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You'll eat this up: Grand Palladium Palace Resort & Spa, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16), w
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You'll eat this up: Grand Palladium Palace Resort & Spa, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16), was recognized for the category of "Most Bodacious Buffet." It's one seriously tantalizing resort rock star.
"We went last July 2009, this was our first trip to the Carribean and we couldn't pick a better place to go.
ROOMS
The rooms were spacious. Ours had a jacuzzi in the room and a queen sized bed. The litt..." – JoandDan
56 out of 78 (72%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
3.9
Service
3.8
Beaches & Pools
4.3
Dining Options
3.5
Room Comfort
3.9
"We went last July 2009, this was our first trip to the Carribean and we couldn't pick a better place to go.
ROOMS
The rooms were spacious. Ours had a jacuzzi in the room and a queen sized bed. The litt..." – JoandDan
56 out of 78 (72%) customers would recommend this product to a friend.
All Customer Reviews
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March 24, 2019
Great beach and spa; mediocre room and staff
Beach and resort amenities exceeded our expectations. Great beach bars and upkeep of the shore.. However, the room left much to be desired (Shower with little water pressure and tub that leaked) and the staff was very pushy upon arrival to try and get guests to attend a timeshare tour. They event went so far as to call us at 8am in the morning, waking us up, to get us down to the tour. Only once I angrily asked them in person to stop calling, did they relent.
The spa was amazing and worth a whole half day relaxing there. Overall good value but I wouldn’t go back.
We found our experience here to be less rewarding than at other destinations we have visited. The property was nice and well maintained, but the map we were given was very small and difficult to read. There were insufficient signs to direct us to where we wanted to go. Only after about 4 days could we find our way around. The "frozen" drinks at the bars were pre-made and sitting around in containers, mostly melted by the time they were served. The frozen drinks should be made to order in a blender. The selection of drinks was quite limited. The waiters around the pool came by very infrequently and often got our order wrong. There were too many vendors trying to sell us stuff we did not want. The English skills of the staff were much less than those at other resorts we have visited in Spanish speaking locations. The waiters at the restaurants were very pleasant, but they frequently got our orders (and those of others around us) wrong. This was so bad that it became a quiet joke among patrons. The inaccuracy of meal orders was absolutely not due to a language barrier as we speak adequate Spanish and we verified our orders with the waiters before they left our table. The quality of the food was average. We were particularly disappointed with the Mexican restaurant in terms of both variety of selections and quality of food. We do not plan to return to this resort.
It would be very helpful to understand before hand that it depends who you book the trip with reflects if your eating strictly buffet food and drinking cheap alcohol vs top shelf alcohol and fine dining. We were in a party of ten and had to separate during the best of times. That was a bummer!
We visited Grand Palladium Punta Cana after having a wonderful experience with the Grand Palladium in Riviera Maya in early 2016, however, this resort just doesn't measure up. On a positive note, the pools and grounds are beautiful and well maintained. We also had outstanding massage at the spa and enjoyed some quiet time in a warm climate. The Hemingway bar had some really decent cocktails, too! Unfortunately, thats where the good stuff ends.
The food, overall, is pretty gross. This is certainly not a place for foodies (or anyone with taste buds for that matter). After gathering a huge plate of seemingly-passable items at the buffet each day, I'd only be able to choke down one or two things (mostly safe carbs). When we checked in, we were told that none of the restaurants required reservations besides the hibachi restaurant, which we could reserve a day in advance. Unfortunately, they were not able to get us into the hibachi restaurant at all during our 4 night stay. On our first night, we arrived at Portofino (Italian Restaurant) at 7 and weren't seated until 9. The food was not good, except for the pepperoni pizza. (How do you mess up pasta??). On the second night we learned from our mistake and arrived at the Indian restaurant at 5:45: fifteen minutes before opening. Service went well and the food here was the best we experienced during our stay. On the third night, I was surprised the Mexican restaurant could be so bad! By the 4th night, we had resolved to eat at the sports bar, where the pizza and snacks were decent. It was a great place to hang out and watch bowl games.
