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BlueBay Grand Esmeralda

Mexico - Riviera Maya

Our Rating
1-833-870-6165
4 Nights with Air from $569 All-Inclusive
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Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, ... More

Customer Rating 555 Reviews
Value
 
4.1
Service
 
4.0
Beaches & Pools
 
3.7
Dining Options
 
3.9
Room Comfort
 
3.9
3.9 out of 5
"This was the first time we used cheap Caribbean for a Valentine get away. It was a 5 night 6 days. This was a surprise for my wife and I included to excursions. With airline tickets to and from Nashvil..." – Pietzsch
501 out of 664 (75%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.0
Beaches & Pools
 
3.7
Dining Options
 
3.9
Room Comfort
 
3.9
3.9 out of 5
"This was the first time we used cheap Caribbean for a Valentine get away. It was a 5 night 6 days. This was a surprise for my wife and I included to excursions. With airline tickets to and from Nashvil..." – Pietzsch
501 out of 664 (75%) customers would recommend this product to a friend.
Just pulled up Excrusion Beach Pool in hotel master room waiting area for restaurants Our room view view from my lounge chair bedroom Almost time for dinner Relaxing! lagoon to the left Beachside The Beach Beautiful sunset in Playa at Bluebay! Mexican Fiesta Night Relaxing by the pool! At the Beach View from Room Beach Marred by Sand Bags View from our Room Pool Swing Bar! large pool Room Jerry and Karen Barnett View from our balcony Entrance Beach Beautiful beaches view looking towards the beach from the main pool area Swinging beach bar Pool area Beach Conditions Sunset From the Blue Bay View from our table at lunch! Stunning!! Laguna Nice Here's our ocean view that we payed more for This is live! Beach view from one of the restaurants the shower wall View of the resort from our room Dirty pool tile Great Place!!!! bathrrom floor Swing bar next to the beach A Fine Day at the Blue Bay Me & Pepe Largest of Many Pools critters outside our room, They love fruit. poolside Fun at the pool View from our room Ja-Haal restaurant - beautiful breakfast view! gigantic pool area Ruins of Coba outside aea of steakhouse
All Customer Reviews
1-4 of 555 reviews. Sort by
April 4, 2018
Take me back

My daughter and I just got home and I wish I could go right back. The service was top notch. We ate at 2 of the al a cart restaurants and wish we had tried more. There were so many activities to try if you wanted. I liked the pool was right next to the beach but the beach was a little rocky. Overall a great vacation!


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Niagara Falls, NY
Age: 45-54
Travel: 1-2 trips/year

March 30, 2018
Please do not waste money at this resort!

Worst resort I've ever been too. Uncomfortable, dirty, and horrible drinks. The worst is the lack of communication with management. We had to eat at the buffet the whole time. Our 2nd day got tricked into a 2 hour sale pitch about discounted hotel nights all around the world. They charge for wifi and for using the business center with no printer. The service people were very nice and the food at the buffet was good, just wished we could have ate any of the 3 restaurants they have. There's a bunch of other stuff but cheap Caribbean wont let me post it. Thank you


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Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: new York
Age: 25-34
Travel: 3-6 trips/year

March 26, 2018
Won't ever go back

Would not recommend to anyone. Difficult to get dinner reservations. Italian restaurant - our first night's reservation - "Gate Keeper" (definitely NOT a Maitre) made us feel like cattle (a common theme throughout many servers at the "resort"). Had to wait to be seated - even though we had a set reservation time; then we walked in and the restaurant was 1/2 (or more) empty. Had to line up every morning to simply get reservations, and the French Restaurant required you to be in line at least 30 minutes (we found out the last day) prior to the start of reservation acceptance.. Just say MOO. Second night there at the "Black and White Bar" (really a large cafeteria with terrible acoustics) three employees had an overserved guest pinned on the floor for approx. 30 minutes while they waited for the police to arrive. Over serving of alcohol, of course, part of the "all-iin" thing anywhere. Bring lots of US $5. and $1. bills - everyone expects (not necessary to earn) tips. Strong sense of entitlement for many (the old cranky guy seating people at the Italian Restaurant included). Rooms smell moldy. Maid service would knock on your door around 7:30 a.m. to see if they could come in - BUT - our room was seldom cleaned prior to 4:00p.m. each day - have no idea why they did knock knock all the way up and down the hall that early, And, of course, walls were thin - had kids with a basketball that they bounced in their room til 1 amish for three nights. Bathroom floors are RIDICULOUSLY slippery when wet. Partner fell and banged her head and, yes, she was sober. Resulting response from hotel staff was EPIC failure; to the point that when we returned from the hospital some three hours later (Hotel did NOTHING for us - other than send up three people from security to investigate and take photos - including removing the many blood stained towels nor having anyone clean up any of the blood on the floor. 15 stitches to close gaping wound around eye - lots of blood. ZERO response from hotel in regards to anything - even to follow up with how we were or reimburse cab rides; $3000 medical bill; and so on. And, no food service, anywhere after 10 p.m. at night....... NO dinner(missed Steak House reservation - which the Hotel would of obviously known about + six couples we were travelling with mentioned it - or food upon our return. Lots of sweet people work here - appears most English speakers end up going to work at a real 4 star hotel - but it really is a 2.5 star; AT BEST. Seek alternatives - you've been warned.


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Overall Rating: 2
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Arizona
Age: 55-64
Travel: 7+ trips/year

March 23, 2018

Too spread out,, Golf carts were few and only stopped at stations. staff spoke poor English and did not understand it. WiFi was a joke. Rooms was OK and clean, shower \was great ! Hall way were like a dungeon dark and noisy Pool and beach were find and had plenty of lounge chairs Drinks were great and plenty of brands to pick from. Rained three day out of seven


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Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
1.0
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From: Crown Point, In
Age: Over 65
Travel: 1-2 trips/year

Room Information

Bluebay Grand Esmeralda features 979 guest rooms and suites housed in eight, two- and three-story buildings. Guest rooms come equipped with balconies or terraces and partial ocean or garden views, flat-screen TVs with cable and pay movies, minibars, in-room safes and complimentary Wi-Fi.

Room Details

Garden View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Emerald Jacuzzi Suite
Hotel/Studio Unit Details

Emerald Swimup Suite
Hotel/Studio Unit Details

What's to Love

If you want luxury, this hotel is the answer. From a personal Jacuzzi on your private terrace, to an over-sized canopy bed on the beach, you'll relish every moment at this resort.

 

What We'd Change

The beach is beautiful, but somewhat rocky. That doesn't matter so much, when you see the resort's two gigantic pools, which together have more than 30,000 sq ft.

 

Why You Should Go

The chance to experience the Yucatan, from ancient Mayan ruins to the charm of Playa del Carmen paired with a Blue Bay Grand Esmeralda all inclusive package is unbeatable.

Available Amenities

  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Ping Pong
  • Billiards
  • 2 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • Elevators
  • Fax Machine ($)
  • Laundry Facilities
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet Access ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

BlueBay Grand Esmeralda

Km 300, Carretera Federal Chetumal - Pto. Juarez, CP

+52 98 48 77 4500

Hotel Description

Bluebay Grand Esmeralda: Luxury Abounds at this All-Inclusive Retreat

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, at the all inclusive Blue Bay Grand Esmeralda on the Mayan Riviera. Just 10 minutes from Playa del Carmen, this award-winning resort is the perfect escape from everyday cares. It's also a great base for exploring Mexico's Yucatan Peninsula.

As you stroll along the private beach, cast an eye toward the thatched Mayan roofs in this 180-acre, tropical paradise. When you're ready to challenge wind and water, grab a windsurfing rig from the beach, in front of the resort, and embark on an adventure. Or if you prefer the undersea world, you'll find snorkeling and diving opportunities nearby.

Two, huge, free-form pools occupy more than 30,000 sq ft between the main buildings of Blue Bay Grand Esmeralda and the beach. Designer chaise lounges, deck-side and within the pools, invite guests to take it easy. But you'll also find plenty of activity in the pools, from aquatic spinning to pool volleyball. When you prefer to stay dry, catch a beach volleyball game, or try the two tennis courts.

