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Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities, yummy cuisines and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
87 out of 142 (61%) customers would recommend this product to a friend.Read All Reviews
Beaches & Pools
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
87 out of 142 (61%) customers would recommend this product to a friend.
All Customer Reviews
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June 14, 2018
Money stolen, just ok
Great Beach, pools are excellent!! Rooms are comfy. Service is below other resorts, Activities and shows way below other resorts. Food quality is equal to below other resorts. Food quantity and variety is way below most other resorts. No room service is offered. The upgrade was worth it to have access to the private lounge and pool as well as rooms closer to beach. I had 140$ stolen from my room, which is the first for me. After looking at other reviews, this is common. I should have hid my cash... I would only return if this resort was significantly cheaper than all other all inclusives. I have been to Cozumel 20+ times. I’ve stayed at Occidental, El cozumeleno, Iberostar, and Sunscape.. even when it was Reef club.. I’ve stayed at all of these resorts multiple times. This was a last minute booking so I went with Allegro for the first time. It was a mistake, I should have paid more for one of the others. The rooms, grounds, beach and pool are great. Every other area is lacking in comparison. If I had only stayed here, without anything to compare to, I might have been ok.. but in comparison, if you can afford any of the others, avoid Allegro!
In late May 2018, I and my wife stayed for 6 nights at Allegro Cozumel. The resort exceeded our expectations. The staff was very well train, polite, helpful and prompt. I must say we have zero complaints. I shall mention cleanliness, endless supply of bottled water and all other drinks one can imagine. There were many choices of a good food, as well. Nice fruits. The resort is a well maintained tropical garden. We went on two snorkeling trips to the reefs, one on a motor boat and the other on a catamaran. The catamaran crew did everything in their power to keep the guests happy. The resort offers 9:00 pm shows every day at the open air covered theatre. These were dances, music and acrobatics performed by professionals very nicely.
we arrived at 1pm we were told to come back ay 3pm. no problem. However i did mention that because my husband had a recent hip surgery we needed a ground floor and king size bed. came back at 3pm they had given me a king size bed on a second floor. they called Mr. Elvis Basto, a manager, and he said that was what they had close to the beach again i reiterated my husband's hip surgery. he gave an attitude and said i would have to wait 20 minutes. i sat in the lounge waiting and they were not busy. 30 minutes later i APPROACHED THEM AGAIN on the status of the room. Mr Bastos again called and said the room wasn't ready i would have to wait another 20 minutes. . at 4:20 I was mad and asked about our room again. during all this time this so called manager gave me an attitude and finally gave me a key. didn't even have the decency to apologize to us for the delay.
During the entire stay there EVERYtTIME WE PASSED by the lobby Mr Bastos gave me a dirty look. Friday we made a reservation for the oriental dinner with him he was not friendly. the next day we approached him again to make another dinner reservation he said we could only make a reservation from 9am to 5pm, it was 5:10. he's a horrible manager and i would never come back to this resort. I'll go backto Occidental Xcarete in Playa Del Carmen, that's an excellent resort with excellent managers. The reception service at this resort is unorganized and does not give prompte and courteous service. you need to retain your staff.
We wanted to dive in Cozumel, not worry about anything else, and have a sandy beach for the wife to swim around on non dive days. The allegro delivered on all of this nicely.
The thing that caught us off was the food. The first evening is the food was inedible, which was shocking compared to the nice food we enjoyed in there nearby iberiostar on our previous diving trip in Cozumel. That night we spend a lot of time worrying about food, wether we should be making daily restaurant trips to town, or change hotels. Next day breakfast was a more of the same, but we found the omelette lady, and at least one meal was saved. Tip her a lot! Over the course of our stay we found more and more edible things, more so when we arrived to the buffet meals early. Talking with other guests they confirmed the horrible food that first Sunday and that the other meals were better, but still mixed. First night must have been an outlier.
In contrast to the default buffet food, the restaurants were really good, especially the Mexican one. Do not miss it.
Our first room what two smaller beds and was near the loud theater, but the friendly folks moved us without fuzz to a more distant room with a king size bed, which was quiet and great. Thank you.
Side note: internet is slow and $12 a day. This can be outrageous or god sent. I tend more to the latter as it allowed us to focus on our vacation.
Overall: if you are a foody go elsewhere. If you want clean, affordable accommodation near the reef, a nice beach and friendly service, this is your place, but come to the buffet early, don’t expect too much, and tip the omelette lady!
From:Los Angeles, CA Age:35-44 Travel:3-6 trips/year
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5 questions, 35 answers.
Allegro Cozumel11 answers
Does this facility have dinning whereby you can see the water?
6 years, 75 months ago
The Beach Bar is located by the beach.
Not really to dine, but a place to eat and see the water.
Only from the snack/lunch restaurant. There is an awesome place about 5 minutes from the resort called Alberto's, that is beach front, fresh fish caught that day, awesome food, great sunset and very reasonably priced food. Highly recommend this place.
At lunch the resturant is by the warer and is visable.
Yes, the resort id situatued perfectly.
Wisconsin answering! yes the Mexican speciality has views of the ocean. Allegro has the very BEST beach of the resorts in the area.
No, the facility that serves lunch and the Mexican dinner is adjacent to the pool and then the beach is beyond the pool. I don't think you can see the beach, but it's close.
Not on the water, no. You can see the beach and pool from the lunch dining area.
Well you may take your food out to the beach if you want too. Also if you check at the front desk daily they have different things going on Like dinners on the beach that you can purchase. We did the lobster dinner it was wonderful.
No. Only 2 restaurants. Buffets. You can eat at the oriental fine dining one time, but must sign up as soon as you arrive at the Resort to get a reservation. No beach restaurants. One pool snack buffet open for a few hours in the afternoon.
Yes, the lunch buffet (which is also the Mexican restaurant in the evening) has a view of the beach. The breakfast and dinner buffet does not have a view of the beach.
Is the Allegro a sister resort to the Occidental?11 answers
It seems like I read somewhere that the Allegro and the Occidental were sister resorts. If that is so, are they adjacent to one another, and are the restaurants and bars at the Occidental part of the all-inclusive plan at the Allegro? Thanks!!!
5 years, 68 months ago
The Allegro Cozumel is owned by the Occidental hotel group. Although the two properties are neighbors, they do not share exchange privleges. You would only have access to the amenities at the Allegro Cozumel.
If we were able to we didn't and it wasn't publicized that you could. However they are fairly close to each other.
Occidental owns two resorts next to eah other. The Allegro is the lower cost resort and the Grand is the nicer more expensive resort.
They are both Occidental properties - Grand and Allegro - and are next to each other but not inter-changeable as far as meals and bars. Allegro is the family place moderately priced. Grand is beautiful but doesn't seem user friendly. Haven't stayed there so can't boast amenities.
They are both owned by Occidental, but the Grand is nicer. Since we prefer diving with Palancar Divers (which are at the Grand), we actually left the Allegro and stayed at the Grand. Everything about it is nicer.
They are twp hotels next to one another, allegro and the nicer version of it, and the amenities, pool, bar, etc. are designated solely for the hotel you stay at
We stayed at Allegro Cozumel and did walk over to the grand version, and snuck some drinks and laid by the pool - they were not checking wristbands
They are next to one another but I would not say adjacent. No the bars and restaurants at the other resort are not a part of the all-inclusive at Allegro but you will be offered an opportunity to go to breakfast there once…Free.
They are owned by occidental. You cannot go to the occidental for anything. You will get harassed to go there for a high pressure time share presentation though. We did for a cheap jeep rental. 2 hours later, when we said no, they finally got angry with us and we could go. Not worth it!
The Occidental Allegro and Occidental Grand are sister resorts; we stayed at the Allegro but we were not allowed to visit the Grand or use their pools or visit their restaurants.
They are sister resorts but you can only use the one that you choose to stay in when making the reservation. Read review before staying in the Allegro.
