Fiesta Americana Puerto Vallarta

Fiesta Americana is great for the location and for anyone wanting personalized service. It is close enough to town to ride the bus or take a quick taxi ride. It is definitely quaint and much more the true Mexican experience than the larger resorts. Sadly, with the size also comes some issues. Of the 3 restaurants for dinner, one was closed 3 nights for no given reason. Sometimes with this, the staff of the other 2 restaurants were overwhelmed and service took a long time. Our biggest issue; on our last day, a huge corporation bought out the whole resort. We had previously arranged for checkout an hour later than the noon time. When we got to our room at 12:05, we found our room locks changed. When we were let in, we felt so rushed and almost alienated. Everywhere had turned into Clover Hotel, all of the signs, banners, even staff uniforms. We were rushed to our taxi away from the welcoming reception that was in the lobby. Very strange and off putting

Overall it was a great experience. Great service, food and activities. Pool can improve in staying open a little later. and more bartenders for the pool side bar area. Other than that. It was amazing and would definitely recommend to anyone

Would go again to this resort. overall great experience

The resort is located 15 minutes from the airport, right on the beach, and close to town. Easy access to taxi and bus. Check in was easy, they started a little timeshare pitch, but my tired 3yo had a very well timed, "mama, can we swim yet?" and the sales pitch ended, and they never asked again, but let us know how to contact them if we were interested. Great. Our room was a "family room" on the first floor, with a big patio, two full beds and a pullout sofa. Clean and exactly what we would expect. pretty view of the pool and ocean. But really, we didn't come here to spend time in the room. Pool was great, warm and easily accessible. Lots of different water depths made it nice for hanging out with kids of different swimming abilities. Cocktail servers did a great job, always making rounds and keeping drinks filled. Kid friendly food from the grill, and yummy ceviche and fish tacos delivered poolside from The Cevicheria restaurant. The beach is beautiful, water warm, and waves were not too big to scare the kids. My 3 & 6 yo's swam in the ocean for the first time and loved it. The Italian restaurant was bleh. But I don't expect too much of an Italian restaurant in Mexico. Mexican was good, and we didn't get to the Asian restaurant because of kids. Buffet breakfasts and dinner were good, and I'm a bit of a food snob. This was a perfect getaway with kids, to relax and play. Casual, comfortable and fun. Would absolutely return for another family vacation. My 3yo wept as we left. "I don't want to go home...I want to stay here forever!"