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Enjoy a family-style vacation experience when you stay at the Fiesta Americana Condesa Cancun All-Inclusive resort. This
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Enjoy a family-style vacation experience when you stay at the Fiesta Americana Condesa Cancun All-Inclusive resort. This Cancun destination offers an unforgettable vacation with an elegant and traditional Mexican architectural vibe. Beach-filled memories begin at the Fiesta Americana Condesa Cancun, where guests enjoy an all-inclusive, family-friendly atmosphere, featuring complete accommodations, dining, drinks, entertainment, and a range of cultural, recreational and sporting activities!
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"From the time we arrived at the resort until the time we unfortunately had to leave, the service was extraordinary. The staff in general was kind, informative, patient and courteous. Meticulous care wa..." – JONFROMCHICAGO
155 out of 167 (93%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.5
Service
4.7
Beaches & Pools
4.7
Dining Options
4.2
Room Comfort
4.1
"From the time we arrived at the resort until the time we unfortunately had to leave, the service was extraordinary. The staff in general was kind, informative, patient and courteous. Meticulous care wa..." – JONFROMCHICAGO
155 out of 167 (93%) customers would recommend this product to a friend.
All Customer Reviews
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November 8, 2018
perfect
this resort is amazing, clean, beautiful, friendly people, good mexican food, good service. rooms are clean. (we had the garden view room, they are very clean but they do have a "humidity" smell to it), when we complained about the smell they moved us to another room., this room appeared to be a little better but smell was still around. i would recommend this resort to everyone and i will surely return.
The GOOD: Check-in was a breeze and everything was well explained. The rooms were clean, quiet, comfortable and accommodating. The food options were abundant, delicious and always fresh! We did the beach massages and were not disappointed - everyone was amazing and professional. The spa was absolutely gorgeous! There were plenty of sun chairs and the pools/beaches were beautiful. The best part of our stay was the staff! Thank you for being amazing and making our stay so much fun.
The OKAY: No Bacon on the buffet. Trivial, but we live for vacation bacon. We also overlapped with a large conference, so the crowds were insane the first few days. The attendees were incredibly pushy (cutting in line, stealing pool chairs, kids taking up bar space, a lot of splashing). *****This was NOT the fault of resort*****. They were doing their best to keep things under control. But next time we will check first before booking!
Wonderful experience. My husband and I along with my brother and sister in law would definitely recommend this place to all our family & friends. The staff was extremely courteous and helpful. Excellent customer service. The food was absolutely great, we dined at different restaurant each night of our stay. We did not want to leave. We plan to return. LOVE IT!!! LOVE IT!!!
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32 questions, 91 answers.
Does child under 2 eat and stay for free?1 answer
7 years, 92 months ago
white sand
Each package is specifically priced for certain specials and children are often discounted at the resort. Please feel free to utilize our website or contact one of the Sales associates for assistance.
LauraCC
one child stays & eats free1 answer
if an offer is advertised that kids stay & eat for free, why does the price not reflect that at the time of booking??
7 years, 91 months ago
Maria E
If you are purchasing airfare for a child you may be seeing the price for the airfare only. For further assistances with booking or pricing questions please contact CheapCaribbean at 1.800.915.2322.
DanielleCC
$300 Resort Credit2 answers
On cheapcarribean.com the price is listed, but then states with a $330 resort credit, what's this mean?
6 years, 82 months ago
Das Dee
Offers such as a $300 resort credit come directly from the resort. These credits can be used for things on property such as bottles of wine, spa treatments, etc - there are usually specific guidelines on exactly what the credit can be used for and exactly how much can be used at one time. Please note that to receive any added value which is offered, such as resort credits, you must meet the specified guidelines that are outlined for you from the hotel.
KristinCC
This means you get cash toward additional services, such as premium foods (ie. lobster), the spa and room upgrades if you decide upon it during your stay.
nomaddave
What does the Teen Club offer at this hotel?2 answers
6 years, 82 months ago
Hermiston, Or
The Teen Club includes video games, pool tables, music, movies and sports. Staff is around to accomodate their needs, but teens are allowed some independence.
MeganCC
It's just a play room. I don't even know why it's called teens club it's more of a kids play room. It's has a giant screen to watch movies, toys and a ping pong table
Johanna
what is the age limit for kids per room?2 answers
I have two teenagers do we need to reserve separate rooms even though the room has double beds?
6 years, 81 months ago
Twins
All travelers 13 and older are considered adults at this resort. For all rooms at this resort, there is a maximum occupancy of 3 adults per room. Depending on how many travelers you have and what the ages of the teenagers are, you would likely need 2 rooms. You can customize your pricing by entering in the exact ages for each teenager that is traveling.
KristinCC
no
fiesta1986
Can this resort make food that is vegetarian?2 answers
no onion and no garlic, alergic....strict vegetarians
6 years, 78 months ago
dip
Concierge services at the resort reported that vegetarian options are available at all of the restaurants and in some cases, meals can be prepped to order based on dietary restrictions and/or requirements.
ChrisCC
YES! Very accomadating!
spawlowski3
Are pets allowed?3 answers
6 years, 76 months ago
usa
No, pets are not allowed at the resort.
KristenCC
I did not see any pets at the resort.
Mambus
Pets are not allowed
baskinginthesun
Are there any rooms with jacuzzis available?3 answers
6 years, 74 months ago
Mel
We do not have any rooms that include jacuzzis.
KellyCC
Yes -there are Master suites in the two beach facing towers with outdoor jacuzzis overlooking the beach-very nice -but quite a bit more expensive per night (like an additional 150 per night) would be great if you can afford it!
Endodoc
yes! on your private balcony overlooking the ocean.
RachelJ
As a Chinese citizen who has a US permanent resident card, am I required to get a visa if I take vacation in Cancun, Mexico?2 answers
5 years, 72 months ago
NYC, USA
Passengers are responsible for providing proper travel documents needed to travel. US Citizens do not need a passport. Please contact the Chinese Consulate or Embassy to verify the proper documents needed to travel to Mexico.
KellyCC
YES - Everyone is required to have a VISA
lisakc
What are the gluten free food options at this resorts restaurants?2 answers
5 years, 71 months ago
New England
Please contact the resort directly for any gluten free food options and menus.
CaitlinCC
Although I don't need to eat a gluten free diet, I did see quite a few options on the menus.
Collette3
Fiesta Americana Condesa Cancun All Inclusive6 answers
I am booked to come there next weekend. My son takes medication that requires refridgeration, can you tell me is there a mini fridge in the room?
5 years, 70 months ago
gosien
According to the room description for all the rooms we offer this resort does have mini refrigerators in each room. However amenities are subject to change.
CaitlinCC
yes, there is a mini-fridge in the room; although, it didn't get extremely cold.
whit1606
There is a mini fridge and everything in it is free to use. It is also restocked daily with water, soda and beer.
Collette3
yes
TwinsFan2013
There are mini refrigerators in every room stocked with soda and 4 cans of beer.
baskinginthesun
yes a small fridge..just remove drinks you dont like to have more room for your meds.
Rbergery
Is there a swim-up bar?7 answers
5 years, 70 months ago
USA
This resort does not have a swim up bar.
CaitlinCC
yes! and also access to the same bar from outside of the pool
whit1606
One of the pools does have a swim up bar.
Collette3
Yes - opens at 10 a.m. Full bar; great service.
TwinsFan2013
Yes, there is a nice swim up bar.
baskinginthesun
Yes there is. I found it odd that it is not made obv in the details but yes they have a pool bar / swim up bar
Johanna
Yes there is a swim-up bar at this resort and it seemed popular during the day.
BalticTraveler
Is the beach rocky or have rocks?7 answers
5 years, 70 months ago
Mimi
The beach comprises more than 200 yards of powdery-white sand extending the length of Cancun Island along the Caribbean Sea.
MariaCC
No, excellent beach !!
Saltriverat
Not rocky at all, no rocks
Collette3
Very smooth sand.
TwinsFan2013
No rocks! Beautiful beach, clean. Strong surf & current though. Beach had lifeguard too.
ShowMeTheBeach
The beach is soft white sand. Does not get hot. Some small rocks on the bottom of the ocean. It is shallow. Might want to wear water shoes in the water if you have sensitive feet.
baskinginthesun
no-- it is soft, white and beautiful sand.
RachelJ
Does the hotel use 110 electrical?4 answers
5 years, 70 months ago
ewayne
Most resorts are compatible to US electronics.
MariaCC
Yes
Saltriverat
I just used my regular adapters - no international adapters needed.
TwinsFan2013
Yes, uses standard USA/Canada outlets.
baskinginthesun
I was able to use my flat iron curler after locating an outlet, they arent in the bathroom.
ohiost8
Is this resort near Temptations or Desire3 answers
5 years, 69 months ago
hartland114
This resort is located next to the Oasis properties.
CaitlinCC
no
Timmer150
About a 15 minute bus ride. Almost to the end of the strip
lisakc
Airport transfer6 answers
Does this all inclusive includes airport transfers?
5 years, 67 months ago
M
no extra charge
ksi74
Yes
Jimbow
No. This resort does not provide complimentary round-trip airport transfers. You may add transfers to your package during the booking process for an additional charge.
BILLCC
when you book your trip you must arrange for hotel transfers, it's an option when you purchase your trip... just check it
Resse
you would have to add it to your booking..
Rbergery
no
lpca
Can I see a real map of Mexico in relation to the resort?2 answers
I'd like to see where this, and other area resorts, are on a map, particularly in relation to the airport, cities and attractions. The cartoonish virtual tour offered gives me no idea where I would be in Mexico.
5 years, 67 months ago
tricie
I am not sure if the following link will help you with what you are looking for, but it gives an idea of where the resort is. Hope this helps:
https://www.google.com/search?q=map+of+mexico+and+fiesta+americana+condesa&bav=on.2,or.r_qf.&bvm=bv.47810305,d.dmg&biw=1676&bih=815&wrapid=tlif137106631549510&um=1&ie=UTF-8&hl=en&tbm=isch&source=og&sa=N&tab=wi&ei=m8-4UY-eFdbG4AOd34CAAw#um=1&hl=en&tbm=isch&sa=1&q=Maps+of+hotels+in+cancun+mexico&oq=Maps+of+hotels+in+cancun+mexico&gs_l=img.3...39781.49268.0.49556.37.25.5.7.8.0.109.1305.24j1.25.0...0.0...1c.1.17.img.pmMHY5RfnaY&fp=1&biw=1676&bih=815&bav=on.2,or.r_qf.&cad=b&sei=9c-4Udz7OLGn4AO2mIHgAw&facrc=_&imgrc=8260I_PDclDH3M%3A%3BczgyuoPT8-QwtM%3Bhttp%253A%252F%252Fwebaucarre.com%252Fsite%252F25%252Fcancun-hotels-map-785.gif%3Bhttp%253A%252F%252Fwww.pelauts.com%252Fcancun%252Fcancun-hotels-map-i16-gif.html%3B500%3B523
RobinCC
I can not show you a map, but we were delighted with our location. Fiesta Americana Condesa All Inclusive is located in the middle of the Hotelera Strip. The airport is 20 minutes away, major shopping mall is 15--20 minutes, buses come passed the hotel about every couple of minutes going both directions to most all you want.
You can ride the bus for 80 cents/person to anywhere on the routes. We felt very safe riding the buses, although we didn't ride at night; only during the day. I'm not saying it isn't safe at night; we don't know. I will say, we never felt threatened during our 8 days stay in Cancun. The people are wonderful, particularly at Fiesta Americana Condesa Cancun All Inclusive. I did write a review of the hotel; nick name: clouseau.
Fiesta Americana Condesa Cancun All Inclusive was absolutely great; No problems. You will be treated like royalty. We would definitely go back there again, if we return to Cancun in the future.
clouseau
How is the entertainment2 answers
How is the entertainment both during the day and the evening.
5 years, 66 months ago
thinking
Entertainment can change weekly, if not daily for resorts. This resort offers a live chat on their website, if you go to https://www.fiestamericana.com/en/home and in the upper right hand corner you can use the live assistance button to see if you can find out more information. Thank you.
RobinCC
They have activities starting around 10 AM and don't stop until about 10PM. Things like sand volleyball, pool games, painting, fire shows, dancing, etc. They are fun and free!
RachelJ
Is room service included with the all-inclusive price?4 answers
5 years, 66 months ago
arbrn2b
According to the resort's amenities, there is an additional charge for room service at the resort.
MariaCC
Yes. Food and drinks are available 24 hours a day
lpca
Yes, the room service is great, and it is included with the all inclusive.
ChrisandAmy
yes!
RachelJ
Children's rates1 answer
What are rates for 1 or 2 children in parents rm?
5 years, 66 months ago
Sue
For assistance with this inquiry, please contact one of our knowledgeable Beach Experts at 1-800-915-2322 and we'll be happy to price this out for you.
CoryCC
Are you wheelchair acc2 answers
Are you wheelchair acc
5 years, 65 months ago
Stef
This resort does not have wheelchair accessible rooms.
CoryCC
Yes, the resort is wheel chair accessible.
Jo145
wheelchair acc2 answers
5 years, 65 months ago
buffalo NY
We have a few properties that are wheelchair accessible. You can call in to our sales department and one of our agents to help find a resort that best fits your needs. You can reach our sales department at 1-800-915-2322. We are open from 5am - 3am 7 days a week. Thank you!
RobinCC
Yes, saw ramps, elevators and accessibility tables everywhere
stephanieplusdan
Do you know one that is1 answer
5 years, 65 months ago
Buffalo NY
We have a few properties that are wheelchair accessible. You can call in to our sales department and one of our agents to help find a resort that best fits your needs. You can reach our sales department at 1-800-915-2322. We are open from 5am - 3am 7 days a week. Thank you!
RobinCC
?
Mangomango
Spring breakers2 answers
Do you allow spring breakers in your resort?
5 years, 63 months ago
Goodie
The policies regarding Spring Breakers can change yearly. We will have more information on that in January or February.
LizCC
yes
Nerak23
How is the nightlife? Do the bars stay open late?2 answers
4 years, 58 months ago
Dee
This resort has 2 bars on property, one of these bars stays open till 1:00 am. Please keep in mind that amenities are subject to change.
CaitlinCC
It's lively. The hotel offers transportation to the local bars (Senor Frogs, etc). Some of the staff accompany the guest on certain days.
Olga18
Is there a charge for room service?3 answers
4 years, 56 months ago
Brad
Room service is available at this resort for an additional charge.
BethCC
No charge! And the house keeping comes around and will give you more bottles of water or sodas/beer if you need it, just tip if you want!
maganann
No, room service is included!
JenD123
IS THERE A RAILING GOING DOWN INTO THE POOL AT ANY POINT2 answers
IS THERE A RAILING GOING DOWN INTO THE POOL AT ANY POINT
4 years, 55 months ago
DELRAY BEACH,FL.
There are anywhere from 2- 5 steps that allow you to wade through the water before reaching the bottom at certain points, in addition to step ladders at several points surrounding the circumference of the pool.
If you have any further questions or concerns, please call us at 1.800.915.2322.
SamCC
There are stairs all over the resort, including going to the pool but very few handrails. The steps are not the same height as in the US either. They are taller.
rosecapmom
air there hair dryers in the rooms?3 answers
4 years, 54 months ago
Julie
Yes!
To book your vacation package, please call one of our Beach Experts at 1.800.915.2322.
SamCC
Yes there are hair dryers, shampoo but no conditioner, lotion, sewing kit, shoe polisher, Qtips, nail file.
rosecapmom
yes. attached to the wall.
JMRKAIJYo
Does resort offer any free water activities? Like kayaks , sailing, snorkeling?2 answers
4 years, 54 months ago
Ga
This resort includes Sailing, Scuba diving, Water polo, and Swimming. Some water activities may be for an additional charge - we recommend contacting us directly at 1.800.915.2322 for further details regarding resort amenities and cost.
SamCC
They did offer them but I believe they aren't free. Kinda a bummer :/
GraceS
Are there umbrellas for the Beach Chairs3 answers
Are there umbrellas for the Beach Chairs? If so, is it hard to find an available one?
4 years, 54 months ago
EK
They had a great selection of beach chairs covered and with umbrellas
shanico14
This resort does provide lounge chairs and umbrellas.
BethCC
Yes, there are umbrellas by the pool and also wooden fixed, thatched umbrellas on the beach. I have not had any problems getting an umbrella on the beach in the morning. The ones at the pool are more popular.
JenD123
Deluxe Ocean Front2 answers
How was the Deluxe Ocean Front? Is it worth the extra money? Is it private? Does it have a patio/porch?
4 years, 54 months ago
EK
It was great and had an awesome view
shanico14
Each Deluxe Ocean Front room comes with either a private porch or patio for you to enjoy.
BethCC
Does the Fiesta Americana Condesa Cancun hotel have hair dryers in their rooms?5 answers
4 years, 53 months ago
Sandy
Yes
clouseau
Yes. I havent been to a hotel 3 star or better in ages that didnt have a hair dryer in the room. Have fun. We enjoyed the resort. =]
Hgg1
Yes, standard hotel hair dryer though.
Mangomango
Yes, there was a hair dryer in my Garden View room...I very much appreciated!
Freebirds
Yes, there was a hair dryer in a cloth bag under the sink so that it can be plugged into any Outlet in the room
JenD123
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Contact our Customer Support team.
Room Information
Fiesta Americana Condesa Cancun features guest rooms in a U-shaped wings containing garden atriums. Rooms feature contemporary decor such as milk-glass tables; deeply grained wood furniture, headboards, and floor lamps and all-white bedding with orange throws and multiple pillows.
The fish tacos from the grill are our favorite!
The upper pool has a chill vibe. You'll want to spend all day there!
Indulging in a day of pampering at the Miiluma Spa, it's a dream!
What We'd Change
The 30-minute drive from the airport sometimes seems like an eternity, but trust us, it's worth it!
Why You Should Go
The Michael Jackson Show is out of this world and will have you on the edge of your seat the entire time!
The beautiful white sand will have you wanting to stay here forever!
Available Amenities
Tour Assistance
Car Rental Available
Beach
Volleyball
Business Center ($)
Cable/Satellite TV
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Concierge Services
Conference Facilities ($)
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kids Club
Lounge Chairs/Umbrellas
Playground
Roll-Away Bed (on request)
Room Service ($)
Snorkeling
Swimming Pool(s)
Tennis Court(s)
Scuba Diving ($)
Sailing
24 Hour Front Desk
Sauna
Poolside Bar
Steam Room
Basketball
Parasailing ($)
Water Polo
Game Room
Billiards
4 Restaurants
2 Bars/Lounges
Porter/Bellhop
Shopping
Multilingual Staff
Catering
ATM/Banking
Massage ($)
Elevators
Teen Club
Audio-Visual Equipment ($)
Fax Machine ($)
Health Club
Laundry Facilities
Secretarial Services
Yoga
Beach Towels
Spa Services ($)
Ice Machine
Dry Cleaning Services ($)
Business Services ($)
Beach Volleyball
Convenience Store ($)
Wireless Internet
Tour Desk
Purified Drinking Water
Doctor on call 24 hours
Banquet Facilities ($)
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Dining
Dive Shop(s)
Golf Course(s)
Helicopter/Airplane Rides
Hiking/Biking Trails
Historical Site(s)
Horseback Riding
Jet Ski Rentals
Marina
Mayan Ruins
Medical Facilities
Sailing
Scooter/Moped Rental
Scuba Diving
Shopping
Map of Local Area
Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been
carefully groomed into one of the most polished resorts anywhere.
Fiesta Americana Condesa Cancun All Inclusive
Blvd Kukulkan km 16.5, Zona Hotelera
+52 99 88 81 4200
Hotel Description
Fiesta Americana Condesa Cancun
Enjoy a family-style vacation experience when you stay at the Fiesta Americana Condesa Cancun All-Inclusive resort. This Cancun destination offers an unforgettable vacation with an elegant and traditional Mexican architectural vibe. Beach-filled memories begin at the Fiesta Americana Condesa Cancun, where guests enjoy an all-inclusive, family-friendly atmosphere, featuring complete accommodations, dining, drinks, entertainment, and a range of cultural, recreational and sporting activities!
You can feel the modern amenities surround you and the memories of the flavors, aromas, details, surprises, traditions, experiences and rich culture of Mexico will stay with you long after you go home. At the Fiesta Americana, everything has been created just for you - and everything is included. All you have to do is be yourself, share the good times with your family, have fun with your friends, and do as much or as little as you please!
The opportunities are endless, with fun and convenient activities for every member of your family. Get ready to soak up the culture and some sun!
DINING
Kalmia Type: Buffet Hours: Breakfast, 6:30am-11:30am; Lunch, 12:30pm-5:30pm; Dinner, 6pm- 11pm Description: Enjoy delicious buffet favorites in a casual environment.
Deli Cafe Type: Cafe Hours: 7am-10pm Description: Enjoy light and easy deli favorites.
La Panderia Type: Mexican Hours: Breakfast, 7am-10am Description: Savor the delicious flavors of traditional Mexican cuisine.
La Cevicheria Type: Seafood Hours: Lunch, 12pm-6pm Description: Dine on delicious seafood specialties.
La Pizzeria Type: Italian Hours: Lunch, 12pm-5:30pm Description: Enjoy delicious Italian dishes.
The Grill Type: Snacks Hours: 12pm-5pm Description: The perfect place to grab a quick and easy snack!
Kambu Type: International and Asian Hours: Lunch (International), 11:30-5:30pm; Dinner (Asian), 6pm-11pm Description: Enjoy international and Asian dishes.
Rosato Type: Italian Hours: Dinner, 6pm-11pm Description: Enjoy delicious Italian favorites. Dress code: Men must wear long pants closed toed shoes and shirts with sleeves.
San Telmo Type: Steakhouse Hours: Dinner, 6pm-11pm Description: Enjoy delicious steakhouse favorites. Reservation required 24 hours in advance. Dress code: Men must wear long pants closed toed shoes and shirts with sleeves.
La Trattorria Type: Italian Hours: Dinner, 6pm-11pm Description: Traditional Italian dishes.
Sushi Station Type: Asian Hours: Dinner, 6pm-11pm Description: Enjoy delicious sushi dishes.
La Cantina Mexican Type: Mexican Snacks Hours: 2pm-2am (adults-only) Description: Enjoy traditional Mexican eats.
Hours are subject to change.
BARS/NIGHTLIFE
Lobby Bar
Open daily, 10am-1am
La Cevicheria
Open daily, noon-6pm
Pool/Swim Up Bar
Open daily, 10am-5pm
Beach bar
Open daily, 10am-5pm
La Cantina
Open daily, 12pm-2am; adults-only
BEACHES AND POOLS
Spend the day lounging on the beautiful white sands of Cancun or enjoy the posh pools, complete with a fabulous pool bar.
SPORTS/ACTIVITIES
Water
Swimming
Water Volleyball
Water Aerobics
Land
Beach volleyball
Billiards
Golf (nearby)
Aerobics Classes
INTERNET
Wi-Fi is available for all guests.
SPA SERVICES
Spa services are available at the Miiluma Spa at an additional cost.
WEDDING SERVICES
Wedding services are available at the resort.
CHILD CARE
Child care is available in the Fiesta Kids Club.
ADDITIONAL INFORMATION
Location
Located in beautiful Cancun.
30-minute car ride from the airport.
Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon
check-in for possible incidentals not included in your hotel reservation.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
Currency
Please note that while Fiesta Americana accepts Credit and Debit cards, the resort no longer accepts USD in cash.
All hours, fees, amenities, information and services are subject to change
without notice.
