Welcome to a vacation that has so much to do, yet also invites you to do nothing at all. Iberostar Punta Cana is the Caribbean setting of your dreams, complete with swaying palm trees and the clear aquamarine waters of the famed Punta Cana coast. And yet this resort also features every diversion imaginable, from refreshing pools to a Caribbean-style shopping street to multiple specialty restaurants and even a casino. Numerous activities are offered, including Merengue classes. Or you can simply relax and enjoy the magnificent Playa Bavaro waterfront.

Location

Punta Cana - Beach
Casa De Campo, Dominican Republic (LRM) : 60 miles
Punta Cana, Dominican Republic (PUJ) : 30 miles
Punta Causedo-Santo Domingo, Dominican Republic -

Property Information

Year Built: 1997
Last Renovation: 2003
Accessible rooms: 5
Floors: 4
Total rooms: 427

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - 
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - 
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - 
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - 
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

SPRING BREAK POLICY - Bookings traveling in the months of March and April will be subject to the following conditions:

- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:

- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 9048 reviews
  • 2.0 star tripadvisor rating
    The Good, The Bad, The Mostly Ugly

    I gave this golf club a poor rating for these reasons. We were a party of 14, 10 golfers and 4 riders. We were in the D.R. for a friend's wedding that next day. We had made the reservation 2 weeks in advance. Still when we arrived, they were not prepared for us. We all had club rentals so the between the rental and greens fee it became expensive quick, almost $300.00 us. "The Good", the fees included a free drink cart with water and snacks included while on the course. "The Bad". the rental equipment was very, very used and included "Tees" only, no balls. They were priced as if gold lined. "The Ugly". The water bottles given to the us in our coolers had nice Iberostar logos, at first I was concerned that they were not sealed. I got suspicious when the cart attendants would not give us another water bottle until the first one was empty and we had to exchange for another. I became horrified when I realized that they were refilling those bottles from larger water bottles right there on the drink cart and returning those bottles to inventory to distribute to other guest without sterilization. At that point I switched to "beer" only and it didn't take long for 90 plus degrees, 90% humidity and the other afore mentioned factors to make turn the experience into a bad one.

    Jun 17, 2024
  • 5.0 star tripadvisor rating
    Good trip with family and friends

    Visited with my two kids, ages 5 and 7, during the first week in June. We had a great time. The beach was large. Water was blue and warm. Family suit room was nice so kids had their own space. Staff were nice. Dolphin excursion through the hotel was a must. Very professional. The weather was very hot and humid. Some of the restaurants are open air so prepare to be very warm.

    Jun 14, 2024
  • 4.0 star tripadvisor rating
    Nice resort

    Over great experience. We caught up the best weather blue skies every day. Drinks- decent but could use more alcohol and less sugary. Clean room, the ladies are doing a great job, make sure to tip accordingly. The only down is that due to humidity there was a slight mouldy smell. Make sure to keep the balcony door closed at all time. AC was great. We stayed in 5173 has a nice view and close by restaurants and pools. Renovated rooms. Pools could be cleaner. Food is decent and various options but repetitive. Food safety higiena could improve. We didn’t like the sea food restaurant as the food it was too greasy. Beach is one of the best in Bavaro, the seaweed was cleaned regularly by the resort. So that’s a big plus. Staff is very friendly and helpful. Braulio was top same as Mercedes. The resort was quiet. Overall I recommend the resort.

    May 30, 2024
  • 2.0 star tripadvisor rating
    Management of this place is HORRENDOUS

    The quality of service here was extremely poor all around. The buffet areas are FILLED with flies and are not temp controlled. There is absolutely no effort by the resort to cover food or reduce the pests. The culture of staff is “you get what you get”. I had a dirty fork at the buffet and asked for a new one, the staff told me “wipe it off”. Every meal was borderline gross, there was no meal that I ate there that was quality or even slightly tasty. Even with reservations at the restaurants with limited menus, we waited at least 1 hour after sitting and ordering to get food. Housekeeping doesn’t seem to be well run where we received towels in the room that were not clean. The flamingo area had no flamingos. There was a pervasive mosquito problem. I also was shocked at the staff’s inability to follow up on small things ( I asked for a soda at dinner at one of the restaurants and never got it) Frankly I would have expected a less established brand to have these issues. The only place that was enjoyable was the spa. Drinks might be the best thing about the place but it’s not enough to comeback.

    May 28, 2024
  • 4.0 star tripadvisor rating
    Nice but probably won't go back

    Rooms are clean and updated, beautiful views, friendly staff, the beach is clean and not rocky at all. The gym is probably the nicest hotel gym I've seen. Spa is a true luxury. However, the food was just so-so. It was very Americanized. Easy to get pizza, sandwiches, pasta, burgers, nachos. I was hoping for a more authentic feel and wanted lots of healthy/ and seafood options. They were hard to find. The floors in the buffet were incredibly slippery. I don't know how more people weren't falling. Also, multiple days at the buffet I was prompted by staff to take a survey. They watch over your shoulder and take pictures of your answers. I found the high pressure sales of jewelry very stressful. You couldn't walk any path to a meal without being bombarded. Sellers on the beach were plentiful, but much easier to turn down. I speak English and was by far the minority. Front desk staff spoke English well, but other than that it was very hit and miss. The trip was affordable and we had fun, but I have been to other all-inclusives I've liked better.

    May 28, 2024