After an active day, consider pampering yourself with the "Labyrinth of Sensations," at the hotel's state-of-the-art spa. This thermal-bath circuit awakens your body with a footbath, sauna and vapor therapy. The spa offers special packages for couples, as well as for pregnant women.

A dining dilemma awaits you. Should you choose salmon fillet with gorgonzola cheese, accompanied by red-pepper, mashed potatoes and Mediterranean vegetables, at Il Cuore Di Rossi? Or will it be beef medallions in Roquefort sauce, at L'Atelier?

After a great night in one of the rooms or suites at Bluebay Grand Esmeralda, you're ready to start exploring the fascinating, and even haunting, Mayan pyramids at Chichen Itza, about three hours away. Another fun outing near the hotel is Xcaret Park. Snorkel in one of two underground rivers at the park, or swim with dolphins. From its butterfly pavilion to the bat cave and turtle farm, Xcaret Park is as special as this Blue Bay Resort.

This hotel is All-Inclusive.
Features include:

  • Accommodations as selected
  • All meals and beverages, including national-brand, alcoholic beverages
  • Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Don Isi
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican cuisine served a la carte. Reservations are required.
Dress code: Slacks and shoes required.

L'Atelier
Type: French
Hours: Daily, 6pm-10pm
Description: International and French a la carte specialties in show-cooking format. Reservations are required.
Dress code: Slacks and shoes required.

Il Cuore De Rossi
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Featuring creative Italian specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Jaal-Ha
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm
Description: Offering an extensive buffet with a sampling of international culinary options.
Dress code: Shirts and shoes required.

El Pescador
Type: Seafood
Hours: Daily, 6pm-10pm
Description: Serving seafood specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Festival
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6:30pm-10:30pm
Description: Featuring a buffet of international cuisine.
Dress code: Shirts and shoes required.

Steak House Restaurant
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: Features fine steak cuts and other specialties a la carte; located near the beach. Reservations are required.
Dress code: Slacks and shoes required.

Asian Restaurant
Type: Asian
Hours: Daily, 6pm-10pm
Description: Features Oriental fusion food and other Asian specialties a la carte.
Dress code: Slacks and shoes required.

All hours are subject to change.



BARS/NIGHTLIFE

Sports Bar
Daily, 24 hours.

Bar los Columpios
Located between the pool and the beach. Open daily.



BEACH

BlueBay Grand Esmeralda sits on an exclusive stretch of white sand beach overlooking the waters of the Caribbean.

POOLS

The resort includes 3 swimming pools, including a special area for children. Chaise lounges are located around the swimming pool perimeter, as well as inside the pool. The pools also feature underwater, stationary bikes for fitness-conscious guests.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Sailing

Available for an additional charge:

  • Snorkeling
  • Scuba

Land

  • Fitness
  • Tennis
  • Beach volleyball
  • Billiards
  • Ping-pong


INTERNET

Bluebay Grand Esmeralda offers complimentary Wi-Fi in rooms for one device per room. Guests may upgrade their complimentary Wi-Fi package for $2 a day.

SPA SERVICES

A wide selection of spa services are available for guests.
  • Massages
  • Facials
  • Body treatments
  • Beauty salon


WEDDING/HONEYMOON

Wedding services are arranged directly through the front desk.

CHILD CARE

The Kids' Club is open daily from 9am-5pm. Babysitting available for an additional charge.
  • Games
  • Sports and activities
  • Mini-cafeteria


ADDITIONAL INFORMATION

Location
BlueBay Grand Esmeralda is located 22 miles from Cancun International Airport (CUN). Approximate driving time to the BlueBay Grand Esmeralda is 45 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 4-night minimum stay is required for arrivals Nov 26-29, 2016, Dec 26-Jan 1, 2017, and Nov 26-29, 2017.
A 4-night minimum stay is required for all travel when booking the Premier categories.
A 6-night minimum stay is required for all travel when booking the Emerald Suites.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 5/1 - 11/27
Starting at $569 was $1639
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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