What We Love

  • A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.
  • The swim-up bars at the pools will likely be your favorite go-to bars during the day.
  • Lively entertainment at night - theatrical shows and live music keep the party going.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
  • You have access to sister resorts.

Resort Details

Taste a variety of cuisine with flavors from around the world.
OnSite Dining
  • Various Lounges/Bars
    - 2 Lobby Bars
    - 2 Theatre Bars
    - 2 Poolside Bars
    - 1 Discotheque
  • Various Restaurants
    - Colonial Restaurant, Buffet style
    - Tropical Restaurant, Buffet style
    - Mariachi Grill, Offering lunch and snacks
    - Palmeras Grill, Offering lunch and snacks
    - Mare Nostrum, A la carte restaurant offering seafood
    - Kyoto, A la carte restaurant offering Oriental cuisine
    - Santa Fe, A la carte steak house
    - Capri, A la carte restaurant offering Italian cuisine

    Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
Wedding services, a beauty salon and more are available.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting†
  • Beauty shop/salon†
  • Car rental desk†
  • Currency exchange†
  • Free parking
  • Laundry/Valet service†
  • Restaurant†
  • Room service†
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting†
  • Beauty shop/salon†
  • Car rental desk†
  • Currency exchange†
  • Free parking
  • Laundry/Valet service†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
On-Site Wedding Services
  • Package Sea Breeze.
    Package Under The Stars.
    10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.

† Fees may apply

From day to night, the excitement at this resort doesn't disappoint.
On-Site Recreation
  • Basketball court †
  • Billiards †
  • Direct access to a beach †
Off-Site Attraction
  • XEL-HA- ECOPARK

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11576 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great vacation

    It was a great experience , we have zero complaints. The barcy kids club was absolutely wonderful, our son did not want to leave. Zaira. Sarahi and Susana were very kind and attentive with our 5 year old! Our favorite restaurant was the Santa Fe steakhouse , everything was delicious, especially the lamb chops and the staff was on top of everything ! We will definitely come back.

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel to stay with family

    Great vacation and much better every time stay there, staff very friendly quality food and variety of restaurants the show fantastic daily housekeeper great and friendly bar service restaurant bartenders and staff animation great. We will back soon Barcelo beautiful beach

    Jun 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic resort

    The a la carte restaurants were so much better than other resorts. The place is huge, beautiful and clean. June was the best month as it’s not overrun with tourists. Great for families with small children. There is enough shade on the beach under the trees. It was seaweed season but the hotel kept the beach clean. Will definitely come back.

    Jun 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mexican paradise

    I enjoyed every minute at Barcelo, the cleanness of the resort, delicious food and very pleasant staff.

    Jun 27, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Wasn’t what I expected

    People were nice but need improvement with cleanliness in the room and the cocktails at the bar weren’t really good

    Jun 23, 2025
Hotel Advisories
  • AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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