Your All-In Luxury® vacation starts in Mexico’s Caribbean paradise. Cancun is one of the world’s most popular tourist destinations because of its great fashion and shopping, ecological tours for the more adventurous, fabulous bars and restaurants, world class golf and so much more. Royalton Riviera Cancun is located just a 15 minute drive from the Cancun International Airport.

A warm reception and chilled cocktail set the tone for an extravagant vacation. After a day of indulging in our extensive and unlimited reservation-free dining and drink services and partaking of our activities, sports, and entertainment program, guests will appreciate the comfort of our modern and spacious rooms.  Our modern facilities, warm staff, and exhilarating locale rich with culture and world-class cuisine are the backdrop for an unforgettable All-In Luxury® escape.

Location

Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property Information

Total rooms and suites: 840

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory All nine of hotel's exceptional restaurants will be going under renovation. This will encompass a complete overhaul, from the guests' areas to the back of the house, aiming to take the culinary experience to unprecedented heights.
Advisory The second phase will be cover lavish suites of resorts. These improvements will be implemented in different sections throughout the resort and will take place in a slower pace. It has been specially outlined like that to avoid any disruptions to our clients.
Advisory We are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
Advisory The Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 20108 reviews
  • 5.0 star tripadvisor rating
    Royalton Riveria Review 10/10!

    One hell of a trip to the Royalton Riviera Cancun resort for a week! The staff always have a smile on their face and happy to see you. Great food, very beautiful scenery. A special shoutout to the receptionist Maria, the server Israel, the luggage chauffeur Willy, and excursion planner Wilfred. They went above and beyond! I would also like to give special recognition to the fitness squad - Luis, Jorge, Eddie, Astrid, Iatima, and the whole Royalton Fit Facility. As a fitness enthusiast, I'm always curious how I am going to handle my workouts and upkeeping my fitness when traveling. Royalton Fit made this trip a breeze with fitness. Amazing gym, and the staff makes you feel very welcome. They have a ton of classes & personal training lessons as well while you're there! I would definitely recommend the gym selling protein shakes, pre-workout, etc for an additional, I'd be happy to pay for that! The buffet and restaurants are AMAZING! Great drinks, fast and friendly bar service. Tennis courts upstairs are very well maintained, and usually not very many people! They do an awesome job filling their schedule with entertainment plans... pool parties, shows, activities, etc! But overall, I couldn't have asked for a better place to stay in Cancun!

    Apr 18, 2024
  • 2.0 star tripadvisor rating
    Training needed for Chefs, Bartenders, management.

    Service was great, having butler was great as booked all suppers for us others had to wait. Food not great - really need to train Chef’s. Drinks were inconsistent- Taffer would have a meltdown, again more training. Need people to clean beach, rake seaweed, clean up garbage that other idiots wouldn’t dispose properly. Wedding venue was changed short notice and did not follow any instructions on seating arrangements- came up with their own idea which was ludicrous, only a few people could see Bride and Groom. Again Training needed!

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    My vacation: Aquafit

    We visited here and did the aquafit classes, they were very great, they were great with the kids and was lots of fun exercises! The instructor named Edgar was great!

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    Best vacation!

    This was a fantastic trip! Everything from the food to entertainment was an enjoyable experience. A special thanks to Milton and Itzamary from the "Vibe team" at the pool for our daily entertainment. It was full of laughs and such a memorable experience!!!

    Apr 17, 2024
  • 3.0 star tripadvisor rating
    Nice place but Diamond club not worth it!

    Start with the positive: The room absolutely amazing!!! Loved our family room and we did have a roof top which made it more enjoyable!!! The negative: No service! Butler is useless! Ordered coffee and breakfast for little one in the morning- never happened. NO TOP SHELF ALCOHOL! If you are allergic to capitaine Morgan like I am, don’t come here! No appeleton rum, no appelrol sprits, no grey goose! The choice are not top shelves and that’s everywhere on the resort - even at the lounge!!!

    Apr 17, 2024