Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
Travel Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
More Perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kid free.
Kids 3-12 Years old stay free.
Applicable Dates:
Booking Dates: 02 Jul 2025 to 30 Sep 2025
Travel Dates: 05 Apr 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids free.
Kids age 3-12 years free with paying adult.
Applicable Dates:
Booking Dates: 02 Jul 2025 to 30 Sep 2025
Travel Dates: 04 Apr 2026 to 20 Dec 2026;04 Jan 2026 to 12 Feb 2026;17 Feb 2026 to 26 Mar 2026;04 Apr 2026 to 04 Apr 2026;01 Dec 2025 to 21 Dec 2025;23 Aug 2025 to 23 Nov 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 82%.
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 02 Jul 2025 to 30 Sep 2025
Travel Dates: 05 Apr 2026 to 31 Dec 2026;02 Jul 2025 to 04 Apr 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All Preferred Club suites offer the following additional amenities and services: 
•Personalized check-in and check-out  
•Special concierge service 
•Preferred status and amenities 
   •Preferred Club suites in premium locations 
   •Upgraded mini-bar  
   •Upgraded bath amenities 
   •Pillow menu 
   •Complimentary newspaper in-suite every day (English or Spanish) 
•Private Preferred Club Lounge 
   •Daily continental breakfast service 
   •Afternoon hot and cold hors d’oeuvres
   •Exquisite desserts and fine liquors 
   •Complimentary computer access 
•Exclusive dining privileges 
   •Daily à la carte breakfast in Seaside Grill restaurant 
•Private Preferred Club beach area  
   •Beachside waiter service 
   •Bali beds available (additional costs apply)
** Added value’s are not combinable with same added value’s of other promotions. 

Applicable Dates:
Booking Dates: 26 Nov 2021 to 31 Dec 2050
Travel Dates: 26 Nov 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Every 5th night free in Preferred Club room categories.

The discount is already reflected in the vacation price.

VALID FOR BOOKINGS OF 5 NIGHTS MINIMUM LENGHT OF STAY (4 Nights Paid & 5th Night Free) 

Blackout dates: March 7th-15th, 2025.

Applicable Dates:
Booking Dates: 15 Jan 2025 to 25 Oct 2025
Travel Dates: 15 Jan 2025 to 25 Oct 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Applicable Dates:
Booking Dates: 23 Jun 2020 onwards
Travel Dates: 23 Jun 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

Unlimited -Luxury Inclusions program includes the following amenities:

 Limitless access to gourmet à la carte dining options without reservations required

  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities

Important Information:  Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 14 May 2018 onwards
Travel Dates: 14 May 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Barefoot Grille
    Delicious grilled favorites are served beachside.
  • Bordeaux

    This restaurant is for Adults Only.

    Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.

  • Coco Café
    Premium coffee & snacks in a casual and relaxed atmosphere. 

    Late Night Bites served.
  • El Patio
    A la carte restaurant offering authentic Mexican cuisine

  • Himitsu
    A la carte restaurant specializing in Pan-Asian cuisine.

  • Oceana
    Variety of fresh grilled local and international seafood specialties served a la carte.
    Approximate seating capacity: 82
  • Portofino
    Recently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.

  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Seaside Grill

    A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
    • Located by the beach 

    • Preferred Club guests only for breakfast & lunch, open to all guests for dinner 

    • Approximate seating capacity: 60 

  • Various Lounges/Bars

    - Barracuda

    - Desires (temporarily closed)

    - Manatees 

    - Rendezvous

    - Revive 

    - Sugar Reef 

  • World Cafe
    A newly renovated, buffet-style restaurant serving local and international specialty items and classics. 
    Approximate seating capacity: 202
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Health club†
  • Laundry/Valet service†
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Health club†
  • Laundry/Valet service†
  • Nightclub†
  • Outdoor pool
  • Pool
  • Restaurant†
  • Spa†
  • Water sports†

† Fees may apply

On-Site Recreation
  • Bike rental
  • Billiards
  • Bocce court
  • Children's program
    Explorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Outdoor pool
    3 outdoor swimming pools
  • Pool †
    Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
  • Spa †

    DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.

    Spa facilities include:
    - Massage and body treatments cabins 

    - Relaxing, aromatherapy and sport massages

    - Reflexology
    - Main hydrotherapy area
    - Cold plunges
    - Outdoor cascading whirlpool
    - Exfoliation treatments
    - Facials
    - Bathrobes, towels and slippers
    - Yoga classes
    - Steam room and dry sauna
    - Hair and beauty salon, manicures and pedicures
    - Elegant locker, vanity and dressing areas
    - Shampoo, body gel, body cream, deodorant
    - Main lounge for men and women
    - Spa boutique

  • Volleyball
  • Windsurfing †
Off-Site Recreation
  • Golf †
    Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 13412 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent customer service

    Excellent service . The customer service is amazing . Did not have a great experience with the Himitsu food but besides that everything was great

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best experience i ever had - Bordeaux

    We stayed at Dreams Rivera Cancun hotel for 10 days and it wasn't enough. Amazing and friendly staff. Great view and very clean hotel. The best part is that they have 5 restaurants at the hotel and the best one is Bordeaux. Amazing food and i want personally thank Roberto Joel. He advised on the food and service was top notch

    Jul 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing resort experience

    Great resort with all the comforts of home. The only downside (which is out of their control) is the seaweed on the beach. I would avoid going in the summer if you want a beach experience However, there's plenty to do at the resort that we didn't miss the beach that much.

    Jul 03, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good for a first experience but won’t be back

    The constant bait and switch of the timeshare behavior is obnoxious. I’m not interested in spending as much money and my PTO to try and be swayed for a timeshare. I also think the resort could be more representative of the Mexican culture. Mexico is a beautiful country with so many different states and I think having your dining represent that would create a better experience.

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Disappointed - booked a Premium Deluxe Ocean View room and you need binoculars to see the ocean !

    Am here now ... arrived last night with my granddaughter as a gift to celebrate the end of her GCSEs. Staff are amazing, no complaints thus far with food and the room itself is lovely ... however, I am hugely disappointed that after booking a Premium Deluxe Ocean View room which states has spectacular views of the carribean sea that I am in room 1438 from which you need binoculars to even see the Ocean. When challenging this at reception I was offered another room same floor / pretty much same view or the option of paying an additional $1,200 (one time only offer reduced to an additional $720 if I accepted immediately) for what I believed I had paid in the first instance !

    Jul 02, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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