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Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities, yummy cuisines and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
138 out of 221 (62%) customers would recommend this product to a friend.Read All Reviews
Beaches & Pools
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
138 out of 221 (62%) customers would recommend this product to a friend.
All Customer Reviews
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February 12, 2020
The resort itself was clean and welcoming. Check in was easy and the staff was friendly. The rooms were not as we expected but there was a hammock outside that was inviting. The bathroom shower didn't have a door so the water went all over the floor and our attached room bathroom shower was completely backed up. The maintenance staff was quick to respond to the issue but something we didn't want to deal with while on vacation. We had the all inclusive meal plan and the food was not as good as we expected. Lots of unknown foods in the buffet so we just stuck with the foods we were familiar with. We did join the Barcelo vacation club so we switched hotels on our 2nd day of vacation. I do recommend the Occidental hotel for your vacation.
Failed to provide baby crib despite us requesting it upon booking. Every day they said they would provide one the next day. I asked for the manager a couple times but they said he was not there. I asked for who the manager reports to, they said they didn't know his contact information, and that I could wait at the front desk until the manager returned to the hotel, but it could take an hour. 2nd night the baby fell off the bed to the tile floor and busted her lip. I even asked if they could move us to a room with carpet but they said they only have tile floors.
Sometimes had to wait in line 20 minutes to get seated for meals. After being seated didn't receive 1st round of drinks until after we finished eating a few times. 3 of the 4 of us got diarrhea and we only ate/drank at the hotel.
They were out of beach towels the first 3 days of the trip. After that it was still very difficult to get one - you had to be there waiting when the new ones arrived or they were gone within seconds. They had no spots available on the beach the last 4 days of the trip (they had a lot of unused spots in the "solo members only area" and we tried to use those but they threw us out).
The first day our older daughter wanted to use the kids pool / play area. We went there around 10 and it was closed. We waited about 15 minutes then left to do other things. We returned around 12 it was still closed but there was an employee there. I asked him when it would open, he said he couldn't say. I explained to him how we'd been waiting earlier and he just said there's nothing he could do but wait on the people to maintain the pool. We waited 15 mins again, nothing changed so we left again. We finally found the pool open around 3.30pm.
After being sick and stuck in the room a couple days we wanted to buy internet access. Signs said it could be purchased in 1 day increments, but when we tried to buy that we were told we could only buy a week. I explained we only needed 2 days and that I wouldn't pay for more than that, but they said they could only sell it in 1 week blocks and they could not work out a deal. I again requested a manager but no manager was available and they provided no recourse.
The lady working in the kids care area was very nice and good to our daughter.
The resort is nicely landscaped.
You can do better for the price, and definitely don't bother with the VIP upgrade!
No welcome drink not even water! VIP lounge was not a bar just a few bottles of liquor to make your own drinks, no WI FI signal in the room or the lounge.
None of the staff were happy and smiling, no umbrella or garnish on the drinks. The food was adequate but nothing special and quite often the trays were empty. Everything is buffet, except the drinks but you have to beg for refills or leave the buffet and go out to the bar yourself even for soft drinks
The beach is full of rocks and broken shells you have to walk through to get out in the water.
Worst of all all of the roofs leak. The rooms and the restaurant! rain water just pouring in and nobody with a bucket or a mop. just splash through puddles to get your food and hope you don't slip on the wet tile.
Gaps in food service so you can't eat (except popcorn) between breakfast and lunch service, so don't sleep in. Or between lunch and dinner, no afternoon snack for you.
Needless to say we will not be staying with Allegro again.
1 positive thing, if you have small children there is a great splash and play area in the middle of the resort with some small slides.
If you want a dirty day place to stay with bed bugs, limited meal options with the exception of lunch this will be your perfect destination.
The bed was has hard as concrete blocks and bathroom was filled with tiny flying bugs, I will attach photo..
Worst hotel experience ever..
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5 questions, 37 answers.
Allegro Cozumel11 answers
Does this facility have dinning whereby you can see the water?
7 years, 96 months ago
The Beach Bar is located by the beach.
Not really to dine, but a place to eat and see the water.
Only from the snack/lunch restaurant. There is an awesome place about 5 minutes from the resort called Alberto's, that is beach front, fresh fish caught that day, awesome food, great sunset and very reasonably priced food. Highly recommend this place.
At lunch the resturant is by the warer and is visable.
Yes, the resort id situatued perfectly.
Wisconsin answering! yes the Mexican speciality has views of the ocean. Allegro has the very BEST beach of the resorts in the area.
No, the facility that serves lunch and the Mexican dinner is adjacent to the pool and then the beach is beyond the pool. I don't think you can see the beach, but it's close.
Not on the water, no. You can see the beach and pool from the lunch dining area.
Well you may take your food out to the beach if you want too. Also if you check at the front desk daily they have different things going on Like dinners on the beach that you can purchase. We did the lobster dinner it was wonderful.
No. Only 2 restaurants. Buffets. You can eat at the oriental fine dining one time, but must sign up as soon as you arrive at the Resort to get a reservation. No beach restaurants. One pool snack buffet open for a few hours in the afternoon.
Yes, the lunch buffet (which is also the Mexican restaurant in the evening) has a view of the beach. The breakfast and dinner buffet does not have a view of the beach.
Is the Allegro a sister resort to the Occidental?11 answers
It seems like I read somewhere that the Allegro and the Occidental were sister resorts. If that is so, are they adjacent to one another, and are the restaurants and bars at the Occidental part of the all-inclusive plan at the Allegro? Thanks!!!
7 years, 88 months ago
The Allegro Cozumel is owned by the Occidental hotel group. Although the two properties are neighbors, they do not share exchange privleges. You would only have access to the amenities at the Allegro Cozumel.
If we were able to we didn't and it wasn't publicized that you could. However they are fairly close to each other.
Occidental owns two resorts next to eah other. The Allegro is the lower cost resort and the Grand is the nicer more expensive resort.
They are both Occidental properties - Grand and Allegro - and are next to each other but not inter-changeable as far as meals and bars. Allegro is the family place moderately priced. Grand is beautiful but doesn't seem user friendly. Haven't stayed there so can't boast amenities.
They are both owned by Occidental, but the Grand is nicer. Since we prefer diving with Palancar Divers (which are at the Grand), we actually left the Allegro and stayed at the Grand. Everything about it is nicer.
They are twp hotels next to one another, allegro and the nicer version of it, and the amenities, pool, bar, etc. are designated solely for the hotel you stay at
We stayed at Allegro Cozumel and did walk over to the grand version, and snuck some drinks and laid by the pool - they were not checking wristbands
They are next to one another but I would not say adjacent. No the bars and restaurants at the other resort are not a part of the all-inclusive at Allegro but you will be offered an opportunity to go to breakfast there once…Free.
They are owned by occidental. You cannot go to the occidental for anything. You will get harassed to go there for a high pressure time share presentation though. We did for a cheap jeep rental. 2 hours later, when we said no, they finally got angry with us and we could go. Not worth it!
The Occidental Allegro and Occidental Grand are sister resorts; we stayed at the Allegro but we were not allowed to visit the Grand or use their pools or visit their restaurants.
They are sister resorts but you can only use the one that you choose to stay in when making the reservation. Read review before staying in the Allegro.
Yes, but do not compare both, this is bad
Is the Allegro Playacar a sister resort of Allegro Cozumel? If so, if I stay at one, can I use the facilities of the other?5 answers
4 years, 49 months ago
The Allegro Playacar is not in Cozumel. It is on the main land in Mexico.
Yes it is a sister resort but no the benefits do not transfer.
I was told yes but be ready they are trying to sell you a time share..
I do not know personally,but we did over hear another couple trying to dine at the other property. They were told they had to purchase a day pass to the other property, so I would say the answer is no.
I really do not have any prefance to either.
I don't know for sure what excatly what that question means.
DO NOT KNOW THAT ANSWER.
