What We Love
- The Fives Spa will have you indulging your mind, body and soul.
- A variety of cuisine is available at the resort’s on-site gourmet and casual restaurants.
Things to Know
- This resort is located just 35 minutes south of Cancun International Airport.
- You’ll enjoy proximity to the restaurants, nightlife and shopping of downtown Playa del Carmen.
Resort Details
- AREZZO – ITALIANWith floor to ceiling windows for an unobstructed view of our beautiful gardens, Arezzo is an open kitchen, Italian restaurant which emphasizes in culinary authenticity. An array of freshly homemade pastas and grilled to perfection seafood, poultry and meats compose a mouthwatering menu.
*Reservations required
*Premium american steaks available with an additional charge
- BREEZE BARThis beachfront bar is an ideal place to relax with your feet in the water. Here you can read under the shade of large trees and tropical palms or simply soak up the sun while enjoying a chilled beverage. Choose your favorite signature cocktail or opt for a frozen colada or mixed tropical fruit juice. Located at the infinity pool.
- BREEZE N’ BURGERBeachfront gourmet corner where you can taste a delicious burgers, empanadas and hot dogs, ideal to satisfy your appetite while relaxing in a sun bed facing the sea.
- CANTINA 1910Contemporary design carrying on 200 years of tradition awaits you at Cantina1910. Less than pleased with the service he was being offered, Francisco "Pancho" Villa, one of the most prominent Generals in the Mexican Revolution, once fired a bullet in the ceiling of a cantina to get the attention of the staff. Thankfully there is no such service shortfall at Cantina 1910, only a wide selection of local and international beer; some of the best tequila and mezcal in the country are also on display, do not miss tequila & mezcal tastings.
- FLAVOURS- WORLD CUISINEFlavours offer a buffet for breakfast and dinner. This restaurant provides a very relaxed and family-oriented atmosphere where guests can enjoy a variety of mouth- watering preparations and cool off in the air-conditioned space. Also, guests can appreciate spectacular views of a true cenote, which is a natural winding river unique to the destination.
- KOH THAI – WOK CUISINEA 15-foot standing Buddha greets you on arrival
as your senses are assailed with aromas of lemon
grass, ginger and holy basil emanating from our
fragrant kitchen. Sample popular classics such
as pad thai, green curries and coconut soup or
any of our contemporary wok creations prepared
by our trained Chef. For outdoor dining, ask for a
creatively appointed pagoda ($). Thailand just
feels a few steps away. - LA BRASSERIE – BISTRO CUISINE(Adults-only Restaurant)Contemporary Bistro Cuisine awaits our guests in this old world inspired restaurant. The area ambiance rich in wood and brick will set the tone for an evening of modernized culinary classics such as fillet steak, mustard salmon, duck with pepper sauce, fish beurre blanc, pork with orange sauce and rack of lamb Bordeaux.
- LA CASA DE ROSA ($)"La Casa de Rosa" is born through the inspiration of our history, customs and our home. Its purpose is to pay homage and honor to the diversity and cultural richness of our people. We invite you to enjoy a concept that just like Mexico; is unique, rich in aromas, flavors, colors and textures, a place where you will learn to cook authentic Mexican food. All while basking in a warm family atmosphere and the ambience of a space pure in the style of a true Mexican home.
* Reservation required & Additional cost
- LA TAQUERIAExtraordinary location just a few steps from the ocean, La Taqueria invites you to try our traditional mexican tacos.
- LIZARDSThis pool bar & terrace offers a delightful selection of light bites such as Andalusian gazpacho, kimchi, thai or quinoa salad, summer rolls, vegan black bean burger and pita falafel. Sample local favorites like fresh juices, margaritas or beers.
- MANGLAR BARThis bar is a perfect place to enjoy a cool drink surrounded by the pool and a few steps away you will be bounded by the tropical lush forest and wildlife.
- MESTIZOOverlooking the nearby pool and mangrove area, this fresh and bright restaurant makes a dramatic jump into the modern Mexican Cuisine, with a contemporary view of Mexico ´s national gastronomy. All in a warm, eclectic and intimate ambience, that reminds us that simplicity and hospitality are not at war in the kitchen.
- NATURA DAY CLUB AND GRILLIf you’re looking for an escape to a tropical oasis with an elevated dose of originality, Natura Day Club and Grill is the spot. This sandy poolside hangout at The Fives Beach Hotel & Residences Playa Del Carmen encompasses a lounge, grill and bar serving unrivaled exotic drinks that keep your senses alive and refreshed.
- NATURALWith its bright, airy atmosphere and central location, Natural is a great spot to spend time chatting with family and friends, surfing the web or catching up on your favorite book. Sit back and enjoy a smoothie, signature frappe, health drink and home-baked treat. And if you are a sports person and you are looking for extra vitamins, detox or a blast of energy choose from a variety of boosters ($) and simply ask our smoothies master to add it to your smoothies.
- OKA - SUSHI BAROverlooking The Fives Plaza, with artful design, pleasant outdoor balcony, Oka Sushi brings to your plate the finest meals in the Riviera Maya. Whether you are enjoying some of our makis, nigiris or the lustrous pleasure of sashimi, Oka always shines. Fresh ingredients are the cornerstones of our delightful culinary offering and ur talented team of sushi Chefs is there to make the experience one to remember.
- ORIOLA BEACH CLUB GRILLEndless turquoise view of the Caribbean Sea greets you at Oriola Beach Grill. Delight yourself with a bounty seafood selection ceviches, fish tacos and sumptuous salads. The casual, colorful and beachcomber feel, promises to be a great place to satisfy those afternoon cravings.
- PALMASPalmas swim-up bar is the perfect place to chill out with an ice-cold beverage to your favorite cocktail.
- PISCO NIKKEI CUISINE & RAW BARImmerse yourself in our modern atmosphere, Pisco Nikkei Cuisine & Raw Bar offers a natural selection at its finest with innovative cuisine. Live the Nikkei experience at our contemporary ocean front restaurant, delight yourself with the latest gastronomic sensation, the century-old cooking style is a fusion of Japanese and Peruvian cuisine. Relax yourself in a caribbean spirit with our expert’s mixologist and taste the authentic expression of Peruvian Pisco.
*Reservations required
- SEA OLIVE- CUISINE DU SOLEILThe French Riviera, coastal cuisines of the Mediterranean and Mexican flair are what inspires the flavors of Sea Olive. The menu features fresh, authentic dishes to satisfy even the most discerning palate. Dine inside our contemporary restaurant or enjoy “al fresco” dining on the outdoor terrace, with spectacular ocean views.
- THE BEACH CLUBWith its emblematic restaurants and bars, its prime location overlooking the Island of Cozumel, the Beach Club is also home to our Zky Wedding deck. Whether it be lunch at Oriola, dinner at Arezzo or a romantic candlelight dinner, you are sure to become well acquainted with its fantastic All Senses Inclusive® offering and spectacular views.
- THE FIVES PLAZAWith more than 4,000 m2, the heart of The Fives Beach Hotel & Residences, comes alive early. Beautifully landscaped, its lush setting invites you to unwind and lounge in its manicured gardens. Marvel at our nearby cenote sipping your favorite refreshment. Home of four amazing restaurants and two signature bars, is a perfect gathering place to enjoy an afternoon drink or a pre-dinner cocktail. Also, to be found around The Fives Plaza is our Fitness Center, The Fives Spa, Natural, Ice Cream Shop, convenience stores and we proudly serve Coffee Shop.
- THE GIN BAREnjoy a classic Gin & Tonic or indulge in one of our handcrafted cocktails at this sophisticated and modern gin bar. Offering a variety of premium gins from around the world, this upscale, stylish lobby bar is the perfect place to unwind on your arrival, meet with friends and family throughout your stay or enjoy a nightcap on our grand terrace under a sky filled the star.
- ZKY BARZky Bar is the perfect place to spend a night out and enjoy cocktails under the stars. This sophisticated bar and lounge has a second-floor location to take in the views of the Caribbean with Cozumel in the distance. Guests can enjoy their favorite sport games on the screens or just listen to lounge music and sample a trendy cocktail. Grab one of the lounge chairs at the outside terrace with cocktail service for a relaxing evening.
- Babysitting†
- Car Rental Services†
- COVID test onsite
- Exercise gym†
- Laundry/Valet service†
- Medical Facilities Service†
- Pool†
- Restaurant†
- Spa†
- Valet parking†
- Babysitting†
- Car Rental Services†
- COVID test onsite
- Exercise gym†
- Laundry/Valet service†
- Medical Facilities Service†
- Pool†
- Restaurant†
- Spa†
- Valet parking†
- Wireless internet connection in public areas†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †ALUXITOS PLAY HOUSE:
Daily supervised activities program for kids 4-12 years old.-Exclusive kid’s pool and playground area.
-Video games, nap, toys room and art & craft activities - Kayaking †
- Teen programs †Outdoor activities program for teenagers during the day.
- Fishing †
- Scuba diving †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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A wonderful wedding experience!
We booked the resort for my daughter’s wedding sight unseen and were delighted with the whole experience. The staff were polite and helpful. The wedding details were handled flawlessly. The whole resort is a lovely experience with great food and amenities.
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Perfect.
The fives resort is one of the best I’ve visited. The amenities, food, staff are all amazing. My favorites are all the free classes offered such as yoga, core, HIIT, meditation, macrame and temezcal. Guillermo, Dianna, and Jessica are all amazing instructors. Thank you.
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Such a mixed bag, fix dinner time!!
As many reading this will be, we were nervous travelling after recent reviews. The resort itself is spacious and well laid out, looks a bit tired in some areas but we witnessed daily maintenance at least attempting to stay on top of it. Check in was swift, we were allocated room 1111. Block 1, floor 1. This is close to the Plaza and noisy until entertainment stops at 10.30. The apartment was huge, much bigger than we expected. It worked perfectly for the three of us with sliding doors off the lounge / kitchen and a big sofa bed, separate toilet. The bedroom was spacious, watch out for the step on the first night in the dark!! Staff were excellent all round, the tipping mentality is driven by North American visitors largely, we tipped at the end of our stay as that’s the way we do it, didn’t have any issues. Breakfast was good, main buffet open every evening with other restaurants also serving, we only visited the Brasserie which is a bit more personal. Lunch there are multiple options, the pop up paella stall is excellent! The burgers and pizzas were perfect for a lunchtime snack. Icecream parlour also very nice, high turnover of flavours though so don’t expect to get the same everyday. All Inclusive drinks were again excellent with premium brands. We found the lack of any kind of menu quite strange when it’s so easy to do with a QR code these days. Bar tenders were more than happy to be creative and make new stuff up, they are very heavy on the ice though!! Pool areas were vast! Due to the surrounding vegetation they did not always appear the cleanest but this is a difficult job. Guests leaving their rubbish around and abandoning cups everywhere was a real shame. The main beach pool became quite a party scene in the afternoon so we avoided that after lunch. Coffee - if you like a caffeine hit, the Marley coffee shops are excluded and getting a coffee is not easy, seems a strange idea and goes against the all inclusive idea. Seaweed - it’s a nightmare, the sea is out of bounds, salt water crocodile seen on one of our days coming out of the water onto the beach. They are trying to stay in top of it but it’s a thankless task. Hope it improves soon otherwise the tourist industry will be decimated here. Lastly, dinner time! What an absolute shambles. The main buffet only opens 3 or 4 nights a week even when the resort is allegedly full. That leaves the speciality restaurants which were very nice but couldn’t cope with demand. We believed no reservations were allowed but on some nights got asked if we had one, think there must be a tiered system dependant on wrist and colour but it was very confusing. To eat around 7pm you probably had to be out collecting a pager around 6pm. To eat at 8pm you needed to be out about 6.30, to make a reservation and collect a pager. Once you got used to the system it was okay but they simply couldn’t cope at peak times. Nightly entertainment is hit and miss, some genuinely excellent acts but others were just a cheap copy and pretty awful. Pop up Silent disco and bucking bronco activities were great, they really tried compared to European resorts in this area and it was a lovely surprise. Lots to like but the dinner situation spoiled it for us and the other parts didn’t make up for it.
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Great Service!
I am an Epic member and I definitely want to give a shout out to our ambassador Lucy. Lucy went above and beyond for our entire family and there were many of us. But the most wonderful thing was locating my clothing items I had left in my room and having them delivered to me on the same day-within two hours. If that’s not ABOVE AND BEYOND as a butler, concierge, ambassador-I don’t know what is. THANK YOU LUCY!! I hope my family can look forward to seeing you every time we return to The Fives Beach
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Beautiful location and facility but terrible service.
We went to this resort for our annual family vacation with 8 adults and 7 children age 7-17. We had requested being in the same building 6months prior to our trip but were originally placed very far apart. We ended up having 3 rooms in one building after 2 night and 1 in another. Getting the rooms changed was quite a hassle and the staff was not helpful. We were supposed to be in the Epic program with an ambassador and butler who we saw the first day and never tried to help us again. We had to contact the guest services manager to help with dinner reservations and were told most nights by the host that they couldn’t find our reservation. The hostess, Mara, at the Thai restaurant was extremely rude to us on 2 occasions. It was very difficult and frustrating with 15 people. We also only received our champagne and strawberries on the 4th and 5th days after our travel agent called to asked why we hadn’t gotten them. The residences were beautiful and spacious. The pool and beach areas were wonderful. The entertainment at night was very good and the food was delicious and plentiful. If the service was good this would have been a perfect vacation. We are supposed to be getting a refund for services we didn’t receive but I am not confident this will happen. Service at the front desk was particularly bad.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Fee: 33.94 Mexican peso (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.