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InfoCustomer ReviewsQuestions & Answers
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous
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Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities, yummy cuisines and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
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"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
73 out of 120 (61%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
3.7
Service
3.7
Beaches & Pools
4.1
Dining Options
2.7
Room Comfort
3.0
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
73 out of 120 (61%) customers would recommend this product to a friend.
All Customer Reviews
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August 25, 2017
Good for the price
Overall, the hotel was nice. The grounds were well-kept and the rooms were very clean. Service was excellent and everyone there was more than willing to go out of the way to help. Staff spoke excellent English. Maybe it is due to the Takeover, but there were only two shows in a week's time. The resort dies off after 8 p.m. When we arrived, they said our room that we booked six months in advance was not available. Had to argue with management to get the room that was promised to is when booking it. Overall, a good experience , would recommend to a friend but would probably not go back as there are a lot of other choices on the island. If you mind mosquitoes, beware as there are a whole lot there. We did see them spray for bugs twice, but only in the VIP areas.
The room was hot, air conditioner broken, tried to get another room, had no luck for three hours until I was at the desk the same time another unhappy man was there. They gave him a new room, since he got a new room so did I. The new room was cooler. When I flushed the toilet the chain broke, I had to put my hand in the back of the toilet to fix chain. There were bugs crawling into the bathroom from the hole in the wall. There were bugs crawling on the walls behind the bed. The room did not have any outside ventilation, so was damp and musty the entire time we were there. Our clothes that were hanging in the closet were damp. Not happy at all about the room. Everything else with the resort was fine.
The room was very small and smelled really bad, there were little bugs all over the place. The drinks were horrible and the food was even worse. The pools are in bad need of being redone, they were pretty dirty and the liners were all wrinkled up, we got in the pool one time our whole stay. The beach was a plus, there were pleanty of chairs and that area was kept very clean, that is where we spent most of our time. I did complain about the food one night and they did fix my family a decent meal. I would never recommend this resort to anyone.
The resort was very nice. Beach and pools very nice. Service was great, friendly and efficient. We had dinner reservations for three of the nights, but to be honest we preferred the buffet for meals- many more options!
We really liked the representative onsite! It was reassuring to know he was there if we needed him.
We are already looking to book again!
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5 questions, 31 answers.
Allegro Cozumel11 answers
Does this facility have dinning whereby you can see the water?
5 years, 66 months ago
Wisconsin
The Beach Bar is located by the beach.
MariaCC
Not really to dine, but a place to eat and see the water.
Nikki1975
Only from the snack/lunch restaurant. There is an awesome place about 5 minutes from the resort called Alberto's, that is beach front, fresh fish caught that day, awesome food, great sunset and very reasonably priced food. Highly recommend this place.
sunworshipper14
At lunch the resturant is by the warer and is visable.
bigsky
Yes, the resort id situatued perfectly.
Candi
Wisconsin answering! yes the Mexican speciality has views of the ocean. Allegro has the very BEST beach of the resorts in the area.
lauraj3
No, the facility that serves lunch and the Mexican dinner is adjacent to the pool and then the beach is beyond the pool. I don't think you can see the beach, but it's close.
CTsunny
Not on the water, no. You can see the beach and pool from the lunch dining area.
billywendy
Well you may take your food out to the beach if you want too. Also if you check at the front desk daily they have different things going on Like dinners on the beach that you can purchase. We did the lobster dinner it was wonderful.
KAGIL
No. Only 2 restaurants. Buffets. You can eat at the oriental fine dining one time, but must sign up as soon as you arrive at the Resort to get a reservation. No beach restaurants. One pool snack buffet open for a few hours in the afternoon.
Cc1234
Yes, the lunch buffet (which is also the Mexican restaurant in the evening) has a view of the beach. The breakfast and dinner buffet does not have a view of the beach.
LilRuthie
Is the Allegro a sister resort to the Occidental?11 answers
It seems like I read somewhere that the Allegro and the Occidental were sister resorts. If that is so, are they adjacent to one another, and are the restaurants and bars at the Occidental part of the all-inclusive plan at the Allegro? Thanks!!!
4 years, 59 months ago
Smithville, TX
The Allegro Cozumel is owned by the Occidental hotel group. Although the two properties are neighbors, they do not share exchange privleges. You would only have access to the amenities at the Allegro Cozumel.
KateHCC
If we were able to we didn't and it wasn't publicized that you could. However they are fairly close to each other.
sunworshipper14
Occidental owns two resorts next to eah other. The Allegro is the lower cost resort and the Grand is the nicer more expensive resort.
Johnny2013
They are both Occidental properties - Grand and Allegro - and are next to each other but not inter-changeable as far as meals and bars. Allegro is the family place moderately priced. Grand is beautiful but doesn't seem user friendly. Haven't stayed there so can't boast amenities.
billywendy
They are both owned by Occidental, but the Grand is nicer. Since we prefer diving with Palancar Divers (which are at the Grand), we actually left the Allegro and stayed at the Grand. Everything about it is nicer.
kalapagading
They are twp hotels next to one another, allegro and the nicer version of it, and the amenities, pool, bar, etc. are designated solely for the hotel you stay at
We stayed at Allegro Cozumel and did walk over to the grand version, and snuck some drinks and laid by the pool - they were not checking wristbands
tjk142
They are next to one another but I would not say adjacent. No the bars and restaurants at the other resort are not a part of the all-inclusive at Allegro but you will be offered an opportunity to go to breakfast there once…Free.
KAGIL
They are owned by occidental. You cannot go to the occidental for anything. You will get harassed to go there for a high pressure time share presentation though. We did for a cheap jeep rental. 2 hours later, when we said no, they finally got angry with us and we could go. Not worth it!
Cc1234
The Occidental Allegro and Occidental Grand are sister resorts; we stayed at the Allegro but we were not allowed to visit the Grand or use their pools or visit their restaurants.
LilRuthie
They are sister resorts but you can only use the one that you choose to stay in when making the reservation. Read review before staying in the Allegro.
elpicante24
Yes, but do not compare both, this is bad
Lumar
Is the Allegro Playacar a sister resort of Allegro Cozumel? If so, if I stay at one, can I use the facilities of the other?2 answers
1 year, 20 months ago
Massachusetts
The Allegro Playacar is not in Cozumel. It is on the main land in Mexico.
SalCC
Yes it is a sister resort but no the benefits do not transfer.
Bg07
Is the beach rocky or nice for swimming?5 answers
1 year, 15 months ago
KC
Allegro Cozumel is located on beautiful San Francisco Beach which extends for 150 yeards in front of the hotel. This beach is not very rocky, it's a great place for swimming!
JeannieCC
Really perfect for swimming! It is sand on the beach and in the water.
Lyubov
Is the beach like the Florida Panhandle with super soft white sand - no. It is decent sand with some shells and coral mixed in that is more than usable to swim.
Bg07
It has a nice sandy beach and large roped in swimming area. The water is a clear beautiful blue.
RaftChica
The beaches are wonderful for swimming. The darkness you see in the pictures is sea grass
Lynncal4
Best beach2 answers
Is Allegro and Occidental Grand owned by the same company? I heard they sold and are doing renovations. Are reno done? and which is nicer/newer? What nightly activities are there if any?
5 months ago
mama6
They had renovations a year ago, for a list of nightly activities, please check with the resort as they change weekly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
From my understanding, it used to be owned by Occidental and is now owned by the "Barcelo" group. The renovations are indeed complete. Our standard room was great. They have nightly "shows" at their outdoor (covered) theater. We saw two shows, 1) a "light" show and 2) a Copacabana-style Caribbean dance performance. There's also a nicely designed "Disco", music/dance lounge.
Charstar
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Room Information
Allegro Cozumel - All-Inclusive features 305 rooms distributed among Polynesian-style (thatched roofs) bungalows with 8 rooms per cabin (30 connecting rooms). All rooms have furnished patios or balconies on the second floor, king size bed or two double beds, A/C and ceiling fans, cable television, telephone, full bathroom, coffee maker, hairdryer, iron and ironing board, safe and mini bar Cribs and extra bed available upon request. 4 handicapped equipped rooms are also available.
Lounging on one of the prettiest shorelines. Grab your snorkel gear and explore the colorful corals.
Palancar Reef is super close and considered one of the top five dive spots in the world.
The kids are going to think you're the best when they see the pirates themed waterpark. (Ahoy.)
Splurge on a night dive and explore the bio-luminescent plankton swirling all around you.
What We'd Change
Allegro Cozumel is near downtown, but you'll need to take a cab or rent a car to get there. Plus, you'll love exploring the island.
Why You Should Go
Located on the southwest side of the island on the stunning San Francisco Beach.
Stress-smashing spa time is always a good idea. Book a few appointments.
Get sporty - tennis courts, beach volleyball, darts, basketball or just hit the beach.
You're definitely in a diver's paradise, plus you can snorkel, kayak, sail, or book a deep sea fishing excursion.
Available Amenities
Tour Assistance
Car Rental Available
Beach
Volleyball
Business Center ($)
Cable/Satellite TV
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Cribs Available on Request
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Kids Club
Laundry Services ($)
Lounge Chairs/Umbrellas
Nightly Entertainment
Roll-Away Bed (on request)
Snorkeling
Swim-Up Bar(s)
Swimming Pool(s)
Tennis Court(s)
Scuba Diving ($)
Windsurfing
Sailing
24 Hour Front Desk
Sauna
Poolside Bar
Parking
Safe Deposit Box
Basketball
Soccer
Medical Services ($)
Ping Pong
Nightclub/Disco
Game Room
Billiards
Scuba Lessons
4 Restaurants
5 Bars/Lounges
Darts
Nightclub
Multilingual Staff
Wheelchair Accessible
Theater
Fax Machine ($)
Spa ($)
Beach Towels
Handicap Room Available
Wedding Services ($)
Hammocks
Boogie Boarding
Honeymoon Packages ($)
Wireless Internet Access ($)
Pool Towels (complimentary)
Free Parking
Dive Shop ($)
Nearby Excursions & Attractions
Beach
Coral Reef
Fishing
Golf Course(s)
Jet Ski Rentals
Marina
Medical Facilities
Motor Boat Rentals
Parasailing
Scooter/Moped Rental
Water-Skiing
Map of Local Area
Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for
people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.
Allegro Cozumel - All-Inclusive
Km 16.5 Carretera Sur
+52 987 872 9770
Hotel Description
Allegro Cozumel - All-Inclusive: Deep Dive Into Paradise
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities for the whole fam and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
DINING
Dining is a snap when you've got five restaurants onsite offering just about anything your taste buds desire. For dinner, reserve a spot for Italian or find a seat at the sushi bar. If you can't shake your hankering for Mexican, no need to worry - you'll be able to nosh all day on tasty, spicy flavors.
Topaz Type: International Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm Description: Under a soaring thatched roof, this main restaurant serves
breakfast and dinner buffets. Dinner themes rotate nightly: Italian, Spanish,
Caribbean, Asian, Mexican, Barbecue and Gala Night.
El Oriental Type: Asian Hours: Daily, 6pm-9:30pm Description: This Asian-inspired restaurant features an A la carte menu, sushi bar and Teppanyaki grills. Dress code and reservations are required.
La Troje Type: Mexican Hours: Daily, 6pm-9:30pm Description: Mexican specialties are the dinner theme at this a la carte
restaurant near the pool. Dress code and reservations are required.
Snack Bar Type: Casual Hours: Daily, noon-5pm Description: This snack bar is located near the pool and provides a thematic buffet for lunch.
El Italian Type: Italian Hours: Daily, 6pm-9:30pm Description: Serving up a la carte Italian specialties.
All hours are subject to change.
BARS
The drinks are unlimited - yes, you can have as many as you want. You've got five bars, including the popular Wet Bar at the pool, a Beach Bar and a fav at night, the Sports Bar. Cheers.
Beach Bar
Serving drinks on the beach. Daily, 10am-5pm.
Snack Bar
Serving drinks and light snacks. Daily, noon-5pm.
Disco Bar
Have a drink and dance to the DJ music. Daily, 9pm-1:30am (Only adults after 10pm).
Wet Bar
Bar located in the activities pool. Open
10am-5pm.
Sports Bar
Great area to relax, watch your favorite game and enjoy cocktails, soft drinks, juices and snacks. Open 6pm-1:30am.
Night Life
Allegro Cozumel offers guests nightly entertainment and shows.
BEACHES AND POOLS
You've scored in a major way because Cozumel's sugary, soft sands and bright blue waters are epic. Along with being located near one of the best reefs for diving and snorkeling, this beachy paradise also has four swimming pools ideal for long, lazy days.
SPORTS/ACTIVITES
Water Activities
Kayaking
Snorkeling
Scuba lesson
Boogie Boarding
Sailing and windsurfing
Available for an additional charge:
Scuba diving excursions
Deep-sea fishing
The famous Palancar Reef provides some of the best diving in the world
and is just a five-minute boat ride from the resort.
Land
Fitness center with sauna
Volleyball
Beach soccer
Table tennis
Darts
Sport court
Tennis (four lighted courts available)
Basketball
Lawn chess
Golf
The Cozumel Country Club, offering an 18-hole golf course, is 30 minutes away.
INTERNET
Wi-Fi access is available for a fee in specific increments: you may pay for 60
minutes of use, per day or per week.
SPA SERVICES
Allegro Cozumel's spa provides treatments and services for an additional charge.
WEDDING/HONEYMOON
With a breathtaking location along private San Francisco Beach and a natural
eco-preserve, this is the perfect setting for a picturesque wedding or
honeymoon. The Allegro Cozumel even offers unique underwater scuba weddings. A
wedding planner is available to customize events to make each detail
unforgettable. Please contact the resort directly for more information.
CHILD CARE
Activities and entertainment for all ages are provided throughout the day. For
children ages 4-12, the Kid's Club provides supervised games and fun
activities, like building sandcastles. The Teen Club gives tweens and teens
ages 8-17 a cool place to hang out and enjoy resort activities away from the
parents.
Babysitting can be arranged for additional fees.
ADDITIONAL INFORMATION
Location
Allegro Cozumel - All-Inclusive is situated on the southwest side of the island of Cozumel, on
magnificent San Francisco Beach, 20 minutes (10 mi) from Cozumel Airport (CZM)
and the city of San Miguel. Playa del Carmen and the Tulum Corridor are 45
minutes by ferry.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
Minimum Stay
A 3-night minimum stay is required for travel Dec 23, 2017- Dec 25, 2017 and Feb 1-Mar 31, 2018. excludes: Aug 24-27
A 4-night minimum stay is required for travel 12/26/17-Jan 3, 2018.
A 2-night minimum stay is required for travel Jan 4, 2018-Jan 31, 2018 and Jul 1, 2018-Aug 18, 2018.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.
Age Restrictions
Individual student bookings are accepted under the following conditions:
Minimum age requirement for check-in is 18 years.
No more than the maximum-occupancy per room is allowed.
A refundable deposit per person (cash or credit card) is required upon
check-in at the resort.
Group student bookings must be requested through the Groups Department.
These groups require a chaperone in addition to the refundable deposit.
Resort Update
Allegro Cozumel has advised that they will be closed from September 17, 2017 until November 15, 2017 to finalize renovations to their pools and other resort details.
All hours, fees, amenities, information and services are subject to change
without notice.
