What We Love

  • The majestic Palancar Reef is only .62 miles from the shoreline.
  • Restaurants, bars and room service are all included as part of the popular all-inclusive plan.
  • Free Wi-Fi is available in the lobby area for all guests. 

Things to Know

  • The resort is located near the northern hotel zone, close to all the action but the perfect place for a quieter family vacation.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The Cozumel Country Club is across the street from the resort and 10 minutes away from the airport and downtown pier.
Hotel Promotions
Special Inclusions
Guests will receive the following:

• Daily free Snorkel Gear From 9:00 to 14:00
• Daily free guided Snorkeling Tour at the hotel Coral Reef Zone
• Free entrace to Mr. Sanchos Beach Club
• 15% discount in Body Treatmets at the SPA

Important Information: Please see the front desk for redemption procedures.

Applicable Dates:
Booking Dates: 07 Oct 2025 to 15 Dec 2025;01 Dec 2025 to 10 Jan 2026;02 Dec 2025 to 31 Jan 2026
Travel Dates: 07 Oct 2025 to 30 Apr 2026;01 Dec 2025 to 31 Mar 2026;01 Apr 2026 to 30 Nov 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon, Anniversary, Birthday Amenity
Guests celebrating their honeymoon, anniversary, or birthday with us will receive a complimentary detail.

To receive this offer, please email reservations before arrival at: rsv@hotelcoz.com.

Important Information:  Additional information or proof may be required.
Applicable Dates:
Booking Dates: 02 May 2024 to 22 Dec 2027
Travel Dates: 02 May 2024 to 22 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, Lunch, Dinner buffet or a la carte from 7:00am - 10:00pm. 
• Dinner a la carte at the specialty restaurant from 6:00pm - 10:00pm.
• Snacks from 11:00am - 6:00pm.
• Unlimited Domestic and International brand beverages from 7:00am -11:00pm
• Kayaks, Snorkel, Diving Lessons at the Swimming pool, bicycles, Aqua Aerobics, Beach Volleyball
• Kids Club for ages 5-11 from 9:00am - 5:00pm

Important Information: Schedules subject to change due to occupancy and season. Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 12 Jul 2025 to 22 Dec 2027
Travel Dates: 22 Dec 2025 to 22 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
The combination of boutique restaurants and bars are the perfect backdrop for mixing and mingling.
OnSite Dining
  • 1 Bar

    The bar closed at 10 PM nightly.

     

     

  • 1 Restaurant
  • Room Service

    Room Service is available for the Ocean View room categories and the Sky Ocean View room categories.

A 24-hour front desk, laundry service and public Wi-Fi are just a few of the excellent amenities here.
On-Site Amenities
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether you are looking for a children's pool or a thrilling bike tour, the resort has it covered.
On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    Daily activities for kids age 5 to 12-years-old at the Kids Club. The kid’s activity program is professionally staffed for maximum fun and peace of mind.
  • Direct access to a beach
  • Golf location (onsite/nearby) †
    There is an 18-holes course.
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Snorkeling lessons and tour (no boat)
    Scuba diving introductory lessons
    Bike tour
    Kayaking (1 hour)
    Snorkeling equipment (1 hour)
    Mini golf
    Aerobics
  • Pool
    There are 3 pools on-site. One covered and 2 outdoor swimming pools.
  • Tennis court
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Other Local Attractions
    The island's scattered, crumbling ruins are testimony to Cozumel's role as a Mayan ceremonial and commercial center. Most ruins are small, low-to-the-ground square buildings (don't expect giant pyramids).

    Fury Catamarans, Glass bottom boat tours, The Sub Sea Explorer, Jungle Safari Jeep Tours, Horseback riding, Atlantis Submarines.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7796 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Resort for Value Vacationers

    My wife and I visited with family and friends as part of a group of more than 20 people, and we chose this resort primarily for the value. It truly exceeded our expectations, especially when it came to the outstanding service. The food was very good, and overall, it made for a wonderful vacation experience. While there were some expected renovations underway due to the resort’s rustic character, the beauty of the property was absolutely breathtaking—both inside and out. I would gladly give five stars to the entire staff, with special recognition to Santiago for making our stay even more memorable.

    Dec 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Keep going back

    We always have a wonderful time here. The staff are so friendly and helpful, and the pool looks amazing! We have been coming for over 25 years. At times the water is shut off for maintenance issues but they try to do it during day when most are not using room. We have also had some issues with the AC in our room, however, they will always help and if needed move you to another room if they have it available. We keep coming back though! It's always very clean and we enjoy the food.

    Dec 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Christmas Trip

    The room was spacious and comfortable. The bathroom was good also with a large shower and plenty of counter space. Very easy trip from the airport to hotel with MTS. Great customer service, lots of friendly faces willing to help us each day. We enjoyed meeting the staff and participating in the daily activities. It was a great family trip.

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous Experience

    Everyone was amazing from checking in to checking out and everything in between. We will definitely be visiting again, hopefully soon!

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Wonderful experience!

    This is an honest review for those thinking about going to El Cozumeleno. First the excellent…all the food was delicious, breakfast buffet, lunch menu and supper menu (we were there before lunch and supper buffet began) Lunch on the beach was served to us and the chicken tacos and guac, pico and chips were wonderful ! Shout out to friendly , attentive servers Manuel and Aldo! One supper we ordered grilled steak and it was one of the most tender, flavourful steaks of my life! And the creamy, cheesy mashed potatoes were great. The beach, clear turquoise water and the snorkel drift were amazing! Look for the Eagle Ray that hangs out around the resort, and you’ll literally see tens of thousands of tropical fish on the drift from Westin to El Coz. *Swim the drift from 1pm and later to avoid any jellyfish. We paid a discount off season rate with the lowest price room and had a beautiful view of pool and beach from our balcony on the second floor. What a surprise! The beds were comfortable, room was clean, black out blinds ensured a good sleep. The one negative was poor water pressure in the shower with only warmish water before supper and in evening. One highlight was the tandem parasail my grandson and I took right from the dock at El Coz. We used Albatross Parasail with Fabio and Captain Alonzo. Unforgettable, beautiful experience where we felt very safe! I highly recommend El Cozumeleno and look forward to hopefully returning next The tennis court and mini putt made it really fun for teenaged grandson.

    Dec 10, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel a resort fee of $15.00 US per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Not Allowed

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