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Dreams Riviera Cancun Resort & Spa

Mexico - Riviera Maya

Our Rating
1-833-870-6170
3 Nights with Air from $709 All-Inclusive
Info Customer Reviews Questions & Answers

Your day could look like this: you, kickin' back in a luxurious oasis set along a white sand beach that's kissed by crys ... More

Customer Rating 246 Reviews
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.2
Room Comfort
 
4.5
4.4 out of 5
"Overall Resort – It was very well maintained, beautiful property and grounds, amazing Infinity Pool and gorgeous views. While they offer a lot of different activities throughout the day, we never parti..." – tropical40
249 out of 289 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.2
Room Comfort
 
4.5
4.4 out of 5
"Overall Resort – It was very well maintained, beautiful property and grounds, amazing Infinity Pool and gorgeous views. While they offer a lot of different activities throughout the day, we never parti..." – tropical40
249 out of 289 (86%) customers would recommend this product to a friend.
Cabanna Bar Gorgeous beach view Infinity pool Hot December night Beach view from our personal pool Evening performance by the tenors! Dancing in the Dreams Lobby View from Infinity Pool See to believe! the beautiful rooms A beautiful morning at the pool Chichen Itza View from upgraded room Paradise do exist! Beautiful beach front from the beach looking at resort Preferred Club Oceanview with private jacuzzi Pool/Beach View Pool Area
All Customer Reviews
1-4 of 246 reviews. Sort by
November 13, 2018
Nice place

The resort was very clean and comfortable. The staff was very accommodating and friendly. We loved the swim up bar but did not like that kids were allowed to sit there too. Hard to enjoy your drink while the kids are splashing around. They had 2 other pools for the kids to play freely in. Wish there would have been more music around the pools during the day.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Il
Age: 45-54
Travel: 1-2 trips/year

October 23, 2018
Beautiful Vacation

Had an amazing time at Dreams. Room was gorgeous as well as the resort. Staff was so incredibly nice, polite & always available. The only disappointment was the restaurants. Some close on particular nights. Some have a stringent dress code. Dreams need to make vactioners aware of this before coming in order to bring proper attire.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: New Jersey
Age: 55-64
Travel: 1-2 trips/year

October 22, 2018
Great Resort

This was our first experience at an all inclusive and were very impressed and satisfied. The staff was always friendly and attentive. The facility was clean and kept up, our room was comfortable with nice amenities. The food selection and quality was satisfactory, especially at the restaurants for dinner. I would definitely recommend Dreams Rivera Cancun as vacation spot for couples or families.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Chicago, IL
Age: 25-34
Travel: 1-2 trips/year

October 22, 2018
Brother got married here and it was FABULOUS!

