What We Love

  • We love being just steps away from the beach, plus the resort is very family friendly and it's not too big. 

Things to Know

  • With tons of free water activities to keep everyone busy, a friendly vibe and a cozy atmosphere, Bolongo Bay in St. Thomas is a perfect match for just about anybody.
Hotel Promotions
All Inclusive Amenities
The all inclusive program includes the following amenities:

• Breakfast, lunch, and dinner served a la carte dining
• Unlimited drinks (no top shelf brands) and house wine & champagne
• Complimentary use of stand up paddle boards, kayaks, wind surfers, hobie cat sail boats, snorkel equipment, and swim mats
• Small cardio workout room on property
• All taxes and gratuities

Important information: Restrictions may apply. Nightly energy surcharge not included in taxes and gratuities.
Applicable Dates:
Booking Dates: 07 Apr 2025 to 31 Dec 2027
Travel Dates: 01 Jan 2027 to 31 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • The Oasis
    Features a one of a kind menu highlighting Caribbean foods prepared in a variety of ways, fresh seafood dishes and other Caribbean inspired cuisine. Located at the poolside pavilion.

  • Various Lounges/Bars
    -Pool Bar
    -Iggies Beach Bar and Grill
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Complimentary wireless internet
  • Concierge desk
  • Elevators Not Available
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Complimentary wireless internet
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access
On-Site Wedding Services
  • Unique ceremonies on a beautiful palm-lined beach or a private catamaran. Unforgettable events in our gourmet restaurants or under the stars. Whether you are alone or with 80 of your closest friends and family, we offer effortless planning through a single event specialist for every aspect of your destination wedding.

    Relax, enjoy your big day and leave the rest to us.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Direct access to a beach
  • Gym
    Small cardio workout room.
  • Motorized Water Sports †

    Wave Runners rentals are available on property through 340 water sports.

  • Non-Motorized Water Sports
    Sunfish sailboats, aqua tricycle, snorkel gear, swim mats, wind surfers, kayaks and introductory scuba lesson.
  • Pool

    One outdoor pool with swim-up bar.

Off-Site Recreation
  • Golf †
    Golf course located within 10 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Local entertainment

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1802 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pack em extra stomach

    If you’re looking for the 4 or 5 star hotel room and room service then stay away. But if you’re looking great service, serious fun, no worries and to buy worry about where you’re eating everyday, then book Bolongo. The live music daily, the fresh food made to order and the wonderful staff make you feel right at home. The next time we will stay longer. The Sargassum didn’t scare us away. The hotel accommodated for it even though their beach was habitable and enjoyable. Pack an extra stomach because we couldn’t breathe the good was so good. Bolongo beach is also pretty the pictures don’t do it justice. We left and went to other beaches and scheduled around our food reservations. I love it there and can’t wait to return. Here’s your must get list: Pain killer drink Bolongo Breeze drink Mango Tango (kids) BBC drink Bang bang tacos Mango jerk wings Please consider the specials of the day!!!!

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Adding a different perspective - not a 4 or 5 star experience whatsoever

    My husband and I were there for his 40th birthday. This is something we’d been looking forward to for months, especially after a particularly difficult year. We chose Bolongo Bay for its character, local authenticity, and reputation for warmth. The all-inclusive package was really the thing to move the needle on our decision. We knew we weren’t signing up for luxury, but we were hoping for something special. And for a brief moment, that’s what we got. Our first night and day were lovely. Unfortunately, the rest of the stay painted a very different picture. Over the course of the week, we were met with a level of dismissiveness and hostility from waitstaff and front desk staff that was frankly baffling. Menus were snatched out of our hands, drinks were slammed on the table, and we were repeatedly scowled at, ignored, or made to feel like we were somehow the problem for simply being there. Worse, we overheard loud, angry arguments complete with screaming and profanity from the kitchen during dinner service, even with children present. And we had multiple staff openly express to us how unhappy and miserable they were at work. That level of emotional leakage may be human, but it leaves guests (especially those paying over $7K for a stay) feeling awkward, unwelcome, and frankly a little foolish for expecting otherwise. We did have bright spots. Captain Dave and the Heavenly Days crew were phenomenal, and a few staff members were genuinely warm. The boat rides were a thoughtful touch, and we appreciated them. The food was delicious. But overall, what we encountered didn’t match the reviews or the reputation... and from what I’ve since seen in a few Facebook group comments, we’re not alone. I know Bolongo Bay has heart. But something in the culture has clearly shifted. I hope this helps bring attention to it, because people want to love this place. We did too. We truly wanted Bolongo Bay to become “our spot” for a recurring getaway, something to share with family and friends. But at this point, we’ll likely be looking elsewhere.

    Jul 03, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Most disgusting place I ever stayed

    Avoid this hellhole. The room was outdated. It smelled awful in the bathroom. We used bug spray and still got bite up very bad. The ladies room toilet at iggys was like off its base. The shower was the size of a broom closet. When we arrived, I was almost in tears when I saw how awful the place looks. The beach is small and the water is very rocky.

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great start followed by a horrible finish.

    Customer service was hit or miss, we had amazing service from Trevia, Tim, Donna, 007, Jamareson, and the whole beach hut crew. These standout individuals made our whole experience worthwhile and saved our trip. However we waited over an hour for our salads for lunch. We ended up canceling the lunch order and walking away due to it taking up too much of our day away while people around us all got their salads and sandwiches before us despite ordering after us. Then we had a hot water pipe burst in our room and flooded not only our room but the one beneath us. We tried to call the front desk but no one answered. My girlfriend had to run down to the front desk to voice our complaint while I piled up all our towels to prevent our stuff in the room from getting wet as the puddle engulfed most of the room. She was unable to find the front desk worker and Jamareson was kind enough to call maintenance for us. The maintenance worker who came was very informative and was up very quickly to try to resolve the issue. Unfortunately he did not have the part available to replace it. We waited over 2 hours and when he stopped back in was surprised we were still there and told us the front desk was supposed to call us and tell us to get a new room which they never called. We packed up everything and walked down to the front desk we sat and waited while since no one was there and when she came out seemed upset with us for interrupting her dinner. We had to eat a late dinner due to this debacle and wasted a part of our night. The next day we checked out and asked if anything could be done and she walked back to talk to the manager but manager never made contact with us about the issues we had or to try and make it right. All in all we had a good time but it was a tale of two different experiences. First few days were amazing but then plagued by issues and poor hospitality the last few. If it wasn't for the great people we met there and the amazing service and hospitality we got from the select few we encountered our experience with Bolongo would of been a complete disappointment.

    Jun 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!!!

    The room was cozy and clean. Staff very friendly and helpful. Loved everything about the resort. Food and drinks were delicious. Had an amazing time. Would definitely revisit again.

    Jun 23, 2025
Hotel Advisories
  • AdvisoryNo elevator – guest with mobility issue should book a Beachfront room.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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