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Grand Oasis Cancun

Mexico - Cancun

Our Rating
1-877-279-9066
5 Nights with Air from $619 All-Inclusive
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Grand Oasis Cancun won the 2018 Noble Beach Prize for Best Beach-o-tainment! This rockin' resort is epic fun. Not onl ... More

Customer Rating 1,369 Reviews
Value
 
3.4
Service
 
3.1
Beaches & Pools
 
4.0
Dining Options
 
3.1
Room Comfort
 
3.0
3.2 out of 5
"I must admit I was very hesitant to stay at the Grand Oasis after reading some of the poor reviews but this place was great. The grounds, the rooms, the service, the beach, the entertainment, and the f..." – YogaLover
786 out of 1,520 (52%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.4
Service
 
3.1
Beaches & Pools
 
4.0
Dining Options
 
3.1
Room Comfort
 
3.0
3.2 out of 5
"I must admit I was very hesitant to stay at the Grand Oasis after reading some of the poor reviews but this place was great. The grounds, the rooms, the service, the beach, the entertainment, and the f..." – YogaLover
786 out of 1,520 (52%) customers would recommend this product to a friend.
Supper at The White Box ended with a gift of a white rose. Recessed Lighting in Room leaked constantly during all rainy days - water running from lighting (electrical hazard!?) to the marble floor (slippery) - put towels down, put trash can in room to catch water, etc. - unreal for a Dinner show View from our room Our last day View from our room in Building 3 Pool to ourselves! Pool View View from our balcony Grand oasis hotel 1431 Disgusting Beautiful Beautiful peacocks on resort Sunrise from balcony the swim-up bar is just around the corner The room Cockroach in tub Outside area View from Playa I View from room The winding pool Pool Map View from my room Red Circus View from room View from inside the resort View from room Water leaking from ceiling Broken Shower (over 24 Hrs later to fix - 5 phone calls to front desk and then walked over (different building) to finally get it fixed! Ridiculous!!! No working shower?? Room View Of Resort the view from our room- AMAZING The beach Oasis Beach String in my eggs, watch out The beach Beach Did you order the squirts? Mexican food overview of the pool area Time to relax!!! Balcony view Our room overlooked the beach 4th floor of pyramid Our gorgeous view from our room the building i stayed in great view Our view from the hotel. Cockroach before they got bigger and multiplied Worst place peacock in paridise yick! Sunrise on our last day. Morning view from our balcony My View The peacocks bad drain, tub would fill while showering and smell like sewage PERFECT beach pool and beach area aaahhh Disgusting Sunset leak at sliding door from the rain Hours Ceiling cracking The Oasis Beach Club The pool Wet floor from air conditioner leaking cant beat the views! View from our room in Building 3 Awesome hammocks Grand oasis!! Ocean View The view Cockroaches, nasty Careyes Resturant, rsvp and formal dress required Our friend that we made at the pool. We saw him everyday by the pool. :) only people at the Pyramid could use this bed This is in our closet! View from the Coco Bar Blood on stairway walls never cleaned part of the hotel Leaking roof Careye's was excellent the view from my room at the Pyramid They view from our room was breath taking View from deck in our room Trash in walk ways to room View from 1330 - Playa 1 Side of tub came off the 2nd day. Deadbolt lock Construction outside room My view from my room
All Customer Reviews
1-4 of 1,369 reviews. Sort by
July 16, 2018
Dont be cheap!

Pools are nice, but customer service is horrible. Broken fridge, broker ice machine and outdated room. Found myself arguing with customer service reps over simple things they refused to look at (Fridge and ice machine).Food is not the greatest so be prepared to lose weight instead of gaining weight. Not a family orientated hotel. Party scene to the max. Ocean is full of seaweed. I regret booking at this resort.


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Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Illinois
Age: 25-34
Travel: 1-2 trips/year

July 16, 2018
NOT THAT BAD

Soooooooo.... initially I was very scared to stay here. I read more reviews than I probably should have. But honestly, it was not as bad as the reviews made it seem at all. I’ll start with the more positive things and then talk about the things that I wish could improve. So, I choose the room with the ocean view because i figured it would be a beautiful view to wake up to and it was. Very beautiful. We were near the beach lovers club and could hear the music and everyone having a great time which was awesome. The service was incredible EVERYONE was sooo kind and nice and that really adds to an amazing time when all the staff members are kind. The room was cleaned everyday by the housing staff which surprised me! The room was always air conditioned and I never had a problem with that. The water had perfect temperature control and there was honestly nothing in the room itself that I could complain about. They also refilled he mini bar everyday in our room which was cool too. The guest were chill and it seemed like everyone was there to have a good time. However, the negatives, which aren’t terribly horrible, are to come. Our door which was card activated never opened. It took make 7-10 tries to unlock the door, that kind of got annoying after a while. The wetbars closed at 5pm, so if you are at the pool past that time good luck trying to find a drink. The food, which wasn’t that great to be honest was incredibly hard to get to. There are many restaurants to go to but they have an incredibly long wait. The majority of them close at 10 so if you go at 8 there’s almost an hour and half wait for some food that is about a 2 out of 5. The taco bar near the pool was probably my favorite place but also didn’t have great food. The alcohol there is kind of cheap and watery so when making mixed drinks you can not really tell you have alcohol in them. I took about 3 or 4 shots of tequila and drank some frozen “alcoholic” beverages to get a buzz. There are a bunch of staff memebers around that try and convince you to leave the resort to go to clubs and parties in the downtown area for an extra charge. This adds to the fact that the nightlife around here isn’t amazing. Past 11pm there is only 1 club that I could find that had some people in it but for the majority of the time it’s pretty dead. Although, this review may sound like I didn’t enjoy the resort. I definitely went in with some reasonably low expectations and they did bring it up with the kindest and welcoming staff. Life is what you make it, and if you go into a resort wanting to have a good time, there are definitely ways you can make yourself enjoy them. ONE IMPORTANT THING!!! When you book excursions through cheap Caribbean make sure that you go to the amstar people downstairs of the lobby to exchange them for actual tickets. The people that transfer you through the excursion will not accept the email receipt because they have your name on the paper and need you to make a reservation 24 hours in advanced


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Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Boston, Ma
Age: 19-24
Travel: 3-6 trips/year

July 10, 2018
Had a great time

So i arrived at the hotel waiting to check in standing in the line for about over one hour.it feels like we were being for some thing.they only have two front desk staff working ond they takes about 20 minutes to check on person in and it was very hot families were so tired standing they was sitting on the floor. First time ever experienced a check in progress like that.other than that i have fun


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New York
Age: 35-44
Travel: 1-2 trips/year

July 9, 2018

The Grand Oasis Cancun is easily the worst resort I’ve ever stayed at. The food is disgusting, the pool and beach are dirty, the rooms are dirty and outdated and the towels/ bedding were uncomfortable. Our air conditioner didn’t work in our room. As you can imagine, Mexico in July without AC is pretty miserable. We told them about this problem 3 separate times. The first time we were told there was nothing they could do because they were very busy and over booked. The second and third time we were told they would fix it. Fun fact: they never fixed it!


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Massachusetts
Age: 25-34
Travel: 3-6 trips/year

Room Information

All rooms have gorgeous views and all the amenities you'll need for a chillaxin' good time.

Room Details

Grand
Hotel/Studio Unit Details

Grand Ocean View
Hotel/Studio Unit Details

What's to Love

The resort sits on an almost half-mile of snow-white, soft, sandy beach. Get those toes ready.

Beachfront massages overlooking the turquoise Caribbean. Melt.

It has the longest pool in Cancun - it's a quarter-mile long.

The non-stop crazy fun: themed parties, dancing, shows & more.

 

What We'd Change

Grand Oasis Cancun might not be close to Cancun's nightlife, but here you'll have Vegas-style entertainment, love shows, DJs and tons of places to eat and drink.

 

Why You Should Go

It's 18 short minutes away from the airport. Your first frosty vacay cocktail is a heartbeat away.

The brand new Red Casino offers it all - traditional tables and video game choices. Open 24-hours a day.

You can burn off those margaritas with aerobics, yoga, Zumba, pilates, water fitness, beach and pool volleyball.

You can dine at a variety of international restaurants.

Complimentary kayaks at nearby AquaWorld.

You've got 18 restaurants and 20 bars to savor on this vacay. Time to dig in at all this deliciousness.

Available Amenities

  • Car Rental Available
  • Bar/Lounge
  • Beach
  • Beach Bar
  • Volleyball
  • Business Center ($)
  • Casino ($)
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Golf Course ($)
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Room Service ($)
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Spa ($)
  • Aerobics
  • 24 Hour Front Desk
  • Wedding Services
  • Poolside Bar
  • Parking
  • Basketball
  • Soccer
  • Beach Parties
  • Medical Services ($)
  • Cigar Shop
  • Billiards
  • Porter/Bellhop
  • Nightclub
  • Multilingual Staff
  • ATM/Banking
  • Snack Bar
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Conference Facilities ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Sauna ($)
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Sports Bar
  • Travel Agency
  • Tour Desk
  • Tennis Courts
  • Beach Towels
  • Pool Towels (complimentary)
  • Beauty Salon ($)
  • Swimming Pool
  • Gift Shop ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)
  • 18 Restaurants


Nearby Excursions & Attractions

  • Beach
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Snorkeling
  • Water-Skiing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Grand Oasis Cancun

Blvd Kukulcan, Km 16.5 Hotel Zone

(800) 446-2747

Hotel Description

Grand Oasis Cancun: Have an All-Inclusive, More-Than-Grand Vacay: Noble Beach Prize Winner - Best Beach-o-tainment

This rockin' resort is epic fun. Not only will you be able to lounge on one of the prettiest and largest beaches in Cancun, but the resort has so much to offer. Vegas-style shows, concerts by internationally renowned artists, DJs and tons of entertainment, including Cancun's only casino in a resort, the full service, multi-level, Red Casino. You will also find eighteen restaurants featuring flavors from around the world, and twenty bars that are ready to serve up all your favorite cocktails. It's the perfect beach destination that gives you a little bit of it all. It's family-friendly, all-inclusive experience where you can find fun for everyone.



DINING

It's an Epicurean Extravaganza that has everything you crave and more. Seafood and Spanish tapas. Mexican and Mediterranean. Sushi and Italian. And oceans more. Dig in.

Tun Kul
Type: International Buffet
Hours: Breakfast and dinner, daily
Description: Indoor seating with plenty of options via a well-stocked international buffet.
Dress code: Casual

Sevilla Wine & Tapas
Type: Spanish
Hours: Dinner, daily
Description: Indoor seating with scrumptious Spanish dishes.
Dress code: Casual

Dos Lunas
Type: Italian
Hours: Lunch and dinner, daily
Description: Featuring indoor and outdoor seating with a variety of Italian favorites.
Dress code: Casual

Akeru Asia Lounge
Type: Sushi
Hours: Lunch and dinner, daily
Description:
Sushi and sashimi are featured in this Asian-inspired sushi bar.
Dress code: Casual

Joy's
Type:
Italian
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-4pm; Dinner-daily, 6:30pm-10:30pm
Description:Italian-inspired trattoria, serving meals buffet-style for dinner with live music.
Dress code: Casual

Il Forno JoyÃ??????????Ã?????????Ã????????Ã???????Ã??????Ã?????Ã????Ã???Ã??Ã?¢?™s
Type: Pizzas and pastas
Hours: Lunch and dinner. daily
Description: Italian favorites with outdoor seating.
Dress code: Casual


Tatish
Type: International Buffet
Hours: Breakfast and dinner, daily
Description: Tunkul serves a variety of international dishes in a casual indoor setting.
Dress code: Casual

Maria Bonita
Type:
Mexican
Hours: Lunch and dinner, daily
Description: Traditional Mexican-inspired dishes, in a casual indoor and outdoor setting.
Dress code: Casual

Bahia Rodizzio
Type:
Rodizzio
Hours: Lunch and dinner, daily
Description: Brazilian-style indoor steakhouse
Dress code: Casual

Sports Bar Diner
Type: American favorites
Hours: Open 24 hours
Description: The Sports Bar serves snacks and light fare.
Dress code: Casual

Cocoa Hippie Chic Grill
Type: Grill & Seafood
Hours: Lunch, daily
Description: Fresh seafood dishes served outdoors, beachfront.
Dress code: Casual

Ibiza
Type: Seafood & Sushi
Hours: Lunch and dinner, daily
Description: Outdoor beachfront restaurant serving seaside favorites. Dress code: Casual

IL Forno Dos Lunas
Type: Pizza & Pastas
Hours: Lunch and dinner, daily
Description: You'll love dining on favorites from home, pizzas and pastas.
Dress code: Casual

Dragon Wei
Type: Chinese-Mexican Fusion
Hours: Dinner, daily
Description: Chinese cuisine with Mexican influences served indoors.
Dress code: Casual

Hacienda Sarape
Type: Tex Mex
Hours: Lunch and dinner, daily
Description: Dine on delicious Tex Mex cuisines.
Dress code: Casual

La Placita
Type: Burgers, chicken, tacos and tortas
Hours: Lunch and dinner, daily
Description: Outdoor food court terrace.
Dress code: Casual

Restaurant reservations are made at the resort concierge desk. Restaurant hours and availability are subject to change without notice.



BARS/NIGHTLIFE

Take a deep breath, you've got plenty of places to get your drink on. Bars on the terrace, beach bar, pool bars and swim-up bars, nightclubs, dance spots and one that even boasts a foam party. Fluff 'n buff and get out there.

Havana Night Club
Open daily.

Cocoa Hippie Chic
Open daily.

Dos Lunas Wet Bar
Swim-up bar, open daily.

Kinky Night Club
Open daily.

Coffee and Me
Open daily.

Barlovento Drink & Me
Open daily.

Kin-Ha Health Bar
Open daily.

Tequileria Maria Bonita
Open daily.

Agaves Bar
Open daily.

Scirocco Sports Bar
Open daily.

Coyote Loco
Open daily.

Sands Beach Bar
Open daily.

Sarape Wet Bar
Swim-up bar, open daily.

La Placita Bar
Open daily.

Coffee & You
Open daily.

Ibiza Martini Bar
Open daily.

Ibiza Wet Bar
Swim-up bar, open daily.

Joy's Terrace Bar
Open daily.

Oasis Beach Club
Open daily.

Havana Cigar Corner ($)
Open daily.

Bar hours and availability are subject to change without notice.



BEACHES AND POOLS

The 650 meters of pristine, sugar-white sand is more than swoon-worthy, there are the two beach clubs. The pool, well, let's just say: be prepared to have your hair blown back. It's a quarter-mile, making it the longest one in Cancun. Peace out, beach lovers.

SPORTS/ACTIVITIES

Water

  • Pool volleyball
  • Pool games
  • Water aerobics
  • Kayaks at nearby AquaWorld Cancun

Land

  • Beach volleyball
  • Tennis
  • Fitness center
  • Aerobics
  • Multi-use sports court
  • Yoga
  • Pilates
  • Zumba
  • Billiards

Golf
A nine-hole, par-3, golf course is located on the property. Greens fees are included and equipment is available to rent.
Guests enjoy preferred rates at several nearby golf courses.



INTERNET

Grand Oasis Cancun offers Internet for an additional charge.

SPA SERVICES

Spa facilities are located both indoors and outdoors, using only the finest organic products. Guests can enjoy beachfront treatments overlooking the Caribbean Sea. Services include:
  • Therapeutic massages
  • Body scrub and wraps
  • Facials
  • Beauty salon
  • Sauna and steam room
  • Temazcal: Mayan sweat lodge purification ritual
  • Couples treatments
  • Bridal services
Additional fees apply to spa services.


WEDDING/HONEYMOON

O WEDDINGS
The Pyramid at Grand Oasis offers destination weddings perfect for any celebration of love, whether itÃ??????????Ã?????????Ã????????Ã???????Ã??????Ã?????Ã????Ã???Ã??Ã?¢?™s a simple exchange of vows or a lavish party with family and friends. Choose from a variety of fully customizable wedding packages offering legal and symbolic ceremonies, including the complimentary O Remember package.
HONEYMOONS

CHILD CARE

Grand Oasis Cancun offers a kid's club with a playground and supervised activities, and certified in-room babysitting for a fee.

ADDITIONAL INFORMATION

Location
Grand Oasis Cancun is located in the Cancun Hotel Zone, 30 minutes from downtown Cancun and 18 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
The minimum age to check-in at Grand Oasis Cancun is 18.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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