We arrived at Dreams Riviera and we’re happily greeted with champagne as we entered. Gorgeous lobby area, with lush florals, fountains and little pools that took you to an escape from the hectic travels just completed. We checked in and got keys to room 2415 (I’m pretty sure this was our first room.) a Deluxe Tropical View room. We did not book a plunge pool or Preferred Club as we were going to be out with the 67 guests attending the wedding, and didn’t want Preferred Club if no one else booked the advantage of those amenities. When we arrived, we were in awe of the room. It was beautiful. When we opened the shades, our view was anything but tropical! The property next door was abandoned, and although we didn’t plan on being in our room except to sleep, we asked to be moved simply because it was almost an eyesore to wake up to. Now, this is not the resorts fault - I just think the rooms along the South side of the building should be discounted or something of the sort. We were moved to 1542 - a room that overlooked the north garden and surprisingly many of our guests were in adjoining rooms on this floor. It was PERFECT! Each day, we spent it in the pool drinking all day. Faustino and Clever were our bartenders everyday, and they were absolutely FABULOUS. I’ve read reviews before my trip, and the way they remember names is absolutely mind boggling, as I couldn’t do it! Extra rum was always in my drink since they remembered the first time. So hospitable. Of course, we tipped (some may have thought too much) but thank you doesn’t pay the bills, as I like to say. They work SO hard and most travel 1:30h to get to work. Some stay on property (or close by) working 10 days straight then having a few days off to be with their families. Think about that! So we spent about $400 in tips in a 6-day period. Pedro and Sergio in World Cafe felt like family. I think we even hugged them goodbye. They had my Baileys ordered every single morning when they saw us come in. Unfortunately, we didn’t take advantage of the restaurants because my fiancé likes to get his food, eat and run. So we are at World Cafe (buffet) almost every meal. We tried to book 2 hibachi tables at Himitsu for the same day, but they we’re booked. We completely understood as we were really winging it with a large group. Spa - bridesmaids got mani pedis - I got gel and so did the bride - not sure what happened but Brides nails peeled in a day, while mine are still perfect 6 days later. My fiancé and I got deep tissue massages and they were AMAZING. Hydrotherapy was great - as per my Mom. She loved it. We worked out only one day due to all of the food and alcohol consumption, but it was top notch - and we are in the gym everyday at home. The wedding was so beautifully done, the bridesmaids were never without mimosas as we were getting ready. We tipped big and they remembered. There was a knock on the door every 15 minutes with 8 glasses, a bottle of champagne and OJ. They even had a mariachi band on the beach. KID FRIENDLY - We don’t have children (no thanks!!!) and it’s a kid friendly resort (my brother has two girls 6 and 2, so I am sure that was a sticking point for them to book here aside from the breathtaking facility) but TBH I wasn’t put out, annoyed (I’m very easily annoyed with unruly kids!!) or really took notice to any annoying children. They weren’t running rampant, so I won’t use this as a strike. There’s a kids explorer club which whisks kids away all day from 9a-9p! I would absolutely 100% book here again. Only suggestion is to prohibit kids from the pool with the swim up bar. There was an incident where a 7ish year old took a crap in the pool and they had to close it and filter/shock the water for 4 hours. It sucked. However the pool waitstaff (hi Erick!) asked us every 5 minutes if we needed something. I’d be borderline annoyed if it was any other situation but not this one. We were never without drinks. Unless we had to take a break. I’m telling you, it was just a perfect trip for us, and we never went without. Personally I was toasted so I pretty much napped from 5-7 daily from all of the pool shenanigans. Beach volleyball was a hit with our crew. One elevator was out of service for 3 days which was an inconvenience for my disabled father, but they accommodated my Mom and Dad with daily hydrotherapy. We all had an amazing time and again, I’d definitely book again. I’ll update my review if I forgot anything!

Brother got married here and it was FABULOUS! Brother got married here and it was FABULOUS!
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York
Age: 35-44
Travel: 3-6 trips/year

Room Information

Dreams Riviera Cancun features 486 Premium Rooms and Suites that are tastefully decorated in contemporary Mexican style with marble floors and finely appointed luxury amenities. Each room has a spacious terrace perfect for relaxing, sunbathing or dining in with 24-hour room service.

Also available is the Preferred Club section, where guests can enjoy national and international newspapers, private relaxing areas, concierge service and a private outdoor Jacuzzi.

Room Details

Premium Deluxe Tropical & Garden View
Hotel/Studio Unit Details

Premium Deluxe Ocean View
Hotel/Studio Unit Details

Premium Deluxe with Plunge Pool
Hotel/Studio Unit Details

Preferred Club Ocean View
Hotel/Studio Unit Details

Preferred Club Ocean View & Pool Front
Hotel/Studio Unit Details

Preferred Club with Plunge Pool
Hotel/Studio Unit Details

Preferred Club Ocean Front Honeymoon Suite (Adults-Only)
Hotel/Studio Unit Details

Preferred Club Ocean Front Master Suite
Hotel/Studio Unit Details

Deal of the Day ROH (Non-Refundable)
Hotel/Studio Unit Details

Deal of the Day Preferred Club ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

As of June 2018 you can bring your furry friend along!

The rejuvenating champagne and icy cool towels for your descent into beachy wonderfulness.

Alluring octagonal-shaped suites with marble baths - 70% offer aahh-some vistas of turquoise.

Most of ground floor rooms offer an exclusive outdoor plunge pool. Plunge away.

The intimate wine cellar with international premium vino.

Cushy bathrobes and slippers, and turndown service each night with chocolates. Sweet.

Explorer's club (kids 3-12) with a planetarium and pyramid-shaped climbing wall.

Red Cross certified staff supervise the aforementioned club. A relief, right?

