What We Love
- A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.
- The swim-up bars at the pools will likely be your favorite go-to bars during the day.
- Lively entertainment at night - theatrical shows and live music keep the party going.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
- You have access to sister resorts.
Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11820 reviews
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Feb 22, 2026Amazing experience!
Barry colonial was a game changer for our vacation! They took such good care of our daughter on our trip! Susana overdo, Zaira huitzil, and Sara Martinez were incredible with our kid!
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Feb 21, 2026Disappointed. Frustrated. Not again.
If you like waking up at 6am every day on vacation to get a pool chair, or waiting in long unorganized buffet lines for subpar food then this is the perfect resort for you. If you like spending an hour of your day most days with the concierge trying to secure a dinner reservation at one of the al carte restaurants then this is the resort for you. If you love a damp room, with damp bedding and clothing, absolutely the resort for you. Even with Damp Rid, our room, clothing and bedding always felt wet. And yes, we know it’s the tropics and it’s humid, but never experienced this level of moisture in the room. I’d like warm drinks in your mini bar this is the resort for you. Our room refg did not work and had to be changed. We have been to several all inclusive resorts and never have we been so disappointed. On the positive side, the grounds are beautifully maintained, the evening shows are great, the pool side entertainment was decent and the staff was helpful when needed. Oh and check your bill carefully…prices for connecting room and upgraded premium bracelet not as we were quoted.
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Feb 21, 2026
Stunning Resort Tainted by Cold and Unprofessional Reception
My family are in route home after a week-long stay at the Barcelo Maya Colonial, and I find myself deeply conflicted. While the resort itself is a tropical paradise, the experience was bookended by such a frustrating and unwelcoming reception team that it cast a shadow over our entire vacation. The Highlights: A Paradise for Kids The physical property is stunning, and for families, the amenities are hard to beat. Our kids absolutely lived for the water park and the pool area. • The Water Park: It was the centerpiece of their trip, full of slides and splash zones that kept them entertained for hours. • The Pools: The pool areas are expansive, clean, and perfectly designed for both relaxation and play. Seeing the joy on our kids' faces during these activities was the highlight of our stay. The heart of the resort is truly in its service staff. A massive shout-out to Max at the poolside restaurant; he befriended our entire family and provided the kind of warm, attentive service that makes a vacation feel special. Most of the bar and restaurant staff followed suit, working tirelessly to ensure we were well-fed and happy. The Low Point: A Cold Welcome and a Difficult Goodbye Unfortunately, the "hospitality" stopped the moment we hit the front desk. Having traveled to many all-inclusives, we have never experienced such a cold and unfriendly reception. Checking in was unnecessarily difficult, but checking out was even worse. We dealt specifically with a supervisor named "Icon Aes" (per the name tag), who was incredibly dismissive. The most concerning part of our departure was the handling of a large deposit return. When I asked for documentation or an email confirmation that the refund had been processed, the manager flatly refused, stating: • It would take 6–8 weeks to process. • They "didn't have the authority" to send an email or even provide a written note confirming the transaction. For a resort of this caliber to handle a significant financial transaction with such "trust me" vagueness is unprofessional and, frankly, quite odd. It left us feeling anxious and undervalued rather than relaxed. Final Verdict It’s a shame that a few individuals at the front desk can taint the hard work of people like Max and the joy of the water park. While I would recommend the Barcelo complex for families because of the beautiful facilities, I would suggest avoiding the Maya Colonial specifically. A vacation should start and end with a smile, not a battle for basic validation and professional documentation. Until the reception team learns the meaning of hospitality, your "welcome" here might feel more like an inconvenience.
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Feb 19, 2026
No Complaints
Solid! I came for a wedding but had 0 issues and it was a great time throughout. The staff was incredibly nice.
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Feb 19, 2026
Excellent Choice for a family vacation!
Will definitely visit again! loved the location and all the resorts within walking distance. Excellent food and service. we loved the pools and the water play areas for kids. the rooms are comfortable and spacious bathrooms.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed