Blue Haven Resort - All-Inclusive

Great firepits by the water! Fantastic rooms, but many limitations on the all inclusive side if you have been to other all inclusive resorts. Breakfast doesn't open until 7:30 & forget what time it closes, but after that you can only get food from the pool bar. Bar closes at i believe 10 PM. Salt was wonderful sit down order from menu food. It closes at 9:30 and have four entries; only ate there twice and they were out of the ribeye at 8:30 and two of the three desserts. Fire and Ice is a buffet. Service was lacking. You do have a few good ones, but don't be afraid to run the staff down and ask for something. Really seems like some of the staff don't like their jobs. Best thing was the Rooms. They are great, but paper thin. Could hear the TV from the next room and beware of kids. We could hear people walking upstairs and kids running above us. The Hotel did move us once for the kids beside of us, but then we had them above us. Probably more of a parents issue than the hotel, but they should try and keep families separate. Definitely go to Kitchen 218 @ beach house. Amazing food! We ate there three of the six nights. However, you have to make reservations early. Overall not a bad experience, just average. Believe a little hospitality training would make a big difference. But not much different than the entire island. Would like to see more smiles when the island is built around hospitality.

The Blue Haven was on a beautiful part of the island but the room we were given was small and dark with a partial view of the ocean. My room was above the AC units and next to the trash room. We planned on spending 4 nights there but we upgraded to the sister resort, The Beach House after they could not move us to a better room. Pretty substantial up charge Service was slow and they were understaffed at the Blue Haven. They were very nice but were running around short handed. The Beach House was such a upgrade. Beach was beautiful with many more options to do things on the beach.

Gleeny , Sisco and Michael were amazing hosts. The tuna carpaccio served at their Fire and Ice restaurant is the best we ever had. Overall we really enjoyed our time at Blue Haven and the sister properties.

Arrived on Sunday, room was nice and comfortable. The only talk we heard was concerning Hurricane Irma. Anxiety started to rise. We noticed by Monday that the pool side bar was not opened several hours during the day. We paid for the all inclusive and expected to get what the resort served. Monday night we heard rumors that the airport would be shut down Wednesday, our flight was scheduled to leave Thursday. Try to get information from resort staff, they would not tell us anything. On Tuesday, the resort started to take action for the upcoming hurricane. No beach chairs or umbrellas. Never saw more than two staff all day. Had to go to small bar and grill and retrieved my on alcohol. Point is I paid very good money and did not receive monies worth. I understand the concern of the hurricane coming. By the grace of god and luck we were able to find a flight that left the island on Wednesday, cost another $2300. Been to other all inclusive resorts and this one lacked the amenities, staff, and just overall relaxation. Will not be going down to this area again. Very stressful week because of the hurricane but also because what this resort offered. Thanks