Coconut Bay Beach Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9976 reviews

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  Best all inclusive ever!!

  Coconut Bay Resort was amazing. The staff couldn't have been more accommodating. Not much of a beach but with everything else there we didn't mind at all. The absolute best water aerobics with a fantastic instructor. We were all very sore but did not hesitate to join every day they had it. The food was amazing. Would definitely recommend and would go back for sure!!

  Jan 31, 2026
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  Great Resort

  We just spent 8 nights at Coconut Bay, our flight got cancelled and the airline sent us to the Hilton. Then we stayed a 9th night at Coconut Bay. Our first meal was the jerk hut where Harley and Sharnil were so nice and proud of their food. We’ve been to Jamaica multiple times and it was the best jerk chicken (and sides) we ever had. All the restaurants and buffet had very good food. The lazy river and slides were great for kids, always clean and warm. The kids club had so many indoor toys and activities, plus a great playground and splash pad that our 5 year old loved. Hes very shy but ended up dancing and singing with all the girls who worked there and was always excited to see them. The donkeys, horses, dogs, goats and other animals were very friendly. Tom the engineering manager told us a lot about how they care for the animals, it was a very nice and unique part of the trip. Our son didnt wanna leave because of all the activities the entertainment team does throughout the day. Theyre all so nice, he was sad to leave Bshem, Akiya and Rickitta. Due to the storm we had to extend 3 times, and checkout twice and check in twice. The front desk staff including Emanie were so nice and helpful everytime. We had a standard room, it was fine and everything worked. Resort was always clean, and weather was perfect. Having laundry machines on site was very convenient. 10 of us came and we all loved it, plan on coming back with even more people next time.

  Jan 31, 2026
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  Great place to go to for a vacation

  What a great time we had at Coconut Bay resort. Rooms were clean and when we had a problem with the coffee maker it was replaced immediately. Elevators and stairs to get you to your room. Everyone there was more then willing to help and always had smiles on there faces and they seemed very genuine. Tyron was just one of many bartenders and he worked hard but was fun to talk and laugh with t. Bshem was in training in the entertainment department but he will go a long way, his smile draws you instantly to him, he is very out going and a happy soul. Food was fantastic. Never got tired of the buffet, the al la carte restaurant were great. There were always chairs around the pool and never over crowded. Entertainment was fine, something different every night. Loved the country and western night. Over all I can't say anything bad about it. To me it is worth the money.

  Jan 31, 2026
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  Would return

  Stayed here with my husband for 6 days. Nothing but good things to say. Everyone on this island is so polite, accommodating and nice. The staff was extremely professional. Rooms were updated and clean. Food was delicious, especially the jerk treehouse. Beach was a mile long, some areas cleaner than others but unfortunately not the hotels fault as there is sargassum on the Atlantic side. They do maintain it daily.

  Jan 30, 2026
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  Best time ever !

  This location is beautiful, the pools are pristine and the housekeeping is top notch. The meals and theme nights are delicious and fun . Excursions are easy to book with the help of Attie. Refreshing drinks made by Tyron, Winston and Thomas are the best !

  Jan 30, 2026