What We Love

  • The spa with the flotation tank, Swiss shower & reflexology.
  • The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
  • Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.

Things to Know

  • It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • You have access to sister resorts.

Resort Details

Dining
The resort offers luxurious dining experiences with delicious cuisines.
OnSite Dining
  • Brasserie
    Charming French restaurant where you can taste the flavor and feel the romance that comes with French cuisine. This restaurant also features an extensive wine list.
  • Caribbean
    Excellent restaurant with Caribbean style and lively atmosphere. Traditional intense flavours and aromas are offered in a wide variety of seafood.
  • Coral Grill Restaurant
    Grill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
  • La Hacienda Buffet
    This restaurant offers a variety of Mexican food with the characteristic hacienda-style environment.
  • Mirador Buffet
    Specialising in international cuisine, this restaurant offers an exquisite variety of dishes to satisfy even the most discerning guests. A stylish and relaxed space. Open for breakfast, lunch and dinner.  

  • Rodizio
    Enjoy some of the best Brazilian-style cuts of meat along with the freshest salads as you sip on a typical caipirinha.
  • Various Lounges/Bars

    - Coco's pool Bar 
    - El Cielo Bar
    - Theatre Bar
    - Carey Lobby Bar (Participation show at Carey bar)
    - Jaguar's Discotheque 

Room service, a gym, salon, laundry/valet service and more are available.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Currency exchange†
  • Exercise gym†
  • Internet services†
  • Laundry/Valet service†
  • Lobby
  • 24-hour front desk
  • 24-hour room service†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Currency exchange†
  • Exercise gym†
  • Internet services†
  • Laundry/Valet service†
  • Lobby
  • Lounges/bars†
  • Luggage service†
  • Pool
  • Poolside snack bar†
  • Restaurant
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
  • Wireless internet connection in public areas†

† Fees may apply

Children's play areas, tennis courts and more are available for active guests.
On-Site Recreation
  • Children's program †
    Barcy Kids Club offers a supervised activities programme in a fun environment for children from 4 to 12 years of age (with reservation and maximum capacity).

    Barcy mini disco
  • General †
    - Participation show at Carey bar
    - Cinema on the beach
    - Surprise night on the beach
    - Pirate's Island Water Park
    - Aquatic Sports
    - Dressel Divers ($)
    - Dolphinaris
  • Gym †
    Barcelo Maya Palace gym
  • Spa †
  • Sports court onsite †
  • Tennis court †
Off-Site Attraction
  • Playa del Carmen
  • XEL-HA- ECOPARK

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 18307 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top Notch Service

    Leonardo was fantastic the entire trip! Made all kinds of different drinks, was friendly and was always ready for the next round!

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Stay at Barceló Maya Palace.

    We love this place so much that decided to bring our family for my 80th birthday party and never regretted by making this decision. We definitely be back next year. Bravo Palace.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great location and service - food not so much!

    Restaurant reservations are not available all the time - we had to eat at the buffet 2 out of 5 nights. Buffets’ quality not the greatest. French restaurant was the best!

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    great

    Everything was Excellent. will come back again next year. Everyone was kind and friendly. The people all spoke Spanish which was a great benefit for my parents.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gorgeous property with so much to offer! Wonderful family vacation!

    We enjoyed everything about our stay at the Barcelo Maya Palace! Property, room and grounds are pristine. Service was wonderful! Food was delicious. Snorkeling was amazing! So much to do and so much to explore.

    Jul 07, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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