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Looking for a resort with everything? Then look no further than the all
inclusive El Cid Castilla Beach Hotel in Mazatl
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Looking for a resort with everything? Then look no further than the all
inclusive El Cid Castilla Beach Hotel in Mazatlan. Boasting a championship,
27-hole golf course and a 120-vessel marina at a sister resort, El Cid Castilla
Beach opens the door to adventure. For lazier days, lounging on the beach as
the sun sets behind nearby islands might be just what the doctor ordered. And
for the days you simply want to be pampered, aromatherapy and herbal wraps
await you at the full-service spa.
Less
"We had a great time at El CID! Great staff wonderful hotel and food was great! I will be returning!" – Nicole8989
29 out of 38 (76%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.1
Service
4.1
Beaches & Pools
4.1
Dining Options
3.5
Room Comfort
3.3
"We had a great time at El CID! Great staff wonderful hotel and food was great! I will be returning!" – Nicole8989
29 out of 38 (76%) customers would recommend this product to a friend.
All Customer Reviews
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March 23, 2018
Great vacation!
A great getaway for my wife and I. Beautiful resort. Service was outstanding! Rooms were comfortable and clean, would definitely recommend upgrading to an ocean view room, beautiful view of the Pacific. Pools were very clean and comfortable. Incredible beach, you can walk for miles. Water is shallow with very few rocks, perfect for playing in the waves. Beach and pool service was very good. Martin at the pool bar was outstanding-great drinks and very friendly! Food was decent. Buffet was good, ala carts were so so. (There was a little seafood place next door called the Allawa-great shrimp and very reasonable.) Overall Great service and Very clean. We loved it!
Working with the reps at CheapCaribbean was a breeze. Kudos to all we spoke to, especially Lance and Troy.
The resort at El Cid Castilla met our fun in the sun expectations (altho it was rather loud due to all the pool activities) but we were quite disappointed with the dining experiences we had. Reservations at the a la carte restaurants required making phone calls each day and were often unavailable to us when we called. This forced us to eat at La Cascada Mexican twice. The first time was just mediocre/ok but the second time it was literally inedible and we had to send the food back and leave. We would rate the food at La Cascada one star or less. Strongly recommend avoiding La Cascada Mexican dining until a new chef can be appointed.
Despite being disappointed with the food at the resort, the bread and pasties made by the onsite Panaderia were excellent, as was the service everywhere.
Staff were really friendly and the pool area is great.
The beds were not very comfortable though and there was work being done very early in the morning under our room. Shower was cold on several occasions. They charge you for water and coffee in your room?!?!
Food in the large buffet was the same thing every day. I would suggest trying the other places and making reservations for your dinners. The food everywhere else was good.
The pool was warm and my son had a blast. He barely ever got out of the pool in the 5 days we were there. We also met a lot of great people and ultimately had a good time.
Well worth the money spent!
I'm all for saving money on a vacation, but this wasn't worth it. Staff wasn't very welcoming, even with tipping. Our room was musty and the floors were dirty. Water and coffee is NOT included with your room. It states a donation on the bottles in our room, but upon checkout I was confronted with a charge for water in my room. We did not use them. Advice for future travelers, grab bottles of water from the pool bars to stock up on in your room. Food is so-so and mostly buffet. The poolside outdoor restaurants/bars/snack shacks are not included with "all inclusive" when it comes to food. Not exactly an all-inclusive plan if I have to pay to make coffee in my room, drink the bottles of water in my room or pay for lunch by the pool.
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
Ask a question about El Cid Castilla Beach or help someone else answer theirs.
Can you answer these questions?
6 questions, 47 answers.
What's the best and cheapest way of transportantion between the hotel and airport?10 answers
5 years, 69 months ago
Sindy
We do not offer transfers in the area. You may be able to do an online search for local transfer companies in the area.
KristenCC
Cheapest way we found was by using a shared transfer from a local tour company. You can find several online.
bvlincoln
Ignore the time share people and walk straight outside to the cab line. Cab is $31 USD one way and ride is about 25-30 minutes. Cab drivers are friendly and helpful with luggage. Will drop you off at front door when arriving and bellman will call a cab when you leave.
Ritt
Taxi was $31 USD
KarenAnne
I'm not sure. We rented a car. I know the area and it was easier but you may take an airport taxi, might not be too cheap though...
Paloma
Cheapest is the shuttle for 10$ US dollars. If you have 3 or more people the taxi is cheapest. About 30 minutes and 31$ US dollars can fit 4 people. If you want to do the timeshare you can ask to get free taxi and massages.
Bibij7
By cab, but you can attend a time share event and get a voucher for a free cab ride back to the hotel.
CaliLuv
We used King David Tours. I believe it was only around $35 for 2 of us round trip! I would shop around and look at prices online before going (Mazatlan tours is also a solid choice). Good luck!
Midwesterner1
We used King David. You can reserve online and they are a great price!
nr1012nicole
Definitely book it through Cheap Caribbean!
FAMILYOF7WITHTEENS
Does the package price include gratuity?10 answers
5 years, 69 months ago
San Mateo, CA
The all inclusive package includes taxes and gratuities in the pricing.
CaitlinCC
Ours included gratuity for most services BUT they definitely like you to tip them as you go as well. A bit of a shock from most all-inclusives we have stayed in but we tipped as we felt we received over and above service.
bvlincoln
Gratuity is not included in price. We are tippers and the staff at El Cid will give you additional attention/service for tipping. Even $1 for bringing a drink or two really goes a long way with the staff. We were amongst the very few who tipped. Others guests still received nice service but you could tell the staff really went out of their way for those who tipped.
Ritt
No, does not include gratuity, but you are not required to tip. Of course service gets much better once you start tipping. I would tip occasionally, not every single time, just when i felt the service was exceptional. There are tip jars at the bars, and of course when you make reservations a the fancy restaurants, you should most likely leave a tip for the server.
vvvv
No.....but the service was so good, we enjoyed tipping
KarenAnne
No. It does not include gratuity. Giving the waiters gratuity got us even faster and more personal service. We were glad to give it every single time we ate or drank something.
Paloma
No, you have to tip everywhere you go. I tip 20 peso (about 2$) every other time they bring me a drink. Dinners I tip 5-10$ depending on the food and service. Pretty much the same as over here roughly 20%
Bibij7
No
CaliLuv
yes you are not obligated to tip I did when we did extra things at the resort if you are on the beach or even poolside and the waiters are keeping you happy it is ok and useful to push alittle something their way they will remember you just that much more
mhb3
Yes
Pimi
What are the bathrooms like?10 answers
Most specifically, are there bath/shower combos? Separate bath & shower or shower only? Thx so much.,, must have my 'tub time'
5 years, 69 months ago
Huntington Beach, ca
According to the room the description all rooms offer a shower/bath combo. However this is not always guaranteed as it depends on availably.
CaitlinCC
Bath/shower combo in our room. Also, there was only one sink which is OK but we always prefer two.
bvlincoln
We've experienced better bathrooms in other resorts but this was fairly consistent with what we've seen in Mexico. It was nice that the shower/tub and toilet are in a separate room from the sink. The shower and bath are combined. The tubs are square and spacious. There are separate nobs for the shower water temps and bathtub water temps (total of 4 nobs in shower).
Ritt
Tub/shower combo & their pretty spacious as well.
vvvv
Our room had a bath/shower combo. It was rounded in shape, but efficient.
CatSue
Our bathroom was a tub/shower combo
KarenAnne
bath and shower together, bathtub large enough for submerging one full person, or two in the shower. modern style bathroom. sink and mirror was located outside the bathroom...
Paloma
Bathrooms are nice and clean. The water fixture is kind of odd, makes a lot of noice. Separate toilet and tub. Just like the states but very small and no lighting.
Bibij7
Bath/shower combos...I love the round tub!
CaliLuv
It depends on the room. Our family had 3 rooms and one had a bath shower combo, the rest just a shower. I would just ask for a bath, they are very accommodating!
FAMILYOF7WITHTEENS
How far is shopping from resort and what is the cheapest way to get to hotel from airport?11 answers
How far is shopping?
5 years, 68 months ago
Duncan, Oklahoma
Shopping is in the nearby area. We do offer round trip airport transfers for an additional cost. For more information and pricing please call us at 1-800-915-2322.
CaitlinCC
Shopping is all around from 1 block to up to a few miles away. You will have plenty in walking distance. The cheapest we found was a shared transport van from Vista Tours.
bvlincoln
Shopping is available within steps outside of resort. When facing street with back to resort, there are stores within the first two blocks to your right. Cheapest way from airport to hotel is a cab for $31 USD and ride is approximately 25-30 minutes.
Ritt
There is shopping right outside the resort, at the resort and on the beach... for little trickets and such.
We just took a van (there was 6 of us) to the resort.... it was $60. We figured this was the quickest way to get there. We didn't want to take a shuttle and get stuck with other people and dropping off at other resort... we didn't want to save a few bucks when we could have been sitting on the beach.
Darcyann
There are little shops actually located inside of the hotel, so you have shopping fairly close to you. El Cid Castilla is on a very popular street, just walk a couple of minutes and you'll find souvenir shops all along the way. If you want to travel to El Mercado, that is about 15 minutes away on transportation, but i think they sell pretty much everything you can find near the hotel.
We took a taxi from the airport to the hotel for $30.00 dollars. I think that's the only option for transportation from airport.
vvvv
Depends on what kind of shopping you want to do, there are stores in the hotel and in easy walking distance. We paid about $31 to get to the hotel from the airport in a taxi.
SaMi19
Shopping within the resort and right outside.....taxi $31 USD
KarenAnne
shopping located at the resort and right outside of it...
cheapest transportation, rent a car...
Paloma
There is no shopping lol. There is a mall about 15 minutes away. There's nothing there. And then there's old town marketplace about 15 minute 5$ cart ride. There's not much there neither and not that cheap. Mainly fabric stores. There is a night market thing at the hotel it self on the weekends, the pricing is about the same as going anywhere
Bibij7
15 mins away from the resort to shopping. The cab was the cheapest way to get to the hotel.
CaliLuv
Airport Transfer: We used King David Tours. I believe it was only around $35 for 2 of us round trip! I would shop around and look at prices online before going (Mazatlan tours is also a solid choice). Good luck!
Not sure so much about the shopping (there are quite a few vendors around and a couple little stores located beneath the hotel - one of those being a swimsuit shop). For more "formal" shopping options, I'm guessing a pulmonia (sic) "open air cab" could get you somewhere within 5 minutes.
Midwesterner1
Worth the upgrade?3 answers
Is moving to the elite all-inclusive rate worth the upgrade during your stay?
5 years, 63 months ago
Traveler
The Elite All-Inclusive Plan offers everything listed in the main All-Inclusive Plan, plus exclusive privileges and services:
•Guaranteed Ocean View accommodations with bathrobes
•Food and beverages in all restaurants and lounges throughout the four resorts plus the Sushi Bar at El Cid Country Club (including premium menu items)
•Preferred seating at a la carte restaurants
•Unlimited golf and tennis at El Cid Country Club (equipment not included)
•Free Internet access at Elite Club
•Special discounts at Pronatours, Aries Fishing Fleet and El Cid Spa
•Personalized attention and coordination of tours and activities by Elite Concierge
AlixCC
Yes! Special check-in, access to all restaurants, never an issue ordering what you want (as long as they have it), and late check out if you need it.
MNBeachLover
yes
Pimi
Age for check-in?3 answers
In the hotel description it states that the "minimum age to check-in without an adult is 25." Can my sisters and I not check-in if we are between 21-24 years old?
3 years, 45 months ago
Iowa
The resort limits the check in age during Spring Break Season, which is from February 15 - April 30, 2015. All other times of the year, the minimum check in age is 21.
KristenCC
18-24
Pimi
yes you can check in at that age group
hotrod
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Room Information
El Cid Castilla Beach Hotel features 500 air-conditioned guestrooms in a modern building. All rooms have balconies, TV's and contemporary decor that includes accents and fabrics in tropical blues and greens.
With cascading waterfalls, rock formations, tropical plants and water slides, the enormous pool at this resort is a ton of fun for kids and adults.
What We'd Change
Coffee and bottled water in the rooms are not free. However, the pesos you spend for the coffee and water goes directly to charity.
Why You Should Go
There's something for everyone, from golf and sport fishing to a kid's club and great pool. El Cid Castilla Beach is a perfect base for your adventures.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Business Center ($)
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Concierge Services
Conference Facilities ($)
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Golf Course ($)
Jacuzzi
Kayaks
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Restaurant
Room Service ($)
Scuba Certification ($)
Swim-Up Bar(s)
Pool Bar
Internet Access ($)
Tennis Court(s)
Fishing
Aerobics
24 Hour Front Desk
Sauna
Poolside Bar
Steam Room
Parking
Medical Services ($)
Jet Skis ($)
Nightclub/Disco
Non-Smoking Rooms (on request)
2 Bars/Lounges
Porter/Bellhop
Multilingual Staff
Catering
ATM/Banking
Massage ($)
Elevators
Audio-Visual Equipment ($)
Fax Machine ($)
Health Club
Laundry Facilities
Snorkeling ($)
Spa Services ($)
Dry Cleaning Services ($)
Sailing ($)
Boogie Boarding
Deli
Convenience Store ($)
Wireless Internet Access ($)
Free Parking
Beauty Salon ($)
Handicap Facilities/Wheelchair Accessible
Swimming Pool
Banquet Facilities ($)
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Dining
Dive Shop(s)
Fishing
Horseback Riding
Jet Ski Rentals
Marina
Medical Facilities
Motor Boat Rentals
Parasailing
Sailing
Scooter/Moped Rental
Snorkeling
Windsurfing
Map of Local Area
Set at the foot of the Sierra Madre Mountains on a peninsula that extends into the Pacific Ocean, Mazatlan is one of the
Mexican Riviera's premier resort areas.
El Cid Castilla Beach
Av Camaron Sabalo s/n, PO Box 813
+52 669 913 33 33
Hotel Description
El Cid Castilla Beach Hotel: Get Everything that All-Inclusive Should Be
Looking for a resort with everything? Then look no further than the all
inclusive El Cid Castilla Beach Hotel in Mazatlan. Boasting a championship,
27-hole golf course and a 120-vessel marina at a sister resort, El Cid Castilla
Beach opens the door to adventure. For lazier days, lounging on the beach as
the sun sets behind nearby islands might be just what the doctor ordered. And
for the days you simply want to be pampered, aromatherapy and herbal wraps
await you at the full-service spa.
Kids love the water slides in the pool, but it's the cascading waterfalls,
rock formations and tropical plants that charm parents. Widely regarded as
Mexico's largest, the infinity pool at El Cid Castilla Beach Hotel is just the
place to soak up the lavish warmth of Mazatlan's sun. While there, be sure to
quench your thirst with a lava flow or mai tai at the swim-up bar. If that's
not enough, you can check out the pools at the sister resorts!
One vacation won't be enough time to try everything at this beach hotel.
Mazatlan, the "Pearl of the Pacific," lays claim to some of the best sport
fishing in the Americas, and charter crews operate from the El Cid Marina Beach
Marina. Save a day or two for diving, snorkeling or simply sailing.
The resort's five restaurants provide plenty of choices, and the dinner show
at La Pergola is sure to intrigue. The distinctive mariachi blend of trumpet,
classical guitar and violin stirs the soul, even as whirling dancers in
traditional costumes mesmerize. Mexican Fiesta is just one of the shows offered
at the dinner theater. Each night is different, with Broadway musicals, like
Cats and Evita, as well as a Fantasy Show with black light special effects.
After an action-packed day, retreat to an Ocean View Room and spend time
enjoying the stunning pool and sea vistas from a private balcony. Lounge on the
couch in the living room, or rest comfortably on the plush bed. After all,
another day of adventure awaits.
This hotel is All-Inclusive.
Features include:
Accommodations
All meals at three on-site restaurants, as well as meals at the four
restaurants of our sister hotels - Moro and Granada (except La Concha
Restaurant); food ranges from Mexican and Italian to Argentinean Grill and
sushi
Unlimited alcoholic (house brand) and non-alcoholic beverages at
restaurants, snack bars and lounges of this hotel.
Book Elite All-Inclusive and receive upgraded services and amenities.
Features include:
Guaranteed Ocean View accommodations with bathrobes
Food and beverages in all restaurants and lounges throughout the four
resorts plus the Sushi Bar at El Cid Country Club (including premium menu
items)
Preferred seating at a la carte restaurants
Free Internet access at Elite Club
Special discounts at Pronatours, Aries Fishing Fleet and El Cid Spa
Personalized attention and coordination of tours and activities by Elite
Concierge
DINING
This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.
La Alhambra Type: International Hours: Daily, noon-5pm Description: An oceanfront buffet restaurant and terrace serving
international cuisine.
El Alcazar Type: Italian Hours: 6 days a week, 6pm-11pm Description: Serving elegant Italian a la carte cuisine. Located on the
mezzanine level. Reservations are required.
El Campeador Type: Breakfast Hours: Daily, 7am-11am Description: Serving an extensive breakfast buffet sure to please.
La Pergola Dinner Theater Type: Theme dinners Hours: Daily, 6pm-10:30pm Description: Offers live entertainment, with different shows every night
of the week. Performances include Mexican fiestas, karaoke nights and
Broadway-style shows.
Beach Club Snack Bar Type: Light Fare Hours: Daily, 10am-5pm Description: Enjoy hamburgers, quesadillas and sandwiches poolside.
La Cascada at El Cid El Moro Beach Type: Mexican Hours: 5 days a week, 7am-11pm Description: Old Mexico atmosphere set next to a cascading waterfall.
Reservations are required for dinner.
La Conchita Snack Bar at El Cid El Moro Beach Type: International Hours: Breakfast - daily, 7am-noon; Lunch - daily, 1pm-5pm Description: An oceanfront buffet restaurant and terrace serving
international cuisine.
El Patio at El Cid Granada Country Club Type: International Hours: Breakfast and Lunch - 3 days a week, 7am-3pm; Dinner -
3 days a week, 6pm-11pm Description: Serving breakfast and lunch alfresco and Argentinean a la
carte dinners. Favorites include Tex-Mex, Asian, and Cajun. Reservations are
required for dinner.
Villa Italia Ristorante Italiano at El Cid Granada Country
Club Type: Italian Hours: Daily, 6pm-10:30pm Description: Delicious pasta dishes and romantic atmosphere provide a
memorable taste of Italy. Villa Italia's outdoor cafe also serves the best
pizza in Mazatlan, baked in a traditional brick oven.
Sushi Bar - Located at El Cid Granada Country Club Type: Japanese Hours: Dinner - 5 days a week, 6pm-11pm Description: Located at El Cid Granada Country Club. Features tasty
handmade rolls, delicious teppanyaki and other Japanese favorites. Available
through the Elite All Inclusive Plan. Reservations required.
Prime Grill - Located at El Cid Granada Country Club Type: Steakhouse Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner -
daily, 6pm-10:30pm Description: Located at El Cid Granada Country Club. Serves grilled
classics including steak and prime rib. Also offers a salad bar. Available
through the Elite All Inclusive Plan at a surcharge.
All hours are subject to change.
BARS/NIGHTLIFE
Castilla Lobby Bar
A festive and lively bar with plasma-screen TVs and two pool tables. Overlooks
the pool area. Daily, 3pm-1am.
Beach Club Snack Bar
Swim-up bar. Daily 10am-6pm.
BEACH
The resort is located on an expansive sandy beach, with palapa huts and lounge
chairs.
POOLS
Guests can enjoy two expansive, free-form interconnecting pools with a swim-up bar,
as well as access to the pools at the El Cid sister resorts.
SPORTS/ACTIVITIES
Water
Boogie boarding
Kayaking
Available for an additional charge:
Jet skis
Scuba diving
Banana boat ride
Snorkeling
Land
Tennis
Fitness center
Aerobics
Yoga
Tai-Chi
Available for an additional charge:
ATV
Motorbike
Horseback riding
Golf
At the world-class El Cid Country Club (PGA-rated par 72) you can learn from
experienced golf professionals through small classes or personalized lessons.
El Cid Country Club hosts annual tournaments every March and November including
the Canadian Tour and Mexican PGA. Carts and caddies are available, as are a
driving range, putting greens and short-game area. Daily, 7am-5:30pm.
INTERNET
Wi-Fi is available in the lobby, pool areas and most guest rooms for an
additional charge.
SPA SERVICES
Full-service spa and salon at nearby El Cid Country Club Resort with amenities
and services that include steam, sauna, Jacuzzi, massage, herbal wraps, body
treatments, aromatherapy, facials, hair styling, waxing and manicures and
pedicures. Services available for additional charges. Mon-Fri, 6am-9pm;
Sat-Sun, 8am-6pm.
WEDDING/HONEYMOON
The resort offers three beautiful venues, banquet menus and more. Contact the
hotel for more details.
CHILD CARE
For the enjoyment of younger guests, the resort offers El Cid Kid's Club - a
fun factory for kids age 4-12 years. Each day offers something new.
El Cid Teens Club, for juniors from 13-17 years, is a fun destination with an
array of activities, a video arcade, and more. This is the only hotel where
you'll find dedicated activities for teenagers to kick back and unwind their
own way.
ADDITIONAL INFORMATION
Location
El Cid Castilla Beach Hotel is located 12 miles from Mazatlan International Airport (MZT). Approximate driving
time to El Cid Castilla Beach Hotel is 25 minutes.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
The minimum age to check-in at the hotel without an adult in the same room is 25 years old (3/17/17-onward.) A valid passport will be required. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort.
Minimum Stay
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.
Dining Privileges
Guests enjoy this resort's venues, and may enjoy meals at select restaurants of
the sister hotels: El Cid Marina Beach, El Cid El Moro Beach and El Cid Granada
Country Club (except La Concha Restaurant); food ranges from Mexican and
Italian to Argentinean Grill and Sushi.
All hours, fees, amenities, information and services are subject to change without notice.
Jrmn