Since our dining experiences were less than mediocre, we tried to order room service one night, which never showed up. My spouse called back after an hour and they told us the food was coming, but still nothing arrived. This happened TWICE during our stay.
The room itself was clean and the mini fridge was well stocked, but it's impossible to shower without at least a gallon of water winding up on the floor. It was easy to figure out why they gave us so many towels!
I imagine the resort was overwhelmed by the influx of holiday travelers, but it was very frustrating at times. Overall, it was not worth what we paid, but we did catch some rays in a beautiful place.
From:Milwaukee, WI Age:25-34 Travel:1-2 trips/year
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Ask a question about Grand Palladium Palace Resort Spa & Casino or help someone else answer theirs.
Can you answer these questions?
14 questions, 45 answers.
Does the Casinos take USDollars or DRPesos7 answers
6 years, 84 months ago
Butternj
Most casinos in the DR accept both US Dollars and DR Pesos, but you would be best to check with the resort/casino directly for their policy.
KristinCC
Both
Hawgman
I believe so. The first year we went, we exchanged our USD at airport but we haven't the last two years because you don't need to. All shops and staff accept USD.
KellyL
US Dollars
georgiapeach83
US Dollars
Beachgirl53
I think it does but if not they will convert you money for you; it is a very small casino. There is a bigger casino down the street, off the resort that a taxi can take you to. iI's safe, they have security and it's open until 4am...
Chicoco
they take US dollars at the casino and at the gift shops.
Virginia22630
Does this resort serve premium alcohol or just local brands?8 answers
6 years, 74 months ago
Steve
This resort offers International and Domestic brands, but not Premium brands.
LaurenCC
Honestly, I never noticed because they have such amazing rum and every drink I had was awesome and tropical. Bartenders are amazing!
KellyL
Only for the travel club members but if you tip sometimes they will give you premium alcohol.
georgiapeach83
They have both. You just need to specify what you want
Beachgirl53
Local is included. You pay for certain brands. All wine is red/white unless you order at a-la-carte restaurant. Only local beer.
Anderson
Only local brands and no premium alcohol which was disappointing.
6901
There are premium liquors and at least at the Royal Suites did not cost extra and they weren't skimpy with them..
Rn85
they have a variety of brands
Virginia22630
Is there an adults only area to this resort8 answers
6 years, 74 months ago
Rhonda
This resort does not have an adults only area besides the Casino.
CaitlinCC
Yes, but it is separate resort called Grand Palladium Royal Suites Turquesa. You can visit all three other resort and restaurants on the property if you stay there but the other three resort visitors can't come to Royal Suites. Very quiet and peaceful but awesome swim up bar! We stayed there as a couple and also visited Grand palladium twice with our kids.
KellyL
Yes, the royal suites turquesa. Try to get a swim up room. The rooms in the back of the section are newer, but further from the main pool and beach. The 24 hour room service was nice and the restaurants on the adult side were much less crowded.
Danyelle
No, not that I found.
georgiapeach83
Yes, I believe Cheap Caribbean gives you the details
Beachgirl53
Not to my knowledge but one isn't required as there were few kids
Chicoco
Yes and it seemed very nice. However you are still part of the larger complex.
Anderson
Yes. The Royal Suites Turqueza is the adults only area and it is enforced. It is an upgrade.
Rn85
Why are there so few reviews for this resort?2 answers
5 years, 72 months ago
Arizona
Our reviews are different than other online travel sites. ALL of our reviews are completed by CheapCaribbean.com customers who have just returned from a trip and we validate the fact that the reviewer stayed at that hotel before posting. That means you are getting truthful, accurate reviews by customers just like you! If you are looking for more reviews on a specific hotel, you may want to check a site like Trip Advisor.
BILLCC
I am not sure but it is a nice place for a famliy to visit. We saw many families there and they appeared to be enjoying themselves. Plus it's a huge resort with many options.
