Resort Details
- 24-hour front desk
- ATM/Cash machine
- Complimentary newspaper in lobby
- Concierge desk
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- 24-hour front desk
- ATM/Cash machine
- Complimentary newspaper in lobby
- Concierge desk
- Contactless check-in and check-out are available
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Luggage service
- Meeting rooms
- Onsite laundry
- Safe deposit box
- Sauna
- Tour/sightseeing desk
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
136 reviews
-
Oct 28, 2023The good, the bad and the ugly.
The Good - The pool and the price. At about 1000 pesos or 50/60 bucks a night, this hotel is priced fairly. The Bad - You only get 1 key card without an extra deposit, no matter how many people are in your room. There is karaoke music til 10pm at night around the pool so if you have kids, be forewarned, it's noisy. Also, some sites say this property has designer toiletries in the bathroom. It's not true. There are unbranded pump bottles of some substance you can't see. Was it soap? Shampoo? Conditioner? Who knows. The Ugly - we had broken AC units in multiple rooms for my group. Some did not work and two flooded the rooms. Two of our rooms had mold stains on various walls. Bottom line? This is an older hotel. Fine. But you can't rent rooms with mold on the walls and broken, leaky air conditioners. I rented a block of room for two nights, so the hotel made good money on us. We still had to pay the extra deposit for additional room keys. After paying our bill in full weeks before we arrived, we had to wait days for our receipt because, we were told, the person who gives the receipts was not working when we paid our reservation. Then on our last day, the told us we owed an additional payment, after we were told multiple times our rooms were paid in full. I/we won't return to this location.
-
Jul 26, 2023
Staff is unfriendly
The staff was everything but friendly. The bathroom was not very clean but we were able to use it. The bedding was average the room was spacious but again- not the cleanest. It was an average hotel stay and I have been many places. The items that made this below average was the attitude of staff and the fact that the air conditioner was not working correctly to make it a comfortable stay. We will not be back to this hotel again.
-
Mar 15, 2023Not the greatest
Room was dark and the mattresses were very hard. The room was small. The service at the front desk is very slow, and not very helpful. Pool is old and not very nice. The drinks were expensive. The food in the restaurant was p[retty good, but the service was slow.
-
Feb 07, 2023Will not return.
There was an awful smell in my room. Noisy at night due to the show at the hotel next door. I checked out and moved to another hotel. Good location. Staff were ok. Some rooms have safety deposit box but many don’t. No fridge. Will not return.
-
Jan 10, 2023
Basic Hotel
A very basic hotel on Santa Cruz Blvd in Huatulco. The room was clean. When we arrived apparently the last guest had left with the toilet seat. One was provided, but we had to request towels. Amenities in the room are basic, soap in plastic containers, no shampoo. The two times we stayed there the view was of a building right next door. We paid $200 MP for breakfast which was mostly for Mexican guests. The fruit was not fresh and the juice tasted of green oranges. We went to other places for dinner. If you’re on a budget this is an okay hotel. The room with two double beds was $1,240 MP per night. The pool area was very crowded. I think this was because it was the end of Christmas week and many families were on a holiday.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-in and contactless check-out are available.
Optional Fees: Fee for continental breakfast: approximately MXN 150 for adults and MXN 90 for childrenPet fee: MXN 200 per accommodation, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.