Cofresi Palm Beach & Spa Resort

The food was great, especially the specialty restaurants. reservations were not to difficult to obtain, The Buffett restaurant was great by itself. The staff was very friendly. Rooms showing a little wear and tear but still a great value for the price. There is so much to do.

I have to start out by saying I definitely enjoyed how easy it was booking everything through cheap Caribbean, finding the non stop flights and airport shuttle info was very convenient. Once I got to the hotel though I felt that I was treated poorly because I booked through Cheap Carribean. The resort is massive, be prepared to go up and down a lot of stars and walking up and down some hills as well: the room we got was horrible so I went to the front desk several times trying to upgrade the room and telling them I would pay the difference for a better room, I was quoted two difference prices and than was told nothing was available throughout my stay and that people who book through cheap carribean are put in specific buildings. I did not appreciate that comment. Than I complained to the. Front desk because my bathroom was leaking as well as the ceiling and they said they would send someone up, I called and physically went to the desk hoping someone would come assist and after two days of trying I gave up and had to resort to extra towels in order to dry up the puddle coming from the toilet. The hotel room was extremely clean so housekeeping does an amazing job but the room itself needs to be renovated everything is so old and looks like it’s in awful shape.

Overal we had an ok vacation . The staff is nice but the sales people are pushy trying to sell you a time share , so just stay away from them . The resort was kept clean and the rooms were nice however if you were to get a room next to the sewage line that runs thru the resort you’re screwed. It smells ! The food was average but the staff was very nice and the place is clean . Even though we didn’t drink the water several trips to the bathroom were made which was a little annoying. We only went to one show in our 6 day stay because the great welcome show everyone was talking about got canceled. Still don’t understand why because the weather was fine . Even though the resort is all inclusive we still tipped the staff because they don’t make a lot of money and the country itself is dirt poor . The beach was kept clean but the ocean was not clear and dirty at times . Overall you can’t beat the price and if you just want to get away for a few days it’s not a bad deal . Don’t expect a five star deal and you won’t get disappointed.

Stayed at this resort because it was a good price and the reviews seemed okay. We ended up with cold showers, broken AC, and food poisioning. Since it took them so long to fix our AC, they tried giving us passes to ocean world for a day that it wasn’t even open. So we wasted half of our last day waiting for a shuttle that was never coming. Making a reservation for dinner was difficult. You only get 3 for your entire trip and other than that you have to go in person and check for cancellations. The food is tolerable at best. 3 our of 4 of us had food poisoning. Staff isn’t very friendly with some exeptions. When you call and ask for something they say they’ll do it but really they never follow through. They don’t give you extra towels or pillows when you ask. Getting bottled water can be a challenge. They dont restock your mini fridge. There is no free WiFi in the lobby like it says on this site. Rooms aren’t nice and all the pools are dirty. The beach was grimy. the best place for lunch was the Vip beach. Entertainment at night was awful, there were people dressed in thongs with kids around. The people trying to give you a “welcome packet” or “tour” are trying to sell you things and will call you before 8am EVERY single morning which is ridiculous. If it wasn’t for the sunshine and pools and good company i would have immediately left and wouldn’t even bother staying past night one. The entire resort smells like sewage. I have stayed at multiple resorts from this site and this was by far the worst experience i have had. I am not a complainer, but let’s just say I almost cried happy tears the day we left.