Blue Haven Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1751 reviews

• 

  Es un hotel hermoso, pero con muy mal servicio.

  A few days ago, we had the opportunity to travel to this beautiful place: Here are some important facts for those who want to travel: The hotel is small but beautiful, its facilities are in good condition, and the beach is spectacular (quiet and fairly clean). The hotel service was very average, although some staff members were quite helpful. 1. If you don't speak English perfectly, I don't recommend this place. Most of the staff are desperate and offer poor service and do nothing to help you (there were some exceptions, with a few Dominicans who work there and wanted to help us). 2. There was a strong sense of xenophobia on the part of some of the staff, and we were treated differently compared to tourists from the United States. They received much better service, and the worst part was that they did it to your face. 3. It's an all-inclusive hotel, but lunch is a limited menu from a single location. There's no buffet or many options. You have to choose from the menu they give you, which is mostly fast food. 4. The service at the bar next to the restaurant is horrible. The man who serves is the most unkind person we've ever met, so much so that we were afraid to order because he always did things in a bad way and was one of the ones who got angry at our poor English. 5. While we understand that it's a place to rest and that everything closes at 11 p.m., including the bars, a place like this should allow the room TVs to connect to various digital movie and TV platforms so that those who still don't want to sleep can at least have that option. However, the TVs only show local programs and it's not possible to watch anything else. Not even the technical staff could help us. 6. The person offering the tours wasn't the most helpful either. We had to find someone who could help us with her. Seeing that we didn't speak much English, she didn't do anything to try to understand us, at least not with our translator. 7. It's a beautiful place and a divine hotel, but if you're Spanish, you'd better look for other options. 8. Thanks to Michael, the pizza maker, the girls at the ice cream shop, and the Dominican woman who worked at the pizzeria bar, who helped make our experience even better.

  Sep 14, 2025
• 

  Definitely recommend!!

  Everything was perfect! We had a suite - it was very spacious - the living room furniture is not very comfortable (the only negative thing I can say). The food was VERY good. The pool was not over-crowded. The activities (trivia, games, parties) were all fun. The staff was amazing - (almost) everyone was super friendly and happy to be doing their jobs. I would definitely recommend this resort!

  Aug 31, 2025
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  Much needed vacation

  The resort was beautiful, and the room was nice as well. The only issues we I countered was with a few services, which was with the staff at the juice bar, she was rude inattentive and unwilling to make the drinks. Her excuse was she did not have the ingredients, which was not the case as the restaurant onsite definitely had it. One dinner services was the same as they forgot our tables order served us all late then said sorry no desert for you because chef left and took the key. This was definitely addressed the next day to the manager for him to implement actions to prevent this of happening again. Lastly DO NOT SUPPORT OR SELL THAT TROLLY HISTORICAL TOUR! Straight robbery and not worth the money spent. But we will be back.

  Aug 28, 2025
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  Such a great experience!

  My friend and I just returned from an amazing week at Blue Haven! We loved the resort and the staff that work there. Our two bedroom suite was gorgeous and so clean. That may seem like a weird comment but I've stayed in plenty of hotels where I didn't feel like the room was actually all that clean. Our suite was immaculate. In fact the entire resort was very well maintained. The view through the building straight to the blue water when you arrive feels like the weight of the world has been lifted off your shoulders. Being able to visit the sister property is also a great bonus, to be able to try different restaurants and be shuttled back and forth is awesome. I would return to Blue Haven in a heartbeat. Now to call out some of the amazing staff that we got to know during our week there: T' Ange, Kimoree, Pedro, Andre, Brandon, Rodney, Denilson, and Smiley! Thank you for treating us so well!

  Aug 28, 2025
• 

  10/10 - No Notes

  We spent 5 days at Blue Haven for a belated honeymoon after getting married last year. We had an incredible time and hope we get to come back to Blue Haven again in the future. Staff were extremely welcoming, helpful, attentive, and friendly, from the very second we arrived, and by the end of our trip they felt like family. The food was excellent, we loved being able to be waited on without leaving the beach! Fire and Ice was great for upscale dinner and we loved Salt for more casual nights. Breakfast was great every day and loved the many options. The resort itself was always clean and the beach and pool areas were always ready for use. Our room was perfectly clean and comfortable. The pay for one stay at two feature is awesome, the shuttle runs throughout the day to take you to the sister resort. We had fully expected to spend a day at the sister resort, but had heard from many people visiting Blue Haven from the sister resort that Blue Haven was better. Because of our shorter stay, we decided not to go there but we would have if we were staying 7+ days to give a little more variety. We did go during the off season, and there were many times where we were the only people on the beach which we loved. Overall, Blue Haven is a smaller resort and a bit more private so it worked great for us but might not be as desirable for people looking for more to do. That being said, we were never bored during our stay. Plenty of lawn games, trivia activities, board games, kayaks/paddleboards which are included, etc. Because it’s a smaller resort the food options are a little bit more limited with basically 3 main places to eat and a cafe, but for us it was not an issue because the food was great everywhere. But again, people looking for more variety might struggle but could easily take the shuttle to the sister resort for meals. Overall, this was probably the best vacation we’ve taken. I didn’t want to leave at the end which is rare for me. Already thinking about when we can go back!

  Aug 27, 2025