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Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities, yummy cuisines and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
134 out of 212 (63%) customers would recommend this product to a friend.Read All Reviews
Beaches & Pools
"Theb beach was great. Clean and not crowded. After a day of sun it was great to go back to my comfortable, luxurious room and relax. Room was quiet and secluded." – richardf
134 out of 212 (63%) customers would recommend this product to a friend.
All Customer Reviews
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November 20, 2019
The good, the bad and the ugly
The grounds are beautiful. The staff were very friendly and helpful.
Carlos at the pool bar was very friendly and took less then one day to remember our names and drink favorites.
The kids pool area was very nice and the 8 year old used it daily.
The rooms were nice and clean. The storage space is minimal so be ready for it. The TV channels were limited to 3 in English if that is your spoken language. Really only used it at night for the 8 year old
We had room 2113 - it is very close to the main lobby area. At night they hold shows and the music coming from them overwhelms everything you may try and do. It will be after 10:30 before it gets quiet from this so be ready for it. It drowns out the television so bring a book or try for a room closer to the middle of the resort
The food choices were basically the same daily and not very good at all. The standard seems to be Mexican sausage, which look a lot like hot dogs, and a variety of sauces that you really cant tell what is in there.
The fruit was good.
It rained the majority of the time we were there. The resort grounds flood when the happens and become mosquito breeding grounds - bring bug spray
With the rain comes water that leaks into the lobby and main areas. The tile and walk ways get VERY slick and super easy to fall on. They try very hard to keep up with it but it is an on going process.
The beach was nice. If you have someone with you who is handicapped, it would be difficult for them to access the beach area as the steps are very steep and there are no handrails.
We did not use the hot tub as it was constantly filled with small children in diapers. Nope.
If you need to go into town be ready for a $20 cab ride one way. The cab guys are very nice but limited in English. We took a chocolate and Tequila tour with Ferdinando and it was fabulous
As a last statement, if you were handed one of the green customs and immigration forms when you got in the country KEEP IT. It will cost you $37 per person to replace it - I learned this the hard way
IT IS A BEAUTIFUL RESORT, HOWEVER THE FOOD OPTIONS WERE PRETTY BAD....BREAKFAST WAS GOOD BECAUSE YOU COULD HAVE A FRESH OMLETTE MADE....LUNCHES WERE DECENT....DINNERS WERE BAD FOR THE MOST PART. THE ONLY DINNER OPTION THAT WAS GOOD WAS THE MEXICAN RESTURANT.....THE ITALIAN WAS AWEFUL....LEFT AND WENT TO THE BUFFET AND THEY WERE CLOSING SO WE HAD TO TOUGH IT OUT UNTIL BREAKFAST. THE POOLS WERE BEAUTIFUL AND THE BARTENDERS WERE VERY NICE. THE BEDS WERE AWEFUL....IT IS A MATTRESS ON TOP OF A CONCRETE BLOCK....SO I DIDN'T GET MUCH SLEEP....IT WOULD HAVE BEEN A LOT WORSE HAD WE NOT GOTTEN MESSAGES THE FIRST DAY WE WERE ON THE RESORT. OLGA AT THE SPA IS AMAZING...ASK FOR HER IF YOU GET A MESSAGE. THE RACOON LOOKING ANIMALS WERE EVERYWHERE AND SOMETIMES FRUSTRATING WHEN YOU HAVE TO KEEP SHUSING THEM AWAY FROM YOUR FOOD!
From:GRANITE CITY IL Age:35-44 Travel:1-2 trips/year
September 11, 2019
Good Experience for the cost
This resort is beautiful with many treasures/activities to be found via gorgeous walkways. The service from the staff is excellent!! The food is ok and there is plenty to choose from, but we didn't have a good experience at the Italian restaurant, which was said to be the best on the resort. My husband enjoys great food, so he was hoping for better, but all-in-all it was good enough for the price. The best part of the amenities was the VIP lounge where you get access to make your own drinks with a variety of alcohol, and great tasking snacks in the afternoon. The beach was full of moss while we were there, but the staff worked diligently to clean it up, and it was nearly gone by mid week. The water wasn't crystal clear, but was a step up from the Gulf coast.
Our main complaint was the humidity level in the room. My husband had a pill organizer with him, and all of his pills melted from the humidity, so he was without his medication for the rest of the stay. I recommend not using pill organizers if you depend on medication! My pills were find in their original bottles. The rooms are very cute and clean, but the humidity leads to a musty smell. Again, not too bad for the cost of the resort. Overall, I would go to this resort again for sure, but will probably look into upgrading for our next stay if we can afford it. If you aren't too picky and require glitz and glamour, this resort is perfect! The dive shop being located on site is also a huge plus for divers!
This was a great resort to accommodate all 18 people that traveled with us to surprise my Dad for his 70th birthday. The pirate pool was great for the kids, the dive shop (and especially Sabrina) were awesome- it was very convenient to have the dive boat pick us up at the dock right on the resort. The food was pretty good, especially the Asian restaurant and Mexican restaurant (the non-buffet nights). The rooms were small, but clean. And we didn't spend much time in our rooms anyway. Our only complaint would be that there is an outdoor "show" every night from 8:30-10pm and it is VERY loud, and can be heard clearly from any room by the front of the hotel. So you basically can't sleep until after 10, when the show moves indoors to the disco. This was somewhat challenging with a 2 and 5 year old. But otherwise, great resort, and nice & friendly staff. We had an amazing trip.
From:Raleigh, North Carolina Age:35-44 Travel:1-2 trips/year
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5 questions, 37 answers.
Allegro Cozumel11 answers
Does this facility have dinning whereby you can see the water?
7 years, 93 months ago
The Beach Bar is located by the beach.
Not really to dine, but a place to eat and see the water.
Only from the snack/lunch restaurant. There is an awesome place about 5 minutes from the resort called Alberto's, that is beach front, fresh fish caught that day, awesome food, great sunset and very reasonably priced food. Highly recommend this place.
At lunch the resturant is by the warer and is visable.
Yes, the resort id situatued perfectly.
Wisconsin answering! yes the Mexican speciality has views of the ocean. Allegro has the very BEST beach of the resorts in the area.
No, the facility that serves lunch and the Mexican dinner is adjacent to the pool and then the beach is beyond the pool. I don't think you can see the beach, but it's close.
Not on the water, no. You can see the beach and pool from the lunch dining area.
Well you may take your food out to the beach if you want too. Also if you check at the front desk daily they have different things going on Like dinners on the beach that you can purchase. We did the lobster dinner it was wonderful.
No. Only 2 restaurants. Buffets. You can eat at the oriental fine dining one time, but must sign up as soon as you arrive at the Resort to get a reservation. No beach restaurants. One pool snack buffet open for a few hours in the afternoon.
Yes, the lunch buffet (which is also the Mexican restaurant in the evening) has a view of the beach. The breakfast and dinner buffet does not have a view of the beach.
Is the Allegro a sister resort to the Occidental?11 answers
It seems like I read somewhere that the Allegro and the Occidental were sister resorts. If that is so, are they adjacent to one another, and are the restaurants and bars at the Occidental part of the all-inclusive plan at the Allegro? Thanks!!!
7 years, 86 months ago
The Allegro Cozumel is owned by the Occidental hotel group. Although the two properties are neighbors, they do not share exchange privleges. You would only have access to the amenities at the Allegro Cozumel.
If we were able to we didn't and it wasn't publicized that you could. However they are fairly close to each other.
Occidental owns two resorts next to eah other. The Allegro is the lower cost resort and the Grand is the nicer more expensive resort.
They are both Occidental properties - Grand and Allegro - and are next to each other but not inter-changeable as far as meals and bars. Allegro is the family place moderately priced. Grand is beautiful but doesn't seem user friendly. Haven't stayed there so can't boast amenities.
They are both owned by Occidental, but the Grand is nicer. Since we prefer diving with Palancar Divers (which are at the Grand), we actually left the Allegro and stayed at the Grand. Everything about it is nicer.
They are twp hotels next to one another, allegro and the nicer version of it, and the amenities, pool, bar, etc. are designated solely for the hotel you stay at
We stayed at Allegro Cozumel and did walk over to the grand version, and snuck some drinks and laid by the pool - they were not checking wristbands
They are next to one another but I would not say adjacent. No the bars and restaurants at the other resort are not a part of the all-inclusive at Allegro but you will be offered an opportunity to go to breakfast there once…Free.
They are owned by occidental. You cannot go to the occidental for anything. You will get harassed to go there for a high pressure time share presentation though. We did for a cheap jeep rental. 2 hours later, when we said no, they finally got angry with us and we could go. Not worth it!
The Occidental Allegro and Occidental Grand are sister resorts; we stayed at the Allegro but we were not allowed to visit the Grand or use their pools or visit their restaurants.
They are sister resorts but you can only use the one that you choose to stay in when making the reservation. Read review before staying in the Allegro.
Yes, but do not compare both, this is bad
Is the Allegro Playacar a sister resort of Allegro Cozumel? If so, if I stay at one, can I use the facilities of the other?5 answers
3 years, 47 months ago
The Allegro Playacar is not in Cozumel. It is on the main land in Mexico.
Yes it is a sister resort but no the benefits do not transfer.
I was told yes but be ready they are trying to sell you a time share..
I do not know personally,but we did over hear another couple trying to dine at the other property. They were told they had to purchase a day pass to the other property, so I would say the answer is no.
I really do not have any prefance to either.
I don't know for sure what excatly what that question means.
DO NOT KNOW THAT ANSWER.
No, you can't go to both, just the one you're registered at.
Is the beach rocky or nice for swimming?5 answers
3 years, 42 months ago
Allegro Cozumel is located on beautiful San Francisco Beach which extends for 150 yeards in front of the hotel. This beach is not very rocky, it's a great place for swimming!
Really perfect for swimming! It is sand on the beach and in the water.
Is the beach like the Florida Panhandle with super soft white sand - no. It is decent sand with some shells and coral mixed in that is more than usable to swim.
It has a nice sandy beach and large roped in swimming area. The water is a clear beautiful blue.
The beaches are wonderful for swimming. The darkness you see in the pictures is sea grass
Best beach5 answers
Is Allegro and Occidental Grand owned by the same company? I heard they sold and are doing renovations. Are reno done? and which is nicer/newer? What nightly activities are there if any?
2 years, 31 months ago
They had renovations a year ago, for a list of nightly activities, please check with the resort as they change weekly. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
From my understanding, it used to be owned by Occidental and is now owned by the "Barcelo" group. The renovations are indeed complete. Our standard room was great. They have nightly "shows" at their outdoor (covered) theater. We saw two shows, 1) a "light" show and 2) a Copacabana-style Caribbean dance performance. There's also a nicely designed "Disco", music/dance lounge.
I think they are the same company. They are a 10 minute beach walk apart. All the renovations seem to be complete. I did not see any construction activity. The grounds are beautiful!
we were told that occidental bought allegro and the renovations are finished. nightly activities were minimal and not so good. very quiet there after about 6, when pools closed, and the shows dont start till 9. but really not worth going to. so plan on getting up early, to enjoy the sun, and get to bed early!!
Allegro looks pretty nice it’s the older version of the occidental which is right next to it if you want a higher level of luxury or less kids then occidental is the place
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Allegro Cozumel - All-Inclusive features 305 rooms distributed among Polynesian-style (thatched roofs) bungalows with 8 rooms per cabin (30 connecting rooms). All rooms have furnished patios or balconies on the second floor, king size bed or two double beds, A/C and ceiling fans, cable television, telephone, full bathroom, coffee maker, hairdryer, iron and ironing board, safe and mini bar Cribs and extra bed available upon request. 4 handicapped equipped rooms are also available.
Lounging on one of the prettiest shorelines. Grab your snorkel gear and explore the colorful corals.
Palancar Reef is super close and considered one of the top five dive spots in the world.
The kids are going to think you're the best when they see the pirates themed waterpark. (Ahoy.)
Splurge on a night dive and explore the bio-luminescent plankton swirling all around you.
What We'd Change
Allegro Cozumel is near downtown, but you'll need to take a cab or rent a car to get there. Plus, you'll love exploring the island.
Why You Should Go
Located on the southwest side of the island on the stunning San Francisco Beach.
Stress-smashing spa time is always a good idea. Book a few appointments.
Get sporty - tennis courts, beach volleyball, darts, basketball or just hit the beach.
You're definitely in a diver's paradise, plus you can snorkel, kayak, sail, or book a deep sea fishing excursion.
Car Rental Available
Babysitting/Child Care ($)
Cribs Available on Request
Daily Maid Service
Laundry Services ($)
Roll-Away Bed (on request)
Scuba Diving ($)
24 Hour Front Desk
Safe Deposit Box
Medical Services ($)
Fax Machine ($)
Handicap Room Available
Wedding Services ($)
Honeymoon Packages ($)
Wireless Internet Access ($)
Pool Towels (complimentary)
Dive Shop ($)
Nearby Excursions & Attractions
Jet Ski Rentals
Motor Boat Rentals
Map of Local Area
Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for
people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.
Allegro Cozumel - All-Inclusive
Km 16.5 Carretera Sur
+52 987 872 9770
Allegro Cozumel - All-Inclusive: Deep Dive Into Paradise
Cozumel is a favorite for leisurely days on the beach. The bright white sands and blue waters are mesmerizingly gorgeous, and ideal for snorkeling, kayaking, sailing and of course, diving. This family-friendly destination is bound to fill up your vacay memories with more than pretty snaps along the sea. With activities for the whole fam and even a disco for the adults at night, this treasure trove is our idea of pure beach bliss.
Dining is a snap when you've got five restaurants onsite offering just about anything your taste buds desire. For dinner, reserve a spot for Italian or find a seat at the sushi bar. If you can't shake your hankering for Mexican, no need to worry - you'll be able to nosh all day on tasty, spicy flavors.
Topaz Type: International Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm Description: Under a soaring thatched roof, this main restaurant serves
breakfast and dinner buffets. Dinner themes rotate nightly: Italian, Spanish,
Caribbean, Asian, Mexican, Barbecue and Gala Night.
Fuji Type: Asian Hours: Daily, 6pm-9:30pm Description: This Asian-inspired restaurant features an A la carte menu, sushi bar and Teppanyaki grills. Dress code and reservations are required.
Cielito Lindo Type: Mexican Hours: Daily, 6pm-9:30pm Description: Mexican specialties are the dinner theme at this a la carte
restaurant near the pool. Dress code and reservations are required.
Snack Bar Type: Casual Hours: Daily, noon-5pm Description: This snack bar is located near the pool and provides a thematic buffet for lunch.
O Sole Mio Type: Italian Hours: Daily, 6pm-9:30pm Description: Serving up a la carte Italian specialties. Reservations required
All hours are subject to change.
The drinks are unlimited - yes, you can have as many as you want. You've got five bars, including the popular Wet Bar at the pool, a Beach Bar and a fav at night, the Sports Bar. Cheers.
Serving drinks on the beach. Daily, 10am-5pm.
Serving drinks and light snacks. Daily, noon-5pm.
Have a drink and dance to the DJ music. Daily, 9pm-1:30am (Only adults after 10pm).
Bar located in the activities pool. Open
Great area to relax, watch your favorite game and enjoy cocktails, soft drinks, juices and snacks. Open 6pm-1:30am.
Allegro Cozumel offers guests nightly entertainment and shows.
BEACHES AND POOLS
You've scored in a major way because Cozumel's sugary, soft sands and bright blue waters are epic. Along with being located near one of the best reefs for diving and snorkeling, this beachy paradise also has four swimming pools ideal for long, lazy days.
Sailing and windsurfing
Available for an additional charge:
Scuba diving excursions
The famous Palancar Reef provides some of the best diving in the world
and is just a five-minute boat ride from the resort.
Fitness center with sauna
Tennis (four lighted courts available)
The Cozumel Country Club, offering an 18-hole golf course, is 30 minutes away.
Wi-Fi is available for an additional charge. However, computers and Internet access is available for guests at the Premium Level.
Allegro Cozumel's spa provides treatments and services for an additional charge.
With a breathtaking location along private San Francisco Beach and a natural
eco-preserve, this is the perfect setting for a picturesque wedding or
honeymoon. The Allegro Cozumel even offers unique underwater scuba weddings. A
wedding planner is available to customize events to make each detail
unforgettable. Please contact the resort directly for more information.
Activities and entertainment for all ages are provided throughout the day. For
children ages 4-12, the Kid's Club provides supervised games and fun
activities, like building sandcastles. The Teen Club gives tweens and teens
ages 8-17 a cool place to hang out and enjoy resort activities away from the
Babysitting can be arranged for additional fees.
Allegro Cozumel - All-Inclusive is situated on the southwest side of the island of Cozumel, on
magnificent San Francisco Beach, 20 minutes (10 mi) from Cozumel Airport (CZM)
and the city of San Miguel. Playa del Carmen and the Tulum Corridor are 45
minutes by ferry.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
Local taxes not included: Environmental Sanitation Tax (Eco Tax)
All guests must pay $25.35 Mexican pesos ($1.34 USD) per room, per night at the hotel. This amount could vary from $25-30 pesos, according to the Measurement Unit for Government Payments.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
Individual student bookings are accepted under the following conditions:
Minimum age requirement for check-in is 18 years.
No more than the maximum-occupancy per room is allowed.
A refundable deposit per person (cash or credit card) is required upon
check-in at the resort.
Group student bookings must be requested through the Groups Department.
These groups require a chaperone in addition to the refundable deposit.
All hours, fees, amenities, information and services are subject to change