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BlueBay Grand Esmeralda

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $509 All-Inclusive
Info Customer Reviews Questions & Answers

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, ... More

Customer Rating 530 Reviews
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
3.9
Room Comfort
 
3.9
3.9 out of 5
"This was the first time we used cheap Caribbean for a Valentine get away. It was a 5 night 6 days. This was a surprise for my wife and I included to excursions. With airline tickets to and from Nashvil..." – Pietzsch
488 out of 639 (76%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
3.9
Room Comfort
 
3.9
3.9 out of 5
"This was the first time we used cheap Caribbean for a Valentine get away. It was a 5 night 6 days. This was a surprise for my wife and I included to excursions. With airline tickets to and from Nashvil..." – Pietzsch
488 out of 639 (76%) customers would recommend this product to a friend.
Just pulled up Excrusion Beach waiting area for restaurants Our room view view from my lounge chair bedroom Almost time for dinner Relaxing! lagoon to the left Beachside The Beach Beautiful sunset in Playa at Bluebay! Mexican Fiesta Night Relaxing by the pool! At the Beach View from Room Beach Marred by Sand Bags View from our Room Pool Swing Bar! large pool Room Jerry and Karen Barnett View from our balcony Entrance Beach Beautiful beaches view looking towards the beach from the main pool area Swinging beach bar Pool area Beach Conditions Sunset From the Blue Bay View from our table at lunch! Stunning!! Nice Here's our ocean view that we payed more for This is live! Beach view from one of the restaurants the shower wall View of the resort from our room Dirty pool tile Great Place!!!! bathrrom floor Swing bar next to the beach A Fine Day at the Blue Bay Me & Pepe Largest of Many Pools critters outside our room, They love fruit. poolside Fun at the pool View from our room Ja-Haal restaurant - beautiful breakfast view! gigantic pool area Ruins of Coba outside aea of steakhouse
All Customer Reviews
1-4 of 530 reviews. Sort by
September 19, 2017
Best AI Ever

The food at ALL venues was superb. The specialty restaurants and the buffets were awesome. Victor Sel was the best waiter we have ever encountered anywhere. Building number 2 is the best location on the property. We have been to many AI and this is by far the best. The value was excellent and as usual, Cheap Caribbean did a great job for us. The only thing that my husband was disappointed in was the fact that the snorkeling from the beach was limited. Other than that everything was perfect.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: CA
Age: 55-64
Travel: 3-6 trips/year

September 12, 2017
Not so.great

This hotel was old and the rooms were not well maintained. The faucets were leaking. Coffee pot was chipped. Front desk did not care for comments. Complained and demanded another room and after 24 hours finally was offered a newer renovated room. Waited r0 minites to check in.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: New York, NY
Age: 45-54
Travel: 3-6 trips/year

August 18, 2017
Not 100% happy with our purchase

We have had a blast here definitely. I will starting out with the good. It's Mexico so of course it's fun! They have some stores to go shopping in at the resort, like a jewelry store and a convenient store, expensive but what else do you expect? Lots of food choices and bar choices, all of the bars are great, yes chairs are plastic at black and white bar but did you pat for 5 star?? NO. The pool is very nice BUT it is always warm, not refreshing whatsoever. The beach is full of seeweed, the water is literally black but there are nice chairs and little huts to sit under. The food... it's just not good at all, the steakhouse, seafood, and buffet are good that's about it. Our bed is very hard, but okay for a week. The resort is VERY big but you pretty much have to walk everywhere the only way you get a ride is if you time everything perfect or are a member of the resort. There is the sound of chainsaws at 7am waking us up. I'm not a negative person but I probably would not stay here again. We had the most fun in jungle maya and Playa del carmen.


2 of 2 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Missouri
Age: 19-24
Travel: 1-2 trips/year

August 17, 2017

The property is too spread out and not enough cart services provided. There appeared to be a distinct sewer smell on parts of the property...food was good. Italian a la carterestaurant was very good! The beach was not very appealing and not groomed (much seaweed)


1 of 1 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: San Antonio, TX
Age: 45-54
Travel: 1-2 trips/year

Room Information

Bluebay Grand Esmeralda features 979 guest rooms and suites housed in eight, two- and three-story buildings. Guest rooms come equipped with balconies or terraces and partial ocean or garden views, flat-screen TVs with cable and pay movies, minibars, in-room safes and complimentary Wi-Fi.

Room Details

Garden View
Hotel/Studio Unit Details

Premier Garden View (Avail. Until 12/23/17)
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Premier Ocean View (Avail. Until 12/23/17)
Hotel/Studio Unit Details

Emerald Jacuzzi Suite
Hotel/Studio Unit Details

Emerald Swimup Suite
Hotel/Studio Unit Details

What's to Love

If you want luxury, this hotel is the answer. From a personal Jacuzzi on your private terrace, to an over-sized canopy bed on the beach, you'll relish every moment at this resort.

 

What We'd Change

The beach is beautiful, but somewhat rocky. That doesn't matter so much, when you see the resort's two gigantic pools, which together have more than 30,000 sq ft.

 

Why You Should Go

The chance to experience the Yucatan, from ancient Mayan ruins to the charm of Playa del Carmen paired with a Blue Bay Grand Esmeralda all inclusive package is unbeatable.

