What We Love

  • If you've been wanting an excuse to work on your swing, the unlimited green fees are a great way to enjoy some time out on the course.
  • The resort breaks down the fun by age group with Baby Paradise, Kids’ Paradise and Teen Paradise kids clubs.
  • The resort has seven restaurants and seven bars for every food craving.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The resort is 10 minutes away from The Cancun International Airport.
  • The public transit route goes through to the bars and nightclubs and takes approximately 15 minutes to get there.

Resort Details

Dining
Dabble in cuisine from around the world during your stay.
OnSite Dining
  • Fisherman's
    Seafood restaurant open for dinner only. Reservations are suggested.
  • Fujiyama
    Japanese restaurant open for lunch.
  • La Palapa
    Food court style buffet restaurant open for breakfast, lunch and dinner.
  • La Piazza
    Ocean front Italian restaurant with its own Venice river. Reservations are suggested.
  • Los Gallos
    Mexican restaurant with live music for dinner. Reservations are suggested.
  • Sans Soucis
    An adults-only gourmet restaurant that transports you to France with ocean front views. Reservations are suggested.
  • Snack Bars
    There are 2 snack bars on-site.
  • Various Lounges/Bars
    - Collage Bar
    - Jetix 
    - Lobby bar
    - Las Brisas 
    - Club Caribe
    - Trafalgars 
    - Beach Bar
    - La Concha
    - Nitro
    - Caribbean Dance Club
  • Waynes Boots
    Steakhouse open for dinner only. Reservations are suggested.
With daily housekeeping, laundry service and 24-hour room service, luxury is at your fingertips.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services

  • Please contact the hotel for additional information.

† Fees may apply

There's no shortage of adventure thanks to a variety of activities including snorkeling, tennis and more!
On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite

    Daily activities include arts and crafts, sports, games, beach time, water park etc. Baby club, kids club and teenagers club available.

  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has 2 outdoor hot tubs.
  • Pool

    There are 4 pools on-site. One is located in the children's water park equipped with water slides and the other is located in the teen park equipped with water slides This property has swim-up bars.

  • Spa †
  • Tennis court
    There are 2 lit tennis courts on-site.
Off-Site Recreation
  • Motorized Water Sports †
    Motorized watersports provided by Aquaworld marina.
  • Non-Motorized Water Sports
    - Kayaking
    - Snorkeling
    - Paddle boats
    - Sailing
    - Windsurfing
On-Site Attraction
  • On-site Entertainment
    Fantasy show (for kids)
    Stars show (with impersonations)
    Mexican show (traditional dances)
    Broadway show
    International Show
    Karaoke night

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 22270 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Christmas

    Very nice Karla and Gonzalo … ………………………………………………… nice game and face painting………………………….. ……………………………………………………….

    Dec 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    Carla and Gonzalez were fantastic with the kids face painting. Really well organized. Spent lots of time to make sure there kids were comfortable and got to pick the character they wanted. Kids were so happy! Would highly recommend.

    Dec 20, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Bad hotel

    Do not recommend for British people, spent ten days here in December first few days fine then absolutely swamped with Americans, Canadians, Spanish and Mexicans and food changed completely as well as entertainment. All then aimed at everyone other than British. If you want food handled by servers hands go for it, British station serves broccoli and carrots at breakfast say no more they obviously do not know what we eat. Apart from One show for 45 mins every evening no entertainment. No tea or coffee until 7.30am - 5 so no t hot drink of evening. Would rather go to Spain!

    Dec 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Friendly place

    The hotel is very clean. We tried French cuisine restaurant and it's our favourite one. Staff are friendly, polite,food delicious. There is a steak house which is brilliant too and also Italian, it's nice too. You need to give yourself few days to get used to their system. Don't forget to take extra cash /dollars for tipping. Brilliant place for family and couples. We enjoy it.

    Dec 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great beach front location

    Hotel is fabulous The staff are amazing Steak house restaurant we were served by Christian.... Great waiter, served us with a smile and made our meal a pleasure. Thank you Christian

    Dec 18, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: $4 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
     
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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