Parents get a pager from the Explorer's club, should they be needed for anything.

Swimming with the dolphins nearby. You don't have to be a kid to love this.

The Water Lily After-Sun Soothing Wrap and Relaxing Moon & Star Massage. Melt.

Seaside dining with only a candle and the stars to light up your night. (A fee for this, but life is short).

 

What We'd Change

The beach on this part of the Riviera Maya can be a bit weedy, but with 3 heated pools and world-class diving and snorkeling nearby, who cares?

 

Why You Should Go

It's 20 minutes from the airport - you'll be chillaxin' in no time with a cocktail.

The world's second largest barrier reef is just offshore. Snorkel & Scuba Central.

Upgrade to the Preferred Club, get better rooms, complimentary access to hydrotherapy and more.

Connecting rooms are available, so it's great for families.

Complimentary green fees at the nearby Grand Coral Riviera Maya Golf Club until April 30, 2017. Fore!

You can cuddle up on a beach blanket for a movie under the stars.

The beachfront wedding gazebo has killer views of teal.

Play some tennis then cool off with water polo.

Hop on Hobie cats, kayaks and sail boats.

Dance lessons, Mexican Bingo and biking. That's a fun threesome.

Check out bocce ball, billiards or for more vigor, soccer and football.

Jump on the euro-bungee and ocean trampoline, then bounce on over to the mini golf course.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Concierge Services
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Sailing
  • 24 Hour All-Inclusive
  • Soccer
  • Ping Pong
  • Bicycles
  • 9 Restaurants
  • 6 Bars/Lounges
  • Bocce Ball
  • Massage ($)
  • Spa Services ($)
  • Catamarans
  • Handicap Room Available
  • Room Service
  • 24 Hour Room Service
  • Golf Packages Available ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Tour Desk
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Euro-bungee
  • ATM/Banking ($)
  • Fishing ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Bars and Nightlife
  • Chichen Itza and Coba Ruins
  • Dining
  • Fishing
  • Golf Course(s)
  • Mayan Ruins
  • Nightlife
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Dreams Riviera Cancun Resort & Spa

Carretera Federal 307, Chetumal - Puerto Juarez

+52 99 88 72 9200

Hotel Description

Dreams Riviera Cancun Resort & Spa: Unlimited Luxury on the Luxurious Riviera

Your day could look like this: you, kickin' back in a luxurious oasis set along a white sand beach that's kissed by crystal clear waters. Your kids, climbing on a pyramid-shaped climbing wall in the warm Mexican sun. You look up at the palms that shade you, then glance at your watch. Yes, it's that time. Time to refresh your drink. And continue doing that delicious nothing that you came here for.

Yes, life is good.

Dreams Riviera Cancun Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - seven gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams, Now and Sunscape.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.
  • NEW in 2018: "LOVE" sign where guests can add their own lock of love, inspired by the padlock bridge in paris.


DINING

This is Grub Goodness, and you'll love all these spots: international cuisine, Pizzeria, Pan-Asian fusion, Italian, fresh seafood in a seaside setting, a grill with steak and roasted specialties, French (adults-only), and the Coco Cafe for premium coffee and sweets for your requisite vacay self-spoiling. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. And, new in 2018 the Chef's Garden grows fresh herbs and vegetables directly on the property, which are incorporated into all culinary experiences. It doesn't get fresher than that!

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Mediterranean and Italian cuisine.
Dress Code: Long trousers for men.

Bordeaux
Type:
French
Hours: Daily, 6pm-11pm
Description: A la carte restaurant with a wine cellar. The French cuisine is served in a romantic setting.

Himitsu
Type: Pan-Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Pan-Asian cuisine.
Dress Code: Long trousers for men.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Air-conditioned or rooftop, a la carte restaurant featuring delectable Mexican cuisine.

Oceana
Type: Seafood
Hours: Breakfast - daily, 8am-10am; Lunch - daily, 11am-5:30pm; Dinner - daily, 6pm-11pm
Description: Serving a la carte snacks, lunch and a la carte dinner of fresh local and international seafood specialties.

Seaside Grill
Type: Steakhouse
Hours: Dinner - daily, 6pm-11pm
Description: A la carte steakhouse grill restaurant.

World Cafe
Type:
Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6pm-11pm
Description: Air-conditioned, buffet restaurant featuring a variety of local and international cuisine.

Coco Cafe
Type: Snacks
Hours: Daily, 11am-4pm
Description: Enjoy coffees, teas, pastries and deli snacks throughout the day.

Barefoot Grill
Type: Grill
Hours: Daily, 12:30pm-4pm
Description: Enjoy light lunch specialties in a casual and relaxed outdoor setting.

Dining Program
The Sip, Savor & See package is now available at Dreams Riviera Cancun Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Cancun Resort & Spa, Dreams Puerto Aventuras Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun and Now Sapphire Riviera Cancun for a total of 35 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Hours are subject to change.

BARS/NIGHTLIFE

The top-shelf libations for your party pleasure are ready and waiting for you at six hoppin' bars: lobby, beach, poolside, swim-up, and for something different, there's the music lounge and spa, where you can get healthy stuff to counteract all that delicious alcohol.

Rendevous Lobby Bar
Located in the main lobby, offering international and national drinks, including tropical drinks and wait staff. Daily, 9am-1am.

Manatees
Swim-up bar. Daily, 10am-6pm

Barracuda Bar
Beach bar. Daily, 10am-6pm.

Desires Music Lounge
A sports bar featuring two unique terraces, serving international and national beverages. Daily, 6pm-1am.

Show Time Bar
Located next to the theater, serving beverages before, during and after the show. Times vary.

Sugar Reef Bar
Located by the pool, serving snacks and drinks during the day and early evening. Daily, 10am-6pm.

Revive Juice Bar
Serving delightful juices, fruits and healthy snacks during the day at the spa. Daily, 9am-1am.



BEACHES AND POOLS

Chillax under the palms on this white-sand wonder beach. Should you want a break from the sand, there are three heated pools: an epic infinity pool, activities pool, and one for the kiddos. The pool has floats. Float on, Beach People.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaking
  • Sailing
  • Catamarans
  • Beach volleyball
  • Ocean trampoline
  • Water aerobics
  • Water Polo

Available for an additional charge:

  • Dive clinic
  • Scuba Diving
  • Sport fishing
  • Swimming with Dolphins
  • Windsurfing

Land

  • Jogging
  • Euro-bungee
  • Climbing Pyramid
  • Movies on the beach
  • Football
  • Soccer
  • Yoga
  • Cooking, cocktail, dance and Spanish lessons
  • Bocce ball
  • Biking
  • Billiards

Golf
Dreams Riviera Cancun guests can enjoy golf at Grand Coral Riviera Maya and El Tinto Golf Course at Cancun Country Club, both located nearby.



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

Dreams Spa by Pevonia offers hydrotherapy and indigenous treatments to create a refreshing, invigorating and peaceful experience for an additional charge. Daily, 8am-8pm.

Spa amenities and services include:

  • Massage and body treatment cabins
  • Exfoliation treatments
  • Facials
  • Steam room and dry sauna
  • Swiss showers
  • Hair and beauty salon, manicures and pedicures
  • Daily newspapers and magazines


CHILD CARE

The Explorer's Club, included in the Unlimited-Luxury® privileges, offers supervised child care for kids ages 3-12. Daily, 9am-10pm.
  • Large, secure playground area
  • Ocean trampoline
  • Arts and crafts
  • Video games
  • Big screen movies under the stars


WEDDING/HONEYMOON

Dreams Riviera Cancun offers a variety of wedding packages. Let the resort's wedding coordinator take care of all the details while you rest, relax and play. Please contact the resort directly for more information.

SMALL DOGS WELCOME

For a $65 fee at all Dreams Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



Location
Dreams Riviera Cancun is located 25 minutes south of Cancun International Airport (CUN) and is situated along a stretch of a natural, white sand beach in the Riviera Maya.

Check In/Check Out
Check-in: 3:00pm, Check-out: noon
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Awards
Best Hotel Chain in Mexico - Travel Weekly
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 1/5 - 3/19
Starting at $709 was $2249
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Travel Dates 4/21 - 7/3
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Starting at $949 was $2699
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Travel Dates 8/1 - 8/17
Starting at $999 was $2149
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts