Sugar Bay Barbados - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2458 reviews

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  Excellent hotel and location - 5 stars!

  We have just returned from 9 nights at Sugar Bay, and it was fantastic! Would definitely stay here again. The hotel has a great location right on the beach, with a sheltered area within the sea, for swimming in calmer waters. Plenty of sun loungers and parasols available, and fresh towels every day. The watersports team were very helpful and also offered various activities like paddleboarding and snorkelling. Most people claimed sun loungers pretty early, so we did the same and then went off to breakfast and to get ready. If you are shade bathers like us, you’ll want to set up over the left hand side of the beach near the trees for more shade. The room was lovely and airy and spacious, with a modern bathroom and plenty of storage. We were on the ground floor with a door out to the path along the beach, but higher floors had balconies. We didn’t use the pool at all as we much prefer being on the beach, but it looked nice and has a swim up bar. My only slight negative about the room was that we had interconnecting doors on both sides and the soundproofing was not great. I wore ear plugs as we could her talking, coughing and someone snoring next door! The food was excellent. We ate at the main buffet restaurant every morning and at lunchtime most days. A great spread of hot food, salad etc. It was varied and different every meal, with plenty of choice. Could eat inside or outside. My only complaint here is that as someone who can’t eat dairy, dessert was limited. I ate a lot of raspberry sorbet! I did flag this with the team who were very helpful and made sure that something suitable was prepared for me, but I did have to ask each time. And one day ended up speaking to the chef, an English man, who was not friendly at all and was trying to start an argument with me about why there is no need to have dairy free options! So I would recommend speaking to the team in advance in order to make sure you have options. Weirdly there are a lot of gluten free things there, but if you are vegan you will struggle. All the staff (except the chef) were lovely, and always saying hello when you pass them in the resort. Front desk team very helpful. We had a couples massage in the spa, and would definitely recommend that. There are also activities laid on for guests including a weekly outdoor movie night which was good (recent cinema releases) and a steel pan workshop which I would definitely recommend! For travel from the airport, we got a taxi and it was 35 US dollars (cash only). I wouldn’t recommend taking a taxi to Bridgetown as we were charged 25 US dollars, whereas the mini buses are very cheap and regular. And quite fun! Top tips for things to do: - Atlantis submarine tour in Bridgetown; absolutely brilliant - Mount Gay rum distillery tour in St Lucy (not the Bridgetown one) - world’s oldest rum distillery - wander to Pebbles Beach about 15 mins away to see the racehorses being washed in the sea every morning, and swimming! Lots of people down there but you need to get there around 6.30am - go and watch the horse racing at the Garrison a 5 min walk away - this is every other Saturday I think and it was a lot of fun - Bridgetown walking tour (found on Viator) It was an excellent holiday and I would definitely return to Barbados and to Sugar Bay! Feel free to DM me if you have any questions

  Nov 23, 2025
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  Stunning hotel

  What a beautiful hotel, great location with the beach on the doorstep. All the staff were attentive and couldn’t do enough for you. Highly recommend visit to the steak house (part of the all inclusive package) We will definitely be returning!

  Nov 22, 2025
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  1st visit

  Enjoyed our 12 nights in the sugar bay, We asked to be moved as too many children running about at 06-15 in rooms above us, with no fuss at all they found us another room all be it a smaller room but was ok, needs a bit of TLC on a few things. Nearly all the staff was brilliant from receptionist, bar staff, waiters/waitresses beach staff, We thought the food was very good lots to choose from with 2 signature restaurants to choose from, as well as the drinks. Just a couple of things let it down, the beach area was not cleaned up from the day before ie used towels left on the sun beds, plastic glasses with and without drinks left. could do with more toilets near the pool and beach area. would go back again though.

  Nov 20, 2025
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  Excellent stay at Sugar Bay, Barbados

  Excellent Hotel overall. Public areas spotless, well stocked and maintained. Staff wonderful and really make this resort top notch. The buffet is smaller however it provides excellent and tasty food options. Food is well seasoned and plentiful. Lots of options for everyone. Loved the local flavors offered. Buffet staff quite willing to accommodate any dietary requirements. Sizzle Steakhouse is excellent. Umi was also good. Colin's grill offered excellent lunch options. Did not try the coffee bar located by Sizzle. Dress is casual. Rooms and beds comfortable. Daily cleaning is excellent. Beach is smaller with a break wall. Beach is a little rocky in areas. Water shoes will be appreciated. The current is strong. One feels very safe in leaving the resort. Outside the resort, anyone you encounter will give direction and help if needed. Local buses are right outside the hotel entrance. Lots of local shopping easily accessible. Many excursions to choose from while you enjoy your stay.

  Nov 17, 2025
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  Don’t believe the Sugar Bay Facebook page hype

  Let’s be honest, the staff are amazing, every single one of them try to make your stay enjoyable. Our room was in the garden block (room 352) which was quiet even though it is close to the Mongoose pub. Housekeeping was good on the whole but inconsistent with clean towels. The shower had issues with hot or warm water taking a long time to flow through. The buffet food is bland, there is very little salad or vegetables on offer and hardly any local authentic offerings. The breakfast is nearly the same every day but the egg station was really good. We felt that the food was boring and everything is sweet in flavour. Umi is great with a very tasty menu, Sizzle is also good but be prepared to pay extra costs for a decent steak. There is entertainment every evening, some were of the acts are better than others. Set your alarm for 5am to reserve sunbeds by the pool, by 7am they will all be reserved. The beach is great with the Watersports team doing a great job finding you beds and a beach umbrella. We had no seaweed in November. We don’t go to the same place twice so will not be returning, we felt it was a lazy place and didn’t understand the big hype on the Sugar Bay Facebook page, however, every one expects different things from their holiday and this hotel didn’t live up to our expectations for the price we paid and the star rating.

  Nov 16, 2025