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Dreams Sands Cancun Resort & Spa

Mexico - Cancun

Our Rating
3 Nights with Air from $509 All-Inclusive
Info Customer Reviews Questions & Answers

Drop this in your thought corral: you are lounging by aquamarine waves, but across the shimmering sea is Isla Mujeres, a ... More

Customer Rating 134 Reviews
Value
 
3.7
Service
 
4.2
Beaches & Pools
 
3.8
Dining Options
 
3.9
Room Comfort
 
3.6
3.8 out of 5
"The hotel and staff were great! The beach was BEAUTIFUL! So much good food to eat! There is no charge for room service and unlimited drinks, though tips are expected...if you and your 2 kids have 6 dri..." – Kimbornin63
112 out of 165 (68%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
4.2
Beaches & Pools
 
3.8
Dining Options
 
3.9
Room Comfort
 
3.6
3.8 out of 5
"The hotel and staff were great! The beach was BEAUTIFUL! So much good food to eat! There is no charge for room service and unlimited drinks, though tips are expected...if you and your 2 kids have 6 dri..." – Kimbornin63
112 out of 165 (68%) customers would recommend this product to a friend.
Isla Mujeres Sunset My kids loved this resort nasty The blue waters Cesar was the best VEIW FROM THE BEACH VEIW FROM OUR ROOM 519 THE VIEW FROM OUR ROOM
All Customer Reviews
1-4 of 134 reviews. Sort by
November 18, 2017
Quick Bday getaway

I️ booked this trip 3 weeks before my departure. I️t was a great deal. However the quality is less than what I️ am used to. I’ve stayed at two of the companies other locations (Sectrets the Vine and Breathless). This property did not compare. The main pool had limited chair availability. I️ did not spend time in the pool during my entire trip. Usually I’m always at the pool. The beach was nice but crowded. I️t was a hassle to get a good spot. The most annoying thing was being hounded by sales reps who wanted us to sign up for a sales presentation about membership to the companies travel plan. They even called our room one morning before I️ woke up to confirm that I planned to attend. Very annoying. The activities were good. The food was good. I️ enjoyed the restaurants, especially Olio, better than the buffet even for breakfast. Plus the line at the breakfast buffet was very long! The room was comfy, especially the bed. However the outlets are oddly placed. The spa was awesome!!!!I️ talked with great people and , overall, I️ enjoyed my last minute bday getaway. I️ just don’t think this Resort is rated correctly.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Philadelphia PA
Age: 45-54
Travel: 3-6 trips/year

November 13, 2017
Cancun in November

WE HAD A FANTASTIC TIME WITH THE FAMIY. OUR FAVORITE SERVERS WERE CARLOS AND WIBUR IN THEWORLD CAFE. FOOD WAS GOOD BUT A LITTLE BLAND. THE ROOM VIEW WAS AMAZING. WE WERE ON THE 5TH FLOOR WITH AN WALK OUT BALCONY. EVERY MORNING I WOKE UP TO A BEAUTIFUL VIEW AND CLEAN BLEACHES. THE CREWS HAD THE BEACH SWEPT AND GROOMED BEFORE 6AM. THE HOSPITALITY WAS AWESOME. THE HOTEL SANDS WAS IN THE PERFECT LOCATION TO THE NIGHT CLUBS AND THE FLEA MARKETS AND CANTINAS. ALL WERE WITHIN 10 MINUTES OF THE HOTEL. BEAUTIFUL OCEAN AND CLEAN BEACHES. ONLY COMPLAINT I HAD WAS MEN COULD NOT WEAR TANK TOPS OR SLEEVELESS SHIRTS TO THE WORLD CAFE BUT WOMEN COULD WHERE THE TANK TOPS. SO MEN WEAR SHIRTS WITH SLEEVES. BUT OTHER THAN THAT I HAD NO COMPLAINTS. THE STAFF ON THE BEACH BRING YOU UNLIMITED DRINKS TO YOU ON THE BEACH AND THE STAFF IN THE RESTURAUNT MAKE SURE YOU DONT GO THIRSTY EITHER. WE ARE PLANNING ON GOING BACK IN MAY OF 2018.

VEIW FROM THE BEACH VEIW FROM OUR ROOM 519
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: DENVER CO
Age: 45-54
Travel: 1-2 trips/year

November 10, 2017
Deal of Fortune

This was purchased as a Deal of Fortune. Its listed as 4.5 Stars. It isn't 4.5. Firstly, the shower was tiny and no water pressure. I could barely turn around in it (I'm 4'11). Second, the beach is packed with loungers and tightly packed sand that doesn't really have any give to it. There's no space to spread out. Next, the pools were freezing. The buffet was closed two of four nights with no notice, after being off of the resort all day we had to come back and get all dolled up for dinner leaving us to eat well after 8pm because of the strict dress codes. I wanted to jump ship and leave this place. I emailed CC and one thing was accomplished, my shower pressure was fixed. Time share people are out in full force each morning. The food was good, but again this isnt 4.5 stars, throwing a robe in a room doesn't add stars for me, amenities do. I've stayed at many 3.5 with much better quality amenities. I was also disappointed to learn that we weren't even eligible for all of the hotels listed in the Deal of Fortune anyway. Some have minimum nightly requirements, so we would have never been placed there to begin with, this was deceptive to me, why list it at all in the four options if you're not going to list the minimum five night stay part too? I wouldn't have booked this place on my own. Usually a HUGE fan of CC, this time, not so much. Book deal of Fortune at your own risk. Oh and to top it off, as I was checking out and headed to my waiting van to take me to the airport, their social media manager chased me down to try to get me to "reconsider my review" . No, just let me go home...


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: bensalem
Age: 25-34
Travel: 1-2 trips/year

September 11, 2017
Deal of Fortune worked out great!

We opted for the deal of fortune and were assigned this resort, although they all looked great so we might have liked any of them. Cons - fridge really didn't work but we got ice delivered and put the mini sol beers in the bucket. I don't really understand the half shower wall as we got water on the floor on a daily basis. There are staff members out daily selling the spa services & upgrades but if you tell them no they stop. All the rest are pros! The service was great and all the staff very friendly. There were a couple staff members who even remembered our names. I had let the resort know it was our 10th Wedding Anniversary & we were upgraded to from partial ocean view to full ocean view with balcony. Thanks! The food was fantastic. We ate breakfast & lunch at the Market Café with the buffet option and went to Olios every afternoon for my shrimp cocktail. For dinners we opted for the a la carte options including El Patio, Bordeaux, Himitsu and Waves & Sands. Himitsu was my husband's favorite and he says the sushi there was better than the sushi at the sushi bar. His favorite entrée our entire stay was the crispy fish. My favorite was Waves & Sands for our 10 Year Anniversary Dinner. I had the shrimp salad, lobster bisque, shrimp & scallop duo & lemon pie and I would rate this as one of my top 3 meals of all time! I also liked that this was an adult only restaurant for our special occasion and that they have dress codes for the restaurants. The bar in the lobby & the bar by the pool have drink menus with a list of fun fruity vacation type cocktails. The swim up bar is fun Wait staff at the beach and pool were very good and came around frequently asked if we wanted drinks. On our last day the spa staff came out and offered a refreshing cucumber mini facial on the beach. Activities we enjoyed during our stay were archery, kayaking, paddle boarding, ocean trampoline, foam party. Were there for 4 days and never left the resort.

Deal of Fortune worked out great! Deal of Fortune worked out great!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Charleston SC
Age: 45-54
Travel: 1-2 trips/year

Room Information

Dreams Sands Cancun Resort & Spa features 441 spacious rooms equipped with superior amenities including air conditioning, direct dial telephone, satellite TV, electronic safe box, alarm clock with MP3 docking station, iPod charger, daily stocked mini-bar and much more.

Room Details

Deluxe Partial Ocean View
Hotel/Studio Unit Details

Deluxe Partial Ocean View with Balcony
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

Deluxe Ocean Front with Balcony
Hotel/Studio Unit Details

Preferred Club Ocean View
Hotel/Studio Unit Details

Preferred Club Ocean Front
Hotel/Studio Unit Details

Preferred Club Ocean Front with Balcony (Available...
Hotel/Studio Unit Details

Preferred Club Ocean Front Corner (Available beginning...
Hotel/Studio Unit Details

Preferred Honeymoon (Available beginning 12/23/17)
Hotel/Studio Unit Details

Deluxe Partial Ocean View (DOF)
Hotel/Studio Unit Details

What's to Love

Sparkling champagne and cool towels that take the travel edge off, and fast.

