What We Love
- Experience the true magic of the Caribbean with seaside, candlelight dining.
- Enjoy a wide range activities perfectly suited for adults and families alike.
- Find the perfect meal for every occasion at one of several unique onsite restaurants.
Things to Know
- The resort is only 20 minutes from the airport.
- Upgrade to the Preferred Club and get exclusive access to bigger rooms and outstanding amenities.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
UNLIMITED - LUXURY® INCLUSIONS
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more.
Resort Details
- Barefoot GrilleDelicious grilled favorites are served beachside.
- Bordeaux
This restaurant is for Adults Only.
Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.
- Coco CaféPremium coffee & snacks in a casual and relaxed atmosphere.
Late Night Bites served. - El PatioA la carte restaurant offering authentic Mexican cuisine
- HimitsuA la carte restaurant specializing in Pan-Asian cuisine.
- OceanaVariety of fresh grilled local and international seafood specialties served a la carte.
Approximate seating capacity: 82 - PortofinoRecently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside Grill
A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
• Located by the beach• Preferred Club guests only for breakfast & lunch, open to all guests for dinner
• Approximate seating capacity: 60
- Various Lounges/Bars
- Barracuda
- Desires (temporarily closed)
- Manatees
- Rendezvous
- Revive
- Sugar Reef
- World CafeA newly renovated, buffet-style restaurant serving local and international specialty items and classics.Approximate seating capacity: 202
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Health club†
- Laundry/Valet service†
- All-inclusive meal plan
- Babysitting†
- Bicycle rentals
- Boutiques/stores†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Health club†
- Laundry/Valet service†
- Nightclub†
- Outdoor pool
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Bike rental
- Billiards
- Bocce court
- Children's programExplorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
- Motorized Water Sports †
- Non-Motorized Water Sports
- Outdoor pool3 outdoor swimming pools
- Pool †Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
- Spa †
DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.
Spa facilities include:
- Massage and body treatments cabins- Relaxing, aromatherapy and sport massages
- Reflexology
- Main hydrotherapy area
- Cold plunges
- Outdoor cascading whirlpool
- Exfoliation treatments
- Facials
- Bathrobes, towels and slippers
- Yoga classes
- Steam room and dry sauna
- Hair and beauty salon, manicures and pedicures
- Elegant locker, vanity and dressing areas
- Shampoo, body gel, body cream, deodorant
- Main lounge for men and women
- Spa boutique - Volleyball
- Windsurfing †
- Golf †Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13866 reviews
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Nov 26, 2025A week away in paradise
Dreams Riviera Cancun! What a special place. My family travelled here last week and what a week we had! From the warmest welcome the second we arrived, the bell service was friendly and knowledgeable, our room was perfect and every spot of the resort was beautifully kept and cared for. Now the real stars of the week Edgar and Oliver and the rest of the entertainment staff. This is a great family friendly resort. There is always a variety of activities each day and the staff go above and beyond to encourage a fun safe environment for everyone. This resort is on the smaller side so my boys 9 & 11 could easily and safely go from the pool - beach- bar without needing assistance. The buffet was good and consistent and we really enjoyed the Japanese restaurant and the ocean front restaurant for dinner. The coco cafe has the best coconut ice cream and my husband loved being able to order espressos and cafe bar all week. Loved the yoga classes and especially enjoyed the garden space. Lastly, I can’t go without mentioning the arcade space, my boys had a blast there this week and the amazing women who works there fulltime is the absolute best. She so friendly and engaging with the guests, she truly helped make our experience above and beyond all week. We loved our time here and hope to be back soon!
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Nov 26, 2025
Simply outstanding at Dreams Riviera Cancún Resort & Spa!
Our stay at Dreams Riviera Cancún Resort & Spa was a very positive experience. We stayed here as a family and had a great time from the beginning to the end of our trip. The resort is well maintained, the pools and common areas are clean, and everything felt organized and taken care of. Our room was comfortable and bright, and the terrace with jacuzzi and small pool was a nice extra that we really enjoyed using in the evenings. The staff was consistently friendly and helpful throughout our stay. We never felt rushed and always received support whenever we needed something. Special thanks to Izzy from the entertainment team for being so friendly and engaging with guests. Bryan and Sergio from the bell service were always polite, quick, and helpful, especially with our luggage and recommendations. Our room was cleaned daily and kept in great condition thanks to Elena. Jessica helped us with our Teppanyaki reservation and made sure everything went smoothly, which we really appreciated. We also want to thank Edwin, the Manager on Duty, who surprised me on my birthday with a small cake and champagne. That was a thoughtful gesture and made our stay even more memorable. We enjoyed the food across the resort and found good options for both adults and children. The shows in the evening were entertaining, and the beach area was well organized with enough loungers and towels available. Overall, we had a very pleasant stay and would consider returning in the future. We would recommend this resort to families looking for a relaxing vacation.
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Nov 26, 2025If you like to be told no and wait in lines, this is the place for you
This is a disappointing experience in all most all aspects. Unless you’re a preferred club member of Hyatt this is not a very good experience. There are many parts of the resort that are exclusive to the preferred members, including restaurants, cabanas. They constantly run out of towels. there are not enough beach chairs or pool chairs for everyone to have one so unless you get up at 6 o’clock and go reserve one you won’t get a chair for the day. The restaurant lines can be a half hour to 45 minutes even when half the restaurant is empty. They either don’t have enough staff to handle the capacity or they’re trying to force people to eat at the buffet. They do have good activities during the day at the pool and in the evening, which is really nice and the staff is great. It’s just the management of the resort that needs an overhaul.
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Nov 26, 2025
Fantastic Wedding Week!
First off I just want to start by saying not to listen to the bad reviews here. I was here last week for my wedding and it was absolutely beautiful! The resort is gorgeous, the staff is so nice, the food is delicious, the rooms are nice and clean. As a wedding couple we were honestly treated like royalty! I just want to give a shout out to our wedding coordinator THALIA. She did a fantastic job coordinating the wedding i’ve always wanted! I also want to shout out all the ladies at the spa, what a beautiful place and atmosphere… so relaxing. I want to shout out VICTORIA from the spa who did my bridal hair and makeup she is super talented and a very interesting person to talk to. We will be back here for sure, the flora and fauna at this resort is gorgeous, there are some animals around but if you leave them alone they won’t bother you at all. The beach was as expected but still swam in it. Take a catamaran to Isla Majures for crystal clear water.
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Nov 25, 2025
Great time at Dreams Cancun Resort
I totally enjoyed my week stay.Very attentive staff to any needs.I enjoyed the various food options.The staff remembered my shellfish allergy at meal times which I appreciated.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.