Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 – Rooftop Cabana Lounge.

Location

Cancun
Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2019
Floors: 16
Total rooms: 180

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Spring Break Policy - We cannot guarantee a spring break-free environment.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 6733 reviews
  • 3.0 star tripadvisor rating
    Love the resort but there are cautions!

    This is my second time staying at the Royalton Chic. They were under a different name when I stayed the first time. I rated the hotel average. Mainly because the elevators were extremely slow at times. Wait time was in excess of 10 minutes. Food was okay at the Specialty restaurants. Be careful when ordering appetizers…they were very small. I recommend ordering two of them. lol. The grill outside by the pool area was the best. Fresh and seasoned well. Room service burgers and tenders were always good. The complementary hydrotherapy spa was EVERYTHING! The drinks at every bar were hit or miss. There was always something to do on or off the resort. We rented a cabana on rooftop and had a ball! The staff were friendly. Our butler, Sergio, really took great care of us. Made our reservations daily and made sure our cabana was ready and stocked. He texted daily with activities and made sure to locate us everyday to see if we needed anything. Views were awesome. Poolside was very fun and entertaining. Overall, we had a great time.

    May 19, 2024
  • 5.0 star tripadvisor rating
    Amazing week with family, met some new friends

    We had an amazing family vacation. Cesar was our butler & Alec was some of our other family members butlers. Both were awesome & made sure we could eat together (8 of us). The staff was very welcoming & helped get us what we needed. We spent a lot of time on the resort, drinks in the pool, evening shows, we had a great experience here

    May 19, 2024
  • 4.0 star tripadvisor rating
    Royalton Chic

    There has been a lot of staff turnover, however they took care of us. I want to acknowledge Martin in the diamond club beach area. He is absolutely wonderful, we wanted nothing d/t him always being there to meet our needs. I would like Chic to seriously do what it takes to get butler Eduardo back. His attention to detail is unmatched, give him he asks for. The rooms are in need of updating, however it meet our needs.

    May 19, 2024
  • 5.0 star tripadvisor rating
    Memorable experience

    We had a memorable time. Hospitality was excellent . The food was delicious. The room is stocked with beverages. Our private butler Ricardo was awesome . He was very professional and made sure we had everything we needed. Will definitely visit again.

    May 18, 2024
  • 5.0 star tripadvisor rating
    Amazing Service

    We had amazing service from all the staff, especially our butler Karla. There’s always something to do in and out the resort. The only down side was some of the food options and the slow elevator service. We’ll definitely be coming back in the future!

    May 18, 2024