Property Location: With a stay at Hotel Balcon Gueela in Santa María Huatulco (L), you'll be within a 15-minute walk of Marina Chahue and Chahue Bay. This hotel is 1.6 mi (2.6 km) from Chahue Beach and 3 mi (4.8 km) from Tangolunda Beach.

Rooms: Make yourself at home in one of the 21 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and designer toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.

Amenities: Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining: Quench your thirst with your favorite drink at the poolside bar.

Business, Other Amenities: Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Resort Details


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General Policies & Fine Print

Check In: 2:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher, a security system, and a first aid kit

Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Know before you go: Pool access available from 8:00 AM to 10:00 PM.Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.

Optional Fees: Airport shuttle fee: MXN 700 per vehicle (roundtrip)Airport shuttle fee per child: MXN 700 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 51 reviews
  • 5.0 star tripadvisor rating
    Huatulco Adventure

    Great places to visit from beach to mountains. Friendly people and food was awesome ! Transpiration from place to place was great. Access to ATM was readily available. Wifi was available in most places . Beaches are clean and beautiful.

    Jul 22, 2021
  • 2.0 star tripadvisor rating
    Friendly customer service but bad hotel

    The service from employees was the reason we booked this place, they are very nice. The bedroom was very noise we could hear the radio next door, the tv, the smell from people smoking by the lobby. The bedroom seemed to be clean but we found 3 huge cockroaches.

    Jun 18, 2018
  • 5.0 star tripadvisor rating
    Wonderful small, friendly hotel

    Reading some of the other reviews in English, it's not clear to me what people want or expect in a small, moderately priced hotel. This hotel has everything I looked for: Good price, very clean, secure, safe, very quiet, good location and super friendly and efficient staff. Yes, Byanka is as nice and helpful as other's have described. The entire staff is accommodating and does a really professional job. For me the location is super: a 5 minute walk to big department store/grocery, 10 minute walk to marina, 5 minute and 30 pesos taxi ride to town center. I like being on a quiet street. It not only helps me to sleep, it's just peaceful.

    Apr 24, 2018
  • 3.0 star tripadvisor rating
    Don’t go for the food

    Hotel is great for the most part. Workers were great. But...the food was horrendous! For that reason I would not go back. Do yourself a favor and don’t plan on eating there. Trip advisor wants me to say more before it will post review. So here you go. The food was horrible

    Feb 02, 2018
  • 3.0 star tripadvisor rating
    Beggars can't be choosers

    Quaint clean hotel. Room I had was quite small with only a twin bed. Nothing larger available. No food service. Wifi limited. Staff were awesome which is why I rated as I did. Good for a nights stay in a pinch.

    Jul 22, 2017