Chicoco
Because the resort is lousy! The pools are falling apart-the beach location is the only saving grace! The rooms are not the same as the pictures! Just returned a week ago and all three of us are being treated for salmonella and e-coli food poisioning! Beware! Look into the Melia or Hard Rock...sorry we did not make the choice that AMEX had recommended to us!
Anderson
If im going to stay at the resort for 10 days why can i only eat 3 alacarte meals from the restaurants?2 answers
5 years, 68 months ago
sue
•Dinner in buffet or in one of the specialities restaurants, with a la carte service. (In the specialities restaurants, the dinners are limited to three dinners for one week stay and four dinners for two weeks stay). This is the general rule so that all guests can enjoy the a la carte restaurants a few times throughout their stay. There is limited availability for a la carte reservations.
AlixCC
How about...why are we not allowed to go into all of the restaurants? This is supposed to be an all inclusive!
SandTW
We specifically asked the girl at our front desk about this because we also read this on the website. She had no idea what we were talking about. They give you a little information booklet when you get there with the hours and information about the restaurants. It doesn't say anything about that in there. We only stayed 5 nights, so we only ate at a la carte restaurants 3 times, just so as not to risk it, but I don't think that it's actually true.
krich013
All inclusive drinks2 answers
Is Hennessy included as part of the all you can drink package
4 years, 51 months ago
Jersey
Imported alcohol brands can change on a weekly basis. For more information please contact the resort directly.
CaitlinCC
Nope. No henny here. At least not at any of the all inclusive resorts we've been to. Not at the Palladium in DR, Riu in Mexico nor HI in Jamaica. None of them had henny. Don't let that stop you though!
Jae23
Drinks on the Beach2 answers
Can you get drink service on the beach?
4 years, 50 months ago
HRogers
The resort does not offer wait service on the beach. There are swim up and pool bars for your convenience.
KristenCC
Yes you can.
cj1976
Dress code for women when dining2 answers
3 years, 39 months ago
Michigan
Depending on the restaurant, men should wear dress shoes, loafers or dress sandals; dress shirts with sleeves; and long pants or maybe a pair of Bermudas depending on the resort. Sleeveless shirts aren't allowed. Women can wear skirts, pants, or sundresses. Capris reside in a gray area and differ from resort to resort. No flip-flops.
TimCC
you need to have a beach cover up on for any of the buffets. Casual at the others.
Jewel75
WHAT IS THE AGE REQUIREMENT TO BE ALONE ON THE TRIP?1 answer
IM 17 I WANT TO TRAVE TO PUNTA CANA FOR MY BIRTHDAY WITH MY FRIEND FOR HER BIRTHDAY SHES TURNING 19 IM TURNING 18
2 years, 36 months ago
KAY
One must be 18 as a valid credit card may be required upon check in for possible incidentals not included in your hotel reservation. Please contact the resort directly for more information. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
when is Holy Week1 answer
Stated that limited motorized sports during Holy Week. What are the dates of Holy Week?
2 years, 33 months ago
Charlotte
Online it states Holy week of 2017 is April 9-15. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
Is there a room that can accommodate 2 adults and 3 children2 answers
2 years, 33 months ago
rungirl
Not at this resort. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
There are. We've stayed in the Bavarian section when my kids were younger. They have junior suites that will accommodate all of you.
pghgirl
what is minimum age to enter and to gamble at casino (might be 2 different ages) my 18 yr old wants to gamble and my 15 yr old wants to watch2 answers
2 years, 28 months ago
cleveland, ohio
They're not as strict as they are in the US with minors entering the casino. I have seen younger kids in casinos in the Caribbean but will depend on if anyone notices/cares. There probably isn't a minimal age to enter but to actually gamble is 18.
CCGreg
The casino was almost empty and closed one night. I did not see it re-open.
clearwaterguy
Does this resort have adjoining rooms2 answers
2 years, 27 months ago
Deb
We can certainly put in a request, please be advised requests are not guaranteed and they are based on availability at time of check in. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
No but I'm usually traveling there with family. They always put us together. This time there was a room between us but my kids are older so it's not a big deal
pghgirl
Is there an ATM on the resort?4 answers
1 year, 21 months ago
Indiana
Yes
CCGreg
I believe in the lobby
Jewel75
Yes
Bclan
Yes, in the hotel lobby.
SunLover100
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Room Information
Grand Palladium Resort & Spa features 410 comfortable rooms equipped with a fully-fitted bathroom, air-conditioning, satellite TV, telephone, safety deposit box, coffee maker, minibar (with welcome pack of drinks), Wi-Fi, and terrace or balcony.
All-inclusive beach bliss on Bavaro Beach. Those white sands, teal waters, swaying palms. Swoon.
Winner of CheapCaribbean's Noble Beach Prize for "Most Bodacious Buffet" & we confirm - it's fab.
You don't need reservations at any of the restaurants.
Five glorious pools where you can splish & splash and work on your tan lines.
Cocktail service on the beach & at the pool. Let the drinks come to you, while you sip under a palapa.
Hitting the gym, then heading to Zentropia Spa for some serious spoiling.
Activities galore for you & the fam, including a Kid's Club and a club for the teens.
What We'd Change
Given the size of the property, getting around can take some time. Give yourself a few extra minutes when using the tram/bus transportation network.
Why You Should Go
You'll be sipping beachside in a flash - the resort is approx. 30 minutes from the airport.
A coral reef is right off the shores - grab snorkel gear & underwater camera for a pic opp.
You've got privileges at the two other resorts in the Palladium Punta Cana complex. Mega bonus.
Don't miss the themed parties, dance classes, and other opps to mix n' mingle with other beach lovin' folks.
There's a shopping arcade onsite with supermarket & souvenir shop. Load up for the buds.
Buy your tourist card before you leave - saves a step at the airport so you can get beachy faster.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Volleyball
Casino ($)
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Concierge Services
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Kids Club
Lounge Chairs/Umbrellas
Swim-Up Bar(s)
Pool Bar
Tennis Court(s)
Scuba Diving ($)
Windsurfing
Aerobics
24 Hour Front Desk
Sauna
Archery
Badminton
Basketball
Soccer
Medical Services ($)
Ping Pong
Game Room
Porter/Bellhop
Multilingual Staff
Catering
Massage ($)
Audio-Visual Equipment ($)
Fax Machine ($)
Spa ($)
Laundry Facilities
Beach Towels
Snorkeling ($)
12 Bars/Lounges
Catamarans
Dry Cleaning Services ($)
13 Restaurants
Business Services ($)
Wireless Internet
Tour Desk
Beauty Salon ($)
Swimming Pool
Freshwater Swimming Pool(s)
Banquet Facilities ($)
Nearby Excursions & Attractions
Coral Reef
Dive Shop(s)
Golf Course(s)
Horseback Riding
Medical Facilities
Motor Boat Rentals
Parasailing
Sailing
Scooter/Moped Rental
Scuba Diving
Tennis Courts
Windsurfing
Map of Local Area
The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.
Grand Palladium Palace Resort Spa & Casino
Playa Bavaro, Higuey, Dominican Republic
1-809-221-8149
Hotel Description
Grand Palladium Palace Resort & Spa: Noble Beach Prize Winner - Most Bodacious Buffet
Look forward to many chill hours of pool hopping, beach skipping and cocktail running - because this palatial paradise is ready for you. The swaying palm breezes only add to its beautiful beachiness, where you've got an epic amount of restaurants (the bodacious buffet is a customer fav), activities for everyone (from baby to Gram) and plenty of nooks to hideout with your favorite beach read. It's so Dominican and dreamy, you might just decide to extend your vacay.
Stay at 1 - Play at 3: Guests staying at the Grand Palladium Palace have use
of the facilities at the Grand Palladium Punta Cana and the Grand Palladium
Bavaro, excluding those of the "adults only" Royal Suites Turquesa. Only Royal
Suites guests have access to the Royal Suites facilities.
DINING
This bodacious array of food and flavors will keep your palate satisfied for your entire vacay. You'll have a tasty mix of a la carte and buffet restaurants featuring all your favs - steaks, Italian, Asian, Mediterranean, Tex Mex, Japanese and more. Gluten-free and allergy sensitive meals can also be prepared for you, and you don't need reservations at any of the restaurants. Time to dig in.
La Catedral Type: International buffet Hours: Breakfast, 7am-10:30am; Dinner, 7pm-10pm Description: Located at the pool Samana at the Grand Palladium Bavaro. Offering
local plates, Show-Cooking and theme dinners.
El Behique Type: International buffet Hours: Breakfast, 7am-10am; Lunch, 1pm-3pm; Dinner, 7pm-10pm Description: Located at the pool Samana at the Grand Palladium
Punta Cana. Offering local plates, Show-Cooking and theme dinners.
Las Torres Type: International buffet Hours: Breakfast, 7am-10am; Lunch, 12:30pm-3pm; Dinner, 7pm-10pm Description: Air-conditioned, and offering various theme
nights. Located at Grand Palladium Palace.
El Arrecife Type: International buffet Hours: Lunch, noon-4pm Description: Located at the beach of the Grand Palladium
Bavaro, this restaurant offers International specialties a la carte, as
well as prepared in front of the guests.
El Bohio Type: International buffet Hours: Lunch, noon-4pm Description: Located at the beach of the Grand Palladium
Palace. Offering local plates, BBQ, salad bar, snacks and ice cream.
Portofino Type: Italian Hours: Dinner, 6pm-10pm Description: Located on the beach at Grand Palladium Punta
Cana.
Dress code: Men are required at dinner to wear long pants and proper
shirts (no tank tops/t-shirts).
El Dorado Type: Steakhouse Hours: Dinner, 6pm-10pm Description: Located on the beach at Grand Palladium Punta
Cana. Dress code: Men are required at dinner to wear long pants and
proper shirts (no tank tops/t-shirts).
El Quijote Type: Spanish Hours: Dinner, 6pm-10pm Description: Located at Grand Palladium Bavaro. Dress code: Men are required to wear long pants and proper
shirts (no tank tops/t-shirts).
Bamboo Type: Asian Hours: Dinner, 6pm-10pm Description: Located at Grand Palladium Bavaro. Dress code: Men are required at dinner to wear long pants and
proper shirts (no tank tops/t-shirts).
La Cantina Mariachi Type: Tex-Mex Hours: Dinner, 6pm-10pm Description: Located at Grand Palladium
Bavaro. Dress code: Men are required to wear long pants and proper
shirts (no tank tops/t-shirts).
Sumptuori Restaurant Type: Japanese Hours: Dinner, 6pm-10pm Description: Located in the Grand Palladium Palace lobby and
offers a la carte dining with Japanese cuisine specialties.
Bhogali Type: Hindu Hours: Dinner, 6pm-10pm Description: A la carte restaurant serving traditional Indian recipes. Dress Code: Formal; Long trousers and shirt or T-shirt with long or short sleeves for gentlemen.
La Paisana Type: Argentine Hours: Dinner, 6pm-10pm Description: Premium cuts for all tastes.
All hours are subject to change.
BARS/NIGHTLIFE
Cocktails flow freely around this resort because you've got an epic amount of hangouts to choose from. From lobby to beach to your favorite little outdoor palazzo, you can sip your cocktails in style.
