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This stylish beachfront oasis taps into all five senses, so it more than packs in all the good vibes you're craving - wh
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This stylish beachfront oasis taps into all five senses, so it more than packs in all the good vibes you're craving - white, sandy beaches, bright blue pools, gourmet cuisines (plus kid-friendly options), cocktails all day long and activities that the whole family can get into. No need to lift a finger here, because it's all included for you. Your vacay is about to hit a whole new level of luxury-one that is full of delicious beach feels for everyone.
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"The resort was amazing beautiful, staff was super friendly and sweet, food was fresh and delicious. Room service 24/7 included in the package was nice. Clean rooms and facilities. Huge selection of res..." – Erjeta
24 out of 31 (77%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.2
Service
4.1
Beaches & Pools
3.9
Dining Options
4.2
Room Comfort
4.1
"The resort was amazing beautiful, staff was super friendly and sweet, food was fresh and delicious. Room service 24/7 included in the package was nice. Clean rooms and facilities. Huge selection of res..." – Erjeta
24 out of 31 (77%) customers would recommend this product to a friend.
All Customer Reviews
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September 8, 2019
Excellent Food and Service, Large Rooms, OK Beach
I have now stayed at the Fives Azul Beach Resort twice. First time we visited the hotel in May 2018 with my wife and my 3 year old son and second time we went with my parents in April 2019. Both times we stayed at the one bedroom suite, which is large and features a living room and a separate bedroom. The room is definitely one of this hotel's advantages over other hotels that we considered.
The first time we stayed here the check-in process took a very long time. We got to our room at least an hour later than the promised 3pm check-in time. There was a large number of guests arriving that day, so we had to wait as our room became available. Not a big deal but not ideal. On our first arrival at the hotel we were greeted and given a glass of champagne each, but second time we came here - no champagne. However, the check-in process was much smoother when we stayed here in 2019.
During our first stay at the Fives we had a number of issues with our room (shower diverter didn't switch to shower-head, there was a huge leak from the ceiling in the kitchen, as well as leak under kitchen sink), but maintenance was prompt in their response and took care of all the issues. Since there is no separation between shower tile and room tile floor the water from the shower leaks onto the bedroom floor, which is annoying and unsafe. Another safety issue we noticed was a large space in the balcony corner, causing concern that a child could fit there. Both times we found that the pool attendants ran out of towels at the main pool near the beach, as well as at other pools. We had to ask cabana attendants for towels, who were reluctant to give them up and tried to send us to the pool attendants. We only had one bad experience while dining at The Fives and it was on the opening night of Pisco, the Japanese Peruvian restaurant. The waiter was slow in serving us, messed up the order, offered no apology or explanation and just disappeared. We decided to leave and the hostess showed the utmost concern and tried her best to make up for the poor service. The sushi restaurant serves the freshest fish and delicious sushi, but the service can be slow. It really depends on the night and how busy they are that evening. It is still definitely worth a visit.
Overall the service and the food at the Fives are excellent. Arezzo and Sea Olive were our favorites. Sea Olive is a gem next to the large pool in the beach area and everything we ordered here was delicious, including steak, fish and sandwiches. We also really liked Oriola next to Sea Olive, which is open air and located right outside the beach. The waiters are all very friendly, polite and go out of their way to make your experience an excellent one. I also would be remiss if I didn't mention concierges, who are very helpful in assisting you with reservations and answering any questions that you may have.
The beach was average, with tons of seaweed, which appeared faster than it could be removed by two guys, who diligently worked at it every day. The large number and size of pools throughout the property somewhat make up for the lackluster beach.
My one gripe with the cocktails was the ice that wasn't completely crushed. I really liked the Mudslide but the small chunks of ice made it difficult to drink through a straw and annoying to drink without.
We didn't take our son to Azulitos, their kids club so I cannot offer any opinion The Fives' childcare.
I went out for a run outside the hotel a few times and have to say that the area outside the hotel is grungy and industrial, which was a letdown as I was hoping to sight-see beyond the hotel.
We also didn't partake in any entertainment options so I have no opinion to offer in that respect.
Finally, there is a smoothie spot called Natural that I highly recommend. They make all sorts of fruit smoothies that are refreshing and tasty.
The place is awesome, service outstanding.
Rooms are super comfortable, and excellent quality.
Food is delicious and excellent quality too!
Perfect to go with kids and even babies (they set everything for you, they really make your life easy!)
This resort was awesome -- it wasn't a mega monster-sized resort, but it wasn't too small. It was just right. Food options were excellent and service was usually pretty good. At times, some of the servers were overloaded and rushed, but not something that we were bothered with. The overall look and feel of the resort was very chic and trendy (I believe the resort is less than ten years old based off what we were told by one of the employees when I asked, so it's relatively "new.") This was pricier than some of the other options, but we just decided to treat ourselves and go for it so we could get away for a few days. We really enjoyed our experience there and I'd definitely go back if the price was right :)
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2 questions, 10 answers.
Dress code5 answers
Do all the restaurants have a dress code?
2 years, 28 months ago
JC
The dress code is "Casual Elegant." Please no tank-tops, shorts, bermudas, tennis shoes or beach sandals of any kind. This is for all restaurants.
JeannieCC
No, there is a suggested dress code that's pretty basic like no flip flops and wearing a collared t-shirt but it wasn't enforced
Magpie6915
No, some restaurants are casual, including bathing suits with a coverup at the beach
Shebs
Yes, but it is not or very seldom/randomly enforced
alaska123
Dress code is not strictly enforced and only really applies to dinner. It is a good idea for men to take a few collared shirts and some closed shoes for the evening. Nothing fancy, just something other than tank tops, t shirts and flip flops.
Cayisimo
Is this a family-friendly or adults-only resort?5 answers
2 years, 28 months ago
sexy30s
This is a family friendly resort. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
It is family friendly with adults only areas
Shebs
Not a family friendly resort! People smoke all over the property and don’t care if there is kids next to them! Staff don’t say anything!
CCalvo
Family Friendly, although they are opening an adults only section next year.
Cayisimo
Family friendly resort
Mlnkey
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Room Information
635 rooms that include air conditioning, LCD flat screen cable television with DVD player, iPod dock, night table, radio/alarm clock, deluxe bathrobes and slippers, scales in rooms, safety deposit box, amenity kit, mini bar, iron and ironing board, coffee maker, and direct dial telephone. Bathrooms feature a rain shower, double sinks with marble counter tops, bath amenities, a hair dryer, turndown service, a magnifying vanity mirror and a balcony or a terrace.
*The Essence suites include a 42" LCD flat screen Smart TV (some applications are an additional cost.)
All-inclusive pampering for you and the family. Room service, kid friendly fun, posh digs and more.
Playa del Carmen's white, sandy beach is your playground. Grab some snorkeling gear and set out exploring.
Five splish-splashing pools - with three having swim-up bars for easy cocktail grabbing.
Sporty stuff like beach games, tennis courts, ping pong, fitness center, kayaks and more.
What We'd Change
The cabana's on the beach book up quickly, so plan to book as early as you can. Or, there are plenty of loungers along the shore for you to enjoy.
Why You Should Go
Located in Playa del Carmen, a short 35 minutes from the airport. A welcome glass of bubbly is waiting for you.
Full-service treatment at Vassa Spa. Book a Sky Massage and you'll drift away while staring at the ocean.
The kid's club and teen's club is stocked - crafts, games, foosball, movies, snacks - you name it, they got it.
Packages for golf, cultural tours, horseback riding and night cruises are all available for purchase.
