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Grand Oasis Palm

Mexico - Cancun

Our Rating
1-833-433-0845
4 Nights with Air from $619 All-Inclusive
Info Customer Reviews Questions & Answers

Life will be grand here with all of the aahh-some Oasis perks you're expecting: endless epic entertainment, family-frien ... More

Customer Rating 314 Reviews
Value
 
3.8
Service
 
3.7
Beaches & Pools
 
3.7
Dining Options
 
3.4
Room Comfort
 
3.7
3.6 out of 5
"Before buying this package I read all the reviews posted so I was a little worried about the hotel. Well from the moment I got there (11:00 am Friday) to the time we left (2:30 pm Thursday) I was treat..." – Pepe305
246 out of 373 (66%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.7
Beaches & Pools
 
3.7
Dining Options
 
3.4
Room Comfort
 
3.7
3.6 out of 5
"Before buying this package I read all the reviews posted so I was a little worried about the hotel. Well from the moment I got there (11:00 am Friday) to the time we left (2:30 pm Thursday) I was treat..." – Pepe305
246 out of 373 (66%) customers would recommend this product to a friend.
The view from directly outside the hotel The Crab House View from Room at Grand Oasis Caribbean Resort Pool side --2013 Great pool looking out our window Morning at one of the pools View on our balcony From our room View of the pool from our room, to the a little outdated pool and very small beach. Awesome Pool Area The beach The gorgeous beach That was our Breakfast is served here! One of the more chill bars at the resort A nice morning 6 am Infinity pool at Grand Oasis Riviera Maya enjoying the time here Beach was fabulous
All Customer Reviews
1-4 of 314 reviews. Sort by
August 14, 2018
Honeymoon fun!

My husband and I stayed at Grand Oasis Palm for 8 nights for our honeymoon. The staff was extremely polite and helpful! Anything we needed we had! Service in all restaurants and bars was fast and easy. We had a great experience using the concierge desk, they always gave restaurant suggestions. They even helped my husband set up a beautiful dinner on the beach. Our room was always cleaned and ready whenever we left the hotel. The location was perfect to take either a bus or taxi into downtown Cancun or further onto the hotel zone. We had a great experience with the bar staff in the adult only area, our bartender was amazing. Marvi (a bartender) gave activity, restaurant and shopping suggestions and they all were amazing! This is a great resort for families and adults who don’t mind littles running around a bit.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Washington state
Age: 25-34
Travel: 1-2 trips/year

August 2, 2018
Enjoyment

The resort was beautiful beaches were beautiful the room left more to be desired though and the dining options were a bit limited to a handful of restaurants.....but the food was superb and myself and the family enjoyed the stay.... planning on inviting more family for a bigger family trip possibly next summer


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: NY
Age: 25-34

July 23, 2018
Grand Oasis Palm

Overall it was okay, but I will not be going to the same place again because I didn't have a good experience. the first day I checked in to my room, the AC was not working, The Fridge was not cold enough, our Safe did not work. We were there for a week and it was hard to deal with these issues. on the 4th day, the ceiling started to leak, I guess some water coming from the AC unite. on the same day, my wife found a cockroach in the bathroom. after that point on we were worried about our kids and cloths and bringing something back with us in our suitcases. The food, it was okay, I mean it didn't taste bad or anything, but I like a variety, and at the resort it was mostly Mexican food and sushi. I really wanted a good steak, but no places offered it. The entertainment was nice, the beach with the cabanas were nice. The water had seaweeds. So we mostly swam in the pools. The service was nice, the people were nice. I hope this helps the people making decisions on visiting these places. Before I booked this place, I read a lot of the reviews and for the most part they were great and that's why I chose this place, but i/we did not have a good experience. The money i spent, i wish i get refunded or something.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: virginia
Age: 35-44
Travel: 1-2 trips/year

July 19, 2018
Awesome vacation

2nd time at Grand oasis palm. Great service by Julio at Los Agaves. Amazing presentation of a Mayan Coffee by Luis! Both of the bar tenders at La Cantina - Carlos and Carlos- are great! Highly recommend this resort. We had good food, entertainment and customer service. Only negative was the elevators. Small and usually always a line waiting to get on. We used the stairs many times and made it to the 5th floor before my parents on the elevators.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Grand Prairie, Texas
Age: 35-44
Travel: 1-2 trips/year

Room Information

All rooms are equipped with all the amenities a family needs. Family rooms offer two conjoined rooms - one for parents and one for kids.

Room Details

Grand
Hotel/Studio Unit Details

Grand Ocean
Hotel/Studio Unit Details

What's to Love

Perching on a comfy lounge chair on one of Cancun's favorite slices of white sands. Tranquil waves soothe you and are perfect for the kiddos.

The KiddO Zone is a 50,000 sq ft supervised kid's club - splash pools, kid-friendly restaurants, kid's beach club, playground & tons of activities.

Certified in-room babysitters are available so parents can enjoy date nights like a romantic dinner, beachfront couples massage or hit the nearby clubs.

Getting pampered at the luscious Sensoria Spa. Every treatment is worth it. Spoil yourself!

 

What We'd Change

This family-friendly resort is all about families and kiddos, so if you're looking for a party resort with your friends, check out some of the other Oasis resorts.

 

Why You Should Go

You're a quick 30 minutes from the airport and close to downtown Cancun.

Pirate Adventures aboard the Captain Hook is fun for the entire family - treasure hunts, games & a pirate show.

Booking the Family room gives you adjoining rooms - one for parents and one for kids.

Available Amenities

  • Beach
  • Beach Bar
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Fitness/Exercise Room
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Swim-Up Bar(s)
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Parking
  • Basketball
  • Soccer
  • Medical Services ($)
  • Cigar Shop
  • Porter/Bellhop
  • Multilingual Staff
  • ATM/Banking
  • Snack Bar
  • Elevators
  • 10 Bars/Lounges
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Dry Cleaning Services ($)
  • Squash
  • Sauna ($)
  • Steam Room ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Restaurants
  • Sports Bar
  • Travel Agency
  • Tour Desk
  • Beach Towels
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Evening Entertainment
  • Car Rental Available ($)
  • Gift Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Nightlife
  • Shopping
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Grand Oasis Palm

Blvd Kukulcan, Km. 4.5 , Hotel Zone

(800) 446-2747

Hotel Description

Grand Oasis Palm in Cancun: Celebrate Mexico at this Grand All-Inclusive Resort

Life will be grand here with all of the aahh-some Oasis perks you're expecting: endless epic entertainment, family-friendly activities and restaurants, plus a 50,000 sq ft area dedicated to kids, making this vacay the most fun for the little ones. And this getaway shines the spotlight on Mexican culture with dining, dancing and decor. Most important, the food is delicioso.

THE ULTIMATE FAMILY RESORT



DINING

With a flare for celebrating Mexico, your dining here will feature a variety of Mexican-inspired restaurants - gourmet Mexican, Mexican fusion, and Mexican sushi fusion. Plus lots of kid-centric places for the little ones. Beach appetit.

Sisal
Type:
International buffet with kids corner
Hours: Breakfast, lunch and dinner, daily.
Description: Informal restaurant offering excellent buffets for breakfast, lunch and dinner, all with an area designed specifically for kids.
Dress code:
Casual.

Las Palmas
Type: International buffet
Hours: Breakfast, lunch and dinner, daily.
Description: Variety of cuisines served buffet-style with indoor and outdoor seating.
Dress code: Casual

Careyes
Type: French-Mexican Gourmet
Hours: Dinner, daily
Description: Rated on TripAdvisor as one of the best restaurants in Cancun in 2018. A la carte restaurant, serving serving gourmet Mexican cuisine. Guests under the age of 16 are not allowed. Reservations are required.
Dress code: Formal

Maki Taco
Type: Japanese-Mexican fusion
Hours: Lunch, Dinner
Description: Consistently rated one of the top restaurants in Cancun on TripAdvisor. Indoor and outdoor seating. Reservation required.
Dress code: Casual

Los Agaves
Type:
Mexican
Hours: Dinner, daily
Description: Serving authentic cuisine that is sure to please, in a casual indoor setting. Dinner reservations are required.
Dress code: Casual

La Cantina
Type: Mexican snacks
Hours: Lunch and dinner, daily
Description:
A variety of snack items for you to dine on.
Dress code: Casual

Dos Lunas
Type: International buffet and kids corner
Hours: Breakfast, lunch and dinner, daily
Description: Variety of cuisines with indoor and outdoor seating.
Dress code: Casual

La Bamba
Type: Fish and seafood
Hours: Lunch and dinner, daily
Description: Enjoy dining on a variety of seafood dishes, with indoor and outdoor seating.
Dress code: Casual

Sushi Bar by Maki Taco
Type: Mexican Sushi Fusion
Hours: Lunch, daily
Description: Sushi and more served in a casual atmosphere on the terrace.
Dress code: Casual

The White Box
Type: Mediterranean Gastropub
Hours: Lunch and dinner, daily
Description: Award-winning restaurant and consistently rated on TripAdvisor as one of the best restaurants in Cancun. Guests under the age of 18 are not allowed. Indoors. Reservation required.
Dress code: Casual for lunch and formal for dinner.

Helados, Pizza & Pasta
Type: Ice cream, pizza and pasta
Hours: Lunch, daily
Description: Enjoy favorites from home, a variety of pizzas and pastas with outdoor seating.
Dress code: Casual

Los Agaves Tortas & Tacos
Type: Tacos and tortas
Hours: Lunch, daily
Description: Outdoor, light Mexican fare.
Dress code: Casual

Isla Mujeres
Type: Snacks
Hours: Lunch, daily
Description: Serving snacks throughout the day, outdoor next to the pool.
Dress code: Casual

Pirates del Caribe
Type: Kids-only food court
Hours: Lunch, daily
Description: Located in the KiddO Zone, kids can choose from burgers, hot dogs, chicken and more in an outdoor setting.

Sweet Palm
Type: Kids-only buffet
Hours: Breakfast and lunch, daily
Description: Located in the KiddO Zone for kids to enjoy snacks and treats indoors.

Sian Ka'an Beach Club
Type: Wraps & Ceviche
Hours: Lunch, daily
Description: Enjoy a variety of wraps and ceviche on the beach.
Dress code: Casual

Restaurant reservations are made at the resort concierge desk. Restaurant hours and availability subject to change without notice.



BARS/NIGHTLIFE

The inventive bar tenders are ready to mix up whatever your heart desires. And, you've got ten bars to try, including a Tequila Lounge. Salud, beach lovers.

Sports Bar
Open daily

Swim-up Bar
Open daily

Sushi Bar
Open daily

Isla Mujeres
Open daily

El Rincon Del Cafe
Open daily

Tequila Lounge
Open daily

La Cantina
Open daily

Coffee & Me
Open daily

Havana Cigar Bar ($)
Open daily

Sian Ka'an Beach Club
Open daily; Bali bed rental ($)

Bar hours and availability subject to change without notice.


BEACHES AND POOLS

The lush, beachy shores here are ideal for lounging the day away - the waves are gentle (perfect for the kiddos.) Plus, you can spend your day at the epic freeform pool. Kids can also splash around in the shallow pool located in the KiddO Zone.

SPORTS/ACTIVITIES


Water

  • Kayaks
  • Paddle boats
  • Water aerobics
  • Pool volleyball
  • Swimming

Land

  • Tennis
  • Fitness center
  • Multi-use sport court
  • Aerobics
  • Yoga
  • Pilates
  • Zumba
  • Beach volleyball
  • Squash/Racquetball court

INTERNET

Grand Oasis Palm offers Internet access for a small fee. Grand Ocean room guests enjoy complimentary WiFi (up to 2 devices per room).

SPA SERVICES

Sensoria Spa offers a collection of exclusive treatments that incorporate ancient and modern techniques with certified organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean.
  • Therapeutic massages
  • Body scrub and wraps
  • Facials
  • Beauty salon
  • Sauna and steam room
  • Temazcal: Mayan sweat lodge purification ritual
  • Couples treatments
  • Kids and teen treatments
Additional fees apply to spa services.


CHILD CARE

The fully supervised kids club (KiddO Zone) features 50,000 square feet of daily indoor & outdoor activities and entertainment, open daily from 9am-10pm for kids 3-12 years old.
  • Pools and splash zone with water slides, climbing iceberg and trampoline
  • Pirate adventures aboard the Captain Hook
  • Kid-friendly restaurants
  • Kids beach club
  • Playground with jungle gyms and bungee trampoline
  • Live entertainment
  • Daily indoor and outdoor activities
  • Arts and crafts room
  • Video game lounge
  • Resting room
  • Mini-whirlpool and splash area with mushroom fountain
  • Kids theater with movies

In-room, certified babysitters are also available for a small fee so parents can enjoy date nights like a romantic dinner, beachfront couples massage or hit up the nearby clubs.



ADDITONAL INFORMATION

Location
Grand Oasis Palm is located 30 min by car from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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