These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
The inclusive program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot Grill
Enjoy delicious snacks poolside or by the beach, with stunning oceanfront views that make every bite even more satisfying.
- BordeauxSavor exquisite French cuisine each evening at Bordeaux, where delectable dishes are served in a newly remodeled, romantic, and elegant setting.
- Coco CafeCoffee & snack bar.
- Desires
o Preferred Club Swim up bar
- Gohan Sushi BarSavor the flavors of Japan each evening at Gohan, offering a delectable variety of sushi and an exclusive ocean view teppanyaki table available by reservation.
- La CavaWine Cellar & Fine Wines – Enjoy an extensive selection of premium wines and spirits with every meal. As home to Cozumel’s only fine wine cellar, we offer over 60 varieties from around the world, perfect for a personalized tasting and paring experiences.
- ManateesEnjoy authentic Mexican cuisine served à la carte in a stunning oceanfront setting, featuring local specialties and rich flavors designed to delight your taste buds.
- Market CafeEnjoy a grand oceanfront buffet featuring a delicious selection of local and international dishes.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky BarRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach fairy games (horseshoes, bocce ball, cornhole)- Beach pickleball
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Tennis court †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7580 reviews
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Jul 11, 2025Great staff, clean resort, good price. Food not very good.
We went for a couples get away with no kids. We had a good time. It was our first trip to a Secrets and first time in Cozumel. Good: Staff were all very nice and friendly. We had a preferred room swim up, which was a small pool connecting a few rooms with a water slide down to a main pool. It was kinda cool and fun. The resort seemed to be clean everywhere we went. We did 3 nights/4 days. The price was pretty good I thought (the stay cost less than the airfare). The location was good. The beach has rocks/coral right off the shore (the sand is a little rough but white well kept. You can snorkel right off the shore and see some coral and fish swim right up you. The drink were good. If you need ice or drinks the bars will fill up your own cups/water bottles (the use bottled water) or refill your ice bucket for your room. The bad/not so good: The resort is old. (someone told us it was a different resort maybe 20 years ago before it was Secrets). They seem to be remolding it still. They were working on it while we were there redoing the front steps, redoing walk ways ect. The food was not very good. At best I would say like an Applebee's at worst like cafeteria food. We did get some food outside the resort on excursions and in town that was great so I think its specific to the resort. We ate once at Dreams next door and it wasn't any better. Some stuff seem to close at random times. The bar near on of the pools/beach by one of the restaurants closed at 4pm, the French restaurant was closed all day our first day and we didn't see it open for breakfast any day we were there. The swim up bars close at 6 which seemed early because a lot of people were still in the pools and it is all adults. We have been to a Sandals once before but it was several years ago, which is all I really have to compare it too. Sandals was a lot more expensive but the room was great and the resort was a lot more updated. Overall we had a good time, the staff was great and the price was great. I would recommend, but manage expectations for the food and the age of the resort.
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Jul 10, 2025Relaxing with beautiful sunset, good food and better wine
We had a wonderful stay with perfect weather. The staff was very good, specially attentive have been Vicky serving @ the beach, Gabriel serving @ Oceania and Gabriel in the Gohan Sushi Bar. I should name many more but I'm not the best with names :))) Our rooms have been nice. Compared with other Secrets the room could have been cleaner but it was good. We liked the restaurants, never had to do a reservation. The menu was very good, if you have a chance try to book a night at the Cave, it was an amazing experience. The wine selection was perfect for us and we tried all Mexican wines in there selection, not cheap but very good. Snorkeling at the beach in front of the hotel was amazing, we saw octopus, stingray's and eel beside many other big and small fishes. Heidi and her animation crew did a very good job to keep us busy during the daytime at the beach or in the pool. We did enjoyed our 2 week stay at this hotel and a big thank you to all the staff @ Secrets Aura Cozumel.
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Jul 08, 2025Loved the staff, but hotel needs improvements.
Loved the staff, but the hotel needs improvement, furniture was outdated, bathrooms need some upgrades like new bathtubs and replace some parts that look worn and dirty, that said, the staff were amazing and friendly. The spa was the best part. Be aware of sales people when you arrive, trying to sale the real state with the “breakfast presentation” and some massage coupons. Part of their job, but you can decline politely.
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Jul 08, 2025Not the quality I'd expect from a Secrets resort!
The rooms are dated, the restaurants not great. Friendly wait staff and the beach is great. The preferred rooms are not worth the extra money.
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Jul 08, 2025Worst experience I’ve ever had
Absolutely terrible. Do NOT book! This is NOT a 5-star resort. If you’re looking for a 3-star or less experience, then proceed with caution. The rooms were dirty, the AC doesn’t work in some rooms (we had to change rooms, and had booked a premium room), the food was not great, and the service was inconsistent and at times staff were rude. I did not feel like I was on vacation and very much looked forward to returning home despite loving Cozumel!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.