrooms are renovated.

POOLS
-The Behique pool along with the Pirate Ship Kid's swimming pool will be closed from August 1 through October 15, 2017. During this time, all guests will have access to the following swimming pools: UVA Swimming Pool (Grand Palladium Punta Cana Resort & Spa), Bavaro Swimming Pool (Grand Palladium Bavaro Suites Resort & Spa) & the Palace Swimming Pool & Adult Swimming Pool (Grand Palladium Palace Resort Spa & Casino).

FOOD & BEVERAGE
-Behique Buffet Restaurant (Grand Palladium Punta Cana Resort & Spa): Will be closed for renovations from August 1 through October 1, 2017.
-Sumptuori Restaurant (Grand Palladium Palace Resort Spa & Casino): Will be closed for renovations from August 1 through December 1, 2017.
-Hemingway Cocktail Bar (Grand Palladium Bavaro Suites Resort & Spa): Will be permanently closed on June 1 and will reopen on October 1, 2017 as a new Brazilian themed a la carte restaurant that will be called Rodizio.
-Beach Club (The Royal Suites Turquesa): This will be an exclusive new addition to The Royal Suites Turquesa. Construction will take place from July 1 through December 1, 2017.



All hours, fees, amenities, information and services are subject to change without notice.
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