Yes, but do not compare both, this is bad
Is the Allegro Playacar a sister resort of Allegro Cozumel? If so, if I stay at one, can I use the facilities of the other?3 answers
2 years, 29 months ago
The Allegro Playacar is not in Cozumel. It is on the main land in Mexico.
Yes it is a sister resort but no the benefits do not transfer.
I was told yes but be ready they are trying to sell you a time share..
Is the beach rocky or nice for swimming?5 answers
2 years, 24 months ago
Allegro Cozumel is located on beautiful San Francisco Beach which extends for 150 yeards in front of the hotel. This beach is not very rocky, it's a great place for swimming!
Really perfect for swimming! It is sand on the beach and in the water.
Is the beach like the Florida Panhandle with super soft white sand - no. It is decent sand with some shells and coral mixed in that is more than usable to swim.
It has a nice sandy beach and large roped in swimming area. The water is a clear beautiful blue.
The beaches are wonderful for swimming. The darkness you see in the pictures is sea grass
Best beach5 answers
Is Allegro and Occidental Grand owned by the same company? I heard they sold and are doing renovations. Are reno done? and which is nicer/newer? What nightly activities are there if any?
1 year, 13 months ago
They had renovations a year ago, for a list of nightly activities, please check with the resort as they change weekly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
From my understanding, it used to be owned by Occidental and is now owned by the "Barcelo" group. The renovations are indeed complete. Our standard room was great. They have nightly "shows" at their outdoor (covered) theater. We saw two shows, 1) a "light" show and 2) a Copacabana-style Caribbean dance performance. There's also a nicely designed "Disco", music/dance lounge.
I think they are the same company. They are a 10 minute beach walk apart. All the renovations seem to be complete. I did not see any construction activity. The grounds are beautiful!
we were told that occidental bought allegro and the renovations are finished. nightly activities were minimal and not so good. very quiet there after about 6, when pools closed, and the shows dont start till 9. but really not worth going to. so plan on getting up early, to enjoy the sun, and get to bed early!!
Allegro looks pretty nice it’s the older version of the occidental which is right next to it if you want a higher level of luxury or less kids then occidental is the place
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Allegro Cozumel - All-Inclusive features 305 rooms distributed among Polynesian-style (thatched roofs) bungalows with 8 rooms per cabin (30 connecting rooms). All rooms have furnished patios or balconies on the second floor, king size bed or two double beds, A/C and ceiling fans, cable television, telephone, full bathroom, coffee maker, hairdryer, iron and ironing board, safe and mini bar Cribs and extra bed available upon request. 4 handicapped equipped rooms are also available.
Lounging on one of the prettiest shorelines. Grab your snorkel gear and explore the colorful corals.
Palancar Reef is super close and considered one of the top five dive spots in the world.
The kids are going to think you're the best when they see the pirates themed waterpark. (Ahoy.)
Splurge on a night dive and explore the bio-luminescent plankton swirling all around you.
What We'd Change
Allegro Cozumel is near downtown, but you'll need to take a cab or rent a car to get there. Plus, you'll love exploring the island.
Why You Should Go
Located on the southwest side of the island on the stunning San Francisco Beach.
Stress-smashing spa time is always a good idea. Book a few appointments.
Get sporty - tennis courts, beach volleyball, darts, basketball or just hit the beach.
You're definitely in a diver's paradise, plus you can snorkel, kayak, sail, or book a deep sea fishing excursion.
Car Rental Available
Business Center ($)
Babysitting/Child Care ($)
Cribs Available on Request
Daily Maid Service
Laundry Services ($)
Roll-Away Bed (on request)
Scuba Diving ($)
24 Hour Front Desk
Safe Deposit Box
Medical Services ($)
Fax Machine ($)
Handicap Room Available
Wedding Services ($)
Honeymoon Packages ($)
Wireless Internet Access ($)
Pool Towels (complimentary)
Dive Shop ($)
Nearby Excursions & Attractions
Jet Ski Rentals
Motor Boat Rentals
Map of Local Area
Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for
people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.
Allegro Cozumel - All-Inclusive
Km 16.5 Carretera Sur
+52 987 872 9770
Allegro Cozumel - All-Inclusive: Deep Dive Into Paradise
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities for the whole fam and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
Dining is a snap when you've got five restaurants onsite offering just about anything your taste buds desire. For dinner, reserve a spot for Italian or find a seat at the sushi bar. If you can't shake your hankering for Mexican, no need to worry - you'll be able to nosh all day on tasty, spicy flavors.
Topaz Type: International Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm Description: Under a soaring thatched roof, this main restaurant serves
breakfast and dinner buffets. Dinner themes rotate nightly: Italian, Spanish,
Caribbean, Asian, Mexican, Barbecue and Gala Night.
Fuji Type: Asian Hours: Daily, 6pm-9:30pm Description: This Asian-inspired restaurant features an A la carte menu, sushi bar and Teppanyaki grills. Dress code and reservations are required.
Cielito Lindo Type: Mexican Hours: Daily, 6pm-9:30pm Description: Mexican specialties are the dinner theme at this a la carte
restaurant near the pool. Dress code and reservations are required.
Snack Bar Type: Casual Hours: Daily, noon-5pm Description: This snack bar is located near the pool and provides a thematic buffet for lunch.
O Sole Mio Type: Italian Hours: Daily, 6pm-9:30pm Description: Serving up a la carte Italian specialties. Reservations required
All hours are subject to change.
The drinks are unlimited - yes, you can have as many as you want. You've got five bars, including the popular Wet Bar at the pool, a Beach Bar and a fav at night, the Sports Bar. Cheers.
Serving drinks on the beach. Daily, 10am-5pm.
Serving drinks and light snacks. Daily, noon-5pm.
Have a drink and dance to the DJ music. Daily, 9pm-1:30am (Only adults after 10pm).
Bar located in the activities pool. Open
Great area to relax, watch your favorite game and enjoy cocktails, soft drinks, juices and snacks. Open 6pm-1:30am.
Allegro Cozumel offers guests nightly entertainment and shows.
BEACHES AND POOLS
You've scored in a major way because Cozumel's sugary, soft sands and bright blue waters are epic. Along with being located near one of the best reefs for diving and snorkeling, this beachy paradise also has four swimming pools ideal for long, lazy days.
Sailing and windsurfing
Available for an additional charge:
Scuba diving excursions
The famous Palancar Reef provides some of the best diving in the world
and is just a five-minute boat ride from the resort.
Fitness center with sauna
Tennis (four lighted courts available)
The Cozumel Country Club, offering an 18-hole golf course, is 30 minutes away.
Wi-Fi access is available for a fee in specific increments: you may pay for 60
minutes of use, per day or per week.
Allegro Cozumel's spa provides treatments and services for an additional charge.
With a breathtaking location along private San Francisco Beach and a natural
eco-preserve, this is the perfect setting for a picturesque wedding or
honeymoon. The Allegro Cozumel even offers unique underwater scuba weddings. A
wedding planner is available to customize events to make each detail
unforgettable. Please contact the resort directly for more information.
Activities and entertainment for all ages are provided throughout the day. For
children ages 4-12, the Kid's Club provides supervised games and fun
activities, like building sandcastles. The Teen Club gives tweens and teens
ages 8-17 a cool place to hang out and enjoy resort activities away from the
Babysitting can be arranged for additional fees.
Allegro Cozumel - All-Inclusive is situated on the southwest side of the island of Cozumel, on
magnificent San Francisco Beach, 20 minutes (10 mi) from Cozumel Airport (CZM)
and the city of San Miguel. Playa del Carmen and the Tulum Corridor are 45
minutes by ferry.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
Individual student bookings are accepted under the following conditions:
Minimum age requirement for check-in is 18 years.
No more than the maximum-occupancy per room is allowed.
A refundable deposit per person (cash or credit card) is required upon
check-in at the resort.
Group student bookings must be requested through the Groups Department.
These groups require a chaperone in addition to the refundable deposit.
All hours, fees, amenities, information and services are subject to change