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El Cid Castilla Beach

Mexico - Mazatlan

Our Rating
1-800-880-2177
4 Nights with Air from $719 All-Inclusive
Info Customer Reviews Questions & Answers

Looking for a resort with everything? Then look no further than the all inclusive El Cid Castilla Beach Hotel in Mazatl ... More

Customer Rating 35 Reviews
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.5
Room Comfort
 
3.3
4 out of 5
"We had a great time at El CID! Great staff wonderful hotel and food was great! I will be returning!" – Nicole8989
29 out of 38 (76%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.5
Room Comfort
 
3.3
4 out of 5
"We had a great time at El CID! Great staff wonderful hotel and food was great! I will be returning!" – Nicole8989
29 out of 38 (76%) customers would recommend this product to a friend.
View from our balcony
All Customer Reviews
1-4 of 35 reviews. Sort by
March 23, 2018
Great vacation!

A great getaway for my wife and I. Beautiful resort. Service was outstanding! Rooms were comfortable and clean, would definitely recommend upgrading to an ocean view room, beautiful view of the Pacific. Pools were very clean and comfortable. Incredible beach, you can walk for miles. Water is shallow with very few rocks, perfect for playing in the waves. Beach and pool service was very good. Martin at the pool bar was outstanding-great drinks and very friendly! Food was decent. Buffet was good, ala carts were so so. (There was a little seafood place next door called the Allawa-great shrimp and very reasonable.) Overall Great service and Very clean. We loved it!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Minnesota
Age: 45-54
Travel: 1-2 trips/year

March 22, 2018
Mas y Menos in Mazatlan

Working with the reps at CheapCaribbean was a breeze. Kudos to all we spoke to, especially Lance and Troy. The resort at El Cid Castilla met our fun in the sun expectations (altho it was rather loud due to all the pool activities) but we were quite disappointed with the dining experiences we had. Reservations at the a la carte restaurants required making phone calls each day and were often unavailable to us when we called. This forced us to eat at La Cascada Mexican twice. The first time was just mediocre/ok but the second time it was literally inedible and we had to send the food back and leave. We would rate the food at La Cascada one star or less. Strongly recommend avoiding La Cascada Mexican dining until a new chef can be appointed. Despite being disappointed with the food at the resort, the bread and pasties made by the onsite Panaderia were excellent, as was the service everywhere.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Chicago
Age: 55-64
Travel: 1-2 trips/year

March 20, 2018

Staff were really friendly and the pool area is great. The beds were not very comfortable though and there was work being done very early in the morning under our room. Shower was cold on several occasions. They charge you for water and coffee in your room?!?! Food in the large buffet was the same thing every day. I would suggest trying the other places and making reservations for your dinners. The food everywhere else was good. The pool was warm and my son had a blast. He barely ever got out of the pool in the 5 days we were there. We also met a lot of great people and ultimately had a good time. Well worth the money spent!


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Minnesota
Age: 35-44
Travel: 1-2 trips/year

March 13, 2018
You get what you pay for

I'm all for saving money on a vacation, but this wasn't worth it. Staff wasn't very welcoming, even with tipping. Our room was musty and the floors were dirty. Water and coffee is NOT included with your room. It states a donation on the bottles in our room, but upon checkout I was confronted with a charge for water in my room. We did not use them. Advice for future travelers, grab bottles of water from the pool bars to stock up on in your room. Food is so-so and mostly buffet. The poolside outdoor restaurants/bars/snack shacks are not included with "all inclusive" when it comes to food. Not exactly an all-inclusive plan if I have to pay to make coffee in my room, drink the bottles of water in my room or pay for lunch by the pool.


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Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Seattle
Age: 35-44
Travel: 7+ trips/year

Room Information

El Cid Castilla Beach Hotel features 500 air-conditioned guestrooms in a modern building. All rooms have balconies, TV's and contemporary decor that includes accents and fabrics in tropical blues and greens.

Room Details

Pool View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Ocean View - Elite All Inclusive
Hotel/Studio Unit Details

What's to Love

With cascading waterfalls, rock formations, tropical plants and water slides, the enormous pool at this resort is a ton of fun for kids and adults.

 

What We'd Change

Coffee and bottled water in the rooms are not free. However, the pesos you spend for the coffee and water goes directly to charity.

 

Why You Should Go

There's something for everyone, from golf and sport fishing to a kid's club and great pool. El Cid Castilla Beach is a perfect base for your adventures.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Restaurant
  • Room Service ($)
  • Scuba Certification ($)
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Tennis Court(s)
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • Medical Services ($)
  • Jet Skis ($)
  • Nightclub/Disco
  • Non-Smoking Rooms (on request)
  • 2 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • ATM/Banking
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Health Club
  • Laundry Facilities
  • Snorkeling ($)
  • Spa Services ($)
  • Dry Cleaning Services ($)
  • Sailing ($)
  • Boogie Boarding
  • Deli
  • Convenience Store ($)
  • Wireless Internet Access ($)
  • Free Parking
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Swimming Pool
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Windsurfing

Map of Local Area

Set at the foot of the Sierra Madre Mountains on a peninsula that extends into the Pacific Ocean, Mazatlan is one of the Mexican Riviera's premier resort areas.

El Cid Castilla Beach

Av Camaron Sabalo s/n, PO Box 813

+52 669 913 33 33

Hotel Description

El Cid Castilla Beach Hotel: Get Everything that All-Inclusive Should Be

Looking for a resort with everything? Then look no further than the all inclusive El Cid Castilla Beach Hotel in Mazatlan. Boasting a championship, 27-hole golf course and a 120-vessel marina at a sister resort, El Cid Castilla Beach opens the door to adventure. For lazier days, lounging on the beach as the sun sets behind nearby islands might be just what the doctor ordered. And for the days you simply want to be pampered, aromatherapy and herbal wraps await you at the full-service spa.

Kids love the water slides in the pool, but it's the cascading waterfalls, rock formations and tropical plants that charm parents. Widely regarded as Mexico's largest, the infinity pool at El Cid Castilla Beach Hotel is just the place to soak up the lavish warmth of Mazatlan's sun. While there, be sure to quench your thirst with a lava flow or mai tai at the swim-up bar. If that's not enough, you can check out the pools at the sister resorts!

One vacation won't be enough time to try everything at this beach hotel. Mazatlan, the "Pearl of the Pacific," lays claim to some of the best sport fishing in the Americas, and charter crews operate from the El Cid Marina Beach Marina. Save a day or two for diving, snorkeling or simply sailing.

The resort's five restaurants provide plenty of choices, and the dinner show at La Pergola is sure to intrigue. The distinctive mariachi blend of trumpet, classical guitar and violin stirs the soul, even as whirling dancers in traditional costumes mesmerize. Mexican Fiesta is just one of the shows offered at the dinner theater. Each night is different, with Broadway musicals, like Cats and Evita, as well as a Fantasy Show with black light special effects.

After an action-packed day, retreat to an Ocean View Room and spend time enjoying the stunning pool and sea vistas from a private balcony. Lounge on the couch in the living room, or rest comfortably on the plush bed. After all, another day of adventure awaits.

This hotel is All-Inclusive.
Features include:

  • Accommodations
  • All meals at three on-site restaurants, as well as meals at the four restaurants of our sister hotels - Moro and Granada (except La Concha Restaurant); food ranges from Mexican and Italian to Argentinean Grill and sushi
  • Unlimited alcoholic (house brand) and non-alcoholic beverages at restaurants, snack bars and lounges of this hotel.

Book Elite All-Inclusive and receive upgraded services and amenities.
Features include:

  • Guaranteed Ocean View accommodations with bathrobes
  • Food and beverages in all restaurants and lounges throughout the four resorts plus the Sushi Bar at El Cid Country Club (including premium menu items)
  • Preferred seating at a la carte restaurants
  • Unlimited golf and tennis at El Cid Country Club (equipment not included)
  • Free Internet access at Elite Club
  • Special discounts at Pronatours, Aries Fishing Fleet and El Cid Spa
  • Personalized attention and coordination of tours and activities by Elite Concierge


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

La Alhambra
Type: International
Hours: Daily, noon-5pm
Description: An oceanfront buffet restaurant and terrace serving international cuisine.

El Alcazar
Type: Italian
Hours: 6 days a week, 6pm-11pm
Description: Serving elegant Italian a la carte cuisine. Located on the mezzanine level. Reservations are required.

El Campeador
Type: Breakfast
Hours: Daily, 7am-11am
Description: Serving an extensive breakfast buffet sure to please.

La Pergola Dinner Theater
Type: Theme dinners
Hours: Daily, 6pm-10:30pm
Description: Offers live entertainment, with different shows every night of the week. Performances include Mexican fiestas, karaoke nights and Broadway-style shows.

Beach Club Snack Bar
Type: Light Fare
Hours: Daily, 10am-5pm
Description: Enjoy hamburgers, quesadillas and sandwiches poolside.

La Cascada at El Cid El Moro Beach
Type: Mexican
Hours: 5 days a week, 7am-11pm
Description: Old Mexico atmosphere set next to a cascading waterfall. Reservations are required for dinner.

