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Family Club at Grand Riviera Princess

Mexico - Riviera Maya

Our Rating
1-800-880-2177
4 Nights with Air from $559 All-Inclusive
Info Customer Reviews Questions & Answers

Imagine this: a family vacay where the kids are fully taken care of so you don't need to worry about a thing - all those ... More

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Customer Rating 29 Reviews
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.7
Room Comfort
 
4.3
4.1 out of 5
"From check in to check out, this place was amazing! It caters to both kids as well as parents, with champagne at check in, a stocked refrigerator with aodas juice and mexican beer thats replenished dai..." – Beli
27 out of 34 (79%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.7
Room Comfort
 
4.3
4.1 out of 5
"From check in to check out, this place was amazing! It caters to both kids as well as parents, with champagne at check in, a stocked refrigerator with aodas juice and mexican beer thats replenished dai..." – Beli
27 out of 34 (79%) customers would recommend this product to a friend.
Last night beach kiss Beautiful family pic Beach area
All Customer Reviews
1-4 of 29 reviews. Sort by
September 2, 2018
Family Resort

Overall great facility. The staff are very friendly and very helpful. A little disappointed on the amount of activities available on the facility and the time for the pools

Family Resort
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Lawrenceville, New Jersey
Age: 35-44
Travel: 3-6 trips/year

August 10, 2018
Please read

Resort was nice servers to slow beach horable room comfy


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Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
1.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Louisville
Age: 25-34
Travel: 3-6 trips/year

July 19, 2018
Fantastic Family Resort

Positives: HUGE resort. Lots to do. Incredibly clean. The staff is unlike any other I have experienced. So efficient. So kind. We had a sick kiddo one night and they brought us clean towels and sheets at 4am and called to check on him the next day. Email exchanges with the resort in advance were timely and answered many questions that I never seemed to be able to get a response about when I contacted cheap Caribbean. Negative (not that it's a major one) The beach isn't good right now. Lots of seaweed. Nothing you can do about it. It's mother nature. They spend a lot of time cleaning it out of the way - but it's in the water. We ended up taking excursions to snorkel. The timeshare/solicitation was a lot at times. We ignored them, but it got old by the time we got to day 4. I would go back to this resort TOMORROW.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: West Virginia
Age: 35-44
Travel: 3-6 trips/year

July 4, 2018
Best first impression

This whole trip was awesome. From the beginning when I secured my trip through CheapCaribbean all the way to the resort. This was our first time taking a family trip out of the country and boy we were so impressed. I definitely recommend cheap Caribbean for any traveling. This resort exceeded our expectations. The only downfall was the beach with so much seaweed, but that can’t be avoided but everything else gets a 5 thumbs up.

Last night beach kiss Beautiful family pic
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Newark NJ
Age: 35-44
Travel: 1-2 trips/year

Room Information

The Family Club at Grand Riviera Princess boasts 144 decked-out, family friendly suites, with 40 having direct access to the pool. All rooms come with a Jacuzzi, satellite TV, iPod docking stations, flat screen televisions, special children's channels for the kids, juices in the mini bar, a special gift for the kids and a private balcony or patio.

Room Details

Family Club Room
Hotel/Studio Unit Details

Family Club Room Pool
Hotel/Studio Unit Details

What's to Love

The attentive staff really create a great experience with how much effort they put towards your family, it's a trip you won't soon forget.
 

What We'd Change

The entire complex is huge, but they have you covered with a resort shuttle that carts guests around the property so you can save your energy for the beach.
 

Why You Should Go

The Family Club at Grand Riviera Princess is a mecca of fun and relaxation for the entire family. With such a great staff, amazing rooms and amenities everyone will love, you'll have trouble finding a reason not to go.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Sailing
  • Basketball
  • Spa Services ($)
  • Porter/Bellhop
  • Multilingual Staff
  • Elevators
  • Teen Club
  • Wedding Services ($)
  • 13 Bars/Lounges
  • 13 Restaurants
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Nightlife
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Family Club at Grand Riviera Princess

Punta Bete, Km 296, Carretera Chetumal, Puerto Jaruez,

+52 98 48 77 3500

Hotel Description

The Family Club at Grand Riviera Princess: Kids Come First

Imagine this: a family vacay where the kids are fully taken care of so you don't need to worry about a thing - all those activities will keep them entertained for hours! Did you see that kid's pool? The slides, the whale, the "pirate" - they are going to love you for this tropical getaway. And, you've got things on your "to do list" (not like those icky lists from back home) - like some much needed time at the spa or dinner out sans kids. What else could you ask for while being in the beautiful Mayan Riviera: it's time you take the vacation you truly deserve!

This hotel is all-inclusive.
Features include:

  • Accommodations as selected
  • All meals and snacks
  • Fun stuff for the kids - gift in the room & a themed-out pool
  • Unlimited local alcoholic beverages, juices and soft drinks
  • Internal transportation


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Verde
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 7pm-11pm
Description: International buffet, air-conditioned, smoke-free restaurant. Special diet, vegetarian-diet menus available on request.
Dress code: Casual

Riviera
Type: International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 7pm-11pm
Description: International buffet, air-conditioned, smoke-free restaurant. Special diet, vegetarian-diet menus available on request.
Dress code: Casual

Negresco
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily 12:30pm-3pm; Dinner - daily 6pm-10pm
Description: Located by the beach, this smoke-free, air-conditioned restaurant offers an International buffet, special diet and vegetarian-diet menus on request.
Dress code: Casual

La Tortuga
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm
Description: Located by the beach, this smoke-free, air-conditioned restaurant offers an International buffet, special diet and vegetarian-diet menus on request.
Dress code: Casual

La Vaqueria
Type: Grill
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned and smoke-free restaurant that offers special diet, vegetarian-diet menus available on request. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Le Fleur
Type: Gourmet
Hours: Daily, 6pm-11pm
Description: A la carte air-conditioned, smoke-free restaurant serving International gourmet specialties, as well as special diet, vegetarian menus on request. Not available to guests booked in a Jr. Suite room category. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Mama Mia
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned restaurant. Located in front of the central court, this smoke-free restaurant offers special diet, vegetarian-diet menus on request. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Hacienda
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned, smoke-free restaurant located in front of the central court. Special diet, vegetarian-diet menus available on request. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Fondue
Type: Swiss
Hours: Daily, 7pm-11pm
Description: A la carte, air-conditioned restaurant located in front of the pool. This smoke-free venue offers special diet and vegetarian menus on request. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Las Olas
Type: Seafood
Hours: Daily, 6pm-11pm
Description: A la carte air-conditioned, smoke-free restaurant located in front of the pool and serving seafood specialties. Special diet, vegetarian-diet menus available on request. Not available to clients booked in a Jr. Suite room category. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Tapas Lounge
Type: Spanish
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Miso
Type: Asian
Hours: Daily, 6pm-11pm
Description: A la carte, air-conditioned, smoke-free restaurant. Special diet, vegetarian-diet menus available on request. Not available to clients booked in a Jr. Suite room category. Reservations are required.
Dress code:
Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Chill Out Bar
Type: Thai
Hours: Breakfast, Lunch - daily, 9am-5pm; Dinner - daily, 6pm-11pm
Description: A la carte, smoke-free, air-conditioned restaurant located at the beach. This restaurant is available at an additional cost. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Ice Cream Parlor
Type: Ice Cream
Hours: Open daily
Description: Exclusive to Family Club Princess, the ice cream shop offers a variety of flavors.

All hours are subject to change



BARS/NIGHTLIFE

5th Avenue Sports Bar
Near the Sunset lobby; Daily, 24 hours.

Areito Bar
Inside the Areito Disco. Daily, 10:30pm-2am.

Relax Pool Bar
In the pool (Lagunas Villas). Daily, 10am-6pm.

Fantasy Pool Bar
Daily, 10am-6pm.

Maya
In the Riviera pool. Daily, 7am-6pm.

Tequila
Located in the Sunset pool. Daily, 7am-6pm.

Lobby Bar
In Riviera & Sunset lobbies. Daily, 8am-midnight.

Platinum
Riviera and Sunset. Daily, 7am-11pm.

Theater Bar
In the theater. Daily, 9pm-10:30pm.

Poquito
Beach bar. Daily, 10am-6pm.

Punta Bete
Daily, 6pm-11pm.

Chactemal
Daily, 6pm-11pm.

Chill-Out Bar
Located on the beach. Daily, 6pm-11pm.



BEACH

The 300 palm trees that line the coast of Grand Riviera Princess enhance the natural spectacular beach. The resort takes advantage of all the natural beauty of the area, as the gentle sloping beach and abundant white sand creates a privileged setting. The hotel is located three miles from Playa del Carmen beach.

POOLS

Catch some rays at one of the resorts 12 swimming pools. With 9 main pools and 4 children's pools, the whole family is bound to have fun.

SPORTS/ACTIVITIES

Water

  • Scuba lesson
  • Snorkeling
  • Kayaking
  • Windsurfing

Land

  • Archery (18+)
  • Tennis
  • Paddle courts
  • Multi-use court
  • Fitness center
  • Aerobics

Golf
Golf packages are available and special rates are offered to Princess clients.



INTERNET

Grand Riviera Princess offers a Wi-Fi service in the rooms and some areas of the hotel for an additional charge.

SPA SERVICES

Spa Princess is divided in five zones representing the continents. Daily, 8am-6:45pm.
  • America, Polysensorial room
  • Asia, Roman baths
  • Europe, Finnish spa
  • Africa, Turkish baths
  • Oceania, Underwater massage pool

In addition:

  • Vitality spa
  • The Garden of the senses
  • Temazcal, Mayan steam baths

Treatment zone:

  • Beauty
  • Hairdressing
  • Individual massage cabins
  • Double massage cabins


WEDDING/HONEYMOON

Personalized programs are available for couples who choose Grand Riviera Princess for their wedding. Honeymoon packages and amenities are offered, as well. Please contact the hotel directly for more information.

CHILD CARE

Children enjoy the mini club with a full range of daily activities and nightly entertainment (ages 4-12) while teens revel in the Funtastic Teen's Club (ages 13-17).Daily, 10am-5pm.
  • Outside area with games
  • Club house
  • Swimming pool

Mini club, Evening (ages 12-17) Daily 7pm-11pm.

  • Mini Disco
  • Mini Theater
  • Room with video games


ADDITIONAL INFORMATION

Location
One hour south of Cancun International Airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 10/20 - 12/22
Starting at $559 was $1079
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
6 days, 5 nights
Travel Dates 12/23 - 1/1
Starting at $1319 was $3349
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5 days, 4 nights
Travel Dates 1/2 - 4/21
Starting at $819 was $2029
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Only 6 days left to book!

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