What We Love

  • The majestic Palancar Reef is only .62 miles from the shoreline.
  • Restaurants, bars and room service are all included as part of the popular all-inclusive plan.
  • Free Wi-Fi is available in the lobby area for all guests. 

Things to Know

  • The resort is located near the northern hotel zone, close to all the action but the perfect place for a quieter family vacation.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The Cozumel Country Club is across the street from the resort and 10 minutes away from the airport and downtown pier.
Hotel Promotions
Special Inclusions
Guests will receive the following:

• Daily free Snorkel Gear From 9:00 to 14:00
• Daily free guided Snorkeling Tour at the hotel Coral Reef Zone
• Free entrace to Mr. Sanchos Beach Club
• 15 % discount in Body Treatmets at the SPA

Important Information: Please see the front desk for redemption procedures.
Applicable Dates:
Booking Dates: 25 Jun 2025 to 30 Jul 2025
Travel Dates: 25 Jun 2025 to 20 Apr 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon, Anniversary, Birthday Amenity
Guests celebrating their honeymoon, anniversary, or birthday with us will receive a complimentary detail.

To receive this offer, please email reservations before arrival at: rsv@hotelcoz.com.

Important Information:  Additional information or proof may be required.
Applicable Dates:
Booking Dates: 02 May 2024 to 25 Dec 2026
Travel Dates: 02 May 2024 to 25 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, lunch, dinner buffet or a la carte from 7am-10pm. Dinner a la carte at the specialty restaurant from 5pm-10pm.
• Snacks from 11:00 a.m. – 6:00 p.m.
• Unlimited Domestic and International brands from 7:00 a.m. – 11:00 p.m.
• Activities:  kayaks, snorkel, diving lessons at the swimming pool, bicycles, Aqua Aerobics, beach volleyball
• Kids Club for ages 5-11 starting at 9:00 a.m., ending at 5:00 p.m.

Important Information:  Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 02 May 2024 to 25 Dec 2026
Travel Dates: 02 May 2024 to 25 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
The combination of boutique restaurants and bars are the perfect backdrop for mixing and mingling.
OnSite Dining
  • 1 Bar

    The bar closed at 10 PM nightly.

     

     

  • 1 Restaurant
  • Room Service

    Room Service is available for the Ocean View room categories and the Sky Ocean View room categories.

A 24-hour front desk, laundry service and public Wi-Fi are just a few of the excellent amenities here.
On-Site Amenities
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether you are looking for a children's pool or a thrilling bike tour, the resort has it covered.
On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    Daily activities for kids age 5 to 12-years-old at the Kids Club. The kid’s activity program is professionally staffed for maximum fun and peace of mind.
  • Direct access to a beach
  • Golf location (onsite/nearby) †
    There is an 18-holes course.
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Snorkeling lessons and tour (no boat)
    Scuba diving introductory lessons
    Bike tour
    Kayaking (1 hour)
    Snorkeling equipment (1 hour)
    Mini golf
    Aerobics
  • Pool
    There are 3 pools on-site. One covered and 2 outdoor swimming pools.
  • Tennis court
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Other Local Attractions
    The island's scattered, crumbling ruins are testimony to Cozumel's role as a Mayan ceremonial and commercial center. Most ruins are small, low-to-the-ground square buildings (don't expect giant pyramids).

    Fury Catamarans, Glass bottom boat tours, The Sub Sea Explorer, Jungle Safari Jeep Tours, Horseback riding, Atlantis Submarines.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7628 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    best resort in Cozumel

    Best location beautiful beach no SEA WEED the food was excellent the rooms are comfortable, our family had the best experience. Thank you to all the staff the reservation department always answer me right away

    Jun 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Snorkeling, Great Value, Would love to see activities staff back working with guests more!

    Friendliest Staff, Amazing Snorkeling, Fantastic Beach, Clean Rooms! Unbeatable Value for all inclusive! If you are looking to stay at the Ritz or have Michelin star rated food, this isn’t your place. If you are looking for great snorkeling, friendly staff, good food & drinks & wonderful swimming pools and beach facilities- I highly recommend El Cozumeleño! My wife & I stayed here for 11 nights & would have loved to stay longer. We have stayed here the last 4 years & a total of 5 times. We do not feel that we spend too much for the all inclusive & we have several restaurants in the area that we love going to. I would love to see a capital investment made in this treasure of a resort property. The location is priceless! It was disappointing to see cuts in activities and some services. I understand the need when occupancy rates are low. I really hope these cuts are temporary. I would love to see the pool bar open during our stay & the activities fully staffed as it was in 2024. Jose Pepe & Cesar did as many activities as they were allowed to do & Leo was assigned to other duties during our stay. I hope in the future El Cozumeleño is able to operate with the types of activities & improved food & drinks as they had in years past. We will stay here again & highly recommended in spite of the cuts.

    Jun 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    muy bueno

    Staff was very hospitable. Food and view was awesome. The beach was absolutely beautiful. Very relaxing and definitely recommend. Santiago, Paulino, Jaime, Manuel were super sweet to us. They helped me organize the romantic dinner on the beach for my boyfriends birthday. Turned out spectacular.

    Jun 04, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Scuba diving trip

    The hotel and staff were very nice and the food at the inside dinner restaurant, which you have to make a reservation for. It was excellent, and the outside restaurant was very good and also no reservation required. The dive shop Pepe's scuba were very accommodating and the massage business near the pool area was very good. Fatima, the evening customer service lady at the front counter is very helpful with any problem you may have.

    May 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation

    10/10 fun place to stay with a great view and amenities. Have been here multiple times and would always recommend coming back for a nice relaxing getaway with your family or just your spouse. Never a dull moment on the great island of Cozumel.

    May 27, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel a resort fee of $15.00 US per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
     
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
     
    Hotel Spring Break Policy - According to the hotel policies NO GROUPS or individual reservations of SPRING or SUMMER breakers students are allowed.
     
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information -     Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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