La Conchita Snack Bar at El Cid El Moro Beach
Type: International
Hours: Breakfast - daily, 7am-noon; Lunch - daily, 1pm-5pm
Description: An oceanfront buffet restaurant and terrace serving international cuisine.

El Patio at El Cid Granada Country Club
Type: International
Hours: Breakfast and Lunch - 3 days a week, 7am-3pm; Dinner - 3 days a week, 6pm-11pm
Description: Serving breakfast and lunch alfresco and Argentinean a la carte dinners. Favorites include Tex-Mex, Asian, and Cajun. Reservations are required for dinner.

Villa Italia Ristorante Italiano at El Cid Granada Country Club
Type: Italian
Hours: Daily, 6pm-10:30pm
Description: Delicious pasta dishes and romantic atmosphere provide a memorable taste of Italy. Villa Italia's outdoor cafe also serves the best pizza in Mazatlan, baked in a traditional brick oven.

Sushi Bar - Located at El Cid Granada Country Club
Type: Japanese
Hours: Dinner - 5 days a week, 6pm-11pm
Description: Located at El Cid Granada Country Club. Features tasty handmade rolls, delicious teppanyaki and other Japanese favorites. Available through the Elite All Inclusive Plan. Reservations required.

Prime Grill - Located at El Cid Granada Country Club
Type: Steakhouse
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-10:30pm
Description: Located at El Cid Granada Country Club. Serves grilled classics including steak and prime rib. Also offers a salad bar. Available through the Elite All Inclusive Plan at a surcharge.

All hours are subject to change.



BARS/NIGHTLIFE

Castilla Lobby Bar
A festive and lively bar with plasma-screen TVs and two pool tables. Overlooks the pool area. Daily, 3pm-1am.

Beach Club Snack Bar
Swim-up bar. Daily 10am-6pm.



BEACH

The resort is located on an expansive sandy beach, with palapa huts and lounge chairs.

POOLS

Guests can enjoy two expansive, free-form interconnecting pools with a swim-up bar, as well as access to the pools at the El Cid sister resorts.

SPORTS/ACTIVITIES

Water

  • Boogie boarding
  • Kayaking
Available for an additional charge:
  • Jet skis
  • Scuba diving
  • Banana boat ride
  • Snorkeling

Land

  • Tennis
  • Fitness center
  • Aerobics
  • Yoga
  • Tai-Chi
Available for an additional charge:
  • ATV
  • Motorbike
  • Horseback riding

Golf
At the world-class El Cid Country Club (PGA-rated par 72) you can learn from experienced golf professionals through small classes or personalized lessons. El Cid Country Club hosts annual tournaments every March and November including the Canadian Tour and Mexican PGA. Carts and caddies are available, as are a driving range, putting greens and short-game area. Daily, 7am-5:30pm.



INTERNET

Wi-Fi is available in the lobby, pool areas and most guest rooms for an additional charge.

SPA SERVICES

Full-service spa and salon at nearby El Cid Country Club Resort with amenities and services that include steam, sauna, Jacuzzi, massage, herbal wraps, body treatments, aromatherapy, facials, hair styling, waxing and manicures and pedicures. Services available for additional charges. Mon-Fri, 6am-9pm; Sat-Sun, 8am-6pm.

WEDDING/HONEYMOON

The resort offers three beautiful venues, banquet menus and more. Contact the hotel for more details.

CHILD CARE

For the enjoyment of younger guests, the resort offers El Cid Kid's Club - a fun factory for kids age 4-12 years. Each day offers something new.

El Cid Teens Club, for juniors from 13-17 years, is a fun destination with an array of activities, a video arcade, and more. This is the only hotel where you'll find dedicated activities for teenagers to kick back and unwind their own way.



ADDITIONAL INFORMATION

Location
El Cid Castilla Beach Hotel is located 12 miles from Mazatlan International Airport (MZT). Approximate driving time to El Cid Castilla Beach Hotel is 25 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
The minimum age to check-in at the hotel without an adult in the same room is 25 years old (3/17/17-onward.) A valid passport will be required. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort.

Minimum Stay
A 5-night minimum stay is required for travel Apr 9-22, 2017 & March 25, 2018-April 8, 2018.
A 4-night minimum stay is required for travel Jul 11-Aug 13, 2017 & 2018, & Dec 24, 2017-Jan 2, 2018 & 2019 .

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Dining Privileges
Guests enjoy this resort's venues, and may enjoy meals at select restaurants of the sister hotels: El Cid Marina Beach, El Cid El Moro Beach and El Cid Granada Country Club (except La Concha Restaurant); food ranges from Mexican and Italian to Argentinean Grill and Sushi.



All hours, fees, amenities, information and services are subject to change without notice.
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