No, you can't go to both, just the one you're registered at.
Is the beach rocky or nice for swimming?5 answers
3 years, 44 months ago
Allegro Cozumel is located on beautiful San Francisco Beach which extends for 150 yeards in front of the hotel. This beach is not very rocky, it's a great place for swimming!
Really perfect for swimming! It is sand on the beach and in the water.
Is the beach like the Florida Panhandle with super soft white sand - no. It is decent sand with some shells and coral mixed in that is more than usable to swim.
It has a nice sandy beach and large roped in swimming area. The water is a clear beautiful blue.
The beaches are wonderful for swimming. The darkness you see in the pictures is sea grass
Best beach5 answers
Is Allegro and Occidental Grand owned by the same company? I heard they sold and are doing renovations. Are reno done? and which is nicer/newer? What nightly activities are there if any?
2 years, 34 months ago
They had renovations a year ago, for a list of nightly activities, please check with the resort as they change weekly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
From my understanding, it used to be owned by Occidental and is now owned by the "Barcelo" group. The renovations are indeed complete. Our standard room was great. They have nightly "shows" at their outdoor (covered) theater. We saw two shows, 1) a "light" show and 2) a Copacabana-style Caribbean dance performance. There's also a nicely designed "Disco", music/dance lounge.
I think they are the same company. They are a 10 minute beach walk apart. All the renovations seem to be complete. I did not see any construction activity. The grounds are beautiful!
we were told that occidental bought allegro and the renovations are finished. nightly activities were minimal and not so good. very quiet there after about 6, when pools closed, and the shows dont start till 9. but really not worth going to. so plan on getting up early, to enjoy the sun, and get to bed early!!
Allegro looks pretty nice it’s the older version of the occidental which is right next to it if you want a higher level of luxury or less kids then occidental is the place
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Allegro Cozumel - All-Inclusive features 305 rooms distributed among Polynesian-style (thatched roofs) bungalows with 8 rooms per cabin (30 connecting rooms). All rooms have furnished patios or balconies on the second floor, king size bed or two double beds, A/C and ceiling fans, cable television, telephone, full bathroom, coffee maker, hairdryer, iron and ironing board, safe and mini bar Cribs and extra bed available upon request. 4 handicapped equipped rooms are also available.
Lounging on one of the prettiest shorelines. Grab your snorkel gear and explore the colorful corals.
Palancar Reef is super close and considered one of the top five dive spots in the world.
The kids are going to think you're the best when they see the pirates themed waterpark. (Ahoy.)
Splurge on a night dive and explore the bio-luminescent plankton swirling all around you.
What We'd Change
Allegro Cozumel is near downtown, but you'll need to take a cab or rent a car to get there. Plus, you'll love exploring the island.
Why You Should Go
Located on the southwest side of the island on the stunning San Francisco Beach.
Stress-smashing spa time is always a good idea. Book a few appointments.
Get sporty - tennis courts, beach volleyball, darts, basketball or just hit the beach.
You're definitely in a diver's paradise, plus you can snorkel, kayak, sail, or book a deep sea fishing excursion.
Car Rental Available
Babysitting/Child Care ($)
Cribs Available on Request
Daily Maid Service
Laundry Services ($)
Roll-Away Bed (on request)
Scuba Diving ($)
24 Hour Front Desk
Safe Deposit Box
Medical Services ($)
Fax Machine ($)
Handicap Room Available
Wedding Services ($)
Honeymoon Packages ($)
Wireless Internet Access ($)
Pool Towels (complimentary)
Dive Shop ($)
Nearby Excursions & Attractions
Jet Ski Rentals
Motor Boat Rentals
Map of Local Area
Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for
people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.
Allegro Cozumel - All-Inclusive
Km 16.5 Carretera Sur
+52 987 872 9770
Allegro Cozumel - All-Inclusive: Deep Dive Into Paradise
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities for the whole fam and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
Dining is a snap when you've got five restaurants onsite offering just about anything your taste buds desire. For dinner, reserve a spot for Italian or find a seat at the sushi bar. If you can't shake your hankering for Mexican, no need to worry - you'll be able to nosh all day on tasty, spicy flavors.
Topaz Type: International Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm Description: Under a soaring thatched roof, this main restaurant serves
breakfast and dinner buffets. Dinner themes rotate nightly: Italian, Spanish,
Caribbean, Asian, Mexican, Barbecue and Gala Night.
Fuji Type: Asian Hours: Daily, 6pm-9:30pm Description: This Asian-inspired restaurant features an A la carte menu, sushi bar and Teppanyaki grills. Dress code and reservations are required.
Cielito Lindo Type: Mexican Hours: Daily, 6pm-9:30pm Description: Mexican specialties are the dinner theme at this a la carte
restaurant near the pool. Dress code and reservations are required.
Snack Bar Type: Casual Hours: Daily, noon-5pm Description: This snack bar is located near the pool and provides a thematic buffet for lunch.
O Sole Mio Type: Italian Hours: Daily, 6pm-9:30pm Description: Serving up a la carte Italian specialties. Reservations required
All hours are subject to change.
The drinks are unlimited - yes, you can have as many as you want. You've got five bars, including the popular Wet Bar at the pool, a Beach Bar and a fav at night, the Sports Bar. Cheers.
Serving drinks on the beach. Daily, 10am-5pm.
Serving drinks and light snacks. Daily, noon-5pm.
Have a drink and dance to the DJ music. Daily, 9pm-1:30am (Only adults after 10pm).
Bar located in the activities pool. Open
Great area to relax, watch your favorite game and enjoy cocktails, soft drinks, juices and snacks. Open 6pm-1:30am.
Allegro Cozumel offers guests nightly entertainment and shows.
BEACHES AND POOLS
You've scored in a major way because Cozumel's sugary, soft sands and bright blue waters are epic. Along with being located near one of the best reefs for diving and snorkeling, this beachy paradise also has four swimming pools ideal for long, lazy days.
Sailing and windsurfing
Available for an additional charge:
Scuba diving excursions
The famous Palancar Reef provides some of the best diving in the world
and is just a five-minute boat ride from the resort.
Fitness center with sauna
Tennis (four lighted courts available)
The Cozumel Country Club, offering an 18-hole golf course, is 30 minutes away.
Wi-Fi is available for an additional charge. However, computers and Internet access is available for guests at the Premium Level.
Allegro Cozumel's spa provides treatments and services for an additional charge.
With a breathtaking location along private San Francisco Beach and a natural
eco-preserve, this is the perfect setting for a picturesque wedding or
honeymoon. The Allegro Cozumel even offers unique underwater scuba weddings. A
wedding planner is available to customize events to make each detail
unforgettable. Please contact the resort directly for more information.
Activities and entertainment for all ages are provided throughout the day. For
children ages 4-12, the Kid's Club provides supervised games and fun
activities, like building sandcastles. The Teen Club gives tweens and teens
ages 8-17 a cool place to hang out and enjoy resort activities away from the
Babysitting can be arranged for additional fees.
Allegro Cozumel - All-Inclusive is situated on the southwest side of the island of Cozumel, on
magnificent San Francisco Beach, 20 minutes (10 mi) from Cozumel Airport (CZM)
and the city of San Miguel. Playa del Carmen and the Tulum Corridor are 45
minutes by ferry.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
Local taxes not included: Environmental Sanitation Tax (Eco Tax)
All guests must pay $25.35 Mexican pesos ($1.34 USD) per room, per night at the hotel. This amount could vary from $25-30 pesos, according to the Measurement Unit for Government Payments.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
Individual student bookings are accepted under the following conditions:
Minimum age requirement for check-in is 18 years.
No more than the maximum-occupancy per room is allowed.
A refundable deposit per person (cash or credit card) is required upon
check-in at the resort.
Group student bookings must be requested through the Groups Department.
These groups require a chaperone in addition to the refundable deposit.
All hours, fees, amenities, information and services are subject to change