What We Love
- A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.
- The swim-up bars at the pools will likely be your favorite go-to bars during the day.
- Lively entertainment at night - theatrical shows and live music keep the party going.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
- You have access to sister resorts.
Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11787 reviews
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Jan 11, 2026Family Vacation
Warmer pool water please.The pool water was a bit too chilly for us to use. The rest of the resort was excellent.
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Jan 10, 2026
Great stay and value!
We just returned from a trip to Barcelo Colonial. Overall, the resort is great and the service is wonderful. The food and drinks were great, especially the a la carte’s that we booked. The resort layout, pools and outdoor spaces are some of the best we’ve seen at a resort, and having activities like the Maya Mall, bowling, mini golf etc were all a hit with the kids. We really loved the fact that the whole complex was built with the mindset of moving in between the resorts. The walking pathway and shuttles that take you between resorts were great to use. Lastly, the ocean had some of the whitest sand out there, and yes, there were some rocks and coral in some areas but it didn’t bother us at all and actually held a lot of fish to see when snorkeling. The only downside that we found were that the rooms were very humid and difficult to sleep in sometimes. A trick for this is to keep your AC unit and fan on all day and you should come back to a less humid room. It would be helpful for the resort to install bathroom fans in the units as well to help with keeping humidity in rooms lower. Great stay! Definitely recommend.
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Jan 10, 2026Rooms are outdated a lot
Rooms are outdated a lo. Strong smell of chemicals initially. Other room kept losimg power, had to call in maintenance. Due to left chemicals (bleach) on the bathroom counter couple clothe got damaged.
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Jan 08, 2026Can’t book any restaurants upon arrival.
Can I manager contact us ? We’ve been unsuccessful with guest services booking restaurants while we are here. The first thing we did after check-in last night was try and book our meals for the week. We have 9 and 12 year old girls and today is my partners birthday and we’re going to be eating at the Buffett. The options we were given were either the last night at 9:3O or for the 14th after we have checked out and on our way home. Also - we’ve dealt with 3 guest services reps and none have helpful and each borderline rude. Side note : while here 7 days you are only given restaurant options for 4 of the 7 days and we can’t even get into 4 of them. This is my second time here and this wasn’t the case last visit.
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Jan 07, 2026Don't go to this expensive hotel, waste of $$$$$
Went to a wedding and from the start, they are racist, the air conditioning didn't work, neither the hair dryer, they never pick up the phone, nightmare to make dinner reservations, the beach has so many rocks, it is dangerous.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed