Couples Swept Away - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7862 reviews

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  I ❤️ Couples swept away

  This resort is top-tier. The rooms are a little older, but the beach and service are absolutely excellent. The food here is by far the best I’ve ever had at an all-inclusive. I’ve stayed at Hilton Rose Hall and Iberostar in Montego Bay, and neither comes close to the quality of food at this resort. If you want authentic, traditional Jamaican food, this should be your pick. This was my second time staying here; my first visit was a few years ago. During this stay, there was some loud construction near our room. We brought it up to the staff, and they quickly moved us to another room and even gave us a resort credit. That level of service really sets them apart. This isn’t a party resort — there isn’t a lot to do besides relax, but that’s exactly what I love about it.

  Sep 07, 2025
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  Beautiful Resort on the perfect beach!

  We LOVE Couples Swept Away.  Located on the gorgeous Seven Mile Beach in Negril this amazing all-inclusive, adults only resort will steal your heart. The beach is rated one of the best beaches in the world for good reason. The super soft sand, the crystal clear water and the absence of seaweed make this beach absolutely perfect. The grounds at the resort are lush and tropical with beautiful flowers and palms everywhere. The staff, food and drinks are all amazing too. We had a garden view room but could still partially see the ocean from our balcony. We attended their Lobster Night for dinner one night and went to the Repeater Gourmet Dinner for returning guests another evening. We also took advantage of their complimentary Catamaran Sunset Cruise to the Negril Cliffs and enjoyed the sights such as Rick's Café and of course the stunning Negril sunset. I can honestly say this is my all time favorite beach and can't wait to get back to it again someday.

  Aug 31, 2025
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  An amazing experience at Couples Swept Away

  Our week at Couples Swept Away was amazing! Even though we went during the off season, the staff, amenities and food were top shelf. Our dinner at Feathers was made extra special by Joshshia, our fantastic server. We both had the beef tenderloin, and it was delicious. We had great service at the swim up bar by both Shanna and Timroy. The sports facilities were tge best we've ever seen at an all-inclusive resort, and Donovan and Stephen made sure we were updated on all the classes and activities!

  Aug 30, 2025
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  Already Miss The Beach and Staff!

  This was our third vacation at Couples Swept Away in as many years, so I’ll be brief with the boring details. The room was outstanding as always. Room 4322. The food was fine. A slight drop from previous stays, but still among the best all inclusive food we’ve ever had. I’ll admit, we did miss the snapper sandwich a lot. Put it back on the Scotch Bonnet lunch menu please. Do the pools need some work? Sure. Is everything perfect? No. Is it still pretty dang great? Absolutely. There are many reasons we return each year, and that beach is a big player in the decision. But the main reason is the people. The Swept Away staff, who often go unacknowledged, are always so incredibly awesome. The increase from a four-star rating to a five is because of (and I know I’m going to misspell some of these names) Shaunna Kaye, Jodianne, Shevon, Tyrice, Mervelyn, Ocea, Harle, and that young man working an internship, Juvon. There are others, like the other lady who worked the martini bar who was so great. I tried to remember all the names. Each year we go to Couples Swept Away for the beach and the resort. That much is true. We love the place. We love the staff far more. We love seeing our staff who have become friends over past visits, miss the ones who are off due to it being the low season, and always enjoy getting acquainted with staff we are meeting for the first time. See you all again in approximately 50 weeks!

  Aug 25, 2025
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  Great Beach, Poor Value

  Overall, our experience at Couples Swept Away was just okay. This was our fourth all-inclusive (we’ve stayed at Secrets, Dreams, and Breathless), and it definitely didn’t compare. Pros: • The reservation-only restaurants were both very good. Lemon Grass had great ambience, service, and solid dishes like Pad Thai and sweet & sour pork ribs. Feathers was equally enjoyable, with good beef tenderloin and salmon cakes. • The beach is gorgeous — warm, crystal clear water on 7-mile beach. • The snorkeling excursion (included) was a highlight. We saw a sea turtle, lots of fish, and even fed them — very cool. • The Wednesday night steel drum group was unique and fun. • Quiet and peaceful atmosphere overall. • Felt relatively safe, even with vendors frequently offering marijuana or massages. • Cocktails were good, and top-shelf liquor is included (though you do have to ask for it). Cons: • Food variety: Outside the two reservation restaurants, options were limited. The Palms was the only sit-down option without a reservation, and the buffet was minimal. Some food was decent (the pork loin and desserts stood out), but much of it was mediocre. Seeing meatloaf reused from lunch on a cold platter at dinner was off-putting. Compared to other resorts, the buffet and variety really fell short. • Pools: Run-down and in need of maintenance. Chipped tiles, worn edges, and the swim-up bar had dead bees scattered around — not appealing. • Rooms: The room was fine overall — good A/C, nice balcony, comfortable bed — but dated. Covers were rough, and several times we noticed a sewage smell from the bathroom. That was a big negative. • Service: Mixed. Some staff were friendly and helpful, others seemed bored, disinterested, or standoffish. Service speed varied from good to slow. • Transportation: The transfer took us 2 hours and 20 minutes from the airport. A party bus with drinks and snacks would’ve made it more bearable. • Price: For the cost (more than the Secrets nearby), we expected better food variety, updated pools, and more consistent service. Overall: For the first half of our stay we were disappointed — mostly due to food and room issues. The last two dinners helped redeem things, but overall the resort didn’t live up to the price point or the reputation. If you want a quiet beach, simple vibe, and don’t mind limited dining, you might enjoy it. But if you’re looking for a polished all-inclusive with variety and consistent service, I’d recommend looking at other options in Negril.

  Aug 22, 2025