At Dreams Sands Cancun Resort & Spa - All Inclusive guests will enjoy elegantly appointed rooms with breathtaking ocean views, international gourmet dining and Unlimited-Luxury®, all set on a stunningly beautiful 650-foot stretch of pristine private beach. The resort provides amenities such as two swimming pools, an on-site spa and fitness centre, the Explorer's Club for Kids, countless daytime activities and exciting nightlife. Indulge in the world-class Dreams Spa by Pevonia® providing ultimate relaxation and a range of amenities and treatments such as a Hot Stone or Swedish massage.
Location: In the heart of Cancun’s Hotel Zone, set on a 650-foot stretch of private beach. Approx.25 minutes from Cancun International Airport.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8418 reviews
I can't ask for more than I pay, I'm aware, the food very well to expectations, a tired but clean hotel, the attention of Rocardo Bares was very good, Daniela in the lobby and the professional Octavio, Anahi entertained very well, a double applause to the boys from the spa, German, Elizabeth, Blanca and Iveth, to you David for the excellent recommendation of the treatment. Jorge concierge always attentive to requests. please consider us in our future vacations.
Highlights of our Vacation
From the beginning of my interest to visit this resort I've joined a facebook group page to learn more about the resort.The reviews were great by those who have visited, it gave me a better positive vibes to visit.But ,We were disappointed in the food and drinks also with our rooms.I said rooms because we had a room changed twice one due of moldy smells and how the room was kept.The daily activities were amazing along with entertainment during the night. The highlights of this trip for us was the Romantic dinner my Bf planned for me with the help of dalberto & Gerardo at sands waves restaurant.It was amazing experience.my Bf also had them decorate the rooms with the help of of the concierge. last but not least our favorite thing was the Spa treatment Elizabeth made our experience a loving lasting one.
Wonderful 1st Time Experience
My wife and I were bummed when Coronavirus held up our cruise this year and so we tried an all inclusive resort. We rolled the dice and gave Dream Sands a try. We were so happy and comfortable with our room and the cleaning services were great! Our frig stayed full of all beverages and we ordered really late night room service and it was really good! The breakfast, lunches, and dinners at ALL the restaurants were superb! The wait staff were extremely courteous and always attentive! I greatly appreciated the hostess always stopping to remind folks to use the hand sanitizer before seating. I have to mention Carlos aka Charles and Jose at the pool. These guys always kept the fun going and were an absolute riot! I hope I get to see them again! The wait staff at the pool were again, awesome! My glass stayed full of adult beverages with either a quick pull up at pool bar or a server asked if I needed another drink! My only concern was the toilet did flush slow and the showers were not the best in pressure, but we made do. Our room stayed cold when we returned from the pool and we slept very comfortable. We spent a rainy Sunday at the spa and had a great massage! The young lady who was the hostess at the spa was so delightful and funny! She kept our mimosas coming! All around it was a great trip and we planned it just 3 days before arriving. The transition from airport to resort and back to airport was super easy! All around ALL the staff from ground transport to wait staff to check in and check out were excellent!!! Great job Dream Sands! We may see you in December!
Service was excellent
We had an outstanding experience with Adalberto. He was amazing, friendly, and extremely helpful. We will definitely go back again. The food was amazing and there was a variety to choose from. Adalberto checked on us to make sure we had everything we needed.
Amazing Resort 10/10
We felt at home, all the staff was amazing making sure everything was perfect, rooms were clean and very comfortable, the beach was always clean and pool area amazing, full open bar all day, and all meals included all restaurants were great and had a wide variety of foods, will definitely miss Dream Sands but will definitely be back soon. The daily activities were amazing the Aqua aerobics and entertainment team was great.