Property Location: With a stay at Hard Rock Hotel Panama Megapolis, you'll be centrally located in Panama City, steps from Avenida Balboa and within a 5-minute walk of Multicentro Panama. This 4.5-star hotel is 1.6 mi (2.5 km) from Via Espana and 2.1 mi (3.4 km) from Multiplaza Pacific Mall.
Rooms: Make yourself at home in one of the 1463 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 2 spa tubs are a perfect way to relax and recharge. Additional features at this Beaux Arts hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining: All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at Bazaar, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Business, Other Amenities: Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Planning an event in Panama City? This hotel has facilities measuring 137704 square feet (12793 square meters), including a conference center. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
General Policies & Fine Print
Checkin Instructions: Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property requires that all guests register and present government-issued photo identification at check-in.
Special Checkin Instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Know before you go: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.
Optional Fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between PAB 18.99 and PAB 35 for adults, PAB 18.99 and PAB 35 for children (approximately) Fee for in-room wired Internet: PAB 3.21 per stay (rates may vary) Fee for wired Internet in public areas: PAB 3.21 per stay (rates may vary) Airport shuttle fee: PAB 45.00 per person Airport shuttle fee per child: PAB 45.00 Valet parking fee: PAB 10.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6295 reviews
The hotel entrance, foyer, restaurants and public spaces are amazing. The young lady at the concierge desk was super friendly and very helpful. The rest ranged from disappointing to disgraceful. Disgraceful -- being told on arrival that our room was ready but as it was only 1pm and check in was 3pm it would cost us $80 to get access. Disgraceful -- our room had a shower but no bath. I asked reception if there were rooms with baths as my wife doesn't do showers, yes sir we have loads of rooms as the hotel is only at 30% occupancy -- cost $270 a night. The room we had, the bed was uncomfortable, the shower leaked (reported but never fixed in the three nights we stayed), generally the room was uninspiring for such an aspertional brand. We ate in the steak restaurant on the first night, food was very average and breakfast each morning was disappointing. The rooftop bar was OK -- lacked atmosphere as there was no one around. I could go on. We were on a central America tour and were really looking forward to this stop over -- wished we'd stayed someone else.
Great Name, Great Entrance, tired rooms
Whilst the entrance and most public areas are very impressive; the staff helpful and professional; the management really do need to get a grip of processes. Despite booking in advance and attempting every day during my visit (3 nights) no one was able to get my name attached to my room. Very annoying when attempting to add anything (like food) to my room account. The rooms are tired and the bathroom capsule in the room too small. Considering the size of the room it would have been good to sit on the toilet and be able to close the door. The location was about a 40 minute walk from the old town.
Short stay good time.
Lots of cheaper options in the area to stay but the view, the food and the rooms are outstanding. Worth a stay if you've never been to Panama. Breakfast was awesome hotel located close to all major points of interest.
Practice what you Preach!!!
Great room, spacious, comfortable beds, good storage. Large bathroom with brilliant shower and plentiful supplies. Excellent breakfast buffet with additional eggs station. Plentiful choice of juices, fruits, meats and cheeses, pastries and other hot dishes. Nice pool area, but liable to get busy which can lead to shortage of sun loungers. Covered walkway to shopping mall and Hard Rock Cafe. Nice bakery and restaurant adjacent to hotel. Tourist hop on / hop off bus from outside the mall. One Negative....'Save The Planet'.......ditch the plastic straws from all bars please!!
Fun and cool rooftop bar
The bar is fabulous, open to outside and inside. Bar Opens at 6:00 pm. 62nd floor. Drinks good but not large. Service is ok. Great views! Stop in for a visit at the end of the day. For a wind dow of the view of the city.