Bahia Principe Fantasia Punta Cana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2933 reviews

• 

  Friendly, helpful.

  The manager Andreas is super helpful, always ask for him if you need help. Bring your own floaties—pricey here. Need a trim? El Primo barbershop does a solid skin fade for $20. 5-min walk. Safe area—just don’t wear flashy jewellery. Cabby service great.

  Jul 10, 2025
• 

  Good for kids.

  The first impression wasn't good, as they gave me a room which was already occupied by another person. I went to reception and they gave me another room. Another mistake was they made a reservation at the Japanese restaurant for me, when I arrived at the restaurant my reservation hadn't been made, so I couldn't have dinner at the restaurant. The resort itself is very good. It's large. It has a large pool with a floating bar and a very cool water park for the kids. The water park has a bar, but there are no waiters to serve drinks. If you want to be served, forget it. You have to get up and get your drink. If you don't have anyone to watch your children, you have to take them out of the pool and take them with you. The room is large, airy, and clean. The bathroom is also very large and clean. The only problem is the towels, which need to be renewed for a resort. The Family Concierge service is very good. They are very polite and always ready to help. The first impression wasn't good, as they gave me a quarter of the room, which was already occupied by another person. When I entered the room, the gas was still on my plate, asking to leave. I went to reception and they gave me another room. They made a reservation at the Japanese restaurant. When I arrived at night, I went to the restaurant. My reservation hadn't been made, so I couldn't have dinner at the restaurant. I had to dine. The resort itself is very good. It's large. It has a large pool with a floating bar and a very cool water park for the kids. The water park has a bar, but there are no waiters to serve drinks. If you want to be served, forget it. You have to get up and get your drink. If you don't have anyone to watch your children, you have to take them out of the pool and take them with you. The room is large, airy, and clean. The bathroom is also very large and clean. The only problem is the towels, which need to be renewed for a resort. The towels leave something to be desired. Fennile's service is very good. They are very polite and always ready to help. The first impression wasn't good, as they gave me a quarter of the room, which was already occupied by another person. When I entered the room, the gas was still on my plate, asking to leave. I went to reception and they gave me another room. They made a reservation at the Japanese restaurant. When I arrived at night, I went to the restaurant. My reservation hadn't been made, so I couldn't have dinner at the restaurant. I had to dine. The resort itself is very good. It's large. It has a large pool with a floating bar and a very cool water park for the kids. The water park has a bar, but there are no waiters to serve drinks. If you want to be served, forget it. You have to get up and get your drink. If you don't have anyone to watch your children, you have to take them out of the pool and take them with you. The room is large, airy, and clean. The bathroom is also very large and clean. The only problem is the towels, which need to be renewed for a resort. The towels leave something to be desired. Fennile's service is very good. They are very polite and always ready to help. The beach was horrible because there was a lot of seaweed, but that's not the resort's fault. In July, there's always a lot of seaweed in the Gulf, which makes the beach dirty and almost impossible to get into the water. The beach also has a resort restaurant, but with few waiters, it was almost impossible to get service. If you’re looking for a place to be served, this is not a place for you but if you’re looking for a place to have fun with your If you’re looking for a place to be served, this is not a place for you but if you’re looking for a place to have fun with your kids you will be fine at this resort.

  Jul 10, 2025
• 

  Brilliant holiday

  We went as a family of 10 for husbands 60th birthday with four grandchildren. The hotel is beautiful and by far the best of any of the sister hotels on the whole resort. The buffet food was plentiful but some hot food could have been hotter. We had a junior suite facing castle which was very spacious. Room was cleaned everyday, the hotel always looked spotless. Staff were always happy to help. We had champagne and chocolate on arrival and a birthday cake at one of the speciality restaurants on my husbands birthday. The little golf carts/trains take you around the resorts, stopping at beach and water parks. Speciality restaurants were good but the gourmet restaurant and steak restaurant were the best. I have one point to make, it’s hard to get a decaf coffee on the whole island, I have a heart complaint and cannot have caffeine. There were very little caffeine free sachets in the lobby, sometimes none. It would have been nice to have a proper filter coffee rather than an instant sachet. We had trouble with our door for a few days, eventually they fixed it. Overall we had a great holiday, the kids loved it and I would recommend this hotel to anyone travelling with kids of all ages. We made some great memories.

  Jul 08, 2025
• 

  Excellent hotel but sargassum extreme

  Resort very nice but huge so lots of walking. Pools nice and well thought out for young kids as section made for them with bottom sloping down slowly Beach a ways off. Can walk it but a bit far. They have frequent shuttle to bring you though. Sargassum awful. Lots and lots of it. Very disappointed that we could not play in ocean. Buffet food ok. But meats not very good. Lots of fruits to go around. In general nice hotel for young kids. But our 5 and 4 yr old wanted to play more in main pool than splash pool.

  Jul 05, 2025
• 

  Minha melhor escolha

  I would like to thank all the staff at Bahia Principe Fantasia during our stay this year. After months of internet research thoughout all of the resorts in Punta Cana (that´s why I´m writing this review, to help people choose), I couln´t have chosen a better one. The staff was great, and we felt really comfortable during our stay. The food, drinks, room, service in general were amazing, and even a lactose intolerant, IBS person like myself, were able to eat and drink successfully (asking for the right options, of course). My husband and son also loved it all. We would like to thank specially Isaury and Jose François at the beach restaurant and Stephany at reception. I booked dinner before arriving at the resort and everything worked out fine at the Garden Circus, Takara, Le Gourmet, The Greek and the only minus was the Brazilian Rodizio (we are Brazilians so maybe our expectations were too high). The things Bahia Principe Fantasia could improve: giving more information about the activities, what age that is recommended for (I´d booked some for my 9-year old but came out it was for adults), the exact location, prices (there was day and time for spa in the activities but you had to pay extra, and it was not cheap), and of course, keeping the activity - my boys ran to the pool volleyball at the date and time schedule to find out there was none there and the activity would not happen. Also, my son was really disappointed that he didn´t get the birthday banner on his birthday as he saw in other doors (we booked a cake and all, so the information had been given). After all, our experience was great and we will certainly come back for a future vacation!

  Jul 04, 2025