Available Amenities

  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Ping Pong
  • Billiards
  • 2 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • Elevators
  • Fax Machine ($)
  • Laundry Facilities
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet Access ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

BlueBay Grand Esmeralda

Km 300, Carretera Federal Chetumal - Pto. Juarez, CP

+52 98 48 77 4500

Hotel Description

Bluebay Grand Esmeralda: Luxury Abounds at this All-Inclusive Retreat

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, at the all inclusive Blue Bay Grand Esmeralda on the Mayan Riviera. Just 10 minutes from Playa del Carmen, this award-winning resort is the perfect escape from everyday cares. It's also a great base for exploring Mexico's Yucatan Peninsula.

As you stroll along the private beach, cast an eye toward the thatched Mayan roofs in this 180-acre, tropical paradise. When you're ready to challenge wind and water, grab a windsurfing rig from the beach, in front of the resort, and embark on an adventure. Or if you prefer the undersea world, you'll find snorkeling and diving opportunities nearby.

Two, huge, free-form pools occupy more than 30,000 sq ft between the main buildings of Blue Bay Grand Esmeralda and the beach. Designer chaise lounges, deck-side and within the pools, invite guests to take it easy. But you'll also find plenty of activity in the pools, from aquatic spinning to pool volleyball. When you prefer to stay dry, catch a beach volleyball game, or try the two tennis courts.

After an active day, consider pampering yourself with the "Labyrinth of Sensations," at the hotel's state-of-the-art spa. This thermal-bath circuit awakens your body with a footbath, sauna and vapor therapy. The spa offers special packages for couples, as well as for pregnant women.

A dining dilemma awaits you. Should you choose salmon fillet with gorgonzola cheese, accompanied by red-pepper, mashed potatoes and Mediterranean vegetables, at Il Cuore Di Rossi? Or will it be beef medallions in Roquefort sauce, at L'Atelier?

After a great night in one of the rooms or suites at Bluebay Grand Esmeralda, you're ready to start exploring the fascinating, and even haunting, Mayan pyramids at Chichen Itza, about three hours away. Another fun outing near the hotel is Xcaret Park. Snorkel in one of two underground rivers at the park, or swim with dolphins. From its butterfly pavilion to the bat cave and turtle farm, Xcaret Park is as special as this Blue Bay Resort.

This hotel is All-Inclusive.
Features include:

  • Accommodations as selected
  • All meals and beverages, including national-brand, alcoholic beverages
  • Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Don Isi
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican cuisine served a la carte. Reservations are required.
Dress code: Slacks and shoes required.

L'Atelier
Type: French
Hours: Daily, 6pm-10pm
Description: International and French a la carte specialties in show-cooking format. Reservations are required.
Dress code: Slacks and shoes required.

Il Cuore De Rossi
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Featuring creative Italian specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Jaal-Ha
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm
Description: Offering an extensive buffet with a sampling of international culinary options.
Dress code: Shirts and shoes required.

El Pescador
Type: Seafood
Hours: Daily, 6pm-10pm
Description: Serving seafood specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Festival
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6:30pm-10:30pm
Description: Featuring a buffet of international cuisine.
Dress code: Shirts and shoes required.

Steak House Restaurant
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: Features fine steak cuts and other specialties a la carte; located near the beach. Reservations are required.
Dress code: Slacks and shoes required.

Asian Restaurant
Type: Asian
Hours: Daily, 6pm-10pm
Description: Features Oriental fusion food and other Asian specialties a la carte.
Dress code: Slacks and shoes required.

All hours are subject to change.



BARS/NIGHTLIFE

Sports Bar
Daily, 24 hours.

Bar los Columpios
Located between the pool and the beach. Open daily.



BEACH

BlueBay Grand Esmeralda sits on an exclusive stretch of white sand beach overlooking the waters of the Caribbean.

POOLS

The resort includes 3 swimming pools, including a special area for children. Chaise lounges are located around the swimming pool perimeter, as well as inside the pool. The pools also feature underwater, stationary bikes for fitness-conscious guests.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Sailing

Available for an additional charge:

  • Snorkeling
  • Scuba

Land

  • Fitness
  • Tennis
  • Beach volleyball
  • Billiards
  • Ping-pong


INTERNET

Bluebay Grand Esmeralda offers complimentary Wi-Fi in rooms for one device per room. Guests may upgrade their complimentary Wi-Fi package for $2 a day.

SPA SERVICES

A wide selection of spa services are available for guests.
  • Massages
  • Facials
  • Body treatments
  • Beauty salon


WEDDING/HONEYMOON

Wedding services are arranged directly through the front desk.

CHILD CARE

The Kids' Club is open daily from 9am-5pm. Babysitting available for an additional charge.
  • Games
  • Sports and activities
  • Mini-cafeteria


ADDITIONAL INFORMATION

Location
BlueBay Grand Esmeralda is located 22 miles from Cancun International Airport (CUN). Approximate driving time to the BlueBay Grand Esmeralda is 45 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 4-night minimum stay is required for arrivals Nov 26-29, 2016, Dec 26-Jan 1, 2017, and Nov 26-29, 2017.
A 4-night minimum stay is required for all travel when booking the Premier categories.
A 6-night minimum stay is required for all travel when booking the Emerald Suites.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
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5 days, 4 nights
Travel Dates 5/1 - 6/30
Starting at $509 was $829
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
5 days, 4 nights
Travel Dates 10/25 - 12/23
Starting at $549 was $1049
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 1/1 - 3/31
Starting at $709 was $1239
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 4/1 - 4/30
Starting at $679 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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