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Dreams Sands Cancun Resort & Spa

Mexico - Cancun

Our Rating
1-833-529-0532
4 Nights with Air from $639 All-Inclusive
Info Customer Reviews Questions & Answers

Drop this in your thought corral: you are lounging by aquamarine waves, but across the shimmering sea is Isla Mujeres, a ... More

Customer Rating 218 Reviews
Value
 
3.9
Service
 
4.3
Beaches & Pools
 
4.0
Dining Options
 
3.9
Room Comfort
 
3.7
3.9 out of 5
"The hotel and staff were great! The beach was BEAUTIFUL! So much good food to eat! There is no charge for room service and unlimited drinks, though tips are expected...if you and your 2 kids have 6 dri..." – Kimbornin63
185 out of 258 (72%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
4.3
Beaches & Pools
 
4.0
Dining Options
 
3.9
Room Comfort
 
3.7
3.9 out of 5
"The hotel and staff were great! The beach was BEAUTIFUL! So much good food to eat! There is no charge for room service and unlimited drinks, though tips are expected...if you and your 2 kids have 6 dri..." – Kimbornin63
185 out of 258 (72%) customers would recommend this product to a friend.
The blue waters Isla Mujeres nasty First class all the way! Hotel view of the ocean VEIW FROM THE BEACH Cesar was the best Suite we were moved to My kids loved this resort Sunset THE VIEW FROM OUR ROOM VEIW FROM OUR ROOM 519 Off our balcony Ahhhhhhh! Sushi Spacious rooms
All Customer Reviews
1-4 of 218 reviews. Sort by
October 10, 2018
Nice pool and nice service but outdated rooms

They had a nice pool and nice employees. The rooms are dated and the food was less desirable. We paid for all inclusive and ate out every evening.


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Overall Rating: 2
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: St. Louis, Mo
Age: 45-54
Travel: 7+ trips/year

October 9, 2018
Hands down the worst hotel ive stayed in

Please do not think of staying at this hotel. Hands down, this is the worst hotel i have ever stayed in. The only thing that was good and ok about this hotel was the comfort of the room and beds. Other than that, the room service was worse than any microwave box of food you could buy at a local store. The restaurants were just horrific. They have a Chinese or "Asian" Themed restaurant which we went to on our 2nd night. I ordered Pad Thai and Vegie Tempura, Veggie Egg rolls. The Vegie Tempura came out cold, soggy and just not edible. The Egg rol was good until my second bight when i hit the hard frozen center. The Pad Thai (small portion) was over sauced as if they poured the pad thai dressing over it and just smothered it in the sauce. Nothing good to eat for breakfast. Nothing good to eat for dinner. The same thing went with all the other restaurants. The pool was surrounded by little kids jumping around. They did pool aerobics at 9am and the dj played super loud house music at the same time.... really? couldnt wait till at least 11 or so so people can sleep in a bit? Only good thing here was the empoyee atitude and service. Other than that, this place is a 1 star to me


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Overall Rating: 2
Value
 
1.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: USA
Age: 25-34

October 7, 2018
Average at Best

My wife and I stayed at Dream Sands for our one year anniversary. We paid an extra $460 upon arrival for a room upgrade. Was a total waste of money, was told the mini bar would be restocked every day, the first day they did stock 4 miniature bottles of scotch, then just two each day after, never bothered to stock the sodas or snacks again. Also, was told room service was included, ordered it one time after we had been on a tour all day, ordered a pizza and pasta, both were inedible. On the upside the view was nice. Also, the air conditioning barely kept the room tolerable, the lowest you could set was 19C, the thermostat never went below 22C, that is about 76F. Also, as soon as you walk in the door plan to be hounded for the next 24 hours by the sales staff to go on a timeshare tour of another property they own. Warning, they browbeat you to death. We never did cave though, we paid for our vacation and wanted to enjoy ourselves. All in all we did have a good trip but I am sure there are much better values out there. Would go back to Cancun but would not stay at this hotel. Almost forgot, the bartenders are awesome, top shelf drinks and fast service, however the last day we were there they had to close the swim up bar at the pool, sewage about 15 inches deep was backing up into the bar. I know was closed for a couple of hours, I would not go back in the pool after that episode. I asked the bartender if that had happened before, he replied yes, all the time. Pretty Disgusting.


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Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
2.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Florida
Age: 45-54
Travel: 3-6 trips/year

August 19, 2018
Very relaxing, worth the money

I am here for my Anniversary. The service at the restaurants are very slow. The food is good. The staff is very friendly, sometime too friendly. Constantly hounding you to upgrade and they follow you around, I feel like I'm on vacation, leave me be. It felt like a timeshare opt almost. All the restaurants dont open every evening.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Dmv
Age: 45-54

Room Information

Dreams Sands Cancun Resort & Spa features 441 spacious rooms equipped with superior amenities including air conditioning, direct dial telephone, satellite TV, electronic safe box, alarm clock with MP3 docking station, iPod charger, daily stocked mini-bar and much more.

Room Details

Deluxe Partial Ocean View
Hotel/Studio Unit Details

Deluxe Partial Ocean View with Balcony
Hotel/Studio Unit Details

Deluxe Ocean Front
Hotel/Studio Unit Details

Deluxe Ocean Front with Balcony
Hotel/Studio Unit Details

Preferred Club Ocean View
Hotel/Studio Unit Details

Preferred Club Ocean Front
Hotel/Studio Unit Details

Preferred Club Ocean Front with Balcony
Hotel/Studio Unit Details

Preferred Club Ocean Front Corner
Hotel/Studio Unit Details

Preferred Honeymoon
Hotel/Studio Unit Details

What's to Love

Sparkling champagne and cool towels that take the travel edge off, and fast.

As of June 2018 you can bring your furry friend along!

Two beachfront pools (including an infinity pool) and three bubbliscious Jacuzzis.

Perching under a palapa on Playa Viva, a private stretch of sugar-white sand kissed by turquoise.

Luxurious rooms with breath-stealing views of the Caribbean and Isla Mujeres.

Cushy bathrobes and slippers in your room. It'll feel like home.

Explorer's club (kids 3-12) with treasure hunts and sand castle competitions.

Red Cross certified staff supervise the aforementioned club. A relief, right?

The Black Mud Body Wrap and Stem Cells Body Treatment. You'll feel like new.

You can cuddle up on a beach blanket for a movie under the stars.

 

What We'd Change

Dreams Sands Cancun's perfect location offers a beautiful private beach, championship golf courses nearby, legendary shopping and nightlife, plus plenty of great excursions and activities the whole family can enjoy. This one is a no-brainer.
 

Why You Should Go

It's only 25 minutes from the airport - you'll be vacay crushing it in no time.

Upgrade to the Preferred Club, get better rooms, desserts & liquors in the private lounge and more.

For snorkeling and scuba, boat or ferry over to Cozumel.

Perfect your swing at the Playa Mujeres Golf Course - it's a Greg Norman signature green.

Connecting rooms are available, so it's great for families.

Mayan ruins are near and well worth the trek. The cliff-top view from Tulum is crazy epic.

Intro to scuba in the pool, kayaks, ocean volleyball & many more splashy things.

Take Spanish lessons and if you get the urge to shimmy, Caribbean dance lessons.

After you dry off, take in a cocktail or cooking lesson.

Jump on the ocean trampoline, then bounce on over to the pool table.

Available Amenities

  • Beach Bar
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Pool Bar
  • Internet Access ($)
  • Scuba Diving ($)
  • Aerobics
  • Dance Classes
  • Medical Services ($)
  • 4 Bars/Lounges
  • 8 Restaurants
  • Spa Services ($)
  • Library
  • Yoga
  • 24 Hour Room Service
  • Beach Volleyball
  • Fitness Center
  • Ocean Trampoline
  • Jogging Trail
  • Car Rental Available ($)
  • ATM/Banking ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Fishing
  • Golf Course(s)
  • Historical Site(s)
  • Horseback Riding
  • Mayan Ruins
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Theme Park

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Dreams Sands Cancun Resort & Spa

Blvd Kukulcan Km 8.5 Hotel Zone

+52 998 848 7600

Hotel Description

Dreams Sands Cancun Resort & Spa: Get Sunny and Sandy in Paradise

Drop this in your thought corral: you are lounging by aquamarine waves, but across the shimmering sea is Isla Mujeres, a place you long to explore, where magical snorkeling and scuba outings are rumored to be had. Your kids are happily away on a (supervised) treasure hunt; however, you're on the hunt, too - for the boat to Mujeres, and the nearest beach bar. You're on your much-deserved vacay and chillaxing is, after all, Job #1.

How does this sound right about now? Thought so.

Dreams Riviera Cancun Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Now and Sunscape.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

A treasure trove of tempting flavors will call you name from dusk 'til, late late night that include French, Mexican (of course), Pan-Asian fusion, Olio (seafood at lunch, Mediterranean at dinner), Italian, international cuisine (adults-only), and a grill with snacky bits. For the night's ender, there's the Coco Cafe/Ice Cream Parlor, where you can nosh on coffee/tea, crepes and of course, ice cream. Scoop it up, all of it. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Portofino
Type: Mediterranean
Hours: Daily, 5pm-10:30pm.
Description: Non-smoking, a la carte restaurant featuring Mediterranean and Italian cuisine.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Bordeaux
Type: French
Hours: Dinner - daily, 5pm-10:30pm
Description: A la carte French dining in a romantic setting. Adult only.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Himitsu
Type: Asian
Hours: Daily, 5pm-10:30pm
Description: Non-smoking, a la carte restaurant specializing in Asian cuisine.
Dress code: Elegant casual. No sleeveless shirts or flip flops. Long pants are required for men.

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm.
Description: Beachside a la carte restaurant offering burgers and hot dogs.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

Waves & Sands
Type: International
Hours: Daily, 6pm-11pm
Description: Enjoy international cuisine for dinner at this adults only restaurant.
Dress code: Casual elegance. No sleeveless shirts or flip flops. Long pants are required for men.

Sushi Bar
Type: Japanese
Hours: Daily, noon-4pm
Description: Non-smoking a la carte sushi and other Japanese delicacies.
Dress code: Casual elegance. No sleeveless shirts or flip flops. Long pants are required for men.

Olio
Type: Seafood / Mediterranean
Hours: Lunch, 12:30pm-4:30pm; Dinner, 6pm-11pm
Description: Stop by at lunch for the fresh seafood, and return at dinner for the delicious Mediterranean cuisine.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

World Cafe
Type: Buffet
Hours: Breakfast- daily, 7am-11am; Lunch- daily, noon-3pm; Dinner- daily, 5pm-10:30pm
Description: International buffet, with continental and Mexican cuisine and a variety of international specialty items and classics. Special Kid's Corner buffet.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

El Patio
Type: Mexican
Hours: Dinner- daily, 5pm-10:30pm
Description: A la carte Mexican cuisine offering everything from light snacks to full meals during the day, and a la carte specializing in Mexican in the evening.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

Coco Cafe
Type: Snacks
Hours: Daily, 7am-11pm
Description: Premium coffee and deli snacks with an ice cream parlor attached in a casual and relaxed atmosphere.
Dress code: Casual. Women must wear bathing suit wrap or cover up.

All hours are subject to change.

Dining Program
The Sip, Savor & See package is now available at Dreams Sands Cancun Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Riviera Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun, Now Sapphire Riviera Cancun and Sunscape Sabor Cozumel. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Hours are subject to change.

BARS/NIGHTLIFE

Whether you want to party or plop (and chill), you can find premium spirits at the beach bar, swim-up bar, lobby bar, a cool sushi & ceviche bar, or at the music lounge. Find your vibe and be aahh-mazing.

Rendezvous
Lobby bar. Daily, 10am-1am.

Manatees Bar
Swim-up bar serving tropical drinks. Daily, 10am-5pm.

Desires Music Lounge
Contemporary music lounge. Daily, 10pm-1am.

Barracuda Lounge
Enjoy tropical cocktails while gazing at the clear-blue Caribbean. Daily, 10am-6pm.



BEACHES AND POOLS

Step right up and on to Playa Viva, a 650-square foot private beach with soft, pearly sand and palapas for your chillaxing pleasure. There are two beachfront pools, including an infinity pool for endless hours of doing nothing. Just what you signed up for.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Kayaks
  • Ocean trampoline

Available for an additional charge:

  • Scuba diving with lessons

Land

  • Aerobics
  • Volleyball
  • Fitness center
  • Jogging path
  • Yoga

Golf
The resort offers convenient access to many top-ranked Cancun golf courses, including the following:

  • Playa Mujeres Golf Club
  • Cancun Golf Club at Pok Ta Pok
  • Cozumel Country Club
  • El Camaleon Mayakoba
  • Hilton Cancun Golf & Spa Resort
  • Iberostar Playa Paraiso Golf Club
  • El Manglar Golf Course
  • Moon Spa & Golf Club
  • Playacar Spa & Golf Club
  • Puerto Cancun Golf Course
  • TPC Cancun La Roca Country Club
  • Riviera Cancun Golf & Resorts
  • Riviera Maya Golf Club

Dreams Sands Cancun Resort and Spa also offers complimentary green fees at Playa Mujeres Golf Club. Please see Additional Information below for more details.



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

Dreams Spa by Pevonia is ready to pamper you and leave your body relaxed and rejuvenated for an additional charge. Treatments include:
  • Whirlpools and other hydrotherapy choices
  • Cleansing saunas and steam baths
  • Invigorating showers
  • Massages
  • Facials
  • Professional manicures and pedicures
  • Special options for teens and kids


CHILD CARE

Dreams Sands offers activities for both kids and teens.

The Explorer's Club for Kids offers fun and exciting activities for children ages 3-12. Activities include:

  • Playground area
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sand castle contests
  • Video games
  • Big screen movies under the stars
  • A weekly camp out on the beach and other adventures

The Core Zone Teens Club for teens 13-17 offers supervised activities from 9am-10pm and features:

  • Nightly entertainment
  • Campfires every week
  • A variety of sports and games



SMALL DOGS WELCOME

For a $65 fee at all Dreams Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



ADDITIONAL INFORMATION

Location
Dreams Sands Cancun is located 15 miles (25 min by car) from Cancun International Airport (CUN) and 5 miles (15 min by car) from downtown Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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