Caoba Lobby Bar
Lobby bar. Daily, 9am-1am
Guayacan Lobby Bar
Lobby bar. Daily, 9am-1am
Macao Lobby Bar
Lobby Bar. Daily, 9am-1am
Boca Chica Pool Bar
Swim-up bar. Daily, 10am-6pm
Saona Pool Bar
Swim-up bar. Daily, 10am-11pm
Samana Pool Bar
Swim-up bar. Daily, 10am-6pm
Barahona Pool Bar
Swim-up bar. Daily, 10am-6pm
Bavaro Amphitheatre
Theatre bar. Daily, 9pm-11pm
Punta Cana Amphitheatre
Theatre bar. Daily, 9pm-11pm
Hemingway Cocktail Bar
Cocktail bar. Daily, 5pm-midnight
Sunset Boulevard Disco
Night club. Daily, 11:15pm-2am
Sports Bar
Open 24 hours
Casino
For ages 18 and older. Daily, 10am-3am
BEACHES AND POOLS
The pool scene is hoppin' here - you've got five to dip into, one with kid-free waters, and all offer bars for plenty of day drinking. But the cocktail umbrella on this palatial-sized sand castle - Bavaro Beach is mesmerizingly gorgeous. Head to the nearest palapa and start chillaxing.
SPORTS/ACTIVITIES
Water
Sailing
Water gym
Water polo
Windsurfing
Hobby-catamaran
Kayaking
Land
Tennis
Fitness center
Basketball
Soccer
Volleyball
Aerobics
Golf
The 18-hole golf course at Barcelo Bavaro Beach Resort is next to and a very
short drive from the Grand Palladium Palace Resort.
INTERNET
Complimentary Wi-Fi is available in the lobby and in the guestrooms.
SPA SERVICES
The Spa is located on the beachfront with a gym, sauna, jacuzzi, and steam
baths. Guests may use the wet areas of the spa for a fee or have the fee waived by booking a spa appointment. Beauty treatments and massage are available for an extra charge. Spa services are available to guests 18 years old or older. Open daily 9am-8pm.
Access to hydrotherapy circuit
Gym
Sauna
Jacuzzi
Vapor baths
Healthy bar: 4 different snacks, almonds and fruits; juice therapy (10 different, 100% natural juices), teas and Nespresso coffee machine.
*Please note: A charge of $50 usd per person/per day is required for wet areas in the SPA at Grand Palladium.
WEDDING/HONEYMOON
Honeymoon packages are available, and they include complimentary gifts and a
voucher for a romantic a la carte dinner. Please contact the resort directly
for more information.
CHILD CARE
The kids' club offers entertainment and activities for younger guests.
Babysitting and child care is also available for an additional charge.
ADDITIONAL INFORMATION
Location Grand Palladium Palace Resort & Spa is located 12.5 miles from the
Punta Cana International Airport (PUJ).
Check In/Check Out Check-in: 3:00 pm. Check-out: 12:00 pm.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
Spring Break/Youth Policy
Policy for Spring Breakers or Student Groups: Palladium Hotel Group does not accept these type of groups at any time of the year, regardless of their age and whether or not they are escorted. At Palladium Hotel Group we reserve the right to withhold admission should any of these groups make a reservation and come to stay at one of the resorts. Official photo ID and full stay deposit will be required at check-in if it is obvious that the group is made up of students traveling together. Guests will be removed from property in the case of any disturbance or complaint from other guests or hotel staff.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
Non-Smoking Policy
All air-conditioned A La Carte restaurants at the Grand Palladium Resorts in
Punta Cana, Riviera Maya and Puerto Vallarta operate as non-smoking facilities.
Smoking sections remain available at the open-air restaurants.
Resort Update
Please note, The Casino Kaviar at Grand Palladium Palace is currently closed for renovations. At this time, there is no specific reopening date. Palladium is offering a free shuttle service daily to the Casino Kaviar Cabeza de Toro at 9:00PM and 11:00PM with a return from 11:00PM to 2:00AM. This is approximately 20 minutes from the hotel and includes free access to the Kaviar Disco and premium open bar.
All hours, fees, amenities, information and services are subject to change
without notice.