Available Amenities
Beach
Cribs Available on Request
Kayaks
Kids Club
Lounge Chairs/Umbrellas
Snorkeling
Scuba Diving ($)
Ping Pong
6 Bars/Lounges
Yoga
Beach Towels
Wedding Services ($)
Room Service
Wireless Internet
Watersports Center ($)
Tennis Courts
Fitness Center
Tour and Island Information
Swim-Up Bar
Babysitting Services ($)
Pool/Beach Bar
14 Restaurants
Nearby Excursions & Attractions
Beach
Dining
Eco-Adventure Tour(s)
Golf Course(s)
Sailing
Shopping
Watersports Rentals
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
The Fives Azul Beach Resort by Karisma Gourmet All Inclusive
Acceso Xcalacoco s/n Fracc. El Limonar 1
52 (984) 877-2750
Hotel Description
The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive
This stylish beachfront oasis taps into all five senses, so it more than packs in all the good vibes you're craving - white, sandy beaches, bright blue pools, gourmet cuisines (plus kid-friendly options), cocktails all day long and activities that the whole family can get into. No need to lift a finger here, because it's all included for you. Your vacay is about to hit a whole new level of luxury-one that is full of delicious beach feels for everyone.
Get MORE from your getaway to The Fives Azul Beach Resort. Now through the end of 2019, guests and families traveling with kids to Azul Beach Resort will get these additional perks exclusive to our customers:
In-room Karisma Kids Camp with camping kit, book, lamp, stuffed toy and milk & cookies
Dining here is a Gourmet Inclusive® experience, where all the cuisines are tasty and top-notch. With an expansive variety, you'll be noshing on fresh seafood, exotic Asian dishes, Mediterranean specialties and a variety of those tried and true favs from home. Dig in.
Pisco Nikkei Cuisine & Raw Bar Type: Japanese and Peruvian fusion Hours: Dinner - daily, 5:30pm-10pm Description: Immerse yourself in a delicious and innovative dining experience at this oceanfront spot where Japanese and Peruvian flavors combine for a tastebud sensation. Reservations required.
Koh Thai Type: Wok Cuisine Hours: Dinner - daily, 6pm-10:30pm Description: Dine on classics such as Pad Thai, Green Curries and Coconut Soup or any of our more contemporary wok creations prepared by one of our Thailand trained Chefs. For outdoor dining, ask for one of our creatively appointed pagodas (extra cost) floating over our Koi filled pond. Reservations required.
Oka
Type: Sushi Bar Hours: Daily, 6:30pm-10:30pm Description: Oka sushi brings to your plate the finest sushi, sashimi and tempuras in the Riviera Maya.
La Brasserie Type: Bistro Hours: Breakfast - daily, 7am-10:30am; Lunch, Noon - 4pm; Dinner - daily, 5:30pm-11:30pm Sunday Brunch, 10:30am-Noon Description: Enjoy an international breakfast and lunch and at dinner dine on classics like Steak Tartare, Entrecote au Poivre, Gratinated Onion Soup, cheeses and fine wines.
Flavors Type: World Cuisine Hours: Breakfast - daily, 6:30am-noon; Dinner - daily, 5:30pm-10:30pm Description: Mexican themed food display option for dinner. This restaurant provides a very relaxed and family oriented atmosphere where guests can enjoy a variety of mouth-watering preparations from the different states of Mexico and cool off in the air-conditioned space. Also, guests can enjoy spectacular views of a true cenote, which is a natural winding river unique to the destination.
Arezzo Type: Italian Hours: Dinner - daily, 5:30pm-10pm Description: An array of freshly made pastas, pizzas, grilled to perfection seafood, poultry and meats compose a mouthwatering menu.
Sea Olive Type: Mediterranean Hours: Lunch - daily, noon-3:30pm; Dinner - daily, 5pm-10pm Description: Dishes inspired by the French Riviera, Costal Cuisines and Mexican flavors.
Oriola Beach Club Grill Type: Grill Hours: Lunch - daily, noon-5pm Description: Located beachside, enjoy a selection of fresh seafood, ceviches, fish tacos, wraps and sumptuous salads.
Breeze Bar N' Burger Type: Grill Hours: Daily, noon-4pm Description: Located on the beach, you will find a delicious variety of burgers, cold beers and fruity drinks.
La Taqueria Type: Mexican Hours: Daily, noon-4pm Description: Dine on traditional Mexican Tacos made with corn tortillas and offering great selection of tacos de canasta, al pastor, arrachera, mahi-mahi, barbacoa and light tacos.
Lizards Type: Grill Hours: Swim up bar - Daily, 10am-5pm; Gourmet corner - Daily, 11am-5pm Description: Dine on light bites, like quinoa salad, summer rolls, fresh juices, sandwiches and kebabs.
Palmas Type: Grill Hours: Swim up bar - Daily, 10am-5pm; Gourmet corner - Daily, 11am-5pm Description: Serving a reduced menu from Lizards and delicious cocktails.
Natural Type: Smoothies and Treats Hours: Daily, 7am-7pm Description: Enjoy smoothies, signature Frappes, health drinks, home-baked treats and a variety of boosters($).
Natura Day Club and Grill Type: Smoothies and Treats Hours: Daily, 10am-7pm (adults-only); Grill- Noon-4pm Description: Located next to the brand-new guest Villa 19, Club Natura is an adults-only sandy poolside hangout that encompasses a new pool with sand as well as a restaurant and bar. The laidback area takes inspiration from natural wood accents and will feature live music and more. Phase 2 of the project is scheduled for 2018 and will add wellness elements such as a yoga platform.
Mestizo Type: Latin American Hours: Dinner - daily, 5:30pm-10pm Description: Dine on delicious modern, Mexican cuisine in a fresh, bright, open air restaurant.
Poolside Grill Type: Grill Hours: Lunch - daily, noon-3pm Description: Located in the Essence section, this poolside grill offers a wide range of grilled items including a vast array of gourmet burgers.
The dress code is "Casual Elegant." Please no tank-tops, shorts, bermudas, tennis shoes or beach sandals of any kind.
All hours are subject to change.
BARS/NIGHTLIFE
Crafty cocktails, a selection of beers and wines and refreshing smoothies are on always on tap. Salud.
The Gin Bar
Adults-only. Daily, 5pm-1am.
Zky Bar
Daily, 5:30pm-1am.
Cantina 1910
Daily, 5pm-1am.
Manglar Bar
Daily, 9am-5pm.
Breeze Swim-up Bar
Daily, 10am-6pm.
Lizards
Daily, 10am-6pm.
Palmas
Daily, 10am-6pm.
BEACHES AND POOLS
You'll get along swimmingly with each of the five pools located at this lavish layout, including a lazy river that winds its way throughout the resort. You can belly up to the swim-up bars at three of the pools and when you're ready to hit the sands - the shores are just a few flip flop steps away.
SPORTS/ACTIVITIES
Water
Snorkeling
Kayaks
Water aerobics
Water balloon fight
Water Olympics
Water polo
Land
Fitness center
Ping-pong
Beach volleyball
Archery
Yoga
Bocce game
Bike tour
Cooking lessons
Dance lessons
Tennis
Mini golf
Horseshoe
Golf
Golf courses are in the area.
INTERNET
Complimentary Wi-Fi is available at the resort.
SPA SERVICES
Vassa Spa utilizes Zen-inspired techniques, where you can start relaxing in the dry sauna and eucalyptus steam rooms before beginning your spa pampering. This Spa has over 15,000 square-feet with 11 treatment rooms including Couples Suites, Bridal Suite and Kid's Suite. Beachfront massages are also on the menu - dreamy.
WEDDING/HONEYMOON
Say "I do" at this romantic destination. Please contact the front desk for more information on wedding services and honeymoon details.
CHILD CARE
The Azulitos Kids Club is open for children ages 4-12. Exclusive kids pool, mini-soccer, arts and crafts, exclusive MY GYM, video game room and more. The
club also provides strollers, cribs, baby baths, baby bottle warmers, baby
bottle sterilizers and even baby bathrobes. Open 9am-9pm (closed from 5pm-7pm).
The Breeze Teens Club is open for teens ages 13-17. DJ challenge with virtual DJ, screens showing the latest movies, music videos and sporting events, Xbox and Wii, Social Media corner, outdoor patio and fire pit, foosball and a snack area with popcorn and soft drinks. Open 2pm-11pm.
ADDITIONAL INFORMATION
Location
The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive is located approximately 40 minutes from Cancun International Airport (CUN).
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change
without notice.
