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Barcelo Maya Beach & Caribe - All-Inclusive

Mexico - Riviera Maya

Our Rating
1-877-407-4904
4 Nights with Air from $569 All-Inclusive
Info Customer Reviews Questions & Answers

Beach lovers, you and the fam will love this escape haven - it's nestled in a jungle oasis along the luxurious Riviera M ... More

Customer Rating 850 Reviews
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.7
Dining Options
 
3.9
Room Comfort
 
4.1
4.4 out of 5
"We went Jan. 7 to the 14, 2012. I was concerned about the weather but it was PERFECT!! So hot we swam in the chilly pools! Bright and sunny everyday - in January! Our rooms were beautiful. We went with..." – ndunn9
869 out of 984 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.7
Dining Options
 
3.9
Room Comfort
 
4.1
4.4 out of 5
"We went Jan. 7 to the 14, 2012. I was concerned about the weather but it was PERFECT!! So hot we swam in the chilly pools! Bright and sunny everyday - in January! Our rooms were beautiful. We went with..." – ndunn9
869 out of 984 (88%) customers would recommend this product to a friend.
Blue Caribe Excursion Wining & Dining Beach Courtyard The staff here is awesome! seaweed strewn beach The walk way to our room. It was so gorgeous at night. The gardens of our hotel. Sitting area outside mall bar Beach with pier over the reef! Barcelo beach front view View from our beach The main attraction at Chechen-Itza Mayan Riviera Sunrise Barcelo Maya Caribe: beach Tulum Ruins Dolphin Encounter Barcelo pool view Great beach The Gang! Standing on the dock just down from our favorite beach. Caribe Buffet Barcelo Beach (just breathtaking) Maya Caribe Beach Beach View from the pool of teh beach with rain out in the distance. Beach Spa Beautiful family memories! plenty of room and shade loving the beach! Family at one of the special dinners My nephew's wedding Lobby Area Pool area looking out at ocean Beach view One of the many pools! Climbing one of the temples. I'm somehwere in there mmm drinks Beach view from our room Beautiful! Love it Dolphin Site on Resort best vacay ever #cheapcarribean The boys! Alan, Omar, Manuel Barcelo Maya Caribe: Beach and palms trees the pier Ahhh.... the beach! Clear water! Sunrise on beach Beach outside of the Barcelo Maya Caribe Spaniard restaurant Swimming near the pier with the fish! Perfect weather every day Awesome pools Clean & breath taking View from the pier Time at Pool and Beach Evening in El Mercado #loveMexico Walkway to beach Brazilian restaurant There really is no good ocean view at Maya Beach, Caribe or Tropical The beach was fabulous! great swimable beach View 2nd floor with hot tub on balcony Pool at night Across the pool toward ocean Met Captain Morgan! our first day Adult pool Loved the beaches pools everywhere
All Customer Reviews
1-4 of 850 reviews. Sort by
November 15, 2018
Do Not Upgrade at the Barcelo

I was so excited for my vacation. My husband and 2 kids first time to Mexico. It was an adventure I could of lived with out. We booked our transportation and everything through you. We accidently left a carry-on at the airport, took 2 days to figure out where it was. No one from Cheap Caribbean could speak both languages. Amstar would not give us a ride to the airport or back, even though they were going that way anyway. We paid 276 dollars for the ride from the airport to Hotel and back initially. That was al the service they would give us. Felt like they did not want to help. Only wanted to sell us things. So we spent an extra $180 dollars for a cab ride to and back, based on the recommendations of the bell boy who was awesome. He then became our go to guy. We went premium oceanfront, had no advantages. We were not given any priority for restaurants, Had to keep calling to get our fridge stocked. The premium office was only an air conditioned room. Nobody could ever help us. Very disappointed in my stay. I really wanted this to be special because my kids never been near blue water. The hotel was beautiful but that was it. Will book somewhere else with another company.


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Overall Rating: 2
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Pennsylvania
Age: 45-54
Travel: 3-6 trips/year

November 13, 2018
Beautiful Resort, Not exactly all inclusive!

We recently returned from our stay in Barcelo Cancun. We were specifically allocated in the Caribe but visited several of the other resorts within the grounds.The resort itself has impressive grounds, beaches and pools and you have access to multiple opportunities for entertainement right on the grounds without ever having to leave the hotel. They also offer multiple opportunities to book excursions outside of the resort. Although the staff is very friendly they do not over extend themselves they way you would expect at this level of al inclusive service. Another point of contention is the food service. If you are like me I do not like to have to be on a schedule while on vacation. I enjoy the laxity of coming and going with no time clock. Unfortunately because the buffet restaurants only open during certain hours if you want breakfast at noon it is simply out of the question. Instead of having the large buffets available at all hours they instead close for turn over service and direct you to Strikers, their 24 hour service, which offers the same samplings day in and day out,lots of fried foods and not too much variety. Also the food is not top quality, nor is the liquor top shelf without extra payment, which goes against the very essence of " ALL - inclusive". When I considered the options offered I was sold on all the different variety however all the restaurants are by reservation only. There is no room for spontaneity as it pertains to dining in this establishment. The finer opportunities for dining come at an extra charge, so be prepared. The rooms are fair quality as most other all inclusives I have visited however the tub did require an extra cleaning as did the toilet before we had even ever used it! The floors also could have used a better mopping if you like to walk around barefooted. All in all the resorts Caribe, Colonial and Palace, the 3 I actually visited while I was there are all very picturesque and pleasing to the eye. If you are a foodie like myself the buffets will defintely leave much to be desired, if you are willing to pay extra and be organized enough to set your timeclock you can enjoy the better aspects of the resort however disappointing to the supposed All inclusive theme


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Overall Rating: 4
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: New York
Age: 35-44
Travel: 3-6 trips/year

November 12, 2018
Beautiful resort

Overall, the resort was nice. Would like to have seen better selection on the buffet....more Mexican food. The pools were nice....need to improve on the entertainment, perhaps better music to be played. Evening entertainment, not emphasized enough. Area was too warm...fans were available but not turned on.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Chicago
Age: 45-54
Travel: 1-2 trips/year

November 12, 2018
Misleading

My husband and I stayed at the Barcelo Maya Beach & Caribe last week. This was a very last minute getaway, so I didn’t have much time to plan and research this resort. The first issue I had was the customer service during check in. The whole process seemed unorganized and confusing. Upon checking in, I was told there was a $5 environmental tax. I have never had to pay this at another resort, but whatever. I went to pay in cash, but the customer service rep told me I can only use American cash after 3 pm, and I would have to pay with credit card. What?! Then they told us to meet with the Amstar rep. It was like a scavenger hunt trying to find him, but finally we did. After meeting with the Amstar rep, we went back to the front desk to get our room keys. They told us we had to go to our building, and go the the person sitting at the desk to get our key. So then we asked if the bellboy would be coming with us, since he had our luggage. They said no we had to go to our building check in there get the room key, and once we got to our room call the front desk give the room number and our luggage would be delivered. Once again, we were in a scavenger hunt trying to find our building. Finally we got our keys and called for our luggage. It took a while for our luggage to be delivered so by the time we were able to eat the buffets were closed. We had to eat at the snack bar by the pool, which sucked. The service was horrible too, after fifteen minutes of waiting for an employee to make our pasta my husband started doing it. The buffets at this resort were not good, but the colonial side was better. This resort is advertised as being all inclusive, but it’s not unless you upgrade your room. The WiFi is $10 a day, only certain times during the day the WiFi is free, but you have to go to the main lobby area. The restaurants are on a token system except for the buffets. The resor gives you tokens based on the number of nights you stay. The mains reason I booked this resort was because of all the restaurant choices. The Japanese and seafood restaurants were good. It would have been nice if we could have tried the others. The room service isn’t included either. There isn’t much of variety for alcoholic drinks. I asked them to make a few things and they didn’t know how. So I was tired of pina colada’s by the end of my vacation. The pool towel situation was confusing. It was hard to find the pool towels and when I asked employees were they were they would just tell me “no.” So finally I found another person staying st the resort to help me. The first day they gave me towels with no problem, then the second day they want a towel card. I explained I didn’t get them when I checked I , so they gave me towels. But it seemed unorganized. The beach and pools were nice. Cheap Caribbean shows the pictures of the nice upgraded rooms, but not really any of the basic “superior rooms”. Which was a let down, not superior at all. There were yellowish stains on the walls, wholes in the comforter, small room/bathroom, and no jacuzzi tub. This resort wasn’t horrible, but I don’t think I would stay here again. For the money, I would stay somewhere that’s actually all inclusive.


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Overall Rating: 3
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Ohio
Age: 25-34
Travel: 1-2 trips/year

Room Information

Barcelo Maya Beach & Caribe - All-Inclusive features 1044 guestrooms in five three-story buildings with elevators. Rooms are decorated in rich colors and include gardenview balconies or ground-floor patios furnished with cocktail tables and Mexican-style leather and wood chairs.

Room Details

Superior Room
Hotel/Studio Unit Details

Junior Suite Ocean Front Club Premium
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

Junior Suite Swim Up Ocean Front Club Premium
Hotel/Studio Unit Details

What's to Love

The all-inclusiveness - it's everything you can dream of and then some.

Junior swim-up suites - you'll feel so fancy.

The luscious spa & Barcy Kids Club - something for you. Something for them.

Sweat out your stress at the gym.

 

What We'd Change

Barcelo Maya Beach and Caribe is really big, and it can take some time to get from one place to another. But be assured, every inch is worth experiencing.

 

Why You Should Go

It's an hour from the airport - enough time to compose your first day's cocktail list.

There's tennis & mini-golf. If you want to show off your eagle eye, there's archery.

The Dolphinarium is on-site - you can play with a few of Flipper's siblings.

Don't miss the Dressel Divers Club (additional fees apply) - scuba lessons, jet skis, deep-sea fishing & more.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Parking
  • Safe Deposit Box
  • Archery
  • Mini Golf
  • Basketball
  • Soccer
  • Medical Services ($)
  • Water Polo
  • Bicycle Rental
  • Darts
  • 8 Restaurants
  • Porter/Bellhop
  • Multilingual Staff
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Conference Facilities ($)
  • Catamarans
  • Handicap Room Available
  • Wedding Services ($)
  • Hammocks
  • 15 Bars/Lounges
  • Sauna ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Watersports Center
  • Wireless Internet Access ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Free Parking
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Evening Entertainment
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Coral Reef
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Historical Site(s)
  • Horseback Riding
  • Mayan Ruins
  • Motor Boat Rentals
  • Parasailing
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Barcelo Maya Beach & Caribe - All-Inclusive

Ctra. Federal Chetumal - Km 266.3

+52 984 875 1500

Hotel Description

Barcelo Maya Beach & Caribe: Noble Beach Prize Winner - All-Inclusive Riviera Maya Magic

Beach lovers, you and the fam will love this escape haven - it's nestled in a jungle oasis along the luxurious Riviera Maya. The white sand and clear, turquoise waters of the Caribbean Sea will keep you hypnotized. But so will the overarching concept - stay at one, play at five - along with all the 24-hour all-inclusive goodness: food, drinks, entertainment, and activities - in the water and out of it. Speaking of, there are 10 pools and three water parks in the complex, where you can splish splash the day away. But make sure you hit the 33,000-square-foot U-Spa for a stress-smashing treatment. Grab an umbrella drink, kick back and let the awesome wash over you.

Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:

  • 3 nights, 1 tickets
  • 4-5 nights, 2 tickets
  • 7 nights, 4 tickets
  • 8 nights, 5 tickets
  • 9-10 nights, 7 tickets
  • 11-12 nights, 8 tickets
  • 13 nights, 9 tickets
  • 14 nights, 10 tickets


DINING

The menu is epicurean and the choices are epic. Sink your chops into everything from Mexican to Italian. Spanish to Japanese (two). A sizzling steakhouse and fresh seafood. Hit the buffets and snack spots for all your classic favs. Hungry, yet?

International Buffets
Type:
Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: Open-air restaurants serving breakfast, lunch and themed dinners. Barcelo Maya Caribe and Beach Resort offers 4 International Buffets: Beach, Caribe, Colonial & Tropical.

Snack Bar & Grill

Rancho Grande
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Capitan Morgan
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Miriachi
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Palmeras
Type:
Grill
Hours: Snacks and lunch, daily - 10:30am-6:30pm.

Specialty Restaurants

Mexico Lindo
Type:
Mexican
Hours: Dinner - daily, 6pm-10pm.
Description: Mexican cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

La Fuente
Type:
Spanish
Hours: Dinner - daily, 6pm-10pm.
Description: Spanish cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Mare Nostrum
Type:
Seafood
Hours: Dinner - daily, 6pm-10pm.
Description: Seafood cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Kyoto
Type:
Japanese
Hours: Dinner - daily, 6pm-10pm.
Description: Japanese cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Capri
Type:
Italian
Hours: Dinner - daily, 6pm-10pm.
Description: Italian cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Sante Fe
Type:
Steak House
Hours: Dinner - daily, 6pm-10pm.
Description: Grilled steak and meats.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

Tokoyo
Type:
New Japanese
Hours: Dinner - daily, 6pm-10pm.
Description: Modern Japanese cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

La Trattoria Ristorante Italiano
Type:
Italian
Hours: Dinner - daily, 6pm-10pm.
Description: Modern Italian cuisines.
Dress code: Semi-formal dress code. Men should wear long pants and closed-toe shoes. Beach attire is not permitted.

All hours are subject to change.



BARS/NIGHTLIFE

This beachtastic fun spot boasts a vortex of drinkeries - there are four alone in the lobby. But don't stop there. Float on over to the swim-up bars, then hit the theater and sports bars. If you feel moved to move your feet, there are two discos - one for you and one for your teens. Bring your party flip flops.

Beach Bar at Barcelo Maya Beach
Daily, 9am-midnight.

Caribe Lobby Bar at Barcelo Maya Caribe
Daily, 9am-midnight.

Puebla Lobby Bar at Barcelo Maya Colonial
Daily, 9am-midnight.

Tequila Lobby Bar at Barcelo Maya Tropical
Daily, 9am-midnight.

La Cantina Cigar Lounge at Barcelo Maya Tropical
Daily, 5pm-1am.

Two bars in Kukulcan Theatre
Daily, 5pm-1am.

Two bars in Palenque Theatre
Daily, 6:30pm-midnight.

Four Swim-Up Bars at Main Pools
Beach, Caribe, Colonial & Tropical. Daily, 9am-7pm.

El Cielito Pool Bar
Quiet pool. Daily, 9am-7pm.

24-hour Sports Bar
Buffet service - daily, 6am-11am (light breakfast) & 11am-6am (buffet and snacks.)



BEACHES AND POOLS

The resort sits on one of the most beautiful beaches in the Mayan Riviera - it's 2 km long and private. Two shimmering pools with Jacuzzis, swim-up bars and poolside wait service await your presence. Don't miss the hammocks. Come on down and hang.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kids water park
  • Splash deck
  • Kayaks
  • Diving
  • Water aerobics in the pool
  • Water polo
  • Beach volleyball
  • Pedal boats
  • Water skiing
  • Water basketball
  • Sailing

Advance Booking and Minimum Experience Required:

  • Catamaran
  • Windsurfing (standard equipment)

Available for an additional charge:

  • Scuba diving
  • Surf Rider & Pirate Ship
  • Surf Lesson at Surf Rider

Land

  • Tennis
  • Basketball
  • Volleyball
  • Dance lessons
  • Soccer
  • Badminton
  • Petanque
  • Fitness center
  • Mini-golf


INTERNET

Internet access is available in public areas for an additional charge.

SPA SERVICES

Luxury spa offering massages, hydrotherapy, facials, manicures and pedicures.

WEDDING SERVICES

Destination weddings are available. Contact hotel directly for details.

CHILD CARE

Barcy Kids Club features supervised activities for kids 4-12. Daily, 9am-5pm.

  • Walks on the beach
  • Arts and crafts
  • Contests
  • Movies
  • Soccer


ADDITIONAL INFORMATION

Location
Barcelo Maya Beach & Caribe - All-Inclusive is located right on one of the best beaches in the Mayan Riviera, on the Mexican Caribbean coast. Cancun International Airport (CUN) is 45 miles away. Approximate driving time is one hour.

Check In/Check Out
Check-in: 3pm. Check-out: noon. Minimum age for check-in is 18. All guests are required to leave a credit card voucher or cash deposit of $200 for each guest 13 years of age or older.

Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.


SPRING BREAK POLICY
EACH & EVERY GUEST 16-23 YEARS OF AGE (student/youth) will be required to sign a responsibility letter agreeing to leave the hotel if any disruption occurs (regardless of parent/chaperone). Chaperone is required to sign responsibility letter. EVERY guest between 16-23 years must leave a credit card voucher or cash deposit of $500 per person to be returned at check-out, if applicable. All guests are required to wear wristbands, if lost the cost is $500. There is a zero tolerance Policy.




All hours, fees, amenities, information and services are subject to change without notice.
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Resort Credits Discounts More
5 days, 4 nights
Travel Dates 11/25 - 12/22
Starting at $569 was $1289
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
Resort Credits Discounts More
6 days, 5 nights
Travel Dates 12/23 - 1/3
Starting at $1279 was $2159
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
5 days, 4 nights
Travel Dates 1/4 - 4/27
Starting at $739 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

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