Two beachfront pools (including an infinity pool) and three bubbliscious Jacuzzis.

Perching under a palapa on Playa Viva, a private stretch of sugar-white sand kissed by turquoise.

Luxurious rooms with breath-stealing views of the Caribbean and Isla Mujeres.

Cushy bathrobes and slippers in your room. It'll feel like home.

Explorer's club (kids 3-12) with treasure hunts and sand castle competitions.

Red Cross certified staff supervise the aforementioned club. A relief, right?

The Black Mud Body Wrap and Stem Cells Body Treatment. You'll feel like new.

You can cuddle up on a beach blanket for a movie under the stars.

 

What We'd Change

Dreams Sands Cancun's perfect location offers a beautiful private beach, championship golf courses nearby, legendary shopping and nightlife, plus plenty of great excursions and activities the whole family can enjoy. This one is a no-brainer.
 

Why You Should Go

It's only 25 minutes from the airport - you'll be vacay crushing it in no time.

Upgrade to the Preferred Club, get better rooms, desserts & liquors in the private lounge and more.

For snorkeling and scuba, boat or ferry over to Cozumel.

Perfect your swing at the Playa Mujeres Golf Course - it's a Greg Norman signature green.

Connecting rooms are available, so it's great for families.

Mayan ruins are near and well worth the trek. The cliff-top view from Tulum is crazy epic.

Intro to scuba in the pool, kayaks, ocean volleyball & many more splashy things.

Take Spanish lessons and if you get the urge to shimmy, Caribbean dance lessons.

After you dry off, take in a cocktail or cooking lesson.

Jump on the ocean trampoline, then bounce on over to the pool table.

Available Amenities

  • Beach Bar
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Pool Bar
  • Internet Access ($)
  • Scuba Diving ($)
  • Aerobics
  • Dance Classes
  • Medical Services ($)
  • 4 Bars/Lounges
  • 8 Restaurants
  • Spa Services ($)
  • Library
  • Yoga
  • 24 Hour Room Service
  • Beach Volleyball
  • Fitness Center
  • Ocean Trampoline
  • Jogging Trail
  • Car Rental Available ($)
  • ATM/Banking ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Fishing
  • Golf Course(s)
  • Historical Site(s)
  • Horseback Riding
  • Mayan Ruins
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Theme Park

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Dreams Sands Cancun Resort & Spa

Blvd Kukulcan Km 8.5 Hotel Zone

+52 998 848 7600

Hotel Description

Dreams Sands Cancun Resort & Spa: Get Sunny and Sandy in Paradise

Drop this in your thought corral: you are lounging by aquamarine waves, but across the shimmering sea is Isla Mujeres, a place you long to explore, where magical snorkeling and scuba outings are rumored to be had. Your kids are happily away on a (supervised) treasure hunt; however, you're on the hunt, too - for the boat to Mujeres, and the nearest beach bar. You're on your much-deserved vacay and chillaxing is, after all, Job #1.

How does this sound right about now? Thought so.

Dreams Riviera Cancun Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Now and Sunscape.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

A treasure trove of tempting flavors will call you name from dusk 'til, late late night that include French, Mexican (of course), Pan-Asian fusion, Olio (seafood at lunch, Mediterranean at dinner), Italian, international cuisine (adults-only), and a grill with snacky bits. For the night's ender, there's the Coco Cafe/Ice Cream Parlor, where you can nosh on coffee/tea, crepes and of course, ice cream. Scoop it up, all of it. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Portofino
Type: Mediterranean
Hours: Daily, 5pm-10:30pm.
Description: Non-smoking, a la carte restaurant featuring Mediterranean and Italian cuisine.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Bordeaux
Type: French
Hours: Dinner - daily, 5pm-10:30pm
Description: A la carte French dining in a romantic setting. Adult only.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Himitsu
Type: Asian
Hours: Daily, 5pm-10:30pm
Description: Non-smoking, a la carte restaurant specializing in Asian cuisine.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm.
Description: Beachside a la carte restaurant offering burgers and hot dogs.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

Waves & Sands
Type: International
Hours: Daily, 6pm-11pm
Description: Enjoy international cuisine for dinner at this adults only restaurant.
Dress code: Casual elegance. No sleeveless shirts or flip flops. Long pants are required for men.

Sushi Bar
Type: Japanese
Hours: Daily, noon-4pm
Description: Non-smoking a la carte sushi and other Japanese delicacies.
Dress code: Casual elegance. No sleeveless shirts or flip flops. Long pants are required for men.

Olio
Type: Seafood / Mediterranean
Hours: Lunch, 12:30pm-4:30pm; Dinner, 6pm-11pm
Description: Stop by at lunch for the fresh seafood, and return at dinner for the delicious Mediterranean cuisine.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

World Cafe
Type: Buffet
Hours: Breakfast- daily, 7am-11am; Lunch- daily, noon-3pm; Dinner- daily, 5pm-10:30pm
Description: International buffet, with continental and Mexican cuisine and a variety of international specialty items and classics. Special Kid's Corner buffet.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

El Patio
Type: Mexican
Hours: Dinner- daily, 5pm-10:30pm
Description: A la carte Mexican cuisine offering everything from light snacks to full meals during the day, and a la carte specializing in Mexican in the evening.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

Coco Cafe
Type: Snacks
Hours: Daily, 7am-11pm
Description: Premium coffee and deli snacks with an ice cream parlor attached in a casual and relaxed atmosphere.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

All hours are subject to change.

Dining Program
The Sip, Savor & See package is now available at Dreams Sands Cancun Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Riviera Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun, Now Sapphire Riviera Cancun and Sunscape Sabor Cozumel. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Hours are subject to change.

BARS/NIGHTLIFE

Whether you want to party or plop (and chill), you can find premium spirits at the beach bar, swim-up bar, lobby bar, a cool sushi & ceviche bar, or at the music lounge. Find your vibe and be aahh-mazing.

Rendezvous
Lobby bar. Daily, 10am-1am.

Manatees Bar
Swim-up bar serving tropical drinks. Daily, 10am-5pm.

Desires Music Lounge
Contemporary music lounge. Daily, 10pm-1am.

Barracuda Lounge
Enjoy tropical cocktails while gazing at the clear-blue Caribbean. Daily, 10am-6pm.



BEACHES AND POOLS

Step right up and on to Playa Viva, a 650-square foot private beach with soft, pearly sand and palapas for your chillaxing pleasure. There are two beachfront pools, including an infinity pool for endless hours of doing nothing. Just what you signed up for.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Kayaks
  • Ocean trampoline

Available for an additional charge:

  • Scuba diving with lessons

Land

  • Aerobics
  • Volleyball
  • Fitness center
  • Jogging path
  • Yoga

Golf
The resort offers convenient access to many top-ranked Cancun golf courses, including the following:

  • Playa Mujeres Golf Club
  • Cancun Golf Club at Pok Ta Pok
  • Cozumel Country Club
  • El Camaleon Mayakoba
  • Hilton Cancun Golf & Spa Resort
  • Iberostar Playa Paraiso Golf Club
  • El Manglar Golf Course
  • Moon Spa & Golf Club
  • Playacar Spa & Golf Club
  • Puerto Cancun Golf Course
  • TPC Cancun La Roca Country Club
  • Riviera Cancun Golf & Resorts
  • Riviera Maya Golf Club

Dreams Sands Cancun Resort and Spa also offers complimentary green fees at Playa Mujeres Golf Club. Please see Additional Information below for more details.



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

Dreams Spa by Pevonia is ready to pamper you and leave your body relaxed and rejuvenated for an additional charge. Treatments include:
  • Whirlpools and other hydrotherapy choices
  • Cleansing saunas and steam baths
  • Invigorating showers
  • Massages
  • Facials
  • Professional manicures and pedicures
  • Special options for teens and kids


CHILD CARE

Dreams Sands offers activities for both kids and teens.

The Explorer's Club for Kids offers fun and exciting activities for children ages 3-12. Activities include:

  • Playground area
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sand castle contests
  • Video games
  • Big screen movies under the stars
  • A weekly camp out on the beach and other adventures

The Core Zone Teens Club for teens 13-17 offers supervised activities from 9am-10pm and features:

  • Nightly entertainment
  • Campfires every week
  • A variety of sports and games



ADDITIONAL INFORMATION

Location
Dreams Sands Cancun is located 15 miles (25 min by car) from Cancun International Airport (CUN) and 5 miles (15 min by car) from downtown Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for all arrivals Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Complimentary Green Fees Policy
From now until December 19, 2014, guests are able to enjoy one complimentary green fee per person, per day, at the Playa Mujeres Golf Club. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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