What We Love
- The spa with the flotation tank, Swiss shower & reflexology.
- The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
- Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.
Things to Know
- It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You have access to sister resorts.
Resort Details
- BrasserieCharming French restaurant where you can taste the flavor and feel the romance that comes with French cuisine. This restaurant also features an extensive wine list.
- CaribbeanExcellent restaurant with Caribbean style and lively atmosphere. Traditional intense flavours and aromas are offered in a wide variety of seafood.
- Coral Grill RestaurantGrill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
- La Hacienda BuffetThis restaurant offers a variety of Mexican food with the characteristic hacienda-style environment.
- Mirador BuffetSpecialising in international cuisine, this restaurant offers an exquisite variety of dishes to satisfy even the most discerning guests. A stylish and relaxed space. Open for breakfast, lunch and dinner.
- RodizioEnjoy some of the best Brazilian-style cuts of meat along with the freshest salads as you sip on a typical caipirinha.
- Various Lounges/Bars
- Coco's pool Bar
- El Cielo Bar
- Theatre Bar
- Carey Lobby Bar (Participation show at Carey bar)
- Jaguar's Discotheque
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- Lounges/bars†
- Luggage service†
- Pool
- Poolside snack bar†
- Restaurant
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
† Fees may apply
- Children's program †Barcy Kids Club offers a supervised activities programme in a fun environment for children from 4 to 12 years of age (with reservation and maximum capacity).
Barcy mini disco - General †- Participation show at Carey bar- Cinema on the beach- Surprise night on the beach- Pirate's Island Water Park- Aquatic Sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Palace gym
- Spa †
- Sports court onsite †
- Tennis court †
- Playa del Carmen
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18618 reviews
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Nov 26, 2025Beautiful location, lots of activities. Difficult to reserve activities and restaurants though.
The only issue with this place is that you lose so much time trying to reserve a reasonable hour to eat your dinner at the restaurants. Who wants to eat at 9:45 pm or 5 pm!! Then you get there and the resto is empty, kind of indulting.
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Nov 25, 2025Like if a Super 8 and an old Sizzlers buffet had beachfront property.
Terrible food, spotty AC, poor service from bar tenders, smelly rooms, and unsafe grounds. We were therefore a five day stay with a group of 43 people everyone’s experience was very similar. Some people’s rooms had air and others. Their air-conditioning did not work. Some of us were able to make reservations at restaurants while others were forced to eat buffet for the entire time because the reservation slots were all full for the restaurants. This place was a complete racket from the time we got there till the time we left. I even ended up having to go to the hospital because I slipped on the tile floor and ended up kicking one of their walls on the way to the bathroom. They do very little to keep the place safe and secure. I ended up having to pay $3800 to go and get an x-ray of my foot and the hotel offered to do nothing about it because it was their fault that they did not mop off a wet area.
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Nov 25, 2025Not much for gluten free
No hot water in the mornings for showers. Coffee not out until 7:00 and no one shows you where your room is they just point. Not as many gluten free options as I thought it would be
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Nov 24, 2025
Disappointed with standard of food hygiene
We went as a family of 6 adults and 2 babies. Although the hotel is in a lovely setting with great beaches, there are some issues with the resort. The food in the buffet is not great. It is not kept hot and cooled well and as a result 4 of our family members had food poisoning which lasted 2 days. The rooms are all so humid that the bedding is always damp. There are no fans in the bathrooms. Despite saying that you cannot put towels on chairs if not using them, people still did and often did not even turn up. So it was hard finding shady chairs around the pool area. Booking the restaurants always took ages and often not many options. I feel the resort is too big to keep standards up.
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Nov 23, 2025
My family trip
My time there was very good I am glad I came and spent a week. Everyone was friendly and everything was clean
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed