What We Love
- The fish tacos from the grill are our favorite!
- The upper pool has a chill vibe. You'll want to spend all day there!
- Indulging in a day of pampering at the Miiluma Spa. It's a dream come true!
Things to Know
- The Michael Jackson Show is out of this world and will have you on the edge of your seat the entire time!
- The beautiful white sand will have you wanting to stay here forever!
Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
Cenaduria
La Cevicheria
San Telmo Steak House
Panadería
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities†
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall, Offsite†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Wireless Connectivity
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.
Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers. - Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17382 reviews
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Nov 29, 2025Family trip for a break
Very good customer service and spread at the buffet at market is just brilliant..!Daniel and Eladio are our favorites Reaponse to calls for room service or any other matter was timely..
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Nov 29, 2025
Overall awesome experience at fiesta Americana condesa
Magdiel, Manuel, Rexes, David, Eladio were great at the buffet. Also, Alberto at Brasa gave awesome service. Very satisfied.
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Nov 28, 2025
entertainment team
amazing entertainment team. very fun and enjoyable. A lot of energy and includes everyone. Love the games we play at the pool.
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Nov 28, 2025
Amazing stay for 4 days
We had a wonderful stay at fiesta Americana during thanksgiving break. Excellent oceanfront view rooms , comfortable beds, unforgettable ocean views and calm beach. I loved spending time at the beach, tides were perfect no seaweeds , pools and jacuzzis were perfect and relaxing. The food was great but not as great as you would experience when you explore on your own. As a vegetarian, I didn’t get the best bang for my buck, but I was more than satisfied with many choices. Due to limited English speaking by employees , I was always nervous that meat would get mixed up in my food. The Italian and Mexican restaurants had few choices but nothing out of the ordinary. I would definitely pick this resort if I have to pick an AI resort. This was our first time at AI , we were pampered like in cruise ship, but this will not be a thing we would repeat. Overall totally recommend this for families with small kids, teenagers, older couples all ages. It was a great vacation.
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Nov 26, 2025
Best staff!!!
Second time here at Condesa and the experience with staff is always amazing!!!! We want to do a special mention to this following amazing staffs! Eladio, Heraclio, Oswaldo, Antonio, EdwinTiktik, Magi, Nayeli, Migdiel at the Market restaurant and Cesar in Rosato who gave us the best service when we had the dinner by the beach! These people are the Gem of this place! And we would personally asks for them whenever you decided to visit Condesa.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed