What We Love
- The fish tacos from the grill are our favorite!
- The upper pool has a chill vibe. You'll want to spend all day there!
- Indulging in a day of pampering at the Miiluma Spa. It's a dream come true!
Things to Know
- The Michael Jackson Show is out of this world and will have you on the edge of your seat the entire time!
- The beautiful white sand will have you wanting to stay here forever!
Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
Cenaduria
La Cevicheria
San Telmo Steak House
Panadería
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities†
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall, Offsite†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Wireless Connectivity
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.
Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers. - Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17479 reviews
-
Jan 24, 2026Great Service from Entire staff
We just returned home from our visit with two other couples. This property was far above others in many ways. 1. The service we received is top notch. I did not find one employee that didn’t smile, greet or ask if they could help us in any way. Great communication!! We had a personal concierge. Christian made our stay perfect. He helped in anyway possible with again great communication. Please ask for him if your stay includes one. AAA+++ Christian!! Good Job Sir!!! 2. The appearance of the resort is always clean. Whether in your room, restaurant or the grounds itself it is well maintained. 3. Restaurants had good food in the à la carte options as well as the buffet. Breakfast was the best for me. Did notice the evening buffet choices was the same thing every time we did go. They should do different themed evenings to give it a different twist. 4. Beach/Pool. Yes the beach had some seaweed but you are by large body of water and it will happen. The resort can’t control it so don’t get mad at them. They do have a tractor with rake that it cleans it every other day. Great white sandy beach. The pool area was fun. Lots of activities if you wanted to participate. Swim up bar has two hard working bartenders (forgot the names). Always moving and never had to wait long to get a drink. We also had a great server JJ. Make sure you’re in his section when your in the Sun loungers. He will make your day. He has a yellow bird attached to his hat. The main lobby bar was really loud in my opinion but it is what it is. Alma was our favorite server. Great smile and very polite. Always tentative to making sure our drinks were full. Overall this resort should be on your list to visit. We have to many others and this one is on the top ours Well done Team Fiesta!! 😎😎
-
Jan 22, 2026
Fabulous!
Very fun and welcomed with open arms ! I would go again! Highly recommended for those who love to dance and watch cool performances as well.
-
Jan 22, 2026
Great food and friendly people
Incredible service throughout the whole resort especially within the restaurants. Eladio was extremely friendly and provided great service. Along with Nayeli and Celeste. Food was incredible.
-
Jan 22, 2026
Wonderful Time during our stay
Eladio at the self service restaurant very gentleman and working hard to service the guests , ladies at coffee shop always smiling, Campos in the lobby - always gave us good directions to the city and our. Shopping need . I cannot say enough of nice things about these hardworking people with no expectations for return. Excellent hospitality. Everyone is taking ownership with lots of pride . Great customer service and everyone work hard to make your stay fun and pleasant.
-
Jan 22, 2026
Amazing
Great experience (food, rooms) especially with the staff Nayeli, Celeste very kind and Eladio very welcoming very kind, very funny, he treated my Frined and I like family
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed