What We Love
- There are two beachfront pools (including an infinity pool) and three Jacuzzis.
- Perch under a palapa on Playa Viva.
- The resort offers luxurious rooms with breathtaking views of the Caribbean and Isla Mujeres.
Things to Know
- The resort is only 25 minutes from the airport.
- Upgrade to the Preferred Club to get better rooms, desserts & liquors in the private lounge and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Grilled snacks and barbecue served during the day.
- Coco Café and Ice Cream Parlor
The Coco Café serves premium coffee and deli snacks served in a casual and relaxed atmosphere.
Ice Cream Parlor serves an array of frozen treats for the whole family and delicious crêpes.Late Night Bites: The buffet offers fruits, yogurt, sandwiches, beer, soft drinks and water.
- El Patio
Serving authentic A la carte Mexican cuisine.
- GauchoGrilled specialties.
- Himitsu
Serving A la carte Pan-Asian specialties.
- OlioA la carte menu served at breakfast, seafood served at lunch and delectable Mediterranean dishes served at dinner.
- Portofino
Serving classic, A la carte Italian cuisine.
- Preferred Club Lounge BarLounge bar for Preferred Club guests only
- Preferred Club Pool Bar & SnacksSnacks and drinks for Preferred Club guests only
- Various Lounges/Bars
- Barracuda
- Desires
- Manatees
- Rendezvous
- Gaucho Grill
- World Cafe
A buffet specializing in international cuisine. Dress code is Causal for breakfast and Casual Elegance for Dinner.
- All-inclusive meal plan
- Business center†
- Car rental desk†
- Children programs
- Conference facilities†
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Golf†
- All-inclusive meal plan
- Business center†
- Car rental desk†
- Children programs
- Conference facilities†
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Golf†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Outdoor pool
- Parking
- Pool
- Restaurant
- Room service
- Spa†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite
EXPLORER’S CLUB FOR KIDS:
Ages: 3 – 12
At this fully supervised children's program, kids will enjoy the following activities:
• Arts and crafts
• Playground
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Cinema
• Doll nursery and play kitchen
• Water games
• Weekly campout adventures
• Big screen movies on the beach
• Beepers for parental control
• Dinner for children
All Explorer’s Club staff members are certified by the American Red Cross in CPR for children
- Dancing †This resort offers dancing lessons.
- GeneralThis resort offers Spanish lessons and bingo.
- Golf †
- PoolThere are 4 pools and one outdoor hot tub.
- Spa †
For those guests seeking a sanctuary for the senses, the spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, a sauna, a steam room and private showers are available. Other services include pedicures, manicures, facials and a full-service beauty salon.
- Volleyball
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12827 reviews
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Nov 25, 2025A successful return visit
A friend once asked why we return to Dream Sands when there are so many resorts around Cancún. After some thought, the answer is simple: it’s the staff who draw us back every time. It’s so comforting to know that whenever we travel, we are welcomed and treated like family in our home away from home. The Dream Sands team’s warmth and genuine care make every visit special. I’ll never forget one November storm when I slipped and fell on my outstretched hand — Jenny and Fernando were immediately at my side with ice and a comfortable chair. Fernando then rallied his team to manage the situation so others were spared the same fate. My husband loves celebrating his birthdays here. We feel confident inviting friends to join the “fiesta,” knowing they, too, will enjoy the experience. Gustavo and Gerson have become like Mexican brothers to us — we look forward to spending time with them at the beach. I’d also like to acknowledge Melissa for her ready smile and enthusiastic spirit on the entertainment team as well as her new side kick Luis who is always willing to do what is needed for his guests. We appreciate that Dream Sands feels manageable and welcoming compared with many larger resorts. With my imperfect memory, I’m grateful I don’t need to wait for a trolley or search through several identical buildings to get back to our room. The beautiful Caribbean views, tempting sweets at the café, and a well-crafted drink in the lobby mean I can be back in my room within ten minutes and spend more time enjoying the sun without missing anything. We also love being able to watch the poolside entertainment from our rooms when the day has been long and we want to relax in our “comfies.” Tonight we’re looking forward to our teppanyaki reservation at Himitsu, and we thoroughly enjoyed Gaucho Grill last night. We are eternally grateful for everything the staff has done for us here. Dream Sands will always be included in our travel plans The Wormalds Ps. We also enjoyed our tequila testing activity and how they lovingly set up a private dinner on the beach for my husband's birthday - cheers to Alberto and Oscar
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Nov 24, 2025Excellent entertainment
Entertainment is 10/10! Brian is an excellent aqua fitness coach and Luis was an amazing kayak guide. Shows were fun! Attentive staff. The preferred club server, Sergio was excellent.
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Nov 24, 2025I would avoid
Location is decent for access to Coco Bongs etc. Hotel staff very good and couldn’t do enough for you. Pool and beach decent however it’s a nightmare to get sun loungers because there is always a wedding on which gets priority areas on the beach. The rest of the beach areas are for preferred club members which is an upgrade option ($60-90 per day). Food is decent, drinks okay (better drinks available on the preferred club upgrade). Overall I wouldn’t recommend this hotel, we ended up having to upgrade just to get sun loungers in the sun which is a bit of a joke having already paid for a premium room and all inclusive holiday.
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Nov 24, 2025
Lovely resort
Excellent experience. Hotel staff are so friendly and it is located on the best beach in Cancun. Exceeded my expectations.
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Nov 22, 2025Mediocre resort with even more mediocre food. Do not recommend.
Basically a below average resort with mediocre food at best. The only bright was the beach concert by Alexandra which was really nice under the night sky. Only go if you're ok with an overall mediocre experience. I would rather spend a bit more and